We found we had our second pipe break under the slab in our bedroom when we returned home from RV…read moretrip and I called JW. They were out to our home in less than an hour. As the owner of JW lived near he also came out and Helped us find a good leak detection company and a plumber. We had a very bad experience with our insurance company with the first break and were desperate to fix the problem. Brandon and crew took care of the restoration and Jonathan was there with his help and support for the remainder of the job. We were so fortunate to call the right company at the right time. i can't say enough about the service we received. Do give them a call. and Thanks guys!!

This company cares about their customers and are honest and decent beyond words. Brandon had lots…read moreof opportunity to fleece me if he wanted to- I didn't really know what was needed. He chose integrity, even though it meant he was giving up money to do so, and he also connected me to a contractor they work with who is probably the best contractor I've run into. Everything about my dealings with both Brandon and Jonathan was top notch. They are skilled, honest, helpful and I'm really glad I called them. I'd like to take this opportunity to thank them.

Fantastic service, coming from the construction industry Jose was really informative and punctual…read more He was very thorough with every step of the way . Professionalism at its finest. For the quality they provided it was a great value. Will be doing business with them in the future.

Great service Jose came promptly after water damage to our house after an old pipe bursted thanks…read moreagain for the amazing service.

Servicemaster Restore by Restoration Pros - Truly Exceptional Service!…read more We had a major water issue at our home in Los Angeles, and Servicemaster Restore was an absolute lifesaver. Even though they're based in Oxnard, the distance never affected their responsiveness or the quality of their work. They showed up quickly, fully prepared, and handled everything with total professionalism. Greg was especially outstanding. He explained the entire mitigation process clearly and kept us calm during what was honestly a very stressful situation. His patience, knowledge, and reassuring attitude made a huge difference. The team went above and beyond from start to finish. If you're dealing with water damage, I can't recommend Servicemaster Restore by Restoration Pro enough. They truly deliver top‑tier service.

The company did water damage mitigation involving the removal of drywall from my ceiling around a…read moreskylight to see if there was water damage. I was told that after the skylight was replaced, they would come back and do the drywall and painting. When I contacted them, I was told my house was too far from their office and that they would not finish the work. I wasn't too far for them to do demo, but too far to finish the job. Very disappointed that I was misled and left to find another company.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

Crew did an amazing job drying out a flooded gym - they even hauled out all the heavy equipment,…read moreweights, treadmill etc. This was the second time we used the company, very satisfied both times.

Very grateful for the help! Reached out with a question and got a quick, professional solution…read more Everything was clear, efficient, and handled with great attitude. Highly recommend!

A squared away, professional, and cost effective operation as I've ever seen with this stuff. I…read morerecently had a renovation done on my place, which left a thick coat of dust on everything, and me in coughing fits. Given they really went into the walls with some work, i figured I'd have this dust checked out just in case. Most labs were charging an arm and a leg for the basics, for a majority worked with large commercial projects. I'm just a concerned homeowner with no technical background who wanted to check some samples. Chuck walked me through it and made It all very easy. Happy to report the lab says my apartment and lungs are somewhat free of dangerous particulate ha. Thanks Chuck!

My friend who used them in the past for mold in her house recommended that I call SOS with haste…read more I'm dealing with mold in a rental nightmare situation and Chuck not only reviewed my case, providing good advice on a course of action that will get us out of this mess, but sent me a detailed summary of our conversation that I can use for reference when dealing with these greedy property management people, my next review. Anyway, this guy really knows his stuff. Would recommend.

If you're looking for a fraudulent home inspection this is the place to go. Most outrageous…read morefabrication of made up issues I have ever seen. Definitely a scam company

Horrible service and customer service. I was recommended to switch to them by my shady claims…read moreadjuster at State Farm after my house was flooded. My entire single-story house was flooded and the original remediation contractor had determined flood cuts were required throughout the house after performing moisture test, but after I switched Servpro they reduced to scope to flood cuts at only the kitchen, dining room and living room. It took them about a month to perform the demo which should have taken a week at most but was drawn out because they constantly no showed and would staff the project with a 19-year-old kid with one of his arms in a cast who would hang out waiting for a crew that never arrived. I expressed concerns about the limited scope as the entire house had been flooded and they kept reducing the scope; not removing the base board despite acknowledging that they were wet, refusing to perform test cuts at saturated areas, and not cleaning the slab. That is when the owner contacted me telling me I didn't know what I was talking about, threatening to cancel my inspections, and threatening to get the "mob" involved. I have over a decade of experience working as a project manager on multimillion dollar construction projects and could see the guy was full of it and was taking advantage of desperate people. Having seen my house flooded, emptied out, and my family moved, I had them continue per their limited scope only to have them fail their mold test without any remorse. After Servepro failed the test, I hired an outside consultant as I was fed up having to deal with poor performance, crooked adjusters, and hostile threats. My consultant was able to get my claim re-assigned to new adjuster who answered his phone and responded to emails and got Servepro kicked off the claim after I shared the threatening texts with the new adjuster. The new remediation contractor quickly determined that flood cuts were required through out the house and was able to perform the demo of 4 bedrooms, 2 bathrooms, hallways, foyer, second living, and laundry room in under 1 week. Once the full remediation was completed, the house was retested and passed the mold inspection. TLDR: Servepro reduced my remediation scope to appease my adjuster, had the project sit idle for weeks, sent threatening emails, and failed the mold inspection after my house was flooded.

We recently had a hot water pipe bust in the wall between our laundry room and garage. The team was…read morean incredible help during this stressful time for us. Professional, efficient and provided top-notch service throughout the entire process. They were very responsive and on site the same day - they were knowledgeable, professional, and always on time. Kept us updated every step of the way, ensuring that we understood the process and they made us feel reassured and taken care of. The attention to detail and excellent communication made all the difference. Thank you for the exceptional work and we will certainly be recommending you to our friends and family! Thank You to the PDRS crew!

Kevin has helped us with few water damage issues over the years. He always offers excellent service…read moreand very fair prices. Highly recommended!

It is really interesting to know about how water and the restoration of it, I think it is really…read moregood job what they do by resorte everything from the garage and it's good to know that if there's any water liquid they will fix it for you. I will let my friends know all about you guys Thanks!!!

My pipes were getting clogged because my daughter kept putting food down the drain, and it…read moreeventually broke. It began as a small leak and then it turned into a big puddle of water. It damaged our carpet too. I called water damage restoration VC and they fixed the pipe and removed all the water. I was looking through a lot of restoration services but they were all very expensive. Safe to say they were the most affordable.

It has been awhile since they did the work but I've been meaning to write a review. At first they…read morewere very responsive and thorough. Then once the work was over, they stopped communicating with me and didn't follow through with my questions/requests. Pretty disappointing :( They need to work on communication. Also if they block off a section of your home they will use staples and tape which will require patching and paint to fix the walls. Just thought I would mention this since we were not aware and it created extra work for us.

Great company with a lot of experience. They handled water damage for us and everything went…read moresmoothly throughout the whole process. Everyone was friendly and easy to work with.