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    Soft Flow Water Solutions

    5.0 (4 reviews)
    Closed 8:00 am - 4:00 pm

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    Services - Soft Flow Water Solutions

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Salt delivery

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    1 year ago

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    Wyatt W.

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    1 year ago

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    1 year ago

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    1 year ago

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    H2O to GO - Logo

    H2O to GO

    (544 reviews)

    We recently had a soft water system installed by H20 to Go and could not be happier with the…read moreexperience! From start to finish, the customer service was outstanding. Our sales representative, Chris, was knowledgeable, friendly, and took the time to answer all our question's without any pressure. Raymond, the installer, did an amazingly job with installation. He was professional, efficient, and made sure everything was done perfectly. The whole process was smooth, and the quality of work exceeded our expectations. We are already noticing the difference with our new system and highly recommend H20 to go to anyone looking for a water softener company. Thank you, Chris and Raymond, for such a great experience! This review is from Dan and Debby Alvarez.

    Here's a cleaned-up and more polished version of your review while keeping your original tone and…read moreconcerns intact: I recently purchased a home that was built in 2022, and the water softener and whole-home filtration system were sold and installed by H2O to GO around the time the home was built. As the new owner in 2026, I'm unfamiliar with these systems and simply wanted to learn more about what I have and how to properly maintain it. I had a representative from Beazer Homes come out at no charge to walk me through the house and explain the systems I wasn't familiar with. They were fantastic and informed me that the softener system was not installed by the builder, but that it appeared to be an excellent setup, which was reassuring to hear. I then contacted H2O to GO to ask if someone could come out and explain exactly what system I have and what maintenance it requires. The representative quickly offered to schedule a service appointment for $129 plus the cost of filters, and according to their records, the last service was performed in 2023. While I wasn't necessarily looking to schedule service immediately, I was mainly hoping to get a better understanding of the system first so I could make informed decisions about future maintenance. I also asked about the warranty status because I wanted to know how much coverage remained. I was disappointed to learn that the "lifetime warranty" does not transfer to the new homeowner, especially since several other warranties associated with the home transferred smoothly and at no cost -- including the builder's warranty, the solar company's warranty, and even the security camera company's warranty. My biggest complaint is that although the representative wasn't outright rude, the entire conversation felt very curt and unfriendly, almost as though I was interrupting them. That said, I'm still hopeful that my upcoming appointment will provide more clarity about the system and help establish a positive relationship moving forward, but due to my first interaction with this company, I'm already considering replacing the system altogether. The equipment itself appears to be high quality, and I'd love to continue working with the company if the customer experience improves.

    Green Living Water Solutions - 5-Stage Water refiner (chrome) and salt reservoir (black)

    Green Living Water Solutions

    (57 reviews)

    Northwest

    We just moved into our new property and expected people to leave flyers. We also prepared for this…read moreand made sure we had a sign on the window next to our door. Very hard to miss it. We did this because having experience as a delivery driver i would make sure to look around the door to make sure I respected the homeowner. Paul C. did not do that. He FORCED the flyer under my door and damaged the seal. Of course mad, I called the number and spoke with a very "professional" Michelle. First, when handling calls in a business, all calls should be recorded from the beginning for quality assurance. I told Michelle that the person who left a flyer damaged my door and it needs to be addressed. She said that the corporate lawyers don't care about that because it could of been anybody. Good thing I have a camera. She then told me it still didn't matter because it needs to be clear. After going in yelp, I doubt this company has corporate lawyers but I digress. As she is speaking about her past experience with flyers and that it's basically not their fault for the damages, I let her speak as how conversations should go. As soon as I try to say my part or even attempt to speak, she cuts me off every chance she gets. Great customer service. After a few minutes I told her I didn't care and that I still want to pursue on getting reimbursed for damages. She then says, I will have to start recording the call for quality assurance. Which doesn't make sense because the whole call should be recorded for assurance not just when it's convenient to you. Nonetheless I told her that I would like a call from the owner because she was unwilling to fix my issue. Also, she kept saying she was just the call service agent for the weekend. Which is funny because as soon as I said I want to speak to a supervisor she magically became a supervisor. After a few more minutes of be trying to talk and her cutting me off, I told her I would prefer a call from the owner to get this resolved. Which again, after looking at this businesses yelp, the owner on here is Michelle and the person I spoke to is... Michelle. She got my info for the other owner or for herself not to sure (which I'm assuming I'm not gonna get a callback cause she's the owner lol) she asked me who the person was that left the flyer. I told her Paul C. And she said and I quote "that makes a lot of sense! Not to sound rude but he's fairly new". I don't think Michelle fact checks because in another yelp review (1 star) she says Paul is a seasoned employee. Overall, the product might be great but the customer service is trash and the inability in their employees to have observation for homeowners hard earned property is disrespectful and unprofessional. If Michelle is the owner or just the agent on the weekends, you should consider a different profession than talking to people the way you do. I look forward to her response on this review and just ignoring the issue and just responding to defend herself. (Literally every bad review on this business). Thanks.

    This company doesn't understand what No Solicitation means. They ignore a clear sign and still…read morelitters on my porch with their flyers. If they can't follow simple instructions like that, what makes you all think they'll do what you ask them?

    Soft Flow Water Solutions - waterpurification - Updated May 2026

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