Today is Hazel's 9th Birthday and every year, we buy her little loafs and/or round liver cakes to…read morecelebrate! This year we opted for liver loaf, #9 cookie and sang so she could eat up her yummy loaf! She loved it! We buy all of Hazel's treats from PC's, we love their in-house made cookies, polka dot cod skins, Andersen's lamb (bison) lung and order in her NULO dog food (special edition, large breed) and we love visiting!! Hazel loves, in particular, all of the cookies she gets, every time, we come in to visit. I even purchase those same treats for my daughter's golden, named Coopey and mail them to Pasadena, just for his consumption, lol! On certain years, we have cookies made in Hazel's likeness, get about 40-50 cookies and smelling them in delivery box is tempting and actually, some of my husband's co-workers ate cookies!! We are repeat customers, we'll always return here to buy treats for our girl!!

This is a jewel in Boulder! You receive knowledgeable ,friendly service & a selection of the best…read moreproducts for your furry friends in town.

GREAT EXPERIENCE! I used the self wash station for my dog and some treats. He smells AMAZING days…read morelater. The staff was super helpful and super affordable especially considering being located in Boulder. We will be back!

Always helpful, good range of healthy choices for my dog and cat. Lots of treats, raw foods, canned…read moreand kibble.

I love Farfel's Farm and how they take such good care of the dogs and matching them uniquely with…read morethe right owner. Much love and respect!!

Adoption prices are exceptional high (not by itself a deal breaker) but this does include full…read morevetting such as a dental if needed. They require $350 of training classes up front in addition to these fees and vet expenses. The dental info is not forth coming and could become a large liability since they reserve the right to remove the dog at their discretion for the life of the pet. They, also, will guarantee heart worm status. In addition, they do not hold a non-profit status. That says a great deal right there. One more insight, at the end of one of their handout about nutrition, they accuse vets for taking money for food recommendations. This is far from the truth, vets receive a discount from most pet food companies for personal pets, only.

The staff is always so help and makes a per ounce adjustment if they're out of the big bags! so…read moremany exciting products.

Location is easy to find and there's lots of parking nearby (which is super convenient if you…read morepurchase your pets food in bulk). Often there are furry ambassadors waiting to greet you at the door. I've seen a cat on several occasions as well. So fun! There are a wide array of toys, treats, better for your pet foods and supplements to tackle loads of pet health goals. There's even cbd for older pets for those recovering from injury or working through anxiety. Only Natural Pet is a 20 year old Boulder based and founded company. They are B Corp certified too! The staff are both caring and knowledgeable both in store and online (yep, you can order straight to your home!). This team also gets up early to support both winter and summer Boulder Bike to Work Day. Serving yummy human treats and samples/giveaways for your pets. An added bonus is that you can earn up to 5% back on all your purchases - woo hoo! Highly recommend checking this spot out for all your pets needs!

Ive taken my dogs here on and off for years. Service in the grooming salon is hit or miss. If you…read morepay for services make sure they actually do what you pay for. Sometimes they're great- often not. I wish there were more affordable options in the area?

I've taken my dog here for Day Care the last week or so, and the staff have been very nice! We…read moretried solo camp since she's older but I think she prefers the group. Obviously time will really tell, and accidents could happen but I'm being hopeful here! Rover could be tough with finding reliable sitters. The store is well stocked and conveniently located. One star off since I wish more of the associates would greet you a bit louder when you came in. Otherwise a great local place!

I had personally heard about Scales N' Tails stores for years, I had never visited any of their…read morelocations until I dropped by the Boulder store to buy some supplies for my leopard gecko. As a passionate beginner in the reptile hobby, I can say that this is definitley one if not my favorite stores. Scales N' Tails Boulder carries live animals, that can be purchased/adopted, and many of the basic supplies needed for any beginner or intermediate reptile-keeper. They have a large selection of these care items from different brands and the items that they usually have in stock include everything from big terrariums to food/water bowls to lights/lighting bulbs to calcium/vitamin supplements. One of the most important aspects of any staffed shop is quality of the customer service and the staff at Scales 'N Tails - Boulder excel in this field. Every clerk/staff member I have encountered while at this store has been very friendly & extremely knowledge/helpful and they were willing & able to help me with most, if not every single question that I had for them. I had been wanting to get a pet tarantula for some time, and while I had done some research, I still had many uncertainties about them and I had many questions that I had been wanting to ask. The employee at the store was extremely friendly & helpful and assisted me by telling me which exact items, I did and didn't need for my tarantula and recommended a good substrate for my tarantula enclosure. They also took the time to show & explain the different species/type of tarantula, that they had in stock: I ended up purchasing a Mexican redknee tarantula (Brachypelma emilia), which is still a juvenile and is a very cute; little guy. In terms of the store's return/refund policy, the store is quite open to accepting customer-returned items, although it's important to note that returned items are only good for in-store credit and not cash. There are a few slight potential cons to this location in my opinion. While none of these detract from my personal opinion, I thought that I should briefly mention them anyway for anyone who might be curious. In terms of the store's location, it's in northern Boulder towards the edge of town, meaning that it isn't super close to the university; the hill; or the mall: the main centers of attractions in Boulder, and thus it will likley be a bit out of the way for most people looking to pick up reptile supplies while in Boulder. They are a speciality store, which can be both a pro and a con: while they have a few speciality decoration & habitat items that you wouldn't find at most big chain pet stores, as a smaller store they lack the stock of some other items (such as digital probe thermometers: they only carry rheostats, at least on the shelf): this means that if you are setting up a reptile enclosure for the very first time and need to getting all the necessary supplies, you may need to get some items elsewhere. Individual live animals are a quite bit more expensive in price at this store than they would be a big-chain store like Petsmart or from an online shipper, but that's to be perfectly expected since smaller live reptile buisness take much better care of their animals and source from better; trustier breeders than big chain stores. Overall this is a great store, which I would recommend to anyone looking to get into the hobby and in my opinion it deserves a solid five-out-of-five. If I am planning to ever get another pet reptile; amphibian; or arthropod, I will definitely be purchasing it from either this particular store or one of the the other many Scales N' Tails franchise locations.

This is a great place clean , service is great.. I was not disappointed.. easy access, handicap…read moreaccessible..

Lifelong dog owner and absolutely Aussie Obsessed woman who has moved every year of my adult life…read more(so far). Safe to say I've brought my dogs into many groomers over the years. This woof gang is my favorite and I've continued to bring my dogs here time and time again. Recently discovered Brooke. She is the best!

Hi! My name is Cedar and my human brought me to Woofgang's for my first grooming experience. I am…read morean Aussie puppy so I can be a bit of a handful, but Flavia and her team of groomers were patient, kind, and made me feel so good! There are all kinds of treats and accessories that my humans can buy for me there, too! My human will definitely be bringing me back for grooming and for delicious treats. Four out of four paws!

Love this place, so happy it's in our neighborhood. It has…read moreeverything you need for your pup with careful consideration to their health and our environment. Love the self dog wash also. I believe I saw a full line for cats also. Competitive pricing, so patronize this business instead of the big box.

Super cute little shop., lots of good healthy options, friendly and helpful staff- and a self serve…read moredog wash you can book- if your pup will put up with that kinda thing!:)

Great company great people! Purchased 4 beautiful Amazon Puffers arrived healthy and perfect…read more Packed perfect and given excellent acclimating instructions. Very caring, helpful and professional owners, hope to do business again.-Alex Giovanelli, Long Island, NY

I placed an online order because they had freshwater eels for sale I have had aquariums for 60…read moreyears The eel was $19 To make the $60 dollars of packing and shipping worthwhile I placed a $300 order including some live bearers As is standard I ordered 3 to ensure 1 male and 2 females On the check out page there was a place for shipping notes routing insurance was added to the invoice with no option to remove it and no link to be able to read the insurance info so my assumption was this was added so that the shipper could replace dead fish They called me before shipping because one of the fish I ordered had Ich So we spent an hour on the phone deciding on a substitution The packaging seemed good when I first opened it as I unpacked the fish I noticed the eel had been packed in a bag that was the same length as the eel and it was dead Eels are fickle Any stress and they die to pack an eel for shipment with no wiggle room was bad and he died Other bags had leaked and barely had enough water to cover the fish I had to open the leaking bags and combine fish from two bags into one so there would be more water for acclimation Then I noticed that they had sent all females for all the live bearing fish Something that a professional should know not to do And it was apparent that the pictures online had been color enhanced because the actual fish received did not have the intense coloring displayed in their pics Had they been honest about what the fish actually look like my order would have been completely different if I had known they were going to unload all females I would not have ordered them because they look like ditch minnows I spoke to a manager and told him about all things listed but mainly because the one fish that prompted a $300 order was dead due to either sick stock or improper packaging and the shop bears the responsibility The manager said I should have specified the sexes of the fish but there was no place on the fish page to choose the sexes even though there was a drop down menu to select size and to choose quantity the only place I saw where notes could be typed was in shipping instructions Besides these are supposed to be professionals When I pressed the manager on this he admitted that when people buy in the store they are asked what sex they want the fish to be I was on the phone for an hour with the guy to make a substitution for a sick fish and that was plenty of time to ask that simple question They also informed me that I would have to pay shipping and packaging again for them to replace the eel with no guarantee it will arrive alive. when I asked about the insurance they had forced me to buy they told me that I would have to contact the insurance carrier and file a claim and even then they probably wouldn't cover the shipping I told them that they should be the one to do all that is necessary to replace the dead eel that died in transit because that is what customer service is Shipping is the responsibility of the shipper I honestly thought the forced insurance on the checkout was so the shipper could cover these kinds of issues Especially since there was no link to review the terms and conditions of the policy And there was no place to unselect the insurance The manager could not explain to me why there was a forced insurance purchase if it didn't cover dead fish their online ordering is a scam They deceive with color enhanced pics, unload excess female fish by not having a place to select the sex, they force you to buy insurance that has no benefit to you if the fish arrive dead, and they deflect blame When I sent an email detailing all this, the owner replied and said that their policy stands I have scoured the website and I cannot find any information that tells the online ordering customers that they will not honor replacing dead fish even if they perform poor packaging or send dead or dying stock They kept telling me they were a small store and couldn't afford to absorb replacement costs for dead fish. Then don't sell online!!!! Or actually purchase insurance to cover replacements including shipping Out of curiosity I went to the post office and the UPS store near my house and asked them the overnight shipping cost for the box they sent with water in all the bags and it was half what they charged for shipping costs Keep in mind they charged $15 for all the packaging material DON'T ORDER FROM THIS STORE Shop at your local store this company is a scam by using bait and switch tactics with pics, offloading undesirable female live bearers, poorly packaging the fish, forcing the purchase of useless insurance, and deflecting blame back onto the customer I asked how this would be if I paid the $60 shipping and packaging for the eel to be replaced and it also arrived dead they had no answer They may be nice in person but they have no problem cheating online customers

While perusing the 29th street mall I noticed there was a new store, a pet store at that. The sign…read moreoutside noted a "free pet food welcome kit" so I saw no reason to go in and peruse. The space was shiny and new and there were a couple of dogs enjoying the wares with their owners. I was pleased to see items for both dogs and cats (though the store does have more dog items/food). Though the store did not include my cat's favorite local pet food (I & Love You) they did have dry, wet, and raw choices. The staff was really nice and we talked a bit about what it would mean to go with raw food and I was happy that they provided Dude (my female cat) a sample to try out. Since dental hygiene is a new concern I was pleased to see several items to choose from (peppermint spray, salmon or peppermint gel, powder, finger brushes and more traditional toothbrushes). Although a bit costly ($24.97) I opted to go for the PetzLife salmon flavored gel. It doesn't require brushing so that sounds great to me. With a money back guarantee I definitely see it as a win win for Dude & I as I do not want to go the traditional vet cleaning route with anesthesia (to note there are local practitioners that use acupuncture in place of anesthesia.) I was sure to sign up for the customer appreciation program (love those) and join their email newsletter list. I was also sent home with a couple of $2 off $10 purchase so my friends with pets can give this store a go. The staff is well versed in Western and holistic pet health. I highly recommend chatting them up if you are interested in changing your pet's food. Chances are they'll send you home with a few samples for him/her to try :)

Great selection, fair prices, super friendly staff that will point you in the right direction,…read moreoffer suggestions, answer all questions with a smile and even offer free samples!