Let me begin by saying that this company deserves 10 stars. I had a leak in my attic and I called R…read more& R spoke with Rick he sent out 2 techs to check the suppression system after or HAVC company told us to have it checked as it wasn't coming from HVAC system. The first time I had R& R out they checked pressure in system and all was fine with system. I once again called and Rick did not hesitate to immediately fit us in his probably filled work schedule. Two tech came and went in attic and confirmed it was nothing wrong with their system. It was determined after they were here about an hour, that being that we just had a new HVAC system put in a few months ago , with new insulation that something was spilled where the leak spots were in our bedroom ceiling. What can I say about Rick & his staff but excellent customer service. Professional staff. Thank You R& R Norman R. Blythe

Our fire alarm went off at our vacation home in Seabridge. Thankfully no fire and sprinklers did…read morenot go off. A neighbor shut off the bell but flipping the breaker. We were traveling in Idaho, and contacted R&R to fix the alarm switch. They were out the next morning, replaced the switch, and restored power to the house in about an hour... Really good service and a fair price.

I highly recommend RLD Fire Protection Services. During a kitchen remodel we had 2 problems with…read moresprinkler pipe being in the way. My husband called Roy and he responded quickly. He gave us an estimate and arrived to fix the problem. The cost was actually less as it didn't take as long as expected. The second time he came the next day and fixed the another pipe quickly. I would not hesitate to call Roy again.

Called RLD for what we thought was a leaking pipe. Roy kindly explained how copper lines get…read moresolder and the reason why the pipe looked the way it did. He's not only an expert in his field, but he doesn't take advantage of people. Highly recommend RLD!!!

I called S.O.S. to do a bi-annual checkup on my annul system. Brandon and Juan came out the very…read morenext day and accomplished two things simultaneously; 1). Educated me on every aspect of this service. 2). Thoroughly examined my equipment and got everything up to speed in a couple of hours time. 3). Brandon and Juan were incredibly capable and passionate about the service they provide. 4). A follow up visit the next day by Zohar finalized the installation and he was equally great at what he does. They were the Dream Team and have earned a customer for life! Douglas Whithorne Santa Monica, CA

On time, professional and my annual go to. I highly recommend this business. Great value too.read more

Highly recommended for small, medium or large work. Came in right on time to do the job clean,…read moreprecise and make sure everything is checked and safe. Completed the job in one trip within time. Repaired a leak from one of my sprinkler heads and checked all other heads as well while he was doing the job. Straight shooter and very knowledgeable.

Excellent service and attention to detail. They met our church compliance requirements on time and…read morewithin budget. I would highly recommend them. Thank you, Hugo.

Had two fire extinguishers serviced. Very prompt. Dropped them off on Friday and picked them up…read moreon Monday. Very good value only $20 each. Highly recommend.

Dan and his crew are experts in helping us to identify the best location for fire extinguishers in…read moreour new facility. They were right on time for the installation and did excellent work. For something as important as fire protection, you need professionals to assist you and these guys were excellent to work with.

My service went smoothly and was completed in a worlmanlikr manner, at the price discussed and…read moreapproved.

We have an HVAC company and knocked of 3 of the sprinkler covers. Liam responded quickly and they…read moreare going to do the work for our Client in Villa Park. So far so good .

I did a ton of research on different fire sprinkler companies and ended up going with Sterling from…read moreA1 simply because he was super responsive, very fairly priced and also a fellow vet. He came by today and was really informative about everything he was checking as well as what to do if there is ever an emergency or a leak. He gave me essentially a tutorial on my entire fire system which was awesome. Would recommend 10 / 10.

Sterling came out SAME day, within hours of picking up my phone call (7:00 am). I had a flooring…read morecontractor put a couple holes in my fire sprinkling system pvc (orange). Last evening I made a temporary Mickey Mouse repair to hold me over for the night. Take my advice and hire this company. They're licensed and insured. Attempting to fix fire system pvc can be a tremendous liability on yourself or a plumber that's not properly licensed and insured. It's a costly mistake to attempt this repair on your own or with a plumber that doesn't have proper qualifications. When all was said and done, this repair took approximately and hour or more. Sterling drained the whole system and used a shopvac to remove approximately 5-10 gallons of residual water sitting in a trap somewhere below. It's essential that the contractor dries out the water so that the glue has time to set and cure for 24 hours. This was a good learning experience for myself because I'm an hvac contractor and I deal with some domestic pvc plumbing (low pressure hvac condensation). I'm glad I didn't attempt the repair myself because if I would have flooded my house a few weeks down the line, my wife wouldn't have been happy. 5 stars for service 5 stars for repair 5 stars for pricing

Exceptional service, especially by their estimator Chris, and their tech Tom. I got into some…read moreshenanigans last night and punctured a hole into the sprinkler line and had to call the fire department to shut the system down. I called the company that our HOA recommended but never heard back. Called Precision and they promptly gave me a quote, helped me out a little on the emergency pricing, came out, fixed the issue, and got our buildings sprinklers back on. They were so kind, professional, clean, and courteous, so much so that I asked our HOA management to consider them for future annual inspections. Really grateful for the speed they handled everything.

Please do not use this company. There are better priced options who respect your time, your safety,…read moreand your business. Based on their performance, it is clear Precision Fire Protection respects none of these things. But you don't have to take my word for it... Below is a summary of our two-month ordeal resulting from engaging Precision Fire Protection to conduct a full sprinkler head replacement in our building. If anything is unclear, or you have questions, please feel free to contact me. I'll gladly explain anything that helps someone else make a better, more informed choice. In early October 2023, we were collecting proposals to have 300+ sprinkler heads replaced in our building. Precision Fire was about 30% higher than some out of county competitors, but brought the amount down so we could buy local. We were very happy with this, so we signed a proposal on 10/12. On 10/13, their Project Manager Tom Wilson was to come by to walk the site with a superintendent. He was a no call, no show. He apologized and rescheduled for 10/17. I was stood up a second time. No call, no show. Tom finally arrived the morning of 10/18 to walk the site. He said everything looked good and that we could begin the following week. We had another large interior construction project going on, so I gave Tom the contact information for our site coordinator so that they could brief Tom and the folks at Precision Fire on our site security protocols and procedures and make sure neither Precision Fire, nor the other contractors we had on site got in each other's way. Tom assured me they would make contact. They did not contact our site coordinator. Instead, Precision showed up on Monday the 23rd unannounced. They did not warn us or our alarm company, so they set off the alarms when they drained the system. They left our doors open, so unauthorized members of the public wandered on to an active construction site. During the head replacement, Precision did not properly cover office furniture, leaving black stains and debris on workspaces. The left black stains on the exterior of our building and on a custom hand-painted mural. The flow switch was not properly set upon completion of the job, so staff was called back at night when the alarm went off and the Fire Department was dispatched. Escutcheons and old sprinkler heads were left in piles where they were taken off. Precision took a 15 foot ladder out of our storage, used it, and left it in walkway for our staff to put away. They tossed around furniture and expensive art pieces that had been packaged and stored during the construction. A rented scissor lift has been left on site, covered in boxes of old sprinklers and escutcheons, for the past 49 days. Dear reader, that rented scissor lift is STILL HERE blocking our doors as I write this in December. We have had to call Precision Fire back out several to clean up their messes and to finish the job. We signed the proposal on 10/12, and it is now 12/11. We are still not done. As part of our agreement, we paid to have a five year certification done (it's listed on our contract), but we have nothing to show for it. One of the escutcheons (that we can see) that we've been "waiting on a part for" finally arrived, but it appears that meant they finally found some scrap metal to fashion it out of (photo included). I have phoned and emailed the owner, Art Galindo, and have received no response. As a result, we have no faith in the quality of work completed by Precision Fire Protection and will need to call in another provider to do the inspection and complete the 5 year certification. I will update this account when that is complete.