Office staff nice, set-up appt. Shawn arrived on time after calling first. Inspection than a written estimate from Shawn. The next day I had more questions. On line there is a chat; After some time all of my questions were answered. Called the office and Nicole set up a install appt. Shawn removed the old unit and installed a UD60 at the estimated price. Three days later, Lauren and I are both happy with this water conditioner. This unit is getting the chlorine out of the water. The Rheem softener unit we had from home depot was NOT removing the chlorine. This unit does and the difference is in the hair. Good people, nice equipment, fair price and family owned. Yes, I would recommend this company read more

Great experience with Rain Water Conditioning of Las Vegas. Shawn was fantastic--professional, patient, and clearly knew his stuff when it came to both the water softener and RO system. Start to finish, the service was top‑notch! read more

Everyone at the office was extremely helpful, knowledgeable, and pricing is amazing. Russell came into our home was so respectful, automatically took his shoes off in the home, installed everything so quick (under an hour for the softener and osmosis for drinking water). No one could have done a better job. Thank you so much!!!! Made the process so easy and the company is trustable. read more

Rain Water Conditioning of Las Vegas - Water Purification Services Near Me - Las Vegas, Nevada

We had a great experience with Rain Water of Las Vegas from start to finish. The entire process was fast and easy. Nikki at the shop was friendly, knowledgeable, and answered all of our questions. She made the purchasing process quick and stress free. Shawn, our technician, was amazing. He was friendly, easy to talk to, and took the time to explain how the new system works and what to watch for. He worked incredibly fast and was helpful every step of the way. Overall, it was a 10 out of 10 experience and we would highly recommend Rain Water of Las Vegas. read more

Joe does my annual service, and replaces the filters in my reverse osmosis, plus checks the garage whole-house system and makes sure all is working. I get an annual reminder post card and phone call. They offer military discounts as well, and pricing is affordable for fresh water - tastes good and makes all the water at home softer. The kitchen r/o tank needed to be replaced due to less pressure and I was under warranty, so Joe had the r/o tank ready and took care of it. He brought Brandon, a trainee, today. Brandon checked my garage system and filled it with salt and changed the timer because daylight savings was coming up. Service was done quickly and everything is working well and I'm just waiting for the r/o tank to refill, then drain, and I'll be ready with new drinking water. Thanks so much! read more

Rain Water Conditioning of Las Vegas - Reverse osmosis (new tank) - Water Purification Services Near Me - Las Vegas, Nevada

I got reverse osmosis and water softener system installed and David was punctual, organized, and thorough. The installation went smoothly, and at the end David took the time to explain everything and make sure we understood how to use and maintain the system. He also went above and beyond when he noticed a few things under our kitchen sink that had been installed incorrectly by the builder and fixed them! Overall, really happy with the service and the results. Would definitely recommend David. read more

I have been using Rain for the last 5 years to change my RO filters. Yesterday my 13 year old Sears water softener died . Called Rain and Nicole, who is amazing and a pleasure to work with, had Russel at my home the next morning. Russel confirmed my old water softener was done. He removed it and installed a state of the art unit. Took him about an hour. Russel was professional, courteous and explained everything to me. Did a five star job at a fair price. Exactly what I expected from Rain. Family owned businesses. Great customer service and HONEST!!! Mike S. Henderson, NV read more

Outstanding service....just had a filtration system installed. Important factors; the technician was prompt, completed the work in a timely fashion and explained the system clearly. The scheduling was also prompt and pain free, gave me a quote without any hassle. I receive about 8 quotes and theirs was by far the best for what was done. Great job! read more

Michael and his team are the best. Value is there, they're efficient, and knowledgeable! Shawn was my tech and he did a great job. The system has been working great and I have zero complaints. We are in a new build and the water is so hard. As I was requesting estimates, Michael was the most competitive. They got me on their book asap and I couldn't be happier! Go with Rain Water, you won't regret it! read more

Rain Water Conditioning of Las Vegas - Soft water system 44,000 grains - Water Purification Services Near Me - Las Vegas, Nevada

Rain Water Conditioning of Las Vegas delivered excellent customer service from start to finish. Technician Shawn was outstanding--professional, patient, and clearly knowledgeable about both water softeners and RO systems. He gave us an authentic, very detailed explanation of the equipment and services, answered every question, and even provided samples to help us compare results. Most importantly, there was zero pressure. Shawn simply presented facts, explained options, and let us decide what fit our needs for a new-build home. We really appreciated his genuine care and the way he made a complex decision feel easy and transparent. Thanks to Shawn and the Rain team, we're confident we'll be enjoying clean, great-tasting water for years to come. Highly recommend Rain Water Conditioning--and especially Shawn--for anyone considering a softener and RO in Las Vegas. read more

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Highly Recommend! I'm a returning customer and needed my water softener replaced. It was a pleasure to talk to their "live" customer service representative; which is lacking in other companies. Within 5 minutes Matt P., returned my call and scheduled a service call the same day. Matt was polite, knowledgeable and professional. My new water softener was installed the same day. #Happy Customer read more

We called in for an install/consultation. It was great that they sent Dave to take a look at our needs and gave his recommendation with a good price. We were able to schedule an install on a Saturday. Dave showed up on the scheduled time and did an awesome job installing our water softener and our RO water purifying system. Definitely a neat, tidy, professional and pain free install. Dave also educated us on the upkeep of our system. Would definitely recommend Rain Water Conditioning of LV to anyone interested in a water softener and RO system install. And ask for Dave and let them know Tony Carmona sent you! read more

Purchased a whole home system from Rain & everything went smooth. The price was great & the staff from the office to the installer were all pleasant to deal with. read more

Chose Rain because the last softener I purchased from them lasted 20 years. I had an installation window from 9am to noon because the installer had another installation before mine. Matt called me around 8:45am saying he should be at my house in about 15 to 20 minutes. He was friendly, knowledgeable, and very efficient...exactly the kind of person you would want to work on your home. He was done in less than an hour! Great service! I highly recommend Rain and Matt. read more

Rain Water Conditioning of Las Vegas - Arrived around 9am...done by 9:52am...Thanks Matt! - Water Purification Services Near Me - Las Vegas, Nevada

Rain Water was awesome! They were quick to respond, had an awesome price point, and Russel, who installed my water softener, was absolutely amazing. Cannot recommend them enough!! read more

Just moved from California to Vegas 3 weeks ago and my wife and I didn't realize Vegas tap water was such an issue! Our home builder offered a discount if we went to the water company they work with but after speaking to them and Costco's Eco Water, we realized how much they were trying to rip us off. After researching several water filtration companies, I came across Rain Water. Let's start of with the knowledge and customer service: Joe provided excellent information and awesome customer service. From the initial telephone call to install. The BEST! Instantly after install, we took a shower and immediately felt the difference! We're so happy with the choice we made with the Quad 80 and the RO system package that we're going to recommend this company to family and friends who move to Vegas! To the owner of Rain Water and to Joe, thank you so much!!! read more

Rain Water Conditioning of Las Vegas - Quad 80 - Water Purification Services Near Me - Las Vegas, Nevada

Erin provides great customer service every time I'm here and the quality of water is better than anywhere else. She was so helpful. She even tested our own water compared to theirs. Highly recommend for water refills. read more

I've had three different water softeners from three different companies in the past nine years, and unfortunately, my garage has flooded twice during that time--with very little compensation. After doing some research, I came across Rain Water, a family-owned business, and that made a big difference in my decision. They are reputable, have been in business for many years, and truly stand by their work. I visited their location and spoke with Matt, who was very knowledgeable. He took the time to show me different products and helped me find the one that was right for me. I made an appointment, and to my surprise, he was able to install it the same day and even hauled away my old unit! I'm very pleased with my purchase, especially with the five-year warranty. Thank you, Matt and family! read more

Rain Water Conditioning of Las Vegas - New water softner - Water Purification Services Near Me - Las Vegas, Nevada

we have used this company for our filtered water for the last 20 years. our soft water unit went out and the plumbing company recommended to us actually recommended Rains soft water unit. The rep was out here the next day, very professional and quick! We highly recommend Rain of Las Vegas for all your water needs! Shannon Santos read more

Rain Water Conditioning of Las Vegas - Water Purification Services Near Me - Las Vegas, Nevada

Fantastic Company to do business with! Nichole answered all my questions and I liked the reviews on the Company. Matt showed up on time and was quick and professional. Glad that I chose them to put in my water softener. Give them a call for a quote and you will be VERY satisfied with their product and service!!! read more

I used their services in 2024, and I found them to be exceptional, no upselling, just honest and profesional. I'm very concerned about your proof of bribing customers for good reviews. In my opinion the letter you showed only shows a business owner that is thanking a customer for their business and not telling them to lie to potential customers so they can receive goods. Most good businesses offer their clients small monetary rewards for referrals. Perhaps this was a competitor that has lost business to them. I will call on them again if the need for their services arise. Being the victim right now of an unscrupulous business trying to charge me over $700 for a part that I can purchase for $35 is what I think Yelp should investigate and not a company taking care of their customers. read more

Addendum to last week's review: Russell from Rain came yesterday and solved the problem the plumber wouldn't fix. Plumber said Rain's problem. Not so. Great local, family owned water conditioning company. read more

Rain of Las Vegas installed a water softener and reverse osmosis system in my Henderson home. Nikki did a great job, low sales pressure of the benefits of their water systems and installation pricing options. Their installer, David, showed up on time and was able to deal with the installation challenges in my home. Honest, efficient, and surprisingly reasonable pricing for having clean, minimal scale water. I've had their products in my home for over a month now and it's clearly a problem free upgrade in water quality for me and my family. Rain of Las Vegas quality service and products are clearly worth your time if you're looking to replace or upgrade your home water systems read more

I had a new Everhot system put in last year. It works great but then it had a leak that got progressively worse. I called the team, and turns out the O-Ring was torn. It was odd it would wear out so prematurely so they replaced it for us free of charge. Michael and his team make everything go as smoothly as possible and they care for their customers. read more

First and foremost, I like to appreciate Demitri who came to my home to install the UD-60 and Reverse Osmosis w/ Alkaline. He was very professional, prompt, knowledgeable, courteous, and friendly. There's was nothing more to say about him and the great work he did installing these systems into my home. Second, Rainwater of Las Vegas, your team is amazing. Thanks for answering all my questions, Nikki. read more

Rain Water Conditioning of Las Vegas - UD-60 - Water Purification Services Near Me - Las Vegas, Nevada

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Best company ever. The prices were the best after requesting quotes from several. Their hospitality was TOP NOTCH! First talked to Nikki, and she was kind and wasn't pushy for business. She also recommended a unit that was appropriate for my situation without trying to upsell me. Then, my silly self scheduled a day and completely forgot, so they had to reschedule and the installer Shawn was so patient and understanding. I requested him specifically to come back for the install, and he was amazing! He did everything efficiently and even gave me a recommendation for my fridge water filter. He seriously rocked! Don't look any further! Go with Rain! read more

Great service and fast installation. Mike was great, answered all our questions and gave us a great deal. Nicole was amazing and helped coordinate our installation. We're happy with the results and our water feels and tastes amazing. Thank you, Rain Water of Las Vegas! read more

Shawn technician came to set up soft water system and reverse osmosis. He is so knowledgeable and proficient at his job. He was able to give me advice and better direction on the softener, therefore, I upgraded to a better one that removes chlorine and bad odors from the water. He did an awesome job at installing the reverse osmosis. He is a great plumber and expert in his industry. Thank you Shawn! read more

This is fabulous local company. David came out to give me an estimate for a water softener system and talked to me about the different installation options. The prices here were much better than anywhere else and they were so easy to work with. David came out to install my water softener and reverse osmosis system. He was friendly, clean and fast. These guys worked hard and got everything done in record time! I am really enjoying my soft water and RO and will plan to use this company for maintenance of my system going forward! read more

Recently had our home upgraded with RO under system. Process was great. Company had Demitri come out and install it all. My guy was polite, informative and worked hard. We did need the system checked after first install, our water was still reading high TDS! Demitri came back out and replaced the faulty membrane! We had to wait a bit but not to his fault. All in all, our water RO is working reading 30 TDS. No more water bottles! read more

Rain Water Conditioning of Las Vegas - Water Purification Services Near Me - Las Vegas, Nevada

Rain of Las Vegas were the original installers of my water softener. After 15 years mine finally broke, so it's well past the warranty phase. Shawn came out and was very knowledgeable and approachable when working with me. He did his best to try and fix my water softener before the resolution became getting a new one. He also explained to me how really it's the chlorine that does certain damage like to rubber gaskets. About 9 months out of the year there is only one person in residence, so I was suggested an appropriate size tank as opposed to being upsold. For me, the price of the new units made sense. Since they already had a unit in their van, I was able to get a new water softener installed at the same time as diagnosing. They even hauled out the old one. read more

Recommending Rain of Las Vegas to anyone seeking a water conditioning system. Pricing was fair, excellent service, speedy response and Matt was awesome. Highly recommend them read more

Your Tech, Demitri, just finished with my water filter replacement. You better try to hang on to this young man for a long time. He will be a "great asset" to your company. He is very honest, knowledgeable, and a very personable person. It was a pleasure to have him in my home. At the end when it was time to bill me out, I was totally surprised to see a Veteran Discount that he applied just from our casual talking and me mentioning being in Vietnam. You can count on me being a "very satisfied customer" for life. I will recommend your company to all my friends. Thanks so much ! read more

Rain Water Conditioning of Las Vegas - Bruce Bull. A very satisficed customer! - Water Purification Services Near Me - Las Vegas, Nevada

Rain of Las Vegas is an upstanding company with excellent technicians and customer service. We are 2nd time customers now that we have moved into a new home; we had the complete system including reverse osmoses installed in our other home more than 5 years ago and were completely happy with it. So much so we installed the same system in our current home. We highly recommend this company because of their products, customer service and technicians. read more

I just moved to Las Vegas and one of the things that was top of mind was getting a water softener for my new home. Based on some reddit reviews I looked into Rain Water and reached out via Yelp. I was assisted by Nikki who was super helpful and answered all my questions, and eventually sold me on a water softener AND a reverse osmosis system under the sink all for a great price. The date of the installation I had the pleasure of getting to meet Matt. He was very well mannered, and we actually bonded and nerded out over our shared love of books and media. Throughout the installation he explained what he was doing, and what to look out for in the future (where leaks can occur, how to shut off everything) and how often to add salt and replace the filters. I reached out to a few other companies and it is very easy to get price gouged by this industry, however Rain provided a great price and service. And the cherry on top of everything is that they donate to the NSPCA and help poor dogs that are in need. read more

We purchased the UD-60 this past March, and the entire experience has been fantastic. The customer service was top-notch. We're extremely pleased with our decision and highly recommend Rain of Las Vegas! read more

Saw the special for July filter change and thought to make the appointment. Typically we just have the salt dropped off. But they sent Shawn out to replace the filters. He took his time and showed us what the readings were so me and the family understood. He made sure we were happy with the service and explained how a reverse osmosis actually works. The tech knows his business and I appreciate Rain of LV and especially Shawn for coming through! read more

Joe is the best! He's dependable, trustworthy and fast. Thank you for coming out quickly to fix my leak and replace my old system. Their prices are fair and Joe even honored the same deal he quoted me 2 years ago when I was thinking about switching over to this brand. Appreciate you saving me money too! Looking forward to many years with you guys! read more

Rain Water Conditioning of Las Vegas - New water filter/conditioner! - Water Purification Services Near Me - Las Vegas, Nevada

Rain of Las Vegas continues to provide excellent service in a world where customer service is becoming a thing of the past. Demetri was my service guy, and he was friendly, punctual, and went out of his way to be respectful of the space while he changed my filter. I've been using this company for many years, referred family and friends. The woman who called to set up the appointment was super friendly also. All past service guys were great, and Demetri continues the tradition of outstanding customer service! read more

The entire process was great, from start to finish. After my initial call, I received a call back within a few hours to get a quote and set up an appointment. Matthew arrived on time, did a great job - he was professional, efficient, and friendly. I would not hesitate to recommend Rain to anyone. read more