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    SOA Construction

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    Services - SOA Construction

    Excavation

    Trench digging

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    3 years ago

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    ProBuilt Homes

    ProBuilt Homes

    (2 reviews)

    I had a custom home built in mentor by probuilt and it was the most expensive and worst decision of…read moremy life. They don't back up any of their work and used the cheapest and least experienced labor. If I had the money, I would tear it down and rebuild with a contractor that backed up their work. Please do yourself a favor . if you are in the market DONT use probuilt. If you already started with them. I would advise that you hire a good project manager to watch every step, Believe me you won't be sorry. And if you can't afford that. FIND someone that has building or construction experience. They need to be watched

    DO NOT BUILD WITH PROBUILT!!!…read more Easily the worst and most expensive experience my wife and I have paid for, unfortunately costing us years of savings $$. Every image you see was work that was given to us to sign off on as acceptable per ProBuilt. If we pointed something out, we were pinned against the subcontractor and ProBuilt took zero responsibility as the project manager and home builder. Our sales rep Lindsay was responsive and professional, but from the moment ProBuilt had our money the entire project fell apart. They're an extremely dishonest and shady company. We built in Melrose Farms and broke ground August of 2020 and moved in April of 2021...so our spec home project took over 8 months to complete. We asked for a move in date regularly for the final two months of the project and were never given an answer UNTIL ONE WEEK BEFORE MOVE IN! Our project manager pushed most issues to punch list, punch list tried pushing everything to warranty, and here we are in August of 2022 with punch list items still not finished. 11 month walk/warranty items also are still unfinished. To summarize our project: Our project manager was an absolute wreck for the entirety of our project and rarely communicated with us. He even no call, no showed on us for two finish meetings in a row, costing my wife and I money on a babysitter and time off of work. We never received as mush as an apology, except for "there must have been a scheduling miscommunication". Numerous finishes and upgrades, which you pay for cash upfront, were ordered wrong and we were made to feel as though it was our fault for making the change during our selections meetings. We made multiple attempts to get Bob and/or George involved, neither of which helped - George never even responded to us. Our front step was poured nearly 1ft. off center of our front door, but the project manager told us it was "the angle of our photo". Our roof was damaged all over the place before the siding was even finished. Our cabinets were completely destroyed - every cabinet had mis-drilled holes and screws or was damaged during install. The siding job was a joke. The drywallers (maybe their worst subcontractor) textured the coffered ceiling beams (upgrade $$$)...beams are NEVER textured, but project manager told us "we always texture the beams". Our walls and floors are extremely bowed throughout the home. Our dishwasher was just slid into place, never anchored and we were told that my wife and I "never ordered the mounting bracket" when selecting appliances...every new dishwasher comes with a mounting bracket (they threw it out along with our double oven mounting hardware). Our hood ($500 upgrade) was never connected to the vent, and the hood cover was still installed in an attempt to cover this up hoping we wouldn't notice (until our home filled with smoke after move in). Our front porch slab is already cracked down the middle. Our foyer entrance floor is bowed to the extreme. Every second floor vanity was leaking water into our new cabinets and down through the ceiling to the first floor. The LVT was damaged going into the basement, so a cheap aftermarket metal strip was poorly installed in an attempt to cover the damage. Our yard drain was covered with debris and buried during rough grade and we had to have our landscaper dig it up. I could go on and on...every home in the final phase of Melrose Farms had a similar experience with ProBuilt. I absolutely would not recommend hiring ProBuilt to build your home. If you do, or if they're the only builder available in the neighborhood, I'd highly suggest investing in a 3rd party inspector to help manage the project.

    SOA Construction - masonry_concrete - Updated May 2026

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