Whats going on in New Britain? The holes at the exit of the car wash and the vacuums some don't…read morework are they going to fix it? Im not recommending Flash in New Britain, but they have others in Newington, Bristol that are better.

THEY STEAL YOUR MONEY!…read more I went in for a car wash and the machine kept saying 'card read error', so I left annoyed because I tried it 3 times and kept getting the same error. However, 5 days later I get a notification from my credit card company that my transaction was processed. I hardly ever use that credit card and I remembered it was the one I chose to use at the car wash, so I open the app and sure enough, I was charged for the car wash I never got. I went to the car wash to dispute the transaction and they told me I couldn't get a refund because I should've came 5 days ago when I was charged. They also refused to give me my $20 car wash I paid for, so they basically stole my money. These people are a SCAM. Never going here again!!

Hands down my favorite place to take my car. I love that they hand wash and dry it, so you don't…read morehave to worry about a brush or machine scratching the car. They do such a great job on both the interior and the exterior. They have different packages that focus on different needs. (seats, carpets, etc) This was my first time getting #7, the carpet shampooing package. My kid dropped a large sugary beverage and it spilled all over. I cleaned it the best I could, but the next day my car still had an awful overwhelmingly sweet smell. I felt like I had a brand new car after they were done with it! I've been coming to this car wash for 4 years and they never disappoint. They are pretty fast and efficient. They pay attention to detail and even vacuum my car seats- which I appreciate. I recommend coming early during the week because they get very busy. There's an outdoor seating area while you wait. I usually pick up food nearby and eat. (On Queen St, there's so many food options: Fancy Bagels, Starbucks, Dunkin, Ellie's Farmhouse - our favorite brunch spot... etc. Jersey Mike's, Chipotle, Moe's, Buffalo Wild Wings, iHop, a ton of fast food restaurants, etc. depending on the time of day!) I tell everyone about this place. They are wonderful! It's relatively inexpensive, especially considering that they have consistently done a great job every time. I've never paid more than $70 before tip. Tip is completely optional and they've never asked/ they aren't pushy or expectant about it. You can give a tip directly to them or discretely put it in one of their secure tip boxes. The cost of a wash without any special package is $20-something I think. (I forgot to take a photo of the sign.) They have a punch card for loyalty - and they do a free wash on your birthday! ****The prices in the sign photo attached to my previous review are old, from 2022. Prices have increased since then but they are still very reasonable!***

Amazing! Best car wash I ever got for the value!!! $30 they hand wash and vacuum clean the inside…read more I will be back!!

This is my favorite car wash in town. I have been going to this car wash since it opened and even…read morehave my monthly membership! The staff is friendly and helpful. It's fully equipped with vacuums, air duster, and floor mat cleaning machines!! I trust this car wash as it has never damaged or scratched my vehicle. tell everyone to go to to get their car washed!

So happy to have a brand new, state of the art car wash conveniently located off the turnpike. They…read morereally got off on the right foot by offering free washes when they first opened. I did end up purchasing a membership, so... great sales tactic! The monthly price is very reasonable, and my car has never looked better. I love the dedicated "members only" express lane. A camera scans my license plate and opens the gate; then I just drive onto the smooth conveyor belt and drive out with a sparkling car. This system is so much gentler on my car than the traditional rail. Everyone I've dealt with has been ultra friendly and polite. Best of all, FREE VACS for everyone!

Can't complain about the job they did in the quick detail. However, in the middle of COVID the…read moreyoung lady taking the car in was not wearing a mask. I let that go. When I saw her inside the car cleaning an then drive my car out of the tunnel Not Wearing A Mask. That was enough. I then told her why she was not getting a tip, that there is a state law for mask with fines, and should I call the police. No response and a blank stare. I have come here for 20 years. That ended today.

Horrible!!! My car was filthy, they didn't vacuum properly, left my dash and consoles dirty. Seats…read morenot wiped off. This is my 2nd time and I had terrible experience. The kids that work there only talk but don't work properly. I'd rather drive to Avon or new haven for the same price and great service!!! Do not go there!

Decent facilities I suppose, but this place seems designed around what I would consider being a non…read morestandard billing approach that squeezes several extra dollars out of you that you would not expect. I'm used to having a set timer for a set price, and then having to add one dollar at a time if the timer is about to expire. That's a fine approach in my book. Tough at times, but you get good at it. This place gives you a set time, then continuously charges you beyond that time without your need for input. That's great that I dont have to add a dollar if running out of time, but I'd rather have it stop when time is up. Here, however, if you pay credit it'll let it keep charging, and if you drive away when done without hitting stop, your bill will keep climbing. If you try to add more money before the time ends after paying with credit, nothing happens, but it'll stop service and take your cash until you pay again for full service. I stupidly paid credit, visually saw the timer approaching limit and added a physical dollar bill to finish my clean up. Instead of adding time it STOPPED the clock. I was out of singles and had to swipe my card again to rinse the soap off. End result was a $6-7 self serve wash job cost me $21. Could you get a decent deal here? Sure...just know the games they're playing if you pay credit. ...I should note that the credit agreement on the wall explains some of this so long as you actually read it and don't just assume the industry standard rules apply, but they still fail to explain the billing structure beyond the minimum time charged. It says the maximum charge, but no indication of the increments between the minimum and maximum charges.

I have passed this place for 20 years and never tried it. I like the kind where they clean it for…read moreyou. That being said, I had a car to vacuum out and I just wanted it done. I put $1.50 in a vacuum in quarters (which I lost before I realized that the vacuum was not in service), ok maybe my bad I should have noticed, although there was no out of order sign or anything else. I then swipe my card and use another and I decide to give them the benefit of the doubt. A few days later I get mud on my new car and figure I can run over there and just wash it off quick. I made sure I did not exceed the 5 minute minimum for $5 but what do you know I look at my statement and they have charged me the full $15 maximum charge. Not happy. It cost me $15 to spend les then 5 minutes washing my car MYSELF. Negative Stars for you.. I do not recommend.

I've been coming to the auto wash for years, always had a very pleasant experience especially…read morewhenever I got my car's interior cleaned and exterior. Excellent prices, always friendly staff and in the past, I've gotten headlights, brake lights, and windshield wiper blades replaced at low prices. Would totally recommend 10/10

Joel is one of a kind and a prime example of old-fashioned service. He was efficient, courteous,…read moreand knowledgeable with our car. A true stand out and if you ever need service, you can be confident in going to this business because of employees like Joel. I don't normally write reviews but today I had to because of such great service. Thank you

Stopped by wave for car wash used credit card option . Took my card countdown started & no water…read morewhat a rip off . I turned the dial to every kind of rinse , high pressure wash , no aqua . . Second bay close to plaza . I would like my $10 returned .

Today I decided "try luck" after all this time: I got myself I awesome deal on Groupon, upon…read morearrival I have no clue how to use it; specially with this pandemia going on, so I called, the spokesman was very friendly and it went through step by step. The results: tires, body, waxing treatment, spotless!!! Bottom line, I'm very satisfied and yes I'll recommended. (Full touch less service)

First time visiting and will not be my last! My car was in desperate need of a thorough wash after…read morehaving been driven hundreds of miles through rain, sleet and snow and Espinosa Hand Car Wash did not disappoint. I'm not sure what kind of car wash others paid for, but I paid for the top tier Full Wash (just over $31 with tax) and my car was absolutely beautiful when they were finished with it. I mean, inside and out and everything! I went during a busy time, so it took about an hour from start to finish, but when I say my car was clean, it was sparkling. You more than get your money's worth here. You can get a free wash after nine washes, so make sure to grab a membership card. And please, please, please don't forget to tip the guys who work so hard on your car; they really put in work and do such a better job than other places. I will definitely be back!

Worst "hand" car wash I have ever been. We paid $31 for the "Full Service" and car left almost the…read moresame as it came in. Service includes vacuum trunk, interior wiped/vacuum, windows cleaning, etc. Person that was supposed to to all this pretended he was doing it and gave us the car back. He asked politely if he could finish the job, gave us an attittude and still did not finish. We weren't expecting a spotless detail, but it was done half-assed.

Convenient location in general because it's on a main road, but it can be difficult getting out of…read moretheir parking lot because the UConn Health Center campus entrance is across the street. The price always seems a little higher here than other stations, and it was disappointing that there were squeegees out but no washer fluid, so I couldn't clean my windows like I usually do when gassing up.

Very convenient location for UCHC workers or those driving by, but as stated in a previous review,…read moreconsistently higher prices compared to nearby stations. Free air pump near the car wash though!

OH MY GOD YOU HAVE TO USE DOLLAR COINS! EVEN THOUGH THEY ARE LEGAL TENDER FOR ALL TRANSACTIONS,…read morePUBLIC AND PRIVATE, IN THE UNITED STATES OF AMERICA! This is not the only place that uses the dollar coin system. In fact, it can work to your advantage, because a lot of things are just a dollar, including the vacuums, for which you get four minutes. I have a little 2-seater, so it's perfect for me. And for my truck, 8 minutes is well worth two dollars. I usually use the self-service bays. Fortunately, their wheel cleaner ACTUALLY REMOVES BRAKE DUST, unlike some of the other places of this ilk in the area. Powerful cleaners that are actual solvents for grease... that's a plus! If you have a small car, and don't have OCD, you can get your car clean for $4. $3 at the self service bay, $1 at the vacuum. You can't be mad at that, even if the machines only took Eisenhower dollar coins :D.

Absolutely the worst experience. Today, two workers were working over a prospect for a monthly…read moresubsciption, 10 plus minutes later being next line they were still tying to sell them. I waived the service technitian over to the passenger side window where I was sitting and expressed my deep frustration and asked with why they could not just ask the prospect move to the side so we could get on with our busy day. Getting a car wash isn't supposed to be a 15 minute wait while your next in line while they pitch their monthly subsciption. As soon as I complained he said I better be quiet or he will pull my monthly pass, and turn me away. He was threatening both verbally and physically while I was sitting in my car. I then asked my wife to go through the wash as I exited the car. we could not turn around due to a line. I got out of my car to speak to him or other technichian at this point to cancel my monthy subsciption he then said I was using foul language towards him which I was not, and told me he would cancel my subscription based upon my complaint after 15 minutes still waiting in line. I felt threatened, and removed myself from the situation so as not to have him continue to make threats. All I asked was to cancel my monthly due to his rude and unprofessiobal tone. This person has no business interacting with customers or anyone else for that matter. They arn't the only car wash in town. My wife was present and was nervous, and we are both canceling.