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Social Security

3.3 (114 reviews)
Closed 9:00 am - 4:00 pm

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VeganSarah R.

Security guard directed me to just call this number which was busy, called again and was put on hold. It got disconnected. Another time technical issues. The next time disconnected. I wish my taxes paid for better social security service as a government funded office. I just wanted to change my name after getting married. This is such a longer hassle than it needs to be - we should be able to make appointments online more easily or in person. This number is useless. Something special like changing my name for for Wife which is exciting, but has turned into stressful and daunting. Our Social Security administration should be better managed and organized. At least update the interface online and appointment management systems.

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4 months ago

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25 days ago

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21 days ago

Great experience. Appointment was fast and friendly. Was done in about thirty minutes.

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4 months ago

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11 months ago

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9 months ago

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1 year ago

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1 year ago

It is impossible to reach this office with the number provided. The recording says the agents are too busy to answer and then it hangs up.

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1 year ago

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8 months ago

Entire visit! The Staff person was friendly, clear and supportive. He offerred additional details about which I had been unaware.

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3 years ago

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1 year ago

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2 years ago

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1 year ago

Everything was answered and completed to my satisfaction I had questions to my adoptive name change

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2 years ago

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1 year ago

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1 year ago

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4 years ago

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1 year ago

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1 year ago

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7 years ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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4 years ago

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7 years ago

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5 years ago

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4 years ago

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2 years ago

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4 years ago

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4 years ago

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7 years ago

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4 years ago

The office is open for phone appointments only for now and the call wait time is forever.

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7 years ago

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5 years ago

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5 years ago

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Ask the Community - Social Security

Can I get in without appointment?

Yes in Burbank they don't have appointments. Go early & take a number I sat there for 2 hours Go Early

What documents are needed to change my wife's maiden name to her married name on her Social Security Card?

The two most important documents are a State-issued Driver's license or Identification card and your marriage license. I had to use my Mom's marriage license to get a replacement card.

How do you make an appointment, I couldn't find anything online?

The Burbank Office has walk-in available. However, you should be able to schedule an appointment. Go to www.ssa.gov and follow the prompts. You must create an account.

View All 6 Questions

Review Highlights - Social Security

I had a great experience and I really do recommend the Burbank office over the Glendale office as it is more personable and more service oriented.

Mentioned in 3 reviews

Read more highlights

Burbank Police Department

Burbank Police Department

(98 reviews)

I didn't think I would write a review for the Police Depo but here we are. I had a car accident and…read morehad a poor experience with the officers. What went not well was their demeanor, lack of professionalism, and lack of communication skills. We are all in the middle of the street and I was told to get out the street because if I get hit by a drunk driver right now they will not be held responsible. Excuse me? It was a surprising remark because their vehicles surrounded my car and there were multiple officers standing around in the middle of the street chatting nonchalantly like it's just another day. Your other officer just told me to hurry and go get my belongings that were in the middle of the street because they are towing your car right now and that I will need to get off the street now. Me questioning him saying "who is the tow company that is here trying to tow my car without speaking to me at all. I did not order them. I need to contact my own tow first" police offer gives me a snarky look and says 'are you listening to me?" Um yes I AM and I'm saying who is towing my car?!explain to me what's going on. Because what I'm seeing is that this tow guy that's been waiting around anticipating this accident rolls by, hooks his tow to my car and proceeds the lift. Anyone want to inform me what is happening? I didn't order this tow, and there were still things that needed to be collected by me like I need to get license plates. I need to grab my belongings from my car! Never have I ever experienced such rude officers. In previous experiences, officers have been so kind and asked me several times if I got license plates, did you exchange insurance info already?" What is with all the aggressive ordering around and gaslighting. They don't like when you ask questions it seems and if you in the slightest question them they take it as a form of resistance which they do not like. I am allowed to know what is going on because I'm a person that's involved. I'm allowed to ask questions too. What's with all the attitude and ego with these officers?! I say I need to go take photos of the accident. Cop replies: I got them already. I tell him 'no I need my own photos so I can send them to my insurance. (I never got these photos from them by the way) ' he looks at me snarky and offended and told me 'be quick because they're towing it right now' Short Officer with brown mustache also needs an attitude check as he was barking orders left and right, "I need your license.", gives it back to me with one finger and has a face like he doesn't want to give my license back to me but has to. I'm not saying the whole department is this way but the officers at the scene were aggressive at the beginning, barked orders around, and I can sense just from their presence/ attitudes that these officers are the types to escalate things and blow things way out of proportion unnecessarily, unethically, and aggressively. These are power tripping officers that act tough and protect their own. I felt super uneasy with these officers which shouldn't be the case at all.

They responded with a quickness. Gently handcuffed me after allegedly fighting Casper. Their…read morepatrol cars were super spacious and incredibly well kept. Some of the officers were fantastic others were way too professional for my liking. Some did not find my comment of the temporary restraining order not stating I couldn't contact the individual via quija board amusing. Would get arrested by them again, 10/10. Thank you Burbank PD

Social Security - publicservicesgovt - Updated May 2026

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