I had one of the most uncomfortable shopping experiences I've ever had at this store…read more I came in looking to purchase a visor and was trying to find a mirror so I could see how it looked before buying it. The only mirror I could find appeared to be located in the back near the fitting rooms and public restroom area. The door was open, there were no signs indicating customers were not allowed in that area, and I simply walked back to look in the mirror. Before I could even get there, an older blonde employee rushed toward me and aggressively intercepted me. Her behavior was so abrupt and confrontational that it felt as though she was seconds away from physically grabbing me. Instead of approaching me like a customer, she approached me like a suspect. There was absolutely no reason for this response. I was carrying merchandise I intended to purchase, I was walking toward the only visible mirror in the store, and there is not even an exit in that area. Yet I was immediately treated with suspicion and hostility. As a Black woman, I left feeling profiled, stereotyped, and deeply disrespected. The employee's actions made it clear that she had already decided I did not belong there and needed to be monitored. I cannot think of any legitimate reason for the level of suspicion and aggression directed toward me when I was simply trying on a visor. Shopping while Black should not come with the assumption that you are a thief. Customers deserve to be treated with dignity and respect regardless of their race. If this is how customers are treated, management needs to address it immediately. No one should leave a store feeling humiliated, targeted, and unwelcome simply because they were trying to make a purchase.

Kudos to Marcus! I have played sports my entire life and Tennis years ago ,last ten years playing…read moreand running a Pickleball group in our subdivision. Started back playing Tennis and had a Wilson old graphite heavy stiff racquet. Friends recommended going to Your Serve. I did and met Marcus . I paid for the one month try all the racquets you wanted. Marcus taught and showed me the difference in almost every racquet the store carried.. I tried at least 6-7 racquets and along with some of our friends probably a total of over 10 racquets. So many to choose, so many different strings these days.. wow! After playing with so many my wife and I choose the Volkl C4. What a difference from our old racquets! I had Wilson NXT 17 strings put on as those were the ones I tried and liked. The service from Marcus was outstanding.. we also bought a tennis bag for my wife, some added tape, and a ball hopper! Kudos Marcus .. a customer for life. Yes this is the kind of customer service I expect when I spend my hard earned discretionary money at any store or business !

A very popular ladies women's clothing coats everything else store here in this Micheal kors store…read moreladies really love this place

I am writing to a complaint regarding my recent shopping experience at the Michael Kors outlet…read morelocated at 915 Ridgewalk Pkwy Suite 808, Woodstock, GA. On 25th January 2025 I purchased a coat as a gift for my mother. Unfortunately, the size I bought was too big for her. The sales associate at the store influenced me to purchase the coat despite it being the wrong size by offering a 10% discount, making the item final sale. Instead of assisting me in finding the correct size--either online or from another store--the associate prioritized pushing the sale. The following day 26th January 2025, I discovered the correct size was available on Michael Kors' official website. I returned to the store, hoping they would help me exchange the item or assist with ordering the correct size online. However, the store staff refused to help or facilitate an exchange, citing the final sale policy. This lack of customer service and refusal to accommodate reasonable requests has left me feeling misled and scammed by the store's practices. I am share my bad experience in this matter Michael Kors don't allows me to change or return the coat As a loyal customer, Hope all the customers are careful for the bad business.I expected better support and service from a reputable brand like Michael Kors .I follow the Better Business Bureau.They will allow me to change the size.

Always a great experience with this Store , very knowledgeable staff, willing to go the extra mile…read moreto help, very organized and always clean, overall very satisfied experience!!

The Store Manager is always very helpful and knowledgeable about the different name brands of…read moreshoes, I always receive the best service from her, the best value for money with their bogo deals which I enjoy for my family ! I hope the corporate knows they have an amazing asset to their company! Great Manager and Customer Service at this location, I will definitely be coming back to this location.

I've been to this Victoria's Secret/PINK on the weekends and I must say I had the best experience…read moretoday- during the week! The ladies were so helpful and kind. Can you try had what I needed without following me around the store or making me feel pressured. They also did not make me feel uncomfortable to feel more often than not on the weekends. I can't quite pinpoint it. Perhaps it's that the employees today are more seasoned which, to me, equated to professional. There a big selection and they had ample inventory. What a great experience!!!

This used to be my favorite Victoria's Secret store. I came here today because I had a coupon…read morewhich offers a free full size mist up to $19.95 value. I have picked one of the archive collections and the lady told me I am only aloud to pick from their top 5 essential body mists. I kindly told her I have already used two of these coupons one in your own store few weeks ago and they perfectly scanned the archive body mist with the exact same type of coupon I own( you can own up to 5). The lady told me that's not true in this store and that if i read the fine print it will tell me they are excluded. I read the fine print and it is not. Mind you I have insisted telling them they literally gave me 2 already with my previous coupons yet they denied it. Not coming back here because this just does not make any sense. Placed an order at another VS store today and my coupon went through This is not the right way of dealing with customers and wasting time! Absolute bummer.

Their 19th anniversary event was a JOKE. No one offered me tickets for drawings . Don't see any BBQ…read moreanywhere. Don't have any great sales.

Need Faster turn around on getting guns worked on. Need more computers and staff especially on…read moreweekends.

Very nice outlet with lots of Customer Sevice. My spouse was able to get all her needs met as well…read moreas find unique and special outfits.

You're find his location at the Woodstock factory outlets on the end close to Puma and express men…read more Was greeted upon entering the store. Wasn't offered help or asked if I needed assistance although I was in the store over 45 minutes total. I'm a Torrid VIP for the last six or seven years so used to great service in most other stores. Store was organized and clean though. Would pass on coming back unless there was something specific I needed that they had. OK selection of clothes to choose from but limited shoe-selection. value of the clothes compared to the regular store were the same..... no real sales.

I wear a larger shoe size and have normally been able to find shoes here. Went in today; they did…read morenot have my size in the black ones, and asked the clerk if they had any other color. Wouldn't check for those, wouldn't look in the computer, nothing. Just told me "Oh, we're low on inventory, sorry". Even though the store is packed wall to wall. Also, the setup of this store is a complete disaster, with no sorting by size. So from now on, I'll just order from Amazon and they will get my business instead.

First, I will say, Kailee and Hannah are kind, intelligent, charming, and professional and my…read moreoverall experience here was 5 star. I went here to return two pair of Crocs I'd bought online at crocs.com. I figured I might find some to replace them (which I did) or at least get a quicker refund. When I got to the mall, I drove around looking for a Crocs sign because it's a big outlet mall and I didn't want to walk from one end to the other, searching. So, I called the store and asked where I should park to be close to the store.... what major sign on the outside of the building should I look for. The guy who answered the phone said, "I dunno, I'm an employee, so I park in the back and use the employee entrance." I said, "Well, I'm IN the back, so can you tell me what major sign on the building to look for (NIke, Levi, etc)"? He just repeated, "Maam, I told you, I don't know. I'm an employee and I use the employee entrance by American Eagle." I said, "Yeah, but you should KNOW how to tell people how to find your store. Is there an American Eagle SIGN on the outside of the building"? | saw the sign and said, "Never mind, I see it", and hung up. I figured it was some kid and it was his first job and management did a poor job of training him. I got inside (the entrance to the right of American Eagle, in the back, BTW) and located a map and found the store. The mall maps are NOT that great, but that's not Crocs fault. Anyway, once inside, one of the young ladies that work there, offered assistance, and I mentioned the guy on the phone. That's when I found out HE'S THE MANAGER!!! O...M...G!!!! And he's about 50-60...old enough to KNOW BETTER. Actually....I don't care HOW old you are... (I'm 61)...if you're working somewhere, you should be able to tell your customers HOW to get to your store once you get to the mall. That's just common sense (which I guess HE does NOT have). And he acted like he didn't care. That's just pathetic. BTW...his name is KEVIN. Later on, I'm looking at the jibbitz also, along with several other people, and he comes by with little boxes and asks everyone but ME if they'd like a little box for their jibbitz. I guess he didn't like me challenging him on the phone and recognized my voice and thought HE'D show me. Whatever, dude. I got a box from one of the NICE young ladies behind the counter. THEN... a little later, he actually stood in my way, as if he didn't see me (looking right at me) when I tried to make my way through to another jibbitz bin. I kept walking toward him and he finally stepped aside. Seriously....this guy... KEVIN... is ignorant, incompetent, and unprofessional. He should not be in management ANYWHERE. He shouldn't even have a job working in customer service, for that matter. HOWEVER....KAILEE and HANNAH are AWESOME!! They made my shopping experience wonderful! Dani seems nice too, although I didn't interact with him much. He answered my questions about the jibbitz sale. They informed me of the best way to handle the refund.They held my shoes l'd picked out so I could shop for jibbitz. They noticed that one of the jibbitz was broken. And we had fun just talking about CROCS :-) I will definitely be back! They had some colors I hadn't seen online and a LOT of jibbitz with an amazing sale. I like being able to actually SEE the jibbitz in person and SEE the shoes and try them on, so you KNOW what the color actually looks like and make sure one shoe is not bigger than the other (some amazon and eBay sellers). I will probably call first to make sure someone besides KEVIN is there to deal with. Other than him, this store was wonderful. PS.....I read some of the other reviews. -Lack of parking during busy times is not Crocs' fault. -8W means 8 womens in Croc world, not 8 wide. There's a 6M right next to that. That should be your first clue. -Writing a bad review because "crocs gross me out" is just childish. It has nothing to do with the quality of the store, the product, or the people who work there.

This Palmetto Moon is located at the Shoppes of Atlanta or better known as the Woodstock Outlets…read morethat sit right off of 575. Palmetto Moon has been an emerging brand that offers a lot of great Southern Lifestyle brands in the form of clothing, souvenirs, cups, coolers, hats, stickers and much more! They also have a lot of college items, which is a massive sell here in the south! In short, this place is filled with merch from wall to wall and floor to ceiling. Prices are decent, but do not scream outlet to me. They are a regular store in an outlet mall, not an outlet off-shoot of a brand, so be prepared for that. Overall, it is a cool store to get lost in for a bit...there is certainly enough to keep your attention! I honestly have this spot on my Christmas shopping list as I can cover several folks in my family in one trip here, so you will definitely see me back!

Palmetto Moon is becoming one of my favorite places to buy unique gifts for out of towners…read more I use to hit Target a lot for t shirts and mugs with the "Atlanta" logo or Falcon's or something like that;Of course a lot of their stuff you can find at the airport and various other stores. There are a few other stores located in downtown that have more unique stuff but since I work near Alpharetta going to downtown is but of a trip and not an easy drive... Then one day I found this place and its like "where have you been?" The first Palmetto Moon location I found was the location at Perimeter Mall i n Dunwoody, GA https://goo.gl/maps/iUjL3oF9s5v7LYam7 and I was impressed not only with their selections but their level of customer service. The store offers what they describe as "souther" lifestyle theme brands and gifts. Just think Vineyard Vines meets Duck Dynasty... lots of fishing themes and unique southern theme t-shirts that our company like to buy and send as souvenirs for our out of town guests. We always get compliments on stuff we get here... thanks PM, keep up the good work!