I recently had some severe water damage to the roof, ceiling, and side panels. Someone suggested…read morethis place and I'm sure glad they did. They did excellent work at a reasonable price. This is extremely difficult work and I'm not sure there's another person within 200 miles than can accomplish this type of work. Tv-Fam is my new @go to" RV maintenance provider.

RV-FAM is a first-class operation and a true no-nonsense team of professionals who know how to get…read morethe job done. Mike in Sales was outstanding to work with as I traded in and downsized from my Class A to a more manageable Class B -- a 2016 Airstream Interstate. He handled both transactions smoothly and made the entire process easy. Vitali does an excellent job leading the RV-FAM operation, overseeing both Sales and Service, and it shows. After my first shakedown trip, I had a couple of issues with the A/C and propane systems that needed attention. I was honestly impressed by how efficient and well-organized the service side of the business is. These guys clearly know what they're doing. They diagnosed and resolved the issues, completed a diesel oil change, and had me back on the road the very same day. Fast, professional service with great communication -- exactly what you hope for when owning an RV. Highly recommend RV-FAM!

We had an embarrassingly simple issue to take care of, but if you don't know, you don't know…read more Online searches were ridiculously confusing, so it was time to call in an expert. Simple Google search landed us TRTS, and man, what a wonderful call it was. Came out the same day to show me what was entailed in our "problem", and since it was so simple, he spent time showing us other things as well. Basically a walking RV encyclopedia. I am so glad to have them just a phone call away for the future issues that will certainly come to our hole in the drive way that we throw our money into. At first it seemed a bit pricey, but if you consider the prices at a service center, the time it takes to get any work done, and the hassle of having to bring it there in the first place, the fees are actually a bargain! One of the best service visits 'Ive had in the past many years, I cannot recommend them enough.

I recently discovered that I had a roof lead on my class A RV that resulted in some interior…read moredamage. Brice responded quickly to my service request and expertly sealed and cleaned the roof. His prices are extremely competitive. In fact, he charged me less to clean the roof than the dealer did in previous years. I fully trust his technical expertise and his honesty. Tidewater RV has a new customer for life!

I love this place very professional , they don't over price you they are very reasonable and won't…read morerip you off I love this place!

9am Friday, I drop my car off for them to investigate a noise and a broken window crank. 8 hours…read morelater, I call them asking for an update. They tell me they haven't even looked at my car and they'll get to it on Monday. As if they expect me to go all weekend without my car. At no point were they ever going to call me? Do not even consider using them for your auto maintenance or repair.

I don't typically write reviews, but when credit is truly due, I feel it's important to say so…read more It's easy to find negative reviews online, yet outstanding service deserves to be recognized just as loudly. I hired Without A Hitch RV Mobile Repair to help address multiple ongoing issues with my RV, including a broken battery drawer, a faulty converter, and a refrigerator that was not functioning. The RV was purchased with warranties, but unfortunately, it had several pre-existing problems and has not been fully operational since the day I received it. Because of this, I've had to work diligently to ensure these issues are properly diagnosed and repaired so the RV can finally function as it should. Matt and the team at Without A Hitch have been absolutely exceptional throughout this process. They have gone above and beyond--communicating directly with the warranty company, clearly explaining how everything works, identifying what was done incorrectly, and outlining what needs to be done moving forward. RV repairs are rarely straightforward, and troubleshooting is involved, but their thoroughness, expertise, and transparency have made all the difference. Beyond their technical skill, they are friendly, patient, and genuinely helpful. I truly cannot say enough good things about them. I fully intend to continue working with Without A Hitch RV Mobile Repair, as I plan to invest more work into this RV, and I wouldn't trust anyone else. If you're looking for knowledgeable, reliable, and honest RV professionals, I highly recommend them. They are skilled, dependable, and simply good people to work with. I wish there was a 6 star button.

Last summer, while pulling our Lance RV cross-country in what turned out to be a 10,000 + mile…read moretrip, the unthinkable happened. Brutalized by many days in a Virginia heatwave, our refrigerator/freezer died. Our trusted dealer (a known-quantity) -- indeed, ANY Lance dealer -- was over 3,000 miles away, back in California. With our trip a mere 1/3 completed and our warranty several months expired, we were faced with an expensive appliance replacement! What's more, my wife had loads of hard-to-find frozen foods that were going to go bad if we didn't get that fridge replaced fast. Now the worst thing about this situation is that I was going to be completely at the mercy of the dealer/installer. My fantasy was that a smart, RV-savvy friend would suddenly appear from nowhere and act as my advocate to get us through a fast & effective replacement. Well -- lo and behold! -- out of all the RV dealers in the Virginia Beach area, I managed to hook up with such an advocate at Southside RV in Chesapeake. As my smart friend in the RV business, Lou (the owner) was very proactive on our behalf, taking the initiative to educate me and protect me from what I don't know and from what equipment manufacturers might have built in that would "bite you in the butt" when I would later be out there in the wild using the fridge. He showed a deep knowledge of the kinds of things that can go wrong and helped us avoid choosing the wrong model. Sharlene (Lou's wife & owner) went so far as to help my wife and I to go online and read the reviews of various models ourselves and then collaborated with us in making the choice. And when it was finally delivered and he began the installation, Lou proved to be a picky perfectionist who took long as necessary to get it right. Yet, having cleared his schedule just for us, he managed to get it all installed in a single day, so I needed to make just one 100-mile round trip from my daughter's farm. And despite the time crunch, he still managed to make some modifications to the one-size-fits-all installation recommendations the fridge manufacturer had made. For example, he did a bit of rewiring to make the fuze more easily accessible, so I can easily replace it myself if needed, instead of having to tear the housing apart to get to it! (He was on the phone arguing them several times about such things!) Amazing fact I discovered that day: Before Southside RV will agree to sell a particular brand of RV, Lou (the owner & my advocate & RV installation expert!) insists that the manufacturer send them an RV to evaluate. When it arrives, he proceeds to roll up his sleeves and take this sample RV completely apart! He removes bolts & screws and gets behind the walls and the trim and sees whether they are hiding sloppy workmanship and ill-fitting parts. If he discovers shoddy construction, then he simply refuses to sell this manufacturer's RVs. So if you are looking for an advocate in the RV business -- someone you can trust to be on your side -- then look to Southside RV. It's a true family-owned, family-feeling business. They are hands-on and engaged and sometimes a bit grumpy, especially with rookie manufacturer's reps. Lou and Sharlene are simply good, trustworthy people who will do right by you.

I had an appointment on July 15th to repair a faulty slide. Nothing heard after a week so I stopped…read moreby to check on progress. I was accused of being unreasonable and told of all the problems the owner was having. Nothing was accomplished after three and half weeks and when inquiring on when work might start was advised to take it someplace else due to long lead time of parts. Note, parts were never ordered and I believe were never identified. Very disappointing.

James and his crew were able to get a custom drive shaft built for my truck in less then 5 hours!…read moreThese guys know and understand custom suspension. My truck is from California and is set up for desert driving. After a 5 min conversation with James I knew I was planning n good hands. These guys are truck guys and get what it takes to make a custom drive shaft. I will be going back in the future! Solid service, they know there shit!

We went to a tire shop to get new tires and a front-end alignment for our 35-ft. RV before we…read moretraveled to Texas for the holidays. We were told we needed to replace the king pins before the alignment could be done. After a dozen calls looking for a business that could do the work, we were finally referred to Spring Menders, who said they could do the job. It was well worth the two-hour drive to their shop in Norfolk to have James tell us the king pin problem did not exist but one wheel bearing reservoir was dry and needed to be replaced. The other needed fluid. He explained the issue thoroughly, even showed me all the parts involved. The work was completed by early the next morning at a fair price. He referred us to a tire dealer who installed the new tires at Spring Menders' shop, and we were safely on our way. We are thankful we were referred to an honest guy who clearly knows his business.

Awesome guys! Even though I turned down the quote I received (keep in mind full header work plus…read moresome repairs) I could not do at the moment, this shop knows their stuff. Once my truck is squared away over time, I will definitely be going back for a dyno tune. Thanks again fellas Sincerely Mike​

Long story short, they've held my car in the shop for almost two years now (complete engine swap)…read more I'm extremely disgusted by their work ethic and the current state of the car. The owners were not in today so I asked the receptionist what was the reason for it being held up for so long? She said the exact same story they've been telling me all along. "OoOoOh we are losing workers and the new guys don't know what's going on with the current projects".. regardless, how is that my fault? Plus, one of the actual owners claims to be the one working on the car himself so..? I don't understand the issue. had I not stopped in today; who knows when would have been the next time they notified me. Thats also another thing. EXTREMELY POOR COMMUNICATION, why is it that no one at this shop can keep me in the loop? Updates? Nope. Never. Estimated time of completion? LOL. never! Oh you're going on deployment? Let's put this project on pause. Now, there has been "some" progress on the car which I will give them that but come on now we are going on two years. TWO YEARS GUYS!? I guess 3 is the magic number? Just so sad at how this ended up. Be careful. Don't end up like me.

Excellent service, very communicative and friendly. Needed my sunroof replaced, GEICO recommended a…read moreservice that referred me to Auto Boutique. The glass was delivered by FedEx later than promised, but Phil started prepping my car anyway. By the time the glass came he installed it immediately and I was ready to pick it up sooner than expected. Wholeheartedly recommend them!

AMAZING JOB! Ordered KatSkinz leather for my 2007 Dodge Ram. Got the seats customized, and…read moredelivered in less than a week. Installed same day! Amazing job with a fair price from Auto Botique, would highly recommend.