Had a inline short of wiring. Ed came to campsite and quickly found it. Repaired better than new…read more Very professional and a fair price. Would highly reccomend.

Quick response, prompt and executed the fix. Water leak from not winterizing. Had our water flowing…read morein no time. Fixed at the KOA

Last summer, while pulling our Lance RV cross-country in what turned out to be a 10,000 + mile…read moretrip, the unthinkable happened. Brutalized by many days in a Virginia heatwave, our refrigerator/freezer died. Our trusted dealer (a known-quantity) -- indeed, ANY Lance dealer -- was over 3,000 miles away, back in California. With our trip a mere 1/3 completed and our warranty several months expired, we were faced with an expensive appliance replacement! What's more, my wife had loads of hard-to-find frozen foods that were going to go bad if we didn't get that fridge replaced fast. Now the worst thing about this situation is that I was going to be completely at the mercy of the dealer/installer. My fantasy was that a smart, RV-savvy friend would suddenly appear from nowhere and act as my advocate to get us through a fast & effective replacement. Well -- lo and behold! -- out of all the RV dealers in the Virginia Beach area, I managed to hook up with such an advocate at Southside RV in Chesapeake. As my smart friend in the RV business, Lou (the owner) was very proactive on our behalf, taking the initiative to educate me and protect me from what I don't know and from what equipment manufacturers might have built in that would "bite you in the butt" when I would later be out there in the wild using the fridge. He showed a deep knowledge of the kinds of things that can go wrong and helped us avoid choosing the wrong model. Sharlene (Lou's wife & owner) went so far as to help my wife and I to go online and read the reviews of various models ourselves and then collaborated with us in making the choice. And when it was finally delivered and he began the installation, Lou proved to be a picky perfectionist who took long as necessary to get it right. Yet, having cleared his schedule just for us, he managed to get it all installed in a single day, so I needed to make just one 100-mile round trip from my daughter's farm. And despite the time crunch, he still managed to make some modifications to the one-size-fits-all installation recommendations the fridge manufacturer had made. For example, he did a bit of rewiring to make the fuze more easily accessible, so I can easily replace it myself if needed, instead of having to tear the housing apart to get to it! (He was on the phone arguing them several times about such things!) Amazing fact I discovered that day: Before Southside RV will agree to sell a particular brand of RV, Lou (the owner & my advocate & RV installation expert!) insists that the manufacturer send them an RV to evaluate. When it arrives, he proceeds to roll up his sleeves and take this sample RV completely apart! He removes bolts & screws and gets behind the walls and the trim and sees whether they are hiding sloppy workmanship and ill-fitting parts. If he discovers shoddy construction, then he simply refuses to sell this manufacturer's RVs. So if you are looking for an advocate in the RV business -- someone you can trust to be on your side -- then look to Southside RV. It's a true family-owned, family-feeling business. They are hands-on and engaged and sometimes a bit grumpy, especially with rookie manufacturer's reps. Lou and Sharlene are simply good, trustworthy people who will do right by you.

I had an appointment on July 15th to repair a faulty slide. Nothing heard after a week so I stopped…read moreby to check on progress. I was accused of being unreasonable and told of all the problems the owner was having. Nothing was accomplished after three and half weeks and when inquiring on when work might start was advised to take it someplace else due to long lead time of parts. Note, parts were never ordered and I believe were never identified. Very disappointing.

Well I know my previous review was a little close to this but I have to explain why. I purchased my…read moreunit prior to the interest rates getting all crazy. Drew and Jen were upfront with me regarding those interest rates and b/c of that, I bought the unit earlier than expected... however, I did save myself from 3 or 4 (rate hikes since then). However, b/c I bought it so much earlier than expected, I didn't have a place to put it. Dodd RV stored my unit for me and took care of it during the 'winter blast' and kept me in the loop of any needs, issues, and answered a barrage of questions I had (and still continue to have). Jen (Wiseman) is legit. She's the logistics and friendly smile that keeps customers coming back when issues arise. I can't imagine the in/out, fix this and that 'stuff' that she has to go through on the daily. I now have my Grand Design 265bh here at home and could not be happier with my purchase. Between the product service and quality on top of the regional support, I can confidently say I'm a "happy camper" (ha!). Oh yeah, and in several weeks there's a camper show in Virginia Beach hosted by.... Dodd!!! Food Taste: n/a Overall Service: 5 Value of food to cost: n/a Facility: 5 Repeat customer: yes Dog Friendly: no

We purchased our 2019 grand design reflection from Dodd RV in Portsmouth. Everyone there was so…read morenice and helpful. Definitely a pleasant experience all together. I would highly recommend Dodd RV in Portsmouth to anyone.

We first encountered Pete's at The Hampton RV show in March. We initially were looking at Brinkley…read moreand Grand Design 5th wheels. While touring the display rigs, we were greeted by Riley. Riley showed us the RV's we had interest in and then directed us to a Heartland unit. We then encountered the Factory Reps from Heartland. These guys were top notch! They listened to my wife and her wants, I had already noticed that the 2026 units had many of the features that I was looking for, they then told us about a floorplan that was not currently on display. They showed us many photos and videos of the 39FL. My wife fell in love with it! We spent nearly an hour questioning Riley and the Heartland guys and we ultimately decided to order the 39FL, without ever seeing one in person. A leap of faith for sure. The unit arrived about 2 month later. Jason kept me informed about the loan process and set the unit up for us to look at before we ever did any paperwork. The finance manager came in on his day off to allow us to complete our paperwork so that we could do our orientation and pick the unit up the following weekend. The entire team was helpful and made our experience a good one.

I drove out to RV to look at a motorhome that I've seen on their website. The motorhome was used…read more It was so dirty. I can't believe that they would list it on their website. The outside was filthy as well as the inside. I went in the building when I arrived there and talked with somebody at the front salesman told me it was in the used motorhome side, pointed me in the general direction and it's over there and it should be open. I wasted $30 in gas driving there from Virginia Beach. I've never seen anybody that would put something like that on their website without having it ready to go. I wouldn't buy anything from them if they can't do any better than that before the sale I'm sure after the sale you would get next to nothing.

Bill and Megan are a terrific team. Super well organized and conscientious. This was our first…read morevisit from Bill and it won't be the last. He addressed two irritating problems: one with our slide, one with our hot water. Bill is personable, very knowledgeable and skilled. His rate was more than fair. No wonder he has such positive reviews. Many thanks, Bill and Megan!

Bill is the GO-TO guy for anything RV related. His knowledge and experience is simply unmatched…read more There is never an issue too complex for him to handle and his work is excellent! He is always professional, honest, and willing to help you in any way possible. Camper Bills is head and shoulders above any other local RV repair facility in Hampton Roads!

Buying our first new travel trailer was truly a stress free experience. Chesapeake RV was upfront…read morewith the cost and financing. We found their prices to be among the best within a 250 mile radius. Our sales rep Larry was extremely personable and very attentative. He addressed every question we had and even called after we towed our new trailer off the lot to ensure we got home safely. There are a lot of horror stories related to buying travel trailers. Chesapeake RV is not one of them. We were given a 2 hour walk thru covering every feature of our camper prior driving away. As the proud owner of a 2016 Coachmen Freedom Express 236BHS, I highly recommend anyone in the market for a new camper to visit Chesapeake RV - you'll be glad you did.

We have just purchased our 3rd RV from Chesapeake RV. As always, we were not disappointed. They…read morelisten carefully to what you want, paying attention to all the details. Frank Smith went out of his way to make sure we were satisfied with our decision and made the whole purchase process simple. A couple years ago, we tried a different dealership and we will NOT do that again!

I bought a new 5th wheel Sannpiper from Coastal rv last fall. As with anything new you purchase…read morewhether it is a new vehicle, home,boat, or in this case a 40' rv this sometimes need fixing or adjusting. I need both done. I called and explained what the issues were and Coastal told me to bring the unit in and they would take care of it. After a couple of weeks I received a call from Mandy, the service writer, and she said it's all fixed and I can pick it up. When I picked up the unit I had questions. Andy, the mechanic, was an expert with the repair of rv's and answered every question I had. The service was excellent and so were the repairs. And the best part was the unit was under warranty, so I didn't have to come out of pocket a dime! Great work! Thank you Coastal Rv, Billy Wilder

Great customer service!! Good service department. Staff very friendly, knowledgeable, honest!!read more

Had warranty work and repairs done to our Forrest River class C motor home and everyone was very…read moreprofessional, knowledgeable and courteous. The work done was top notch quality and quick. Their quality control is top notch. This is our first service department visit to TAC and the 106 mile round trip was worth it. I got email updates on progress for parts and work. We do not usually write reviews, but this one stood out. Greg and Carol (Poquoson Virginia)

We have only had excellent, courteous and professional interactions with the parts and service…read morestaff at TAC. They have always made sure we had the correct parts for our diy replacements. The service repairs that are beyond our skill level have always been quality workmanship and completed in a timely manner. (We drive past other RV businesses in Chesapeake, VA that repeatedly won't answer the phone or return a call or email, or cannot assure the parts they carry would fit our 2018 camper.) Every mile, every trip to TAC is worth our time. We cannot thank TAC RC in Moyock, NC enough!!

Great place to get a camper or RV. Very knowledgeable, friendly, and helpful staff. What I didn't…read moreknow before is there's a real market for used campers and RVs as well.

I recommend this business as long as you go in educated about what you are doing. I am new to the…read moreRV world so if this is you and you expect them to educate you then shame on you. They sell RVs. There was some moments of pressure tactics but those disappeared when I stood firm for what I wanted. I purchased a used motorhome and trusted my gut to have an outside inspection completed. Smart move as many things identified. When I communicated that I wanted those findings addressed it happened! The service department took care of everything. The day of my walk thru I took almost 2 hours looking at everything so I felt comfortable that things were completed. Hunter and Ashley did a great job, they were patient, and I felt comfortable with moving forward with the paperwork. My sales guy Brandon was great. He communicated all along the way and always returned my calls. I am overall pleased but again I put in the work to ensure I got the RV I wanted in the condition I was comfortable with. You can't blame anyone else if you don't do your part. Would I recommend them? Based on my experience I would.