I cannot recommend Rivers Electric. Issues started immediately. After he stopped by to look at the…read morejob and gave a $750 quote, I texted to move forward, and he didn't even remember what the job was. Then he came by a second time to measure the site, but he showed up to do the job without all the parts, including a wrong-sized subpanel, and had to leave to find the correct ones, turning a one-day job into two. Instead of sourcing the right equipment, he billed me his $130/hr labor rate to drill into a subpanel that wasn't suited for the job. He also failed to bring the necessary GFCI breaker, had me order it on Amazon, and then charged me for a return visit to install it. The final bill was $500 over the original quote. The quality was equally disappointing: he broke too many metal tabs on the panel and covered the gaps with black electrical tape. He also failed to find a suitable weatherproof box for the outlets, dismissively claiming, "That's just the way they make them." His communication was curt and unprofessional throughout. At $130/hr, I expected expertise, not to pay for a contractor's lack of preparation and poor communication. While others have given him a five-star review, that is not the experience I received. Check the other, lower-rated Yelp review--this seems to be a recurring pattern. UPDATE: Since posting this review, the owner's response has been incredibly unprofessional. Rather than addressing the valid concerns regarding his lack of preparation or billing transparency, he resorted to sending me messages filled with personal insults. He called me a "prissy little man" and a "Karen," and even tried to question my character for not bringing up issues "like a man." This hostile and immature reaction confirms exactly what I suspected: he lacks both professional standards and basic respect for his customers. If you value professional communication and accountability, look elsewhere.

Great service, quality, and communication. Electrician and home theater work…read morePrompt response as well

Thank you Barry for doing an amazing job installing our TV. He is very knowledgeable at what he…read moredoes. He had our tv out in in less than 2 hours. Left no mess behind. He took the time to be sure tv was working right. I'm in the dark ages so he took the time to guide me through each step. I highly recommend this company to everyone. Audio experts Owner Barry is kind, thorough, clean n very reasonable. I'm more than happy with all his work. If I could I'd give 10 stars.

Went here ro get my stereo done, dustin really heloed me make a decision. Told me everything I'd…read moreneed to know about each stereo! Gave me options! He also threw in a alpine with Bluetooth for 50 $ less than original price. I would also like to say thanks for the whole system it was done quick! One thing I really liked was the conformation call before and after! Also the thank you card its very awesome they take care of their customers. Going back for an upgrade! Thanks audio experts!

Did an amazing job mounting the TV. Made sure everything was at the right level and was more…read morecritical of his own work than I could have ever been, and started making adjustments as he was showing me what he did. Great value for the cost. Would absolutely use him again

It's a year and a half since Tim mounted my two 13 year old TVs and time to get a new very big…read morescreen TV for my living room. Spoke with Tim about the TV and he recommended the bracket I needed for this size TV. Much less expensive than the one recommended by the store that sold me the TV and much more useful. Because the TV was so big and heavy, Tim brought in his son to assist with the installation (no extra charge for the second pair of hands!). He also relocated the two old TVs he had installed last year. All three installations were professional. A very nice man who does very good work. Highly recommended.

Used this service for our HOA to install a camera system. Great work. Great value. Highly…read morerecommended.

Knowable, great service and great prices. Mike is a very standup guy! Shows up on time, ready to…read morework. He really goes the extra mile.

The guys really cared about making sure everything was right. They gave us great ideas for other…read moreappliances too, and made everything on our TV work with no ugly wires. This was quality service with an excellent attitude. I strongly recommend this company.

Called to ask if they could look at my TV and receiver that had been knocked out by a power surge…read more Advised me over the phone what the problem was and how to get the units out of safe mode. Pleasant and professional.

Our experience has been very disappointing due to the lack of timely follow-up and consistent…read morefollow-through. Responses have often taken several days, and resolutions have taken even longer, resulting in an unacceptable level of service.

Every thing was great. Their selection of televisions and sound systems are competitive and their…read moreservice for installation and maintenance is excellent. I became a client when I first moved to Santa Barbara and have never regretted it. When it came time to upgrade they were my first choice.

It's been 5 years since my last install with this team. They came out to mount my 65 in TV in…read more my garage and also installed outdoor electrical outlet in my front yard. High quality work as always and able to work efficiently! I can always count on these guys!

I reached out to Shalomi earlier in the week to have my TV mounted and a new outlet installed…read morebehind it--I wanted a clean look with no visible wires. By Saturday morning, everything was done! Shalomi and his team were fantastic--professional, efficient, and clearly experienced. They completed the job in under an hour, and I couldn't be happier with the result. Thank you, Shalomi, for the excellent work--you and your team did a great job!

Everyone was so helpful in helping me figure out what I needed for my installation…read more I had a sloped ceiling that needed extra items in order for my ceiling fan to work. Thank goodness for John! He was so kind and helpful! I can't say enough about how much I appreciate everyone that helped me . They are wonderful!

Aarón helped us today with new switches & installing 2 fixtures. He listened to our concerns and…read moretook care of everything. He even cleaned and vacuumed the work areas. We will definitely call Next Level next time we need electrical help.