This was one of the most unprofessional and humiliating experiences I've ever had. I came in for an…read moreexchange, placed my original items on the counter, I had to do that because the return had to add up to the total since they don't do refunds. While finalizing my purchase, another customer walked off with my bag. I called the store from the parking lot when I realized. The staff admitted they saw it on camera and was going to look for the person in the mall. Called me back and said he couldn't find them. I had to prompt him to ask how they were going rectify it. The "owner " is in the background and says tell her it's your birthday and you need to leave. The young man told me that and that the owner would call back. I asked was he calling me back immediately. He said yes and hung up. Well he never did and he wasn't going to. So I walked in. I met the owner in the store and he met me with aggravation. The owner, instead of offering help, accused me of "pressuring" him just because I needed the situation resolved immediately. I was leaving town for a game which was the whole reason I was there in the first place. It also seemed as though he was insinuating that I wasn't being honest. Telling me they gave me a bag and receipt. Which turn out it was only the new items not the original ones I didn't want to exchange. I remained calm but firm and just asked for basic accountability. Yet he kept tell me I needed to calm down and told me I was threatening him by telling him I was going to have to call the police if this wasn't handled. Sir, that's not a threat. That s what people do when people steal their things !!!! The owner tried to dismiss me, denied the obvious evidence, disregarded his own employee who looked at the footage and called another person to pull up the cameras because he didn't know how. The person over the phone saw the man take the bag. He argued with him saying he did ask that customer and he said "no" as if people don't lie!!!!! Only after the person over the phone doubled down that the bag was indeed taken and described the person did they finally admit the truth. He then asked me what items was I missing and I had to say.... You should start this conversation by offering an apology. No customer should be treated like they're a nuisance, especially when they're the one wronged. I had to witness the owner apologize to other customers about me, as if I was causing a scene when all I wanted was my belongings back. In the end, the footage confirmed exactly what I said all along. If I could have done a refund I would have taken every single item back ! If this store wants loyalty, they need to start by believing their customers and treating people with basic respect. I wouldn't wish this treatment on anyone. I will never spend a dime in this place ever again. I'll drive to Chattanooga to get my Tennessee gear from now on

Connor was great. Where we go for all things UGA! This is where to get all your college gear as…read morewell as the best ATLUTD stuff! Go Dawgs!

An outlet for Dick's sporting good with VERY discounted clothing, shoes, etc! It is great, you…read morespend a fraction of what you would spend at a Dick's Sporting goods store. It is worth the drive all the way up here because it is nothing but STEALS without actually stealing anything! The employees are throughout and are very friendly and helpful.

Great selection of sporting goods stuff at discounted prices. Name brands for less count me in …read more Great service too from younger workers. Recommend the drive here for good deals. Tell them large Jeff sent you!

Disappointed with Customer Service at Pure Hockey…read more We purchased a CCM Trigger 9 from Pure Hockey on 12/21 as a Christmas gift for our son. On 1/4, we had it cut to size at the same location. After just three uses, we noticed a crack in the back of the blade near the toe--an unusual spot for a stick to break. Had it been a typical break, we'd chalk it up to bad luck, but this was clearly a defect. We submitted a claim to CCM, but they referred us back to Pure Hockey. When we brought the stick in, the manager admitted he had never seen a break like this but refused to help in any way. He kept repeating that CCM is strict with returns and would not even attempt to contact them on our behalf. When we asked if Pure Hockey could offer a discount on a replacement, they refused. We understand we were a week past CCM's 30-day warranty, but given the circumstances, we would have appreciated any effort to assist us. Even a simple, "Let me reach out to CCM and see what I can do" would have gone a long way. Instead, the attitude was dismissive. We want to support brick-and-mortar stores, but when customer service fails, there's no reason not to shop online and save money. Unfortunately, Pure Hockey has lost our business.

Stopped by North Georgia Hockey while in the Atlanta area and was very pleased with the overall…read moreselection! The staff was helpful but not pushy. The displays were well organized, which made shopping very easy. I could easily find my size and preferred brands. They have an extensive stick selection! My favorite part wad the small scale rink. They will wrap any stick you're considering and let you use it on their synthetic rink. If you've ever purchased a stick just to find out you hate it after the first use than you understand why this is such a great offering! I visited in April and a large portion of their sticks were on sale - we're talking up to 50% off! Overall I had a great experience!!

Had an awesome experience at Fleet Feet Canton! Aidan took his time with my assessment and walked…read moreme through all the options so I could find the perfect fit. Super helpful and knowledgeable -- highly recommend!

Loves this store! They have the best shoe offering for newbies to running or seasoned runners who…read morewant the latest and greatest technology in a running shoe. Amazing apparel in the top brands and very cool accessories and supplemental nutrition needs. Very knowledgeable staff who can help you find a great shoe for you. Check them out!!

I wish I would have known that this place existed last baseball season! Brad and Kacy are amazing!…read moreThey have been ultra patient with me. I have had 5 shirts screen printed and one hoodie for my family. They did such a great job embroidering my jacket that I bought my husband one for them to do also. They are working on adding our last name to the pillows of our folding chairs for games. I will post a pic as soon as I get them! This place is awesome and I will be getting all of our stuff done here from now on! They are fast, reliable, honest, friendly and GOOD!

This place is amazing!!!! The owner is awesome & always willing to make a deal. I could spend all…read moreday in this store and not even make a dent, there's so much to see and look through. It's easy to spend a lot there. So much Braves, Falcons, Dawgs and other teams. Lots have a lot of history to it, which I love.

Beware of this seller. I bought a Drew Brees and Marques Colston "signed" mini helmet from JT…read moreSports Collectibles off their eBay store a few years back. They actually went through the trouble of creating a nice looking Certificate of Authenticity and affixing a hologram to the back of the helmet. During COVID, I decided to get my autographs authenticated through JSA. The verdict.... JSA concluded that the item isn't authentic, it's a fake. I can see from some of the reviews on the internet that I'm not the only one that was sold a fake signed item. It's sellers like JT Sports Collectibles that give eBay and other sports memorabilia outlets a bad name. Don't buy from these people. You've been warned!

Bought a racket there and it was a terrific experience! Alex was incredibly patient and…read moreknowledgeable, answering all my questions and helped me select a great racket. Good prices and tremendous service- absolutely worth a trip for any of your tennis and pickleball needs!

Just getting into tennis and the owner of the shop answered all my questions. Super friendly and…read morehelpful! Will be buying my tennis gear from here in the future! They also let me demo some rackets for free!

I would definitely recommend this business to anyone looking for a pair of good shoes with a…read moreperfect fit. The knowledge, expertise and customer service they provide is top of the line. I arrived here and both clerks had other customers but I waited and browsed around the store. The wait was not long and was well worth the time. I explained some foot issues I have and they knew exactly what I was talking about and made recommendations about shoes after sizing me on the stand-up machine. The store associate never became hurried or rushed me and allowed me to try on multiple shoes that she recommended. In total, she probably spent thirty minutes with me as I tried each pair of shoes and walked around the store in them before making my selection. Both of the staff members in the store were friendly and helpful during my visit and I will definitely be returning here for future footware purchases.

I came here most recently to grab my race number for a race they were hosting. Packet pickup was…read moreefficient and quick! I do like that they host races, as I'm an avid runner and love to compete. I have to admit I haven't bought anything here in a long time. They have a more limited choice of footwear than some of the other stores. They carry apparel and energy fuels as well. I'm not sure their expertise as far as picking the right shoes for you but the store is well organized and clean. Staff is friendly. Again, I'm a big fan that they hold races, often on holidays that make it nice for people who don't want to trek downtown to run a big race. I'll gladly keep being a part of some of their races, and appreciate that they take part in that!