I consider myself pretty handy, but dealing with sewage is something I always leave to the…read moreprofessionals! Donnie is knowlegable, experienced, and most importantly, honest! He always gets the job done right for a reasonable price and never tried to upsell me for anything I didn't need.

We had complex sewer and water supply problems . Donnie analyzed the various problems.Donnie and…read morehis friendly, knowledgeable crew solved the problem with a favorable outcome. We recommend DC Plumbjng. Bob and Karin

Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

We booked a time-sensitive appointment for today, partly based on reviews praising Cuyler's…read morepunctuality and reliability. He never showed, and calls and texts went unanswered. We're now forced to book a Saturday appointment with another plumber at a higher cost. The no-show disrupted my work schedule as well.

I don't usually write reviews but will make an exception for the great service provided by Riviera…read morePlumbing. Had an issue at a rental in Goleta so had to solve long distance quickly. The matter was handled quickly and the tenants were satisfied- all I needed. And at a fair price to boot. The after service communication was helpful as well. All-in-all will be my go to plumber for the future.

Per the new plumbing company we hired (as our water tasted terrible and we kept getting sick):…read more "Here is what I found regarding your reverse osmosis system: The drain and the product lines were switched so that the product water was going to drain, and the drain water was going to the faucet. Additionally, the drain flow restrictor was missing. I also discovered that the membrane was no longer functional, this could be from the RO being hooked up incorrectly. Additionally, the automatic shutoff valve was broken but that was likely unrelated. [Please see photo of water reading showing unacceptable levels coming from the RO--647 PPM!!]" For context, 50-150 ppm is considered the optimal TDS range for drinking water. So, we had been drinking gray water for months! Which explains the terrible taste, and why we kept getting sick. In fact, I was hospitalized with acute appendicitis and had to have an emergency appendectomy ($45,000 hospital bill). At the time they asked me if I'd traveled to any foreign countries and drank the water!!! I'm just sick about the entire thing. So, on top of my $45K hospital bill, we had Channel Plumbing's bill for $887.38 and then the new plumber's bill for $1113 to fix their mistakes. We contacted Channel Plumbing and shared the new plumber's findings as well as the photo of him testing the water from the RO faucet at 647 PPM, and they refused to do anything at all other than argue with us and then go dark. Their extreme negligence could have quite literally killed me.

Evan and Lorenzo were great and responded quickly. I've got an old house with aging pipes; corroded…read moreand narrowed under the slab, and roots coming through all over in the front yard. They did a great job clearing out all the blockages, thoroughly checking the line for any issues, and advising me on some things to watch out for in the future. Now the pipes are all draining perfectly and should keep us going for a long time until we're ready to upgrade.

After having 4 different plumbers bid the job, Ian from Drain Masters was the best for me. What I…read morevalued most was his communication and his timeliness. I was not physically at the address where the plumbing issue was but Ian was in contact with me almost daily, would answer any questions I had quickly, sent me photos, was there when he said he would be and got the job done on time. I received bids at a lower price but I was also chasing after those plumbers (for days) to get the bid in writing, had to ask the same question multiple times to get an answer and 2 of them were over 30 minutes late to bid the job. I realized that if it was this difficult and the job hadn't even yet begun, the lower price wasn't worth it for me. Ian provided me with peace of mind and that truly made such a difference to me. I highly recommend Ian from Drain Masters.

We had a drain clog in our bathroom where there's two sinks in the same counter. Because they were…read morejoined incorrectly upon Constuction the snake wouldn't go down. It went up into the other sink. The owner of the company came out and because he's had so much experience he was able to fix it and tell us how to make sure this didn't happen again. Excellent service and very fair price.

Called Lewis Plumbing for just an estimate to repair an irrigation backflow that was leaking. He…read moredug out the soil around it so he could get a better look. He quoted me the cost to replace but didn't include labor. When we asked for a fixed fee for the whole job he took a while then quoted me $1,000 over the first bid that was a fixed fee from a reputable plumbing contractor. Given this high price we are going with the first bid. He then charged me $330.00 for the labor which he didn't initially tell us about. Being an architect we refer subs often to clients. We will not be referring Lewis Plumbing. I understand if there is a labor cost, but should have been told that initially. Update: The owner contacted us today & he apologized for the misunderstanding for charging us a labor bill for $330.00 and said he would refund my check. We really appreciate that he went the extra mile to make it fair. Next time we will ask what they charge to come out & take a look to fix the problem. We are small business owners ourselves & thank you Lewis Plumbing for the professional reponse to our review. We would recommend Lewis Plumbing for your plumbing needs.

I called Lewis Plumbing for a drainage issue in my kitchen sink. When the Lewis Plumbing technician…read moreIsaac came in, the water was passing through, just slowly. The sink was still usable. When he left. after 3 hours, snaking kitchen line, and then, the tub and the shower line (which was fine to begin with), the kitchen line was blocked completely. I payed $900, and the problem was not resolved but worsened. I now cannot use the kitchen sink (and dishwasher) and have major repairement project on my laps. The Lewis plumber seemes to not know what he was doing. He forgot the equipment (large drain cleaner) in my shower, when I call them to take this out of my house he returned to get it, and after he left I had to srew in the drain opening myself. They charge $165 per hour, and he charged me for 4 hours work while he was only there for little over 3 hours. He lied on the invoice claiming the kitchen drain was blocked from the beginning. Shame on you, Lewis Plumbing. It's the most overpriced plumbing company in my area, and I came to them because my HOA recommended it. Now reading the reviews I see many people had bad experiences with them. I wish I researched them before choosing this company. An update: the company manager called and offered to send a technician at no cost to try to correct the issue. A senior technician came in and fixed the problem within an hour. He also brought back the check I gave them, and issued a new invoice, for $390, which seems very fair. The technician was super nice, and clearly very experienced. The bottom line: the company clearly stands up to its reputation, and makes ammends if anything goes wrong. Frankly, I did not expect this, and am more than happy with the resolution of the situation.

Hot Water Heater Problem was quickly taken care of by Carroll Plumbing. Required a replacement tank…read moreand the front office guided me through the process with the vendor that allowed for a free replacement. New tank was installed very quickly. This is a first rate company.

There are two plumbers in town with the name Carroll. RJ Carroll and Sons, on Salsipuedes St. and…read moreCarroll Plumbing & Maintenance on De La Vina. They both use red trucks. Do not make the same mistake I did and call Carroll Plumbing & Maintenance. They did a lousy installation--very slanted tank (which will likely hold more residue and shorten its useful life), a gas hose that stuck out so far that it prevented use of lower cabinets, they didn't replace the cap and left a mess from their work. Plus, they damaged one of my cabinets, so that it was unusable. I sent an email with images laying out the lousy job and damage, suggesting that they should have done a great job after damaging my cabinet, asking them to return to resolve the installation issues. Note that I did not ask them to repair the cabinet. The office manager asked that I call, and when I did, she proceeded to blame my painters for the cabinet damage--painters who helped remove the cabinet and get the new not water heater in place, PRIOR to pointing out the cabinet damage. She suggested that I was lying when I clarified that the painters had not done the damage. She informed me that my custom Columbia cabinets from Hayward were "cheap" and that I should have replaced them anyway, so she should not take any responsibility for their damage, even though I had not asked them to pay for the repair. She also said they never wanted my business in the first place (apparently, they don't like Rheem hot water heaters, which I had to use as my failed unit was still under warranty), so I should pay them immediately, upon them fixing their poor installation. Wow!!! A bully, poor integrity, a total lack of professionalism and a really lousy work ethic with the installer.

Wow he came out to my business and didn't have the correct seal for my urinal so he said he would…read morecome back Monday but when I called him and said it was continuously leaking he was really rude and said I was accusing him of tampering with my urinal. I texted him that we were going to go with another plumber and he said ' good because I wasn't going to show up anyway'

As a single woman, I want someone who will give me an honest appraisal of what is wrong at a price…read morethat is fair. Steven is that guy! He is on the spot when I need him, has been able to tackle any plumbing problem, and has always charged a very reasonable rate. Personally, Steven is the type of person who is extremely pleasant, knowledgable, and attentive. I would not consider calling anyone else! I truly recommend Santa Barbara Plumbing and would like to express my gratitude for the great job they always provide.