Fast and friendly service due to the times of covid. The…read moregentlemen who answered the phone when I called to inquire about my online order was quick and friendly. I was able to pick up my order curbside which I appreciated during these times. I've been in the store a few times before and it's always nice and clean. FYI if the phone number says out of service try a few times. I had to call 3 times before the line went through.

Decent selection of shoes but be very careful if you ever need to do a shoe return. The employee…read moredid not want to process the return because there was a very small light half inch barely visible mark on the bottom of shoe. It's very uncomfortable to do a simple return & they make customers feel as though they are doing something completely wrong. My advice if you ever buy shoes take photos after purchasing just in case you need to return them.

THE BEST customer service the two ladies that helped us out were awesome their names were julie and…read moreashley ! they helped us find what we were looking for very attentive and nice amazing attitudes they were great highly recommend going prices are great too! sweetest girls ever!!

Two pairs in the size 13 please!…read more Awesome store full of knowledgeable staff and always willing to help.They carry an awesome selection, whether you are looking for some Ken Griffey's, Jordan's, SB's or the Fila Grant Hill's (remember those?) this is your spot. Peep it and say hello to the crew for me. 5 stars for sure!

Good selection. Nicely organized. Lines have been fast moving the 3x I've been there. Service is…read moredecent and I've not had issues and been there 3x.

Great day shopping! Got a few gift cards and bought myself some shoes / blouses! Ready for the new…read moreyear. Not too expensive and great customer service ! Line moved fast on a busy day!

Someone told me that WSS had a decent selection of toddler shoes and they were 100% right…read more I was able to locate shoes that I haven't seen in other stores. Vans, converse, Nike, Adidas, Jordan's, slip on shoes, sandals, boots and light up fun shoes. They also have a lot of sizes available. Very happy with the customer service here as well. The gentleman saw I was with my toddler alone so he was helpful in grabbing all the shoes I wanted him to try on. This location didn't have my toddlers shoe size but they did offer an alternative. The gentlemen suggested I purchase the shoes and just pick up at another location down the street. The store has a private parking lot across from a busier section in Oxnard. This location is clean and friendly. I will be returning!

Worst customer service. Walked in with a box of shoes to exchange, which the security and workers…read moreclearly saw as I walked in, and they didn't have the size I needed so they recommended me to go to the other WSS in river park (customer service was great there btw) and as I was leaving, the lady at the front began to yell at me and even cussed at me as if I was stealing the shoes THAT I WALKED IN WITH and the security proceeded to check my shoes and receipt like I was some sort of criminal. All in front of other customers and my little brother. Never again.

Thank you Noe for your patience and assistance !…read more Received a discount a while back, this was a draft review but I remember them being super nice They also have military discount:)

I was drawn to a pair of shoes on display and then found their well organized clearance section in…read moreback. Even better, I found a pair of shoes with the right size in stock. Lots of Skechers in stock, my favorite, so I didn't have to run to Santa Barbara, Camarillo, or Valencia. Location is good by Sprouts and Kohls, with plenty of parking.

I've been a Road Runner Sports VIP member for nearly eight years and have always had excellent…read moreexperiences at the Newbury Park location. I was excited when the Oxnard store opened since it's much closer to home, but unfortunately, I've now had three disappointing visits. On July 20 around 3:55 p.m., I waited about 7-9 minutes to be helped. While I was waiting, a family came in after me. Once the employee "ELLEY" finished at the register, she helped the family first without checking who had been waiting longer. When I was finally assisted, no one came back to see how the shoes fit or if I needed anything else. I came in ready to spend nearly $400, but the lack of customer service made me decide not to make a purchase. I'll continue driving to the Newbury Park location, where I've always received excellent service. I hope the Oxnard team receives additional customer service training, especially when it comes to acknowledging waiting customers and following up after bringing out shoes.

My wife and I went in to check out some running shoes and the fit expert I had was kind and…read morewelcoming but the other guy that my wife had was super condescending and rude. He asked "are you actually interested in buying shoes or are you just doing this for fun". What in the actual sales pitch is that? That was almost enough for us to walk right out of the store. (FYI we were very interested in buying multiple pairs but not after that comment we only bought one from my sales person). He started talking about the shoe inserts and my wife told him she already had custom ones from her podiatrist. That's when he acted EXTRA annoyed. My fit expert swore I needed to buy a size 9.5 even though I've always had a 10. Then my wife's insisted she also needed a 9.5 and she's always had an 8.5 or 9. They were both disagreeing on how much toe space we needed. One telling my wife she needed more and mine telling me I needed less. So against my better judgment I listened to my fit expert and got the 9.5 After I got home and started wearing the around and with a tiny bit of feet swelling and warmth my toes were jamming at the end of the shoe. I returned my pair and bought them at REI. This was the worst shopping experience I have ever had. Please please please stop letting your fit "experts" greet people with "are you actually going to buy shoes or what"

What an amazing place to buy shoes! I came here with my husband and everything was very organized…read more We were there for about 30 minutes looking and found what we wanted! For three pairs of Ugg boots the total out the door was $150! You pay that price for one pair normally! The employees were nice and answered the questions I had. There was no wait to pay but we did come right when they opened at 10am. They have a few spots outside and it wasn't that just today probably due to the rain but it is such a good deal!

I stopped here to check out their selection. I knew that they were a factory outlet for Hoka and…read moreUggs. Their website says that they are also an outlet for Teva's, but, I didn't see any. They had a small selection of Hoka shoes. The price was not low enough, nor was the selection large enough for me to buy any. I brought my wife and daughter here to look at some of the Uggs. They were tempted to buy. But, the shoe didn't fit. They seemed to have more Uggs than Hoka Shoes. They have a small selection of clothing. Employees were friendly. They tried to help. But, they couldn't convince us to buy.

I was looking for some new warm weather gear and try the Oxnard factory outlet for the first time…read morelast week. I was in. I enjoyed seeing a complete product line for various clothing and shoe manufacturers rather than a few items only in a normal retail store. I was able to find some specialty shoe products, including some cushioned sketchers shoes, not readily available in brick and mortar stores. On rare occasions, I get to wear a tux. I was able to find a high quality half price/inexpensive tux top the cost less than a pair of running shoes. A bargain if I wear it once. If you're looking for some surprises and bargains in high-quality clothing, I recommend you give the Oxnard outlets a try.

First, let me say, that I fully mixed this outlet up with the nicer one in Camarillo...whoops. I…read morehave not been to this outlet in a while, mainly because the selection is not that great, but there are a couple of stores that are still useful. Furniture Expo and Rocky Mountain Chocolate Factory are both great for visiting every once in a while. Cheap furniture and sugar-free candy (of a delicious nature) for my diabetic pops...sounds like a mini-venture to me!

A little bit Hot Topic, a little bit Anchor Blue and a little bit Pac Sun…read more It is almost overwhelming when you walk in the store. Stuff is EVERYWHERE. If you plan on shopping here make sure you have a good 30 minutes to look around at everything. The store itself is very nice and clean and even with stuff everywhere they do a good job of organizing everything. This is another one of those stores where the prices are usually best if something is on sale. Most of their best sale stuff is at the far back corner of the store...of course so you have to walk past all that new merchandise before you get to the clearance stuff. I was very impressed tonight when we were shopping at this location...I was exchanging two shirts for different sizes and we just happened to have a $10 off coupon (for a purchase over 30 bucks). I wanted to get a new pair of shorts that were only $26, so the girl actually had us return the first shirts and then had us purchase the new shirts and I got the new pair of shorts and since we had the coupon those shorts only cost 16 bucks. Long story short the girl saved me 10 bucks on my shorts when she didn't have to. Good customer service...I will be back.

Went to help my 87 yr old dad buy a bday gift earlier. Today. Employees. Said "hello" but stuck in…read morea bunch not asking if anyone needed help etc. the store is poorly stocked as far as youth clothing. Just very cold. I see why AI is replacing humans. Sucks. Man

Amazing new shoe store in cam! All women's, including heels, casual chunky heels, flats, and lots…read moreof boots! Also has girls/kids shoes. Great price point and huge variety! Owner was nice. I'm a size 10 and have been on the hunt of cute low heel booties and low heel sandals and I'm happy I found them for under $60 total! I didn't see a Yelp for them so I added their page - I hope it brings them more business and they stay!