1. Soft Water Nevada

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Las Vegas, NV

Soft Water Nevada

4.9 (57 reviews)
Closed • 8:00 am - 5:00 pm
Updated 2 months ago

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Pipe across garage to washing machine drain

After doing extensive research, I went with Soft Water Nevada for my Custom DB water softener and a replacement R.O. system based on the detailed information I received and the excellent service. I had no drain on the side of my garage with the water shut-off valve and the water heater, so extra plumbing was needed across my garage to the washing machine drain. Soft Water Nevada included it in the total price where other companies added it to the price of their systems. The installers arrived within a day and were a bit early for their appointment. They worked quickly to install both units and had respect for my property; no mess left behind. I have been very pleased with both units and with the guidance of my salesperson.

Save yourself time, money, worries. In the market for water softener and osmosis filter for 2 weeks. I got 24 hours in town. I called Eric B. 11:30am he was patient explained the best options and how system works. 2:30 pm best tech Arturo came on time, explained everything professionally and installed everything in garage, kitchen, laundry area-neat and clean work thoroughly. 3:30 PM all done same day. I'm thankful this team are able to do this in 4 hours "out the door." Price was half of what others quoted- paid via Zelle. Very happy customer here and I highly recommend to friends and family. Best! H2Otogo

Softener System
Trudy N.

This has been the best purchase! Great service from the beginning phone call with Eric to the follow up calls from Eric checking on our satisfaction. Eric was able to schedule a next day install. The installer was professional and cleaned the area when he was finished. The softener has exceeded my expectation. Our water has made a big difference with my hair and skin, no residue now on glass doors, dishes and more. The drinking water system is also a game changer! Our water tastes great and ice cubes are clear. I wish I would have went with this system a few years ago instead of going with what our plumber sold us at the time. Definitely recommend Soft Water Nevada!

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Reviews are largely positive. People highlight the knowledgeable and patient staff, fast and professional installation, and effective water softeners. Pricing is often described as competitive.

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Ask the Community - Soft Water Nevada

Is the specials $999 for softener and osmosis system offered legit?

Yes, completely legit. Look at our reviews, we're honest. Please note that it does not include taxes and installation. Please call us at 702-241-9000 if you wish more information. Thanks for the inquiry!

Don’t See Your Question? Ask Away!

Review Highlights - Soft Water Nevada

“Eric was incredibly helpful on the phone, answered all my questions, and made the whole process easy.”

Mentioned in 42 reviews

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I have to update this review to a five-star, there was some miscommunication which I understand can…read morehappen. We just had the tech Rhys come out to replace our water filters. He was very nice on time and extremely apologetic. I understand things can happen but Puragain made it right.

Very Disappointing Service Experience I had a confirmed…read moreappointment this morning, 9/14/26, from 9:00-10:00 AM, to have my one-year filters replaced. I've waited until 11:00 AM, but no one contacted me or provided any update regarding my appointment. I eventually called the service department and spoke with Christine, who handles the scheduling. She told me she would have someone contact me ASAP with an update. Unfortunately, I never received a call. About an hour later, I called back again because I was frustrated and wanted to get the situation resolved. I was then told that a technician was supposed to contact me and let me know that one of the filters had not arrived. My biggest issue isn't necessarily that the filter wasn't available things happen. The problem is the lack of communication. If I had been notified ahead of time that a filter was missing, I could have avoided wasting several hours of my morning waiting for an appointment that wasn't going to be completed. I understand that unexpected issues can happen, but customers' time is valuable too. A simple phone call or notification would have made a huge difference and avoided this entire situation. Very disappointed with how this appointment and communication were handled.

H2O to GO - Logo

H2O to GO

(566 reviews)

We've been loyal H2O to Go customers for over 20 years! They installed our original water softener…read moreand reverse osmosis system when our home was brand new, and we've trusted them exclusively for service and filter replacements ever since. After 20 years of reliable use, our original water softener was finally ready for an upgrade. Choosing H2O to Go again was a no-brainer! Sid has always taken excellent care of us, and this time was no exception. He gave me a great price on exactly what I wanted and had the installation scheduled just a couple of days later. Arturo arrived five minutes early and was fantastic from start to finish! He worked efficiently, completed the installation much faster than I expected, and left everything clean and tidy. Before leaving, he walked me through the new system, answered all my questions, and made sure I was comfortable with everything. This is exactly why we've been customers for more than two decades! Great products, fair pricing, dependable service, and people who genuinely care about their customers. Awesome work, H2O to Go! A huge thank-you to Sid and Arturo for continuing to provide the outstanding service we've come to expect. You've earned our loyalty for over 20 years, and we wouldn't go anywhere else!

I was recommended by h20 to go by another friend who also hired them previously in the past and WOW…read morethey are fast Chris came out to my house and was thorough on the water softeners to see which was the better fit for me. I am from California so the water difference in Cali VS Vegas is insanely differently quality But Chris came, told me that he can get a guy out for me the next morning and YUP he delivered!! I don't remember the persons name who did the actual installation but he made sure I knew how the process worked and made sure I knew what he was doing. Had all my questions answered by both of them and now we have their water softener system AND RO system for drinking water 10/10 will recommend this company to friends and those who need water softeners!

Clear Water Technologies - 5-Stage Refiner fits nicely next to the water heater on platform.

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I got the 5-Stage Refiner with KDF-55. Whole process was great. Install went perfectly. I don't…read morethink anyone else has 16% resin, so I appreciate that it's offered. Works fine, does what a water softener is supposed to do. I like that it uses a Clack control valve - they're simple with few moving parts - and last a long time. If you're in analysis paralysis with all the different choices - save yourself the effort and get a unit with this valve.

After 18 years in my home, it was time to upgrade and replace aging water softener and R/O system…read more I researched for a bit and came across CWT. I called and left a message and within minutes, Jason called me back. He took time to listen to my wants and needs. He made recommendations and didn't try to upsell me on equipment that I didn't need. He went over several products to suit my situation. He explained pricing and we scheduled the work. Jason sent me an invoice of the bill and explained payment. Three days later, Jason and Juan (Plumber) arrived punctual and got to work. Just had my old R/O system out and the new one in in no time. Next was the water softener. Juan replaced fittings and had everything in correctly in minimal time. Jason then took the time to explain both systems, how they worked, the maintenance schedule and what to do if any issues arise. Jason provide contact information for himself and Juan. Pricing was more than competitive. Jason and Juan were not only incredibly professional, they were personable, meticulous in their work and making sure I understood the equipment and process. They took their time to answer any questions I had. I couldn't be happier. Jason explained in depth why their products perform better than others. If you need a company you can trust, takes pride in their work, is committed to their customers....Clear Water Technologies is it. Give Jason a call. He's local, he's top notch and you'll be more than happy you did. I can't thank them enough!

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I have purchased my very first water solution in my second home. It was far less intimidating a…read moreprocess than I projected, but that's heavily in part due to what we can simply as: Service & Value I have met with Brian as the third proposal to hear out. That was the end. From the very beginning the service this company provided was different. What separated this company from the other two was sales tactics. I sat through a cringeworthy half hour of sleazy salespeople trying to use scare tactics to make me fear purchase thousands of dollars worth of these machines.... twice. Then there was these guys - Green Living Water Solutions. Right off the bat, Brian asked questions. He tried to understand our wants and needs before anything else. It was immediately noteworthy. Afterwards, education was the focal point. This is where others failed, and he thrived. Rather than the "you're gonna die if you don't get this in your house NOW" speech, he went the "this is what your getting, and here is what each component is and why it's important" direction. Major difference. Even down to the decision making, it was on our own terms and he did not push or press otherwise. As forceless as that was, it was exactly what I needed to contact him minutes later to call him back and purchase. Installation went great. The water has been active for a month now and it feels so great. I opted for the drinking water filter too and for the first time since I moved to this desert, I am actually drinking sink water now. Happily. It's so great. I think getting a water solution is pretty inarguable here. It's important. That being said, finding a company with evident quality and value found in both the price and service is, at this point, inarguable as well. Go Green Living. You'll be happy you did.

We just moved into our new property and expected people to leave flyers. We also prepared for this…read moreand made sure we had a sign on the window next to our door. Very hard to miss it. We did this because having experience as a delivery driver i would make sure to look around the door to make sure I respected the homeowner. Paul C. did not do that. He FORCED the flyer under my door and damaged the seal. Of course mad, I called the number and spoke with a very "professional" Michelle. First, when handling calls in a business, all calls should be recorded from the beginning for quality assurance. I told Michelle that the person who left a flyer damaged my door and it needs to be addressed. She said that the corporate lawyers don't care about that because it could of been anybody. Good thing I have a camera. She then told me it still didn't matter because it needs to be clear. After going in yelp, I doubt this company has corporate lawyers but I digress. As she is speaking about her past experience with flyers and that it's basically not their fault for the damages, I let her speak as how conversations should go. As soon as I try to say my part or even attempt to speak, she cuts me off every chance she gets. Great customer service. After a few minutes I told her I didn't care and that I still want to pursue on getting reimbursed for damages. She then says, I will have to start recording the call for quality assurance. Which doesn't make sense because the whole call should be recorded for assurance not just when it's convenient to you. Nonetheless I told her that I would like a call from the owner because she was unwilling to fix my issue. Also, she kept saying she was just the call service agent for the weekend. Which is funny because as soon as I said I want to speak to a supervisor she magically became a supervisor. After a few more minutes of be trying to talk and her cutting me off, I told her I would prefer a call from the owner to get this resolved. Which again, after looking at this businesses yelp, the owner on here is Michelle and the person I spoke to is... Michelle. She got my info for the other owner or for herself not to sure (which I'm assuming I'm not gonna get a callback cause she's the owner lol) she asked me who the person was that left the flyer. I told her Paul C. And she said and I quote "that makes a lot of sense! Not to sound rude but he's fairly new". I don't think Michelle fact checks because in another yelp review (1 star) she says Paul is a seasoned employee. Overall, the product might be great but the customer service is trash and the inability in their employees to have observation for homeowners hard earned property is disrespectful and unprofessional. If Michelle is the owner or just the agent on the weekends, you should consider a different profession than talking to people the way you do. I look forward to her response on this review and just ignoring the issue and just responding to defend herself. (Literally every bad review on this business). Thanks.

Soft Water Nevada - waterpurification - Updated October 2026

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