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Puragain Water

4.9 (115 reviews)
Open 7:00 am - 6:00 pm
Updated 3 months ago

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Response time

6 hours

Response rate

100%

Services - Puragain Water

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

1 More Service

Salt delivery

Puragain Water Photos

Recommended Reviews - Puragain Water

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Reviews With Photos

John H.

We had our annual maintenance completed today by Seth Glazier. Seth was extremely personable, knowledgeable, patient, and courteous - all traits I believe every representative should have and portray, no matter the service industry. We have had our system now for two years and we have been extremely happy with its performance and what we receive in return. We used to live in an apartment and the difference in water quality is extremely noticeable when our water is now filtered. I have eczema and when I was at the apartment, it would flare up like no other. Now, the flare ups are less common and a lot more manageable. We also have the alkaline water system installed, which is amazing! The water tastes really refreshing and when the family comes over, they make sure to fill up their flasks before leaving. Overall, the system is amazing and what makes it even better is the customer service. You can tell that each representative you come across takes pride in providing top customer service and ensuring that we, the customers, are happy. Thanks again, Puragain :)

Complete system installed in our garage next to existing water pipes.
Lisa K.

Puragain's water filtration and conditioning system and their service between Rob in sales who described and recommended the system best for our home, and Chris the installer. Rob was able to schedule our install us the same day due to an unexpected opening. Chris arrived, installed the system which is so much nicer than the big torpedo looking tanks other companies use for a saltless system. We only needed a 30" x 30" opening for the equipment. Due to a promotion Puragain offered a reverse osmosis system in our kitchen at no charge. The annual servicing comes with no service charge. They will change the filters, which is the only thing we buy. Puragain replaced a water softener that required salt and headaches of tons of maintenance buying and adding salt. The old machine was defective and even after a part was replaced, it filled up with water and we were unable to use. We decided a salt free water conditioning system is what we needed that would protect our plumbing hardware and also provide water that removes the chlorine and harmful elements in tap water. After much research and reviews showing customers happy with service, we chose Puragain and contacted them to come discuss. With this whole house system, we can safely drink from any faucet in our home. The RO in the kitchen will allow us pure, clean, safe water specifically for drinking. Thanks to Rob and Chris and Puragain! We highly recommend!

Business Card
Ryan C.

Hands down the best experience I've encountered. Big shout out to Anthony Loomis for the excellent customer service. From product and system knowledge, courteous and transparency. He was able to walk me through the whole process, answering all my question with candor. A stand up guy and a pleasure to work with. Would definitely recommend this system whomever is looking for the one but also Anthony Loomis if you're looking for someone genuine and honest to walk you through the process, he's your guy!

Water system in the garage.
Chuck S.

Gerardo, our install technician, arrived on time and ready to work. His work was both exemplary and efficient. The system was installed in a matter of hours. What was most impressive about Gerardo is the amount of time he took after the system was installed to explain the system. When it came to how the system works, their service procedures for filter replacement, I had a good understanding of what to expect. We have been using the system for just a few days, but the water is noticeably better and the alkaline drinking water system tastes great! (replacing our bottled water) It's also good for our appliances as well. I strongly recommend PureAgain Water for your whole house/drinking water conditioning system. They are a "cut above " in terms of our entire sales and implementation process!

Alkaline water system

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1 year ago

Nate did us a solid great guy and got our filters swapped out in a hurry. Thanks Nate!

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1 year ago

Great service and scheduling for my yearly maintenance. I also love the way the water taste

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1 year ago

Nate did a good job of checking the RO TDS and also explaining how the pressure gauges work on the filters.

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Puragain Water Reviews in Other Languages

Ask the Community - Puragain Water

Can you guarantee it will remove the hard water and scaling? Do you offer military/veteran discount?

Hello Jhovan, our system doesn’t remove hardness minerals the way traditional salt softeners do. Instead, it conditions the water to prevent those minerals from sticking and forming scale. So while the minerals are still present, they no longer… Read more

I am considering the system. I am looking ahead at long term costs. When it comes time to change the filters, are the new filters part of the lifetime service or am I going to be shelling out hundreds of dollars every couple of years?

All our systems include FREE installation and FREE service calls. Our system doesn't require heavy and expensive salt bags, it wastes NO electricity and wastes NO water, and extends the life of your appliances. Saving you a lot of money a year… Read more

What type of maintenance is needed? How often do filters get changed?

There is no regular maintenance. If something goes wrong Puragin fixes it. Filters are changed once a year by Puragain.

Was wondering cost? And is it safe for dogs?

It is definitely safe for our cats. I think the cost varies. You would choose a system based on the size of your house and the number of people in your household.

Don’t See Your Question? Ask Away!

Review Highlights - Puragain Water

Excellent product and I was really impressed with the professional and friendly educational experience with Tony Loomis.

Mentioned in 20 reviews

Read more highlights

H2O to GO - Logo

H2O to GO

(544 reviews)

AMAZING amazing business and its people- hands down the best of Vegas, having Chris Christiansen…read morefrom the start offer our services needed and install, providing truly exceptional customer care, was truly the most professional and inspiring experience. Our water now (custom DB 3000) and under sink filtration is one of a kind, making the worst of Vegas hard water feel like a piece of Heaven! Izzy our installer is immaculate and so knowledgeable- just a wonderful experience all around! Hands down, thank you H20 to Go!!! You guys are all amazing Winners! A gift to Las Vegas, its water and people!

Here's a cleaned-up and more polished version of your review while keeping your original tone and…read moreconcerns intact: I recently purchased a home that was built in 2022, and the water softener and whole-home filtration system were sold and installed by H2O to GO around the time the home was built. As the new owner in 2026, I'm unfamiliar with these systems and simply wanted to learn more about what I have and how to properly maintain it. I had a representative from Beazer Homes come out at no charge to walk me through the house and explain the systems I wasn't familiar with. They were fantastic and informed me that the softener system was not installed by the builder, but that it appeared to be an excellent setup, which was reassuring to hear. I then contacted H2O to GO to ask if someone could come out and explain exactly what system I have and what maintenance it requires. The representative quickly offered to schedule a service appointment for $129 plus the cost of filters, and according to their records, the last service was performed in 2023. While I wasn't necessarily looking to schedule service immediately, I was mainly hoping to get a better understanding of the system first so I could make informed decisions about future maintenance. I also asked about the warranty status because I wanted to know how much coverage remained. I was disappointed to learn that the "lifetime warranty" does not transfer to the new homeowner, especially since several other warranties associated with the home transferred smoothly and at no cost -- including the builder's warranty, the solar company's warranty, and even the security camera company's warranty. My biggest complaint is that although the representative wasn't outright rude, the entire conversation felt very curt and unfriendly, almost as though I was interrupting them. That said, I'm still hopeful that my upcoming appointment will provide more clarity about the system and help establish a positive relationship moving forward, but due to my first interaction with this company, I'm already considering replacing the system altogether. The equipment itself appears to be high quality, and I'd love to continue working with the company if the customer experience improves.

Good 2 Go Water Heaters - Clogged main sewer line.

Good 2 Go Water Heaters

(21 reviews)

Southeast

A few months back, the water at our office slowly started smelling worse and worse by the day. It…read moresuddenly got much worse and it was hard to run the hot water without gagging. I put a request out using Yelp's quote feature, and Good 2 Go was first to respond and ready to give me a free estimate. Bill came by and knew the problem immediately, the smell was from a corroded anode rod in the water heater, and he assured me it would be a simple fix. I put down a small deposit so he would order a powered anode rod to fix the problem, and he contacted me as soon as it arrived to set a date for the install. Bill came back with the new electric anode rod, and in about an hour, the new rod was installed and the water was already much better smelling! He even took the time to flush the system, retighten the straps holding the water heater in (something the original builder did a poor job at), and ensure the heater and expansion tank was in top shape before heading out, even taking the time to explain what happened and maintenance moving forward. I felt like his service was above and beyond, and they will even call me for the follow up when it's maintenance time again, so I don't forget. Wholeheartedly recommend Bill & Good 2 Go for any water heater service and repair needs!

The service and price were great. One of the best prices in Vegas I got a quote from multiple…read morecompanies and they couldn't beat this price. They did an amazing job installing my water softener and reverse osmosis system. 10/10 recommend.

Puragain Water - waterpurification - Updated May 2026

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