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    Softspot

    4.2 (144 reviews)
    Open 12:00 pm - 11:00 PM

    Order Softspot Takeout or Delivery

    Softspot Photos

    Business Info

    SOFTSPOT ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Outdoor seating

    Recommended Reviews - Softspot

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    Reviews With Photos

    2 cups (one with vegan vanilla strawberry and chocolate shell the other with ube flavor and oreo crumbs)
    Douglas V.

    Softspot was popping around 9 PM with bright colors, lots of games, plenty of seating, and a friendly and quick service staff. The 2 soft serves we had were good. Both were creamy and delicious. If I had to improve anything, I'd make the flavors of the ice cream a tiny bit stronger, and actually dip the soft serve if they are going to call one of their toppings "dipped" on their kiosks.

    Menu
    Cassie M.

    This is a great spot! I appreciate the abundance of drink + dessert options. My order was ready quickly. I met up with a friend here, and we stayed for an hour. She got a dirty soda which she really enjoyed, and I got an ube soft serve, which I liked but it was a bit pricey. They also have games to play, and a super cute design. So I recommend this place and would like to come back on a Tuesday for BOGO soft serve to try the New Zealand style one.

    Ice cream
    William A.

    Amazing place! It's a cozy little area with soft chairs, good lighting, and they offer board games too for entertainment. The lines can get a little long depending on when you go, but that's understandable since it's such a great shop. The ice cream is very good, I loved their dirty soda, and I tried one of the cookies, too. Would love to come back again soon.

    Classic Smores Hot Chocolate
    Steve N.

    If you're in Chantilly and have a sweet tooth, the Softspot is a must stop. We went specifically to try the hot chocolate which was as good as social media suggested. Delicious!!! They have a variety of dirty sodas, cookies, cinnamon rolls and soft serve ice cream. There are a few tables inside and outside in front of the shop. A variety of table games are available to use if you are hanging out for a while.

    Cookie Monster Soft Serve with birthday cake coating (left) Vanilla soft serve with biscoff crumbles and dark chocolate drizzle (right)
    Doris A.

    The ice cream has a good flavor, good amount of options for toppings without being overwhelming. The cookies are nice, soft, and warm. The shop is smaller but has a nice layout. Employees are nice but the shop could be cleaned more frequently.

    Hot chocolate
    Reitha A.

    We stopped by SoftSpot after seeing a post on social media and decided to give it a try. It was a Sunday night and the place was packed. They have ordering kiosks, but only two of them, so there was a bit of a wait to place our order. We all got the hot chocolate, and while they offer tons of other options--from dirty sodas to hot cookies--the highlight for us was the marshmallow around the cup and on top. That part was delicious! The hot chocolate itself was just okay, but still enjoyable overall. There were only two young ladies working, and they did an amazing job keeping up with all the orders despite the rush. There is some seating, but the people already seated weren't in a hurry to leave, so it was tough to find a spot. Overall, it seems like a cool dessert spot with fun options. If we're in the area again, we'd definitely give it another try.

    10/25/2025 Menu
    Julie H.

    Softspot soft serve ice cream is super creamy soft velvety texture and delicious! My favorite is their ube classic and vanilla classic. Portions are generous and no limit on toppings. Quick service and friendly staffs. You order and pay from the kiosk and your ice cream is ready within 5 minutes or less. May take longer if they are busy. But so far I have received my ice cream orders in less than 5 minutes every time. I recommend Softspot!!

    Ellie U.

    This place is adorable! Hands down one of the best-decorated spots -- the vibe is so cozy, warm, and inviting, and it literally smells like freshly baked cookies the moment you walk in. I got the Cookie Monster flavor, which is like cookies and cream but totally unique -- it's super smooth with no cookie bits, and I actually love that twist. It is a little pricey (about $5 for a kids size), but honestly, the portion is generous and totally worth it. At night, the place is popping -- super lively and busy, but they somehow keep things moving fast, so you don't wait long at all. Overall, it's one of those places that just makes you feel happy to be there -- cozy vibes, amazing smell, and seriously good ice cream.

    Moltn Cookies are operating in the soft serve spot
    Trendy D.

    Dope spot! The cookie company MOLTN is also located in this soft spot. The cookies were really good and the whip cream. I didn't try the soft serve yet, but that and their hot chocolate will be next. I'm excited to go back, it's just a very busy place. Tonssss of folks were there. The service was fairly quick though. It's a casual little spot.

    Banana and Cookie Monster ice cream with toppings
    Allison S.

    Came here with my friends to try the popular hot chocolate. It was really delicious but so so sweet that we couldn't finish it even though we wanted to! The marshmallow topping was really tasty. We came back another time to try the ice cream and we loved all the option and flavors they have as well as all the different kinds of toppings. I tried the banana ice cream and loved it! Their cookies are also amazing. The employees are all sweet and provide fast service even when it's busy. The seating area is so cute, I just wish there were more places to sit and I love how they provide card games and board games to play with your family or friends.

    Kiddos excited to try thr yummy hot chocolate
    Michael B.

    Wanted to surprise the boys for a treat on our way out of town and boy did this hit the spot. All sorts of awesome treats and the hot chocolate was amazing!

    Hot Chocolate
    Lisa N.

    I tried the viral hot chocolate drink they had as I've been seeing it all over social media. It came out really fast!! My only issue with it is that it was a little confusing on how to enjoy it as it was covered in marshmallow fluff. The amount of marshmallow was very sweet. Reheating made the marshmallow kinda gross. It's best to enjoy it all when you can.

    Inside POV~
    Joy S.

    Parking: it is located in a shopping center so there is a ton of parking! Don't worry! Seating: there are 3 tables inside and 4 tables outside. Food: all the ice cream is soft serve. I got the mango flavor! It had some of the stringy texture, like in real mangoes. It was pretty good, but I personally don't think it's worth $10. Bathroom: there are 2 individual bathrooms in the back. It is fairly clean. Price: it's pretty pricey for ice cream. For ice cream cone, it's around $10. Cups are a little cheaper, but still can get expensive. Service: the lady was very friendly & nice! :)

    Classic hot chocolate

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    9 months ago

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    10 months ago

    Super yummy dessert I love it!! So colorful and tastefull everything is perfect! And service is great yoo. Good workers I'd say.

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    1 year ago

    the staff is so wonderful. ube is excellent. cookies warm & fresh, great experience :)

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    1 year ago

    Very stuffy and loud when you walk in. Not very clean. Ice cream was ok. Nothing special about the place. I probably won't go again.

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    1 year ago

    I love this ice cream place! There ice cream is so good.The design of the place is so cool too

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    1 year ago

    The staff was super accommodating and helpful and the food was super good! Definitely will be going back again!

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    1 year ago

    Wonderful spot for a little hangout with some fun board games. Ice cream was awesome and can't wait to come back to try their new menu!

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    10 months ago

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    11 months ago

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    1 year ago

    amazing customer service the staff was so welcoming and the Sundae was AMAZING !! My family new favorite place

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    Page 4 of 4

    Ask the Community - Softspot

    Chateau De Chantilly Cafe - Oreo ice cream in a can - great!

    Chateau De Chantilly Cafe

    4.0(721 reviews)
    0.1 mi
    $$

    This place is a lovely spot! My friend and I first stumbled upon it while trying to find a cafe to…read moresit and catch up, and I loved it so much I dragged my husband back at a later date. The decor makes you think of what you'd find at an eccentric great aunt's home, but in a positive way. Each area has its own mini aesthetic that contributes to the entire place; in the back are color themed books that give it a more serious look, while upstairs is more whimsical in it's random assortment of chairs and couches. The food is in appealing display cases downstairs. The stand out pastries for me are the tiramisu filled cronuts. Drinks wise, they have the typical cafe fare but excitingly so they also have Colombe on draft which I will always be excited about. I recommend this place to grab a snack and socialize!

    I've been to Chateau de Chantilly Cafe for everything from a quick pick-me-up to sitting down for a…read morewhile, and every time they go above and beyond my expectations. First of all, it's such a cute spot, the attention to detail alone makes it worth visiting. The music is always on point (and not too loud), so it's perfect if you want to study or get some work done. They also have outdoor seating, plus a not-so-secret second floor where you can usually find a cozy spot. I've ordered cakes from here multiple times, and they're incredibly smooth and not overly sweet, and honestly, it's hard to go back to typical American cakes after trying these. Everything just feels thoughtfully made. The service is just as impressive, everyone seems really knowledgeable about the menu and genuinely willing to help you decide on the perfect order (especially if you're indecisive like me). I wish I had taken more photos from all the times I've been, but that probably says enough. You really can't go wrong with anything on their menu.

    Photos
    Chateau De Chantilly Cafe - Front counter area

    Front counter area

    Chateau De Chantilly Cafe - Biscoff Tiramisu

    Biscoff Tiramisu

    Chateau De Chantilly Cafe - Mango passion fruit mouse

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    Mango passion fruit mouse

    Cafe Moment - Strawberry Cheesecake

    Cafe Moment

    4.1(442 reviews)
    0.1 mi
    $$

    I got the croffle banana Nutella, which came loaded with Nutella, whipped cream, and a nice touch…read moreof banana slices. Overall, it's sweet but an absolute must-get -- somehow the croffle stays super crispy despite being absolutely drenched in Nutella. The tiramisu snow, on the other hand, didn't quite hit the same. It was topped with chocolate ice cream, which I actually think hurt the dish. The snow itself is super soft and fluffy, but paired with the rich chocolate ice cream, it made the snow taste almost icy in comparison. Separately, the snow is great -- together, not my favorite combo. I also tried the Thai tea with bubbles, just to sample their drinks. Unfortunately, the bubbles weren't the texture I like, and the Thai tea had an artificial taste. I ordered it less sweet (I usually prefer my drinks a lot less sweet than standard), but after the sugar overload from the other desserts, it just wasn't enjoyable. I'd definitely come back for the croffle and to try their "ade" drinks, but I'm not sure I'd get the snow again.

    I decided to check out Cafe Moment because I had a random craving for bingsu. When my husband and I…read morewent to the self ordering kiosk, we noticed a very pungent sewage smell in the hallway area. The floor was also very sticky. We ordered the Greentea Mochi Snowflake and were pretty disappointed. I was hoping that the green tea flavor would be more of a matcha flavor but that wasn't the case. I like the taste of green tea so I wouldn't have minded but the bingsu was so sweet, I could barely taste any green tea flavor. The best part about the bingsu was the corn flakes and mochi bits but I don't even like corn flakes. The portion was pretty generous and could easily be shared with 2-3 people, which would be nice if the bingsu was actually good. We ended up only eating less than half of it. Would I go back? : Definitely not. I've never had a bad bingsu before and unfortunately this will be the first. We ended up going to Chateau de Chantilly Cafe afterwards because of how unsatisfied we were with our experience.

    Photos
    Cafe Moment - Soy Redbean

    Soy Redbean

    Cafe Moment
    Cafe Moment - Matcha red bean bingsoo. Added strawberries for extra.

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    Matcha red bean bingsoo. Added strawberries for extra.

    Tous Les Jours

    Tous Les Jours

    4.5(184 reviews)
    1.1 mi

    A very popular place to stop in for a beverage and some great desserts or more. I had time so I…read moresampled several items - all very delicious. A caramel apple pie, a sausage roll and a cup of coffee - it made for a really nice early lunch, a bit of savory and sweet. I honestly don't think you can go wrong with anything here! The staff were pleasant and the place has a large variety of seating. I will definitely return here again. A small word of caution - I was here on a Sunday, mid morning, and there were a LOT of young children scrambling around the restaurant while their parents enjoyed breakfast. They were not misbehaving, they just brought a healthy, high-spirited energy to the place. Not a problem to me in any way, but something to be aware of on certain days of the week if you're looking for a quiet place to enjoy breakfast.

    Dean was fantastic to work with!!! I placed a catering order, and he made the ordering process very…read moreeasy, including accommodating our company's sales tax exemption. The order was ready on time, and he even carried the coffee to my car. Everyone at our corporate event loved the donuts. We tried the vanilla, chocolate, hazelnut, and matcha flavors. The coffee was excellent, and the catering team thoughtfully provided utensils, coffee cups, and sleeves to prevent the cups from being too hot to hold. I also appreciated that the donuts were individually packaged, which gave the presentation a more polished and upscale feel. I will definitely keep the Chantilly Tous Les Jours in mind for the next event! :)

    Photos
    Tous Les Jours
    Tous Les Jours
    Tous Les Jours

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    MOLTN Cookies

    MOLTN Cookies

    4.2(10 reviews)
    0.1 mi

    I would go back! I bought half a dozen cookies. It was PACKED! It's probably best to order online…read moreif you're ordering cookies. Especially if you want the fresh baked cookies it'll take around 25 mins. They're located in the soft serve ice cream spot. I have to go back on a chilly day and try their hot chocolate. Homemade whip cream 11/10 Cookies and cream was my absolute favorite cookie out of the batch! Next up was the chocolate chip cookie.

    TLDR: very good cookies, especially the premium ones. It is inside the SoftSpot and doesn't have…read moreany branding on the outside. My wife really wanted cookies the other night so we decided on here because it was closest. It was a tad hard to find at first because it's inside the SoftSpot and doesn't have any signage or branding anywhere outside the building. It was super busy for a Saturday evening but they also serve fancy hot chocolate so it made sense why it was busy. The cookies themselves were very very good. We ordered the red velvet, cookies and cream, s'mores, triple chocolate, and one other basic cookie. The cookies and cream, red velvet, and s'mores were all premium cookies and much better than the normal ones. Highly recommend those 3. We wanted the Reese's cookie but they didn't have any already baked so we would have had to wait an additional 15 mins so we went with the red velvet instead. You can also order cookies to be fresh baked but it says it'll take about 20-25 mins for that. The service was super friendly and helpful. My wife also really just wanted a cup of the whipped cream and the employee was super kind and gave her one. The restaurant has a decent amount of seating but felt cramped due to the volume of people inside on Saturday night.

    Photos
    MOLTN Cookies
    MOLTN Cookies
    MOLTN Cookies - Outside

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    Outside

    Ocha Thai Kitchen & Cafe - Chicken Pad Thai with lvl 5 spicy

    Ocha Thai Kitchen & Cafe

    4.2(569 reviews)
    2.0 mi
    $$

    Had tried this restaurant many years ago for carry out, was not pleased then especially with the…read moreservice. Decided to try again and dined in on the patio. First, we had the best service and they accommodated our speed and style of dining. Tried multiple dishes and desserts. Spicy eggplant stir fried with veggies was delicious and medium spicy was not very spicy. Tom Yum fried rice with shrimp was very seasoned with the right amount of spicy. Pad Thai with beef had the best noodles, perfectly chewy. Slightly on the sweet side, but very addictive. Good portions Papaya salad was very fresh and tasty. Inside was crowded for lunch, but the patio was empty. Patio was lovely today, beautiful weather. Mango with sticky rice and coconut custard was one of the best desserts we had in a long time. Definitely getting this again. The Thai Coffee with crème brûlée was smooth and creamy, very satisfying. Avocado and honey smoothie was creamy and good, maybe more avocado flavor could have improved the taste. Will definitely come back with more friends.

    This Thai spot has become our go-to after monthly spa days. We've been twice, and it's been amazing…read moreevery time. The mango sticky rice smoothie is a must--seriously, the best! My friend and I both had two of those cold, refreshing smoothies during our first visit! Definitely try their other drinks too--the matcha crème brûlée is incredible. The desserts are also amazing, and now our goal is to try something new every visit. All the food is flavorful and satisfying, and it's such a cute spot to unwind for dinner. The service is awesome, and everyone on their team is nice! Only wish it was closer--check them out!

    Photos
    Ocha Thai Kitchen & Cafe - Inside

    Inside

    Ocha Thai Kitchen & Cafe - Mango sticky rice sundae

    Mango sticky rice sundae

    Ocha Thai Kitchen & Cafe - Fried Pineapple Ice Cream

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    Fried Pineapple Ice Cream

    Midnightreats

    Midnightreats

    4.6(115 reviews)
    5.7 mi

    Ginormous ooey gooey cookies! The weighty cookies are the size of my fist and weigh 6 oz, no…read morekidding! Great for sharing! They are buttery and decadent, similar to NYC's Levain cookies. The Brownie double chocolate cookie is hands-down my favorite and tastes like a fudgy brownie. The dark chocolate chips just melt! The Classic Chocolate Chip cookie was a bit too sweet and tastes like a sugar cookie with chocolate chips. I wasn't a fan of the Cookies and Cream Oreo cookie. The Cina-Cookie tastes like a buttery Snickerdoodle cookie with cream cheese filling. The Birthday Bash cookie was fun to try, but quite sweet and loaded with sugar. Highly recommend warming up the cookies in the microwave for 20-30 sec, they soften up and taste like they were just baked with that delicious ooey gooey texture. The chocolate chips just melt in your mouth! If you get delivery, the cookies are stone cold. Delivery takes 2-3 days after placing an order, even local shipping takes a full day. While it was fun to try the 4 pack of cookies with delivery, it was just too much and I was on a serious sugar overload. It would be nice to have an option to only get a set of 2 cookies with delivery. The cookies just don't taste as good cold even with reheating and it's better just to get the cookies at the shop. Will stop by for the Chocoholic double chocolate when I'm in the area. Happy to support this small NOVA business!

    PLEASE NOTE: This was for nationwide shipping…read more It had been a while since I had ordered from MidnighTreats, but after a 36 hour snowstorm the winter blues had officially settled into my soul and I needed a little pick-me-up. Important reminders: each MidnighTreats cookie weighs over 1/3 pound! They're enormous, and for sure big enough to split (... to share, sure, or just to enjoy yourself later; they even recommend cutting them in half before freezing them [if they last that long]). PRO TIP: you *have* to reheat them before eating them (otherwise the flavor/taste/texture just isn't the same). Build your own box for currently $30 ($20 plus $10ish for shipping), and some of the flavors change each month. We've tried... + Birthday Bash (funfetti rainbow sprinkles cookie): personally, I like the nostalgic flavor of generic "birthday cake" that's recently become a thing, and I think they do a fantastic job capturing it! + Strawberry Shortcake (shortcake cookie smothered in strawberry icing): This was the taste of summer I needed. So bright! Just the right amount of sweet! And they definitely didn't hold back on the icing! +/- The Classic (a blend of dark and semi-sweet chocolate chips): compared to other vegan chocolate chip cookies that can be shipped to your home, this one's actually one of the better ones! +/- The Chocoholic (fudgy double chocolate chip cookie): you have to REALLY, REALLY like/be craving chocolate for this one. - Cookies N Cream (oreo bits with chocolate chips and vanilla chips): this one was just okay, and I take the blame for missing that it contained white chocolate chips which I am not a fan of. It says they're vanilla, but that's not what they taste like to me. - The Cinna-Roll: I believe the recipe for this one has changed over the years, because it used to be a cinnamon roll flavored cookie with cream in the center (and there was *barely* any of it, making it a very dry, very boring cookie). It seems it's now a cinnamon roll cookie smothered in vanilla icing, so I just wanted to make sure I had corrected info here. Other things of note: they've donated thousands of dollars to animal sanctuaries across the country! they've planted close to 20K trees with reforestation projects! they've donated thousands to local schools and shelters in their NOVA community! How can you not love a company who's built in giving back to their community in their core principles?!

    Photos
    Midnightreats
    Midnightreats
    Midnightreats - Cinnamon roll cookie cut in half before reheating

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    Cinnamon roll cookie cut in half before reheating

    Softspot - desserts - Updated May 2026

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