I called this company for an estimate after getting positive buzz about them. It did not go well…read more The angry, threatening , defensive posturing of the owner in response to valid concerns is carefully described by another poster here, but my experience was quite similar. I was harassed online and the owner of this company made me feel unsafe. I also think the owner overcharges for services and is a racist. He may do good work, but I will never hire or recommend this company YMMV My original review of this company was on Facebook. I went to look it up today because I usually don't recommend leaving negative reviews and wanted to use it in as an example of when it was appropriate to leave a negative review... I had some very specific examples in it. I'm not sure how they managed to get that deleted, but they did. I think they shut down their old Facebook page and started a new one that doesn't allow users to leave reviews

Called to get an installation of a bathroom fan. Was told that they did not do individual…read moreinstallations only whole bathroom remodels. I did not get this impression from the description on Yelp.

paid Kova to do a plumbing job (bathroom remodel). took my money and never completed the job. the…read moredemo work that they did (and was the only thing completed) do was done inappropriately and a new contractor had to re-do all the removal cuts which were jagged and unsafe and not straight. had to replace entire floor because of these cuts. Business stopped showing up and stopped responding. would not recommend

The contractor contacted me after a few days to apologize for taking so long to contact me. I…read moreoffered some dates and times to meet and I never heard back from him again. So I won't be using or recommending this Yelp sponsored service again. The vetting process for your contractors seems inadequate. Thanks for asking.

Jessie and Brian did amazing work on our floors! They are both personable, professional, and…read moreflexible. Brian kept me informed and updated on the process and timelines the entire time he was here. He was very tidy and efficient. Jessie provided great advice on maintaining and even went above and beyond to accommodate equipment for us to move our furniture when she wasn't obligated to. I immensely support Jessie and everything she and her company stand for, and couldn't recommend Cle Hardwood enough!

Great experience with Cleveland Hardwood Restoration! Jessie really knows her stuff and gave me…read moregreat advice during our initial consult. Her team beautifully restored the floors in my bedroom and I couldn't be happier with their work. The team is friendly, communicative and reliable and they do a fantastic job at a very fair price. Could not recommend them more!

Adam has grown into my go to contractor for all interior finishes! We have worked together since…read more2016 and will continue to grow together!

If you want a return call or expect someone to show up when they've told you twice they would be…read morethere--this company isn't for you. Find someone more reliable.