Called a few times to schedule a consult. Eventually had the consult. Ghosted me after that

I had a new washer dryer installed a couple days ago. Install folks stated I needed new valves as they were corroded. Sent over pictures, and indeed it was checking out worthy. Guys came today. Super honest, told me not corroded just older. No replacement of valves needed. These heroes put the new lines in from the washer, checked the dryer, and charged me fairly given the tie spent. I'd recommend them for work and second opinions! read more

Your search for a great plumbing company ends here. I had spent months trying to find a soft water company. We met with a handful of companies and right off the bat - they were nixed (1) unwilling to give me model information of what they were selling me (2) only willing to work with me if my husband was around - the house is mine and mine alone so wtf does that matter? (3) disappeared off the face of the earth John was awesome! Gave us a bid on the spot. His solution made the most sense as he was willing to hide the lines whereas others wanted to take the fast route by running pipes along the side of the house. His pricing is very reasonable - he didn't try to upsell us a bunch of things we didn't need. He was also mindful to be clean. He took the time to explain everything. Also - the system he suggested took a very small footprint in our garage. We had talked to so many other vendors that expected us to clear up 3x more space. Pleasant surprise. Seriously the nicest person ever. His team member was also very pleasant. Everyone wore booties inside the house. I could not ask for a better vendor to help us with crossing this big todo off my list. read more

Apparently, John sold the company and that is too bad. He put in a new water heater and RO system for us a couple years ago and was always responsive. I called last week and explained that I needed a new water softener and whole home water filtration system and they said they would have someone call us back. A week later and we never heard back. I called another company (H2O To Go) and they had the someone out the next day for a quote. Two business days later the job was done. We replaced the RO system as well since we doubt Colburn will be reliable. read more

When they first installed the water softener, whole house system, and reverse osmosis, it was expensive but I felt I was getting good service, value, and products. The following year or two, a tech came out to service the system but really, all he did was change the filters under the sink. When I asked him to look at the whole house filtration system in the garage to make sure it was working OK, he said, 'we don't really do that.' I guess I don't understand, then what is the point of a supposed annual service? Several months ago, someone came out to again change out the filters because it had been two years, (they're supposed to be changed every year), and I was told they no longer make this product and he couldn't find the replacement filters anywhere. We searched online and worked with a company that was able to send the filters from Canada for under $300. it did take a little bit of going back-and-forth because we initially ordered the wrong filters, but this company picked up on it, corrected us, and within a few weeks, we had the shipment. So my boyfriend went ahead and changed them. I don't think Colburn tried very hard to figure out how to get these filters. It just seemed a lot easier to say the system is no longer made and to try to sell me another one that was going to be several hundred dollars. That was disappointing. read more

My water softener started leaking in the middle of a night flooding garage and a room behind connecting wall. The company representative, Alex responded the very next day. I was suggested to replace that one leaking piece or replace the whole unit. The leaking piece has been ordered and replaced shortly by a plumber Daniel in an urgent manner. He made sure there are no leaks and left the premise cleaner than he found it. Highly recommend! read more

I this company a few years ago and was happy with their repairs. I tried to contact today and no one answered my text or the phone number I had for them. Their website was not available as well. I know last year when I called, they were struggling with Covid issues. Perhaps they ended up closing the business. read more

This company is the best. I have used them 2 times over the past two years. Reasonable prices and much much lower than the Big name companies you hear on radio. My dad owns a plumbing company back on the east coast so I'm a pretty good judge of plumbers. Would highly recommend this company!! read more

I had Colburn Enterprises come out to replace my dated water softener. I had their 785uf brand installed on November 2015, so unfortunately I am out of their 1 year warranty. January 30th, my water softener isn't spraying/leaking water everywhere and I didn't notice because it happened when the water softener was set to recycle at 3am every morning. I called Colburn Enterprises to quote a repair a day they said $90 to come out and look at it (just for labor, not materials). The issue was a cracked tube, so pretty much a minor fix... I ended up hiring a licensed and bonded handyman that charged me $50 for labor and parts... and he notified me that whoever (Colburn Enterprises) installed the tube did so incorrectly.... they just JAMMED the tube on which started a minor crack... which over time gets bigger and bigger. The correct procedure is to HEAT up the tube then install the tube after it expands.... This ended up costing me not only $50, but also water damage to my garage floor. See the pictures for yourself! read more

See all

John is our go to person whenever we have plumbing needs. He is courteous, arrives on time, is highly knowledgeable, and takes the time to address all your concerns. Thank you, John for getting our kitchen sink up and running again! read more

Great Service and Reasonable Price. We just bought a brand new house in Henderson, so we need to have a water filter to be installed. I found Colburn Enterprises on Yelp and willing to give it a try. It turned out perfectly. I called them in the morning and John came over in the afternoon quickly installed our water filter. He's a very kind and easy going man. My husband and I like their service and will definitely recommend them. read more

Needed to have a reverse osmosis system installed and was quoted a very reasonable price that included drilling a hole into our metal sink. I like that they also didn't try to sell me on a different RO system. John was on time and they give a 2 hour window versus some companies give a 4 hour window. He took the time to explain how to get the system started and maintenance required. The communication with the office to schedule the appointment was effortless. Will definitely be saving their number for future plumbing/water issues. FYI for those needed a hole drilled in granite, they also have a person that can do that for you as well. read more

I should have written this review months ago....... I have used Colburn Enterprises for four different jobs, and whenever I need a plumber.... this will be my first call! I found them on Yelp of course..... First service call was for my water softener, it was leaking in my garage and even though it was late on a Friday... they came right out to stop the leak! I then had John replace my home water filtration system that hadn't worked properly in a while, but I had been procrastinating getting fixed. I also had John install a new sink and faucet in my kitchen....... loved it so much that I had him install a new faucet at my daughter's house too. Prices are extremely reasonable, service is impeccable!!!!! I highly recommend!!!!!! read more

Colburn Enterprises - New sink and faucet install..... LOVE it!!!! - Plumbing Near Me

Ok ... so my review may be a bit different. I didn't ACTUALLY have them fix/do anything. I set up an appointment to come out and give me an estimate on a new water heater and a whole home filtration system. The first thing he asked was "What was my problem? What was I trying to fix?" As we talked about what I perceived were problems, he explained what my options were and actually recommended me doing nothing at this time. In the end, he left without doing any work for me. He also explained how I can fix my existing RO system on my kitchen sink and that right now my water heater doesn't really need to be replaced. He sought to figure out what I needed ... not what I thought I wanted ... and today, that was friendly conversation and some education. I, like most people I would imagine, strive to find businesses who are honest, upfront, and provide a quality service. What I often find are businesses who are trying to scrounge every nickel they can get for shoddy work, or work that doesn't even need to be done. I get excited when I find businesses that I can trust. And while i didn't have any work done this time ... I now have a plumber! read more

Here's the deal...before you schedule, ask questions. Don't be that person to write a review, complain and give 1-2 stars because you don't know how to ask questions before scheduling. They are going to charge $90 to come out. Yeah, free estimates, but you're still paying $90 for them come out as a "service call fee". Mark (the guy who serviced my order) was super nice. He looking at my kitchen sink water leak, tightened the faucet and TARAAAAAAAA! Fixed! 30 seconds. Ugh. ‍ Was that expensive? Uh, yes. Were they quick to respond to my service call? Yes. Do I feel stupid? Yes. Would I use them again? probably. Depends how desperate I am. Bottom line is; gas is expensive and so is everyone's time. Even if it's a simple fix, YOU WILL get charged for the time and drive. Thank you for your prompt response to my leaking needs! ;) read more

John Huddleston came by this morning (08/26/2020) as scheduled to rebuild my 5600 me 844 fleck water softener which Colburn Enterprises had originally installed in 2006. After also inquiring about possibly purchasing a new unit, the rebuild turned out to be the way to go at a cost of $600.00 versus $1200.00, especially since this mechanical water softener was still going strong after 14 years of problem-free use (no repairs ever). This service not only included replacing the resin bed, but also replacement of all pertinent water softener parts subject to wear and tear over the years. John is a very knowledgeable and efficient professional who clearly knows what he is doing and gets the job done quickly and correctly. I also had two Moen cartridges (one faucet and one shower at $32.00 each plus sales tax) replaced at the same time. The overall excellent service provided in a very friendly and informative manner reminded me of why I had originally chosen this company to install this water softener many years ago. I will be using their services again in the future should any unanticipated plumbing problems arise. Perhaps you should consider giving this company, which has been in business for 30 years, a try too? UPDATE John made a return trip on 09/02/2020 to repair my kitchen faucet for which he didn't have the correct Moen cartridge on 08/26/2020. There was no service call charge for this, just the $32.00 cartridge replacement fee plus sales tax. Now that's great service! read more

I contacted Colburn Enterprises to re-install all our sink faucets which were removed when we replaced all our bathroom counter tops and replace a leaking hose bib. I called Colburn and Amber, one of the owners, actually answered the phone and took my call despite being very busy with numerous service calls. I explained our situation with Amber and she was able to get us an appointment for later in the day. Mark showed up on time and got right to work. Our counter top installation was not complete in time for Mark to complete his work so we were able to schedule the remaining plumbing work for the next day. The following day, John the other owner, showed up to complete the job. John was very knowledgeable and professional. John had the job (installation of 6 faucets) done in a couple of hours. His price was very competitive and reasonable. The quality of the work was excellent and very clean. One of the things that impressed me about Colburn Enterprises was they treated my service call as if it was the most important one they had. We have had service performed on our properties over the years and found Colburn Enterprises to be the best. Being a General Contractor whom has worked with many plumbers over the years , that says a lot. There was no doubt we will call Colburn Enterprises for all our plumbing needs in the future. We highly recommend Colburn Enterprises for all your plumbing needs. Thank you Amber and John. read more

We have been using Colburn for 20 years. I can't say enough good things about them. We've used them for gas, inside water issues, outside water issues and all of out soft water/RO needs. Our whole family uses them and have also been using them for decades. Honestly, we couldn't ask for better partners in the home-owning life, making sure everything runs efficiently. read more

I was referred by a friend, and was not disappointed.Very friendly and knowledgeable. I was able to get an appointment right away, and it was a very fair price. I will use them again. read more

I noticed our laminate floor was soaking wet and the source was from the kitchen but couldn't figure out exactly what broke. I shut off the water valve and called a few plumber companies. Colburn was the only one who made time to come out (most likely after hours) and helped me with the leak. John was very helpful, told me exactly what happened while taught me a few things about plumbing. He came back the next day and fix the garbage disposal and didn't charge me for it. I have dealt with many companies here in Vegas where if they sense you know nothing about the issue and you desperately need it fix, they will take advantage and charge you as if it's a prison bail (like a mechanic). Not this company. John was sincere and honest and very very fair. I have their number for our future plumbing needs. I would definitely recommend this company to everyone. read more

Our toilet was leaking and we needed it fixed asap, we called Colburn because we have been using them for years and have had only great results. Alex showed up on time, immediately identified and fixed the problem and we avoided what could have been a big expensive mess. Highly recommend using them. read more

We had Colburn come out as we were in the middle of a remodel. We had so much to do and the contractor's plumber was so slow and connected our shower hot and cold backwards. Colburn to the rescue! We let the contractor go and took over the project. We had Colburn take care of the remaining plumbing issues and check all the work from the previous plumber. We'll never use another plumbing company as long as Colburn is in business. Independent contractors should use them as their go to source! John and his team are highly recommended! read more

Second time I have used there plumbing services and they never disappoint! Very professional always make sure I am happy with there work! Will continue to use them if I am ever in need again! Thank you John and Amber read more

After messaging a bunch of contractors looking for a Water Softener system and a Water Heater install, only Colburn got back to me promptly and with a solid quote- everyone else either gave me the run around or couldn't do one or the other. Once on site, I was incredibly impressed with not only the quality of Colburn's work, but also the extra mile he went by cleaning his work area back to spotless and installing a spigot off the water softener so I could wash my cars with soft water even though I hadn't asked for it. An extremely nice touch. The install job was also super clean- the sweats were perfect, no scorch marks anywhere, it looked better than almost any plumbing job i've ever seen- and i've been in the construction industry my entire life. A+, highly recommended. Colburn is my new plumber. read more

They are always so great! Fixed our water softener system perfectly. Always responsive and affordable

John came to do a review of the plumbing in my new house and to look at the issues from the home inspection report. John did an excellent job repairing the plumbing problems and he found and fixed issues we were unaware of and that had not been found during the home inspection. John told me that if I went and purchased the parts for certain things that needed to be fixed (he gave me a list of what to buy) that it would save me money. I bought the items and he came back the following day to install them. He really went the extra mile for me, which in Vegas is a rare thing when dealing with businesses. I will be using Colburn Enterprises for any plumbing issues I have in the future, as well as recommending him to friends and family. We need a new water heater, a water softener, new toilets, and have a few other minor issues to address. Colburn Enterprises will get that business. read more

Always quick on repairs. Diagnosed simple problem for drain hose back up and fixed promptly and provided advice on keeping clean in future. Alex was new to us working with Much Better Plumbing and Colburn, very polite and helpful. read more

This is not the same company that ive been using for 15 years. i called to make an appointment, left message numerous times, finally got a text, there on vacation, then they texted there recording not working, then text going through new ownership finally got appt through a text and nobody showed up. waited 2 hrs. no call no show,,i sent a text if somebody can call me and nobody got back to me. So John is not with company anymore because he would not let this happen. i always had great repore with this company but its clearly not same company. you are rolling the dice if and who shows up.only reason i give 1 star because cant give a zero star,,,Keith B read more

I would use again and recommend all to use Colburn Enterprises. When another plumber screwed up again, I called Colburn and they came over immediately. John was nice, efficient, did the job and several other little jobs in little time and didn't charge outrageous prices. Was told it's a family business so they care about the job and how to treat people. Awesome guys! read more

We have used Colburn Ent. on several occasions. When asked, we recommend them wholeheartedly. Their prices are reasonable, they are honest and straightforward and great people work with. The owner John is a great guy! read more

Having issues with water pressure in reverse osmosis system. John figured out that it was my old out dated water softener causing the problems! Always on time, proving clear scheduling and great customer service. read more

I Called Colburn Enterprises again to take a look at my guest bathroom. My water bill was higher this month from what I am assuming is from a leak in the guest shower. The staff at Colburn are very helpful. When the plumber arrived he took the time to say hello to my dog and make a new friend. I asked for the cartridge to be replaced and the drain cleaned out. The plumber replaced the cartridge in my shower solving my dripping problem and then took a look at the drain. While the plumber was there he did not experience any problems with the drain. He tried to get the tub to back up, but it drained just fine. He told us that whatever we did with the plunger solved the problem. I am very satisfied with this service and will continue to use Colburn for all my plumbing needs Thank you. read more

Excellent service and knowledgeable plumbers! Fairly priced. I have used them twice in 2019 and they don't disappoint.

Excellent Service and a wonderful attitude from our technician during our service appointment Jeremy was very professional and helpful during our appointment. We asked for help in better understanding our equipment. He was kind enough to briefly and patiently educate us about equipment which he was servicing. Thankfully, Jeremy also went above and beyond in letting let us know that our garbage disposal had recently started leaking (Which more thank likely saved a lot of money in water damage). Great experience with this technician and company overall!! Thank you Jeremy for a job well done!! read more

I've had them come out twice for different issues. Im extremely happy with their honest, high quality service. Highly recommend.

Again Colburn Enterprises came to our rescue with water leaking out of the area in front of the dishwasher/kitchen sink. Great company owned by great people!! read more

Beyond excellent. The company is so organized and their confirmation system is fantastic. They were a reference from Done Right Plumbing bc DRP doesn't do RO Systems. VERY courteous office staff. Technician was on time, very professional and really knows his profession. John is an EXPERT diagnostician and VERY knowledgeable. If he can't fix it no one can. Impressive. I also had a leak in my 10yo pot-filler over the stove. He took it apart and I needed all new O-rings. I called the manufacturing company and they no longer make parts for that model. So, as soon as I buy another pot-filler I will be calling them for John to install. Highly recommend. read more

We've used Colburn a number of times and were happy with the service. This time I left two messages about installing a new water softener and I never received a call back. Very poor customer service. Time to look for another plumber. read more

Contacted Amber to request a quote. Was given a quote for $270 to install a Aquasana Water Purification System and a Fleck 7000 Water Softener. Seemed like a real good deal. Installer came by and first thing he did was call Amber to ask if she knew he was installing more than the water softener. She said yes and it was okay. Installer said that he needed some extra parts and left. 2 hours later, installer comes back and the parts are the wrong size. He states he will come the next day. Next day he returns and installs everything. Charges be close to $450 which includes the original $270. Apparently a few pipes cost almost $200. Next day I notice the pipes leaking. These are PVC pipes, ones that manufactured recommended not be used. I call Amber and tell her what happened. She sets up an appointment for him to come by same day. Meanwhile, I have to run for a quick errand for about 30 minutes. I figure the installer will be 30 minutes late or so because of traffic. However, he shows up on time and I'm not there. Amber calls me and is rude, telling me that I need to be there or call them first. I tell Amber that they are the ones that did the install incorrectly and should have been done right the first time. Amber pops a bigger attitude. I manage to return home in 15 minutes and installer is not there. He does not show up for another 30 minutes. When he comes by he replaces the PVC pipes with metal ones and everything is running fine. 3 Stars due to: 1) The high price charged 2) Attitude of Amber 3) Leaking after the install 4) Use of PVC for something that wasn't supposed to be PVC Would I recommend, NO! Other, better businesses out there. Oh and the install doesn't even look good. I have to rest my filter on a bunch of bricks because it couldn't be mounted to the wall. read more

Call me a skeptic, but sometimes when I see a ton of 5-star reviews I wonder if they're real. OK, you may not but I do. Well I am here to tell you that you can put that concern to rest with Colburn. You simply cannot find a more honest, competent, professional and reasonably priced plumbing company. I purchased a water softener system from Colburn after speaking to Amber. She responded within minutes to my Yelp message, took the time to explain everything on the phone and got me booked for the install. Amber is about as professional and easy to deal with as you're going to find. Amazing customer service. I've also had numerous other plumbing issues handled by John and the guy is just as good as it gets. While at my house checking on something for me and giving me a price on some work, he noticed that my water softener might not be functioning perfectly and brought several parts back out to the house to diagnose the problem, fixed it and charged me nothing. Had he not taken the initiative to check the system and tell me something seemed off I wouldn't have even known. Talk about honest and standing behind your work! If you have any plumbing issues at all, call them. You can't do any better. read more