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Red Rock Water Systems

5.0 (14 reviews)
Closed 9:00 am - 3:00 pm

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Services - Red Rock Water Systems

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

1 More Service

Salt delivery

Red Rock Water Systems Photos

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Recommended Reviews - Red Rock Water Systems

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The force is strong with this system!
christian c.

Micah and crew were amazing. Beginning from the quote to the final install, they were very professional, organized and great value for the price paid. If you're looking for a water softener or reverse osmosis system, don't hesitate to use them.

Nolen A.

Our water softener and filter ended up going out right after we had just spent all of our money on a home renovation. We tried to go the cheap route and get guys doing side-jobs, but only got people who had alcohol on their breath or seemed shady. We also had a couple of large companies come out, but they wanted 6k on average to swap them out. Just when I was feeling hopeless, I saw a Facebook ad for Red Rock Water Systems pop up. I read some of the comments and ended up sending them a dm. Within seconds I got a message from Micah (the owner) and he included his number. It was 7:45 PM, but I figured I would call out of desperation. Micah ended up answering and he talked to me about the problems and some solutions for about 45 minutes. He ended up coming out and replacing our softener and filter for around 1/3 of the price that I was being quoted by everyone else. He even showed us that our previous system was hooked up wrong and hasn't been working the whole time. A good chunk of the homes here in the valley have the in and out pipes going the opposite way, so if the installer puts them in assuming the lines are the "standard way", then it won't work. The water was going to our softener first and then to our filter and pushing black carbon out of our drains, which we originally thought was mold or magnesium or something, and the reason we initially had him come out. It was also stuck on the wrong cycle and was not working because of that as well. Just a hot mess. After having it fixed, our water literally tastes like bottle water right out of the tap. My only complaint about Micah and Red Rock Water Systems is that I didn't have him come out sooner. I feel like we went so long deprived of good water or ruining our piping. We are stoked to have good water though, just in time for our new showers, sinks, fridges and everything else being put in for our renovation. Give Micah a call today. I cannot recommend him enough. I seriously don't leave reviews unless a company blows my socks off.

Reverse osmosis
Jonathan W.

Micah, hands down amazing work, fast efficient and took the time to answer questions and explain how the RO/ water softener works. From the start of me inquiring to getting it done Micah was the man not pushy at all and gives honest opinions

Water heater removed

My hot water heater went. Redrock was able to remove and replace in one day. Now that's spectacular service. Not only did they replace my water heater at a very reasonable price ( I was previously quoted double), they looked at, and fixed my water softener. Aaron was amazing

Lizzie L.

I just completed my installation and Micah (owner) he's really good and his work is superb and trustworthy! He explained everything and every step of installation. Highly recommended!!!

Water Heater and Water Softener

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2 years ago

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4 years ago

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3 years ago

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2 years ago

Business owner information

Photo of Micah P.

Micah P.

Thank you Susan! We're always here for you when you need us.

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3 years ago

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Ask the Community - Red Rock Water Systems

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Review Highlights - Red Rock Water Systems

Our water softener and filter ended up going out right after we had just spent all of our money on a home renovation.

Mentioned in 6 reviews

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H2O to GO - Logo

H2O to GO

(544 reviews)

AMAZING amazing business and its people- hands down the best of Vegas, having Chris Christiansen…read morefrom the start offer our services needed and install, providing truly exceptional customer care, was truly the most professional and inspiring experience. Our water now (custom DB 3000) and under sink filtration is one of a kind, making the worst of Vegas hard water feel like a piece of Heaven! Izzy our installer is immaculate and so knowledgeable- just a wonderful experience all around! Hands down, thank you H20 to Go!!! You guys are all amazing Winners! A gift to Las Vegas, its water and people!

Here's a cleaned-up and more polished version of your review while keeping your original tone and…read moreconcerns intact: I recently purchased a home that was built in 2022, and the water softener and whole-home filtration system were sold and installed by H2O to GO around the time the home was built. As the new owner in 2026, I'm unfamiliar with these systems and simply wanted to learn more about what I have and how to properly maintain it. I had a representative from Beazer Homes come out at no charge to walk me through the house and explain the systems I wasn't familiar with. They were fantastic and informed me that the softener system was not installed by the builder, but that it appeared to be an excellent setup, which was reassuring to hear. I then contacted H2O to GO to ask if someone could come out and explain exactly what system I have and what maintenance it requires. The representative quickly offered to schedule a service appointment for $129 plus the cost of filters, and according to their records, the last service was performed in 2023. While I wasn't necessarily looking to schedule service immediately, I was mainly hoping to get a better understanding of the system first so I could make informed decisions about future maintenance. I also asked about the warranty status because I wanted to know how much coverage remained. I was disappointed to learn that the "lifetime warranty" does not transfer to the new homeowner, especially since several other warranties associated with the home transferred smoothly and at no cost -- including the builder's warranty, the solar company's warranty, and even the security camera company's warranty. My biggest complaint is that although the representative wasn't outright rude, the entire conversation felt very curt and unfriendly, almost as though I was interrupting them. That said, I'm still hopeful that my upcoming appointment will provide more clarity about the system and help establish a positive relationship moving forward, but due to my first interaction with this company, I'm already considering replacing the system altogether. The equipment itself appears to be high quality, and I'd love to continue working with the company if the customer experience improves.

Green Living Water Solutions - 5-Stage Water refiner (chrome) and salt reservoir (black)

Green Living Water Solutions

(57 reviews)

Northwest

We just moved into our new property and expected people to leave flyers. We also prepared for this…read moreand made sure we had a sign on the window next to our door. Very hard to miss it. We did this because having experience as a delivery driver i would make sure to look around the door to make sure I respected the homeowner. Paul C. did not do that. He FORCED the flyer under my door and damaged the seal. Of course mad, I called the number and spoke with a very "professional" Michelle. First, when handling calls in a business, all calls should be recorded from the beginning for quality assurance. I told Michelle that the person who left a flyer damaged my door and it needs to be addressed. She said that the corporate lawyers don't care about that because it could of been anybody. Good thing I have a camera. She then told me it still didn't matter because it needs to be clear. After going in yelp, I doubt this company has corporate lawyers but I digress. As she is speaking about her past experience with flyers and that it's basically not their fault for the damages, I let her speak as how conversations should go. As soon as I try to say my part or even attempt to speak, she cuts me off every chance she gets. Great customer service. After a few minutes I told her I didn't care and that I still want to pursue on getting reimbursed for damages. She then says, I will have to start recording the call for quality assurance. Which doesn't make sense because the whole call should be recorded for assurance not just when it's convenient to you. Nonetheless I told her that I would like a call from the owner because she was unwilling to fix my issue. Also, she kept saying she was just the call service agent for the weekend. Which is funny because as soon as I said I want to speak to a supervisor she magically became a supervisor. After a few more minutes of be trying to talk and her cutting me off, I told her I would prefer a call from the owner to get this resolved. Which again, after looking at this businesses yelp, the owner on here is Michelle and the person I spoke to is... Michelle. She got my info for the other owner or for herself not to sure (which I'm assuming I'm not gonna get a callback cause she's the owner lol) she asked me who the person was that left the flyer. I told her Paul C. And she said and I quote "that makes a lot of sense! Not to sound rude but he's fairly new". I don't think Michelle fact checks because in another yelp review (1 star) she says Paul is a seasoned employee. Overall, the product might be great but the customer service is trash and the inability in their employees to have observation for homeowners hard earned property is disrespectful and unprofessional. If Michelle is the owner or just the agent on the weekends, you should consider a different profession than talking to people the way you do. I look forward to her response on this review and just ignoring the issue and just responding to defend herself. (Literally every bad review on this business). Thanks.

This company doesn't understand what No Solicitation means. They ignore a clear sign and still…read morelitters on my porch with their flyers. If they can't follow simple instructions like that, what makes you all think they'll do what you ask them?

Red Rock Water Systems - waterpurification - Updated May 2026

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