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Soft Water Nevada

4.9 (48 reviews)
Closed 8:00 am - 5:00 pm
Updated 1 week ago

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Response time

20 minutes

Response rate

100%

Services - Soft Water Nevada

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

1 More Service

Salt delivery

Soft Water Nevada Photos

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Recommended Reviews - Soft Water Nevada

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Pipe across garage to washing machine drain

After doing extensive research, I went with Soft Water Nevada for my Custom DB water softener and a replacement R.O. system based on the detailed information I received and the excellent service. I had no drain on the side of my garage with the water shut-off valve and the water heater, so extra plumbing was needed across my garage to the washing machine drain. Soft Water Nevada included it in the total price where other companies added it to the price of their systems. The installers arrived within a day and were a bit early for their appointment. They worked quickly to install both units and had respect for my property; no mess left behind. I have been very pleased with both units and with the guidance of my salesperson.

Save yourself time, money, worries. In the market for water softener and osmosis filter for 2 weeks. I got 24 hours in town. I called Eric B. 11:30am he was patient explained the best options and how system works. 2:30 pm best tech Arturo came on time, explained everything professionally and installed everything in garage, kitchen, laundry area-neat and clean work thoroughly. 3:30 PM all done same day. I'm thankful this team are able to do this in 4 hours "out the door." Price was half of what others quoted- paid via Zelle. Very happy customer here and I highly recommend to friends and family. Best! H2Otogo

Softener System
Trudy N.

This has been the best purchase! Great service from the beginning phone call with Eric to the follow up calls from Eric checking on our satisfaction. Eric was able to schedule a next day install. The installer was professional and cleaned the area when he was finished. The softener has exceeded my expectation. Our water has made a big difference with my hair and skin, no residue now on glass doors, dishes and more. The drinking water system is also a game changer! Our water tastes great and ice cubes are clear. I wish I would have went with this system a few years ago instead of going with what our plumber sold us at the time. Definitely recommend Soft Water Nevada!

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1 day ago

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Eric B.

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2 months ago

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4 months ago

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10 months ago

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3 months ago

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5 months ago

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8 months ago

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4 years ago

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6 years ago

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7 years ago

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5 years ago

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6 years ago

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What a great review! Thanks so much, Ben. I really appreciate it.

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2 years ago

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4 years ago

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7 years ago

Eric's a top-notch guy. He walked me through all his unit's features and the unique nature of Las Vegas water.

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6 years ago

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Ask the Community - Soft Water Nevada

Is the specials $999 for softener and osmosis system offered legit?

Yes, completely legit. Look at our reviews, we're honest. Please note that it does not include taxes and installation. Please call us at 702-241-9000 if you wish more information. Thanks for the inquiry!

Don’t See Your Question? Ask Away!

Review Highlights - Soft Water Nevada

Eric immediately responded to my inquiry and informed me of the best water system to fit my needs.

Mentioned in 7 reviews

Read more highlights

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H2O to GO - Logo

H2O to GO

(544 reviews)

AMAZING amazing business and its people- hands down the best of Vegas, having Chris Christiansen…read morefrom the start offer our services needed and install, providing truly exceptional customer care, was truly the most professional and inspiring experience. Our water now (custom DB 3000) and under sink filtration is one of a kind, making the worst of Vegas hard water feel like a piece of Heaven! Izzy our installer is immaculate and so knowledgeable- just a wonderful experience all around! Hands down, thank you H20 to Go!!! You guys are all amazing Winners! A gift to Las Vegas, its water and people!

Here's a cleaned-up and more polished version of your review while keeping your original tone and…read moreconcerns intact: I recently purchased a home that was built in 2022, and the water softener and whole-home filtration system were sold and installed by H2O to GO around the time the home was built. As the new owner in 2026, I'm unfamiliar with these systems and simply wanted to learn more about what I have and how to properly maintain it. I had a representative from Beazer Homes come out at no charge to walk me through the house and explain the systems I wasn't familiar with. They were fantastic and informed me that the softener system was not installed by the builder, but that it appeared to be an excellent setup, which was reassuring to hear. I then contacted H2O to GO to ask if someone could come out and explain exactly what system I have and what maintenance it requires. The representative quickly offered to schedule a service appointment for $129 plus the cost of filters, and according to their records, the last service was performed in 2023. While I wasn't necessarily looking to schedule service immediately, I was mainly hoping to get a better understanding of the system first so I could make informed decisions about future maintenance. I also asked about the warranty status because I wanted to know how much coverage remained. I was disappointed to learn that the "lifetime warranty" does not transfer to the new homeowner, especially since several other warranties associated with the home transferred smoothly and at no cost -- including the builder's warranty, the solar company's warranty, and even the security camera company's warranty. My biggest complaint is that although the representative wasn't outright rude, the entire conversation felt very curt and unfriendly, almost as though I was interrupting them. That said, I'm still hopeful that my upcoming appointment will provide more clarity about the system and help establish a positive relationship moving forward, but due to my first interaction with this company, I'm already considering replacing the system altogether. The equipment itself appears to be high quality, and I'd love to continue working with the company if the customer experience improves.

Green Living Water Solutions - 5-Stage Water refiner (chrome) and salt reservoir (black)

Green Living Water Solutions

(57 reviews)

Northwest

We just moved into our new property and expected people to leave flyers. We also prepared for this…read moreand made sure we had a sign on the window next to our door. Very hard to miss it. We did this because having experience as a delivery driver i would make sure to look around the door to make sure I respected the homeowner. Paul C. did not do that. He FORCED the flyer under my door and damaged the seal. Of course mad, I called the number and spoke with a very "professional" Michelle. First, when handling calls in a business, all calls should be recorded from the beginning for quality assurance. I told Michelle that the person who left a flyer damaged my door and it needs to be addressed. She said that the corporate lawyers don't care about that because it could of been anybody. Good thing I have a camera. She then told me it still didn't matter because it needs to be clear. After going in yelp, I doubt this company has corporate lawyers but I digress. As she is speaking about her past experience with flyers and that it's basically not their fault for the damages, I let her speak as how conversations should go. As soon as I try to say my part or even attempt to speak, she cuts me off every chance she gets. Great customer service. After a few minutes I told her I didn't care and that I still want to pursue on getting reimbursed for damages. She then says, I will have to start recording the call for quality assurance. Which doesn't make sense because the whole call should be recorded for assurance not just when it's convenient to you. Nonetheless I told her that I would like a call from the owner because she was unwilling to fix my issue. Also, she kept saying she was just the call service agent for the weekend. Which is funny because as soon as I said I want to speak to a supervisor she magically became a supervisor. After a few more minutes of be trying to talk and her cutting me off, I told her I would prefer a call from the owner to get this resolved. Which again, after looking at this businesses yelp, the owner on here is Michelle and the person I spoke to is... Michelle. She got my info for the other owner or for herself not to sure (which I'm assuming I'm not gonna get a callback cause she's the owner lol) she asked me who the person was that left the flyer. I told her Paul C. And she said and I quote "that makes a lot of sense! Not to sound rude but he's fairly new". I don't think Michelle fact checks because in another yelp review (1 star) she says Paul is a seasoned employee. Overall, the product might be great but the customer service is trash and the inability in their employees to have observation for homeowners hard earned property is disrespectful and unprofessional. If Michelle is the owner or just the agent on the weekends, you should consider a different profession than talking to people the way you do. I look forward to her response on this review and just ignoring the issue and just responding to defend herself. (Literally every bad review on this business). Thanks.

This company doesn't understand what No Solicitation means. They ignore a clear sign and still…read morelitters on my porch with their flyers. If they can't follow simple instructions like that, what makes you all think they'll do what you ask them?

Soft Water Nevada - waterpurification - Updated May 2026

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