1. Custom Water Refining

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    North Las Vegas, NV

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    Custom Water Refining

    3.9 (16 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - Custom Water Refining

    Water purification system cleaning and maintenance

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    1 year ago

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    Terry L.

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    4 years ago

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    3 years ago

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    Terry L.

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    3 years ago

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    Terry L.

    Thank you! It has been a pleasure serving you.

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    6 years ago

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    6 years ago

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    6 years ago

    The delivery guy is on point. Great communication. Honest and trustworthy guy.

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    Terry L.

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    8 years ago

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    4 years ago

    Fantastic business. Friendly and fast service. Highly recommend their portable tank exchange service!

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    11 years ago

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    9 years ago

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    13 years ago

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    Terry L.

    We have no history of you ever being a customer.

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    13 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    Ask the Community - Custom Water Refining

    Review Highlights - Custom Water Refining

    “We just moved to Vegas and found out that a water softener and a reverse osmosis water filter are two musts.”

    Mentioned in 3 reviews

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    Green Living Water Solutions - 5-Stage Water refiner (chrome) and salt reservoir (black)

    Green Living Water Solutions

    (56 reviews)

    Northwest

    We just moved into our new property and expected people to leave flyers. We also prepared for this…read moreand made sure we had a sign on the window next to our door. Very hard to miss it. We did this because having experience as a delivery driver i would make sure to look around the door to make sure I respected the homeowner. Paul C. did not do that. He FORCED the flyer under my door and damaged the seal. Of course mad, I called the number and spoke with a very "professional" Michelle. First, when handling calls in a business, all calls should be recorded from the beginning for quality assurance. I told Michelle that the person who left a flyer damaged my door and it needs to be addressed. She said that the corporate lawyers don't care about that because it could of been anybody. Good thing I have a camera. She then told me it still didn't matter because it needs to be clear. After going in yelp, I doubt this company has corporate lawyers but I digress. As she is speaking about her past experience with flyers and that it's basically not their fault for the damages, I let her speak as how conversations should go. As soon as I try to say my part or even attempt to speak, she cuts me off every chance she gets. Great customer service. After a few minutes I told her I didn't care and that I still want to pursue on getting reimbursed for damages. She then says, I will have to start recording the call for quality assurance. Which doesn't make sense because the whole call should be recorded for assurance not just when it's convenient to you. Nonetheless I told her that I would like a call from the owner because she was unwilling to fix my issue. Also, she kept saying she was just the call service agent for the weekend. Which is funny because as soon as I said I want to speak to a supervisor she magically became a supervisor. After a few more minutes of be trying to talk and her cutting me off, I told her I would prefer a call from the owner to get this resolved. Which again, after looking at this businesses yelp, the owner on here is Michelle and the person I spoke to is... Michelle. She got my info for the other owner or for herself not to sure (which I'm assuming I'm not gonna get a callback cause she's the owner lol) she asked me who the person was that left the flyer. I told her Paul C. And she said and I quote "that makes a lot of sense! Not to sound rude but he's fairly new". I don't think Michelle fact checks because in another yelp review (1 star) she says Paul is a seasoned employee. Overall, the product might be great but the customer service is trash and the inability in their employees to have observation for homeowners hard earned property is disrespectful and unprofessional. If Michelle is the owner or just the agent on the weekends, you should consider a different profession than talking to people the way you do. I look forward to her response on this review and just ignoring the issue and just responding to defend herself. (Literally every bad review on this business). Thanks.

    It was time to say good-bye to the foul smelling super hard water from the faucets in our home…read more Replacing the water corroded faucets and toilets was added incentive to find an effective water filter system that improved our water quality. Our goal was to have a system that provided truly clean and soft water. We checked out several companies in the area, their reviews on Yelp, Google, and Angie's List, and selected Green Living. The sales manager, Jason, met with us and explained how their system worked, the various models and cost options, and kept it all low pressure. We opted for their 5-Stage Water Refiner (Purifier and Softener) with a separate reverse osmosis unit under the kitchen sink. The company recommended plumber, Amor, neatly and efficiently installed the system, tested it, and cleaned everything up before he left. Jason and the company owner, Brian, were also present to monitor the installation, taught us how to maintain the system, and answered all remaining questions we had. The installation:Under 2 hours. The result: We love what comes out of our faucets now!

    Puragain Water

    Puragain Water

    (131 reviews)

    Week ago we got installed Puragain Water system, and...we cannot be more happy…read more Firstival, the gentleman Tony, who came to present us all the information was amazing. The knowledge he has,ability to answer our questions, and mostly him being focus on presenting us how the system works, what are the benefits, why we should get that system, what are differences. It was great him focusing on the product, not on comparing to other companies,etc. The truth is, if someone wants to buy,they'll buy because of the system qualities, not on the comparison to other companies. That's why, Tony is evidently professional, knows, and enjoys his job. The technician Brandon, who was installing the system was great. Fast, knew exactly what he is doing, very polite, and professional. We are extremely happy with choosing Puragain Water system, starting from the sale,through installing, to the results. The system does it job amazingly. The water taste great. I'm going to recommend that company for sure! Thank you guys again!

    Very Disappointing Service Experience I had a confirmed…read moreappointment this morning, 9/14/26, from 9:00-10:00 AM, to have my one-year filters replaced. I've waited until 11:00 AM, but no one contacted me or provided any update regarding my appointment. I eventually called the service department and spoke with Christine, who handles the scheduling. She told me she would have someone contact me ASAP with an update. Unfortunately, I never received a call. About an hour later, I called back again because I was frustrated and wanted to get the situation resolved. I was then told that a technician was supposed to contact me and let me know that one of the filters had not arrived. My biggest issue isn't necessarily that the filter wasn't available things happen. The problem is the lack of communication. If I had been notified ahead of time that a filter was missing, I could have avoided wasting several hours of my morning waiting for an appointment that wasn't going to be completed. I understand that unexpected issues can happen, but customers' time is valuable too. A simple phone call or notification would have made a huge difference and avoided this entire situation. Very disappointed with how this appointment and communication were handled.

    H2O to GO - Logo

    H2O to GO

    (565 reviews)

    5-Star Review - H2O To Go!…read more From beginning to end, my experience with H2O To Go was absolutely amazing! I couldn't be happier with my decision and the outstanding customer service I received. Before making my decision, I received several quotes from different water treatment companies, and H2O To Go was hands down the best! Not only did they offer the best value and better equipment but their customer service truly set them apart from the competition. A very special thank you to Carla, our salesperson, who made the entire process seamless and enjoyable. She was professional, knowledgeable, patient, and genuinely cared about making sure we were happy with our purchase. She took the time to answer all our questions and made us feel confident every step of the way. And let me tell you... I just took my first shower, and WOW!!! My hair feels so nice! I can already feel the difference, and I am absolutely loving it! It's refreshing to work with a company that truly values its customers, offers competitive pricing, and delivers such a positive experience. I'm one very happy and satisfied customer! If you're shopping around for a water treatment system, do yourself a favor and give H2O To Go a call. And definitely ask for Carla! Thank you, Carla and H2O To Go, for an exceptional experience from beginning to end!

    I was recommended by h20 to go by another friend who also hired them previously in the past and WOW…read morethey are fast Chris came out to my house and was thorough on the water softeners to see which was the better fit for me. I am from California so the water difference in Cali VS Vegas is insanely differently quality But Chris came, told me that he can get a guy out for me the next morning and YUP he delivered!! I don't remember the persons name who did the actual installation but he made sure I knew how the process worked and made sure I knew what he was doing. Had all my questions answered by both of them and now we have their water softener system AND RO system for drinking water 10/10 will recommend this company to friends and those who need water softeners!

    Custom Water Refining - waterpurification - Updated October 2026

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