Chano and his team did a fantastic job on our Tudor home. We had leaks around the timbers on the…read moresouth elevation that other contractors were unable to fix. Chano took the time to listen to our concerns and investigated the source of the leaks. His team was polite and respectful of the property. Their work was done well and we couldn't be more pleased with the result.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read more Kearns Roofing, and Mike Nicely, in particular, so far exceeded any expectations that even my nitpicking, micro managing handyman father visiting from NJ was very impressed. From start to finish Mike facilitated the process and made sure it went without a hitch. Having never replaced a roof or worked with insurance to cover wind damage, I didn't know where to begin. Mike worked with the insurance adjuster and looked out for my interests at every turn. The team removed the old roof and installed a gorgeous new roof in one day! They cleaned up every last scrap and nail, and provided beautiful drone pictures of both the process and the end product. I requested commercial sized gutters with screens. They added flash barriers for points where the roof pitch could result in excess flow. My father has called twice to tell me how impressed he was with the workmanship, service and end result. Honestly, Kearns roofing and Mike Nicely were so good and efficient, I worried it was a scam and I was going to be stuck with a terrible bill. In the end, it cost me LESS than estimated because Mike did a great job working with the insurance company! He saved me thousands of dollars and the quality of work is exceptional. I could not be happier. Thank you, Kearns Roofing and especially Mike Nicely! You live up to your name.

Very satisfied with the workmanship of this company and all the employees. Jordan was extremely…read morehelpful and always available if we had any concerns. I would definitely recommend this company over & over again

This is like the 4th or 5th time I've used 1st Choice. They replaced to roofs on 2 of my houses and…read morethe garage roof once. They did a great job everytime. Their prices are very reasonsible. Great value for the price. They replaced my roof, in 2 days, from tear-off, new roof, and clean up. This is the reason I'ved use 1st Choice for both of my houses.

They know what they are doing and did a great job. They communicated well and completed everything…read moreoutlined in the estimate. My roof and gutters look beautiful. I have no complaints.

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

Excellent customer phone scheduling. The two workers were skilled and professional and discovered…read moreand made appropriate repairs . I was well pleased and recommend this company .

I needed a new chimney cover on my home. The old one was made of metal and was starting to rust…read more It had been caulked but would be starting to leak soon if not replaced. There are very few companies in the area that rebuild chimney covers. Runyon came out to provide an estimate quickly, and was able to get materials and fix the chimney cover quickly as well. The new one has a drip edge and rubber top and is sided on the side. It is a quality product that looks like it will last a very long time! The most impressive thing though was the professionalism and thoroughness of their crew. The person who came out to do the work was careful not to disturb the neighbor's yard (as my chimney is in her courtyard). They cleaned up everything. And inspected the entire roof while they were here. Any minor issues with nails and caulk or sealant were taken care of -- unfortunately many do not realize that a roof needs regular maintenance for these things -- especially in NE Ohio. They were polite and thorough and it was just an overall GREAT company to work with!

During the storm of early August a small piece of siding blew off the house. It would take longer…read moreto set the ladder than install the piece. We got quotes that were quite frankly outrageously high. Taylor Wright of Wright Home Renovations (440-465-5834) gave a most reasonable price and did a great job. He is a great craftsman and great company. If you have a job and don't contact him, you are missing out on dealing with a great contractor. He will finish what he starts in a timely manner.

Sometimes when you are dealing with an insurance company you need an advocate. Over the years…read morecounter Powers has been that advocate for me. August 6th of 2024 we had a tornado come through Concord township and we had quite a bit of damage to our roof. I called Connor he came over looked at the roof made some repairs I asked him if I should file an insurance claim he said no not yet we still don't know the extent of the damage. Brutally honest. Almost a year went by and I started to lose even more shingles and after I called Connor over one or two more times he said I'm afraid it's time to get that claim going your shingles have exhibited more damage than we thought. I was wondering why shingles were ending up in my garden beds. So I filed an insurance claim in September of 25 and to be quite Frank and quite honest it has been the worst experience in the world. Connor provided all of the pictures all of the paperwork that the provider requested and at times they would ghost us for weeks. It came up to almost October of 2025 but the weather is starting to turn when our roof was finally approved. Initially they tried to just replace 10 squares of shingles but they did not tell us where so they were hoping maybe throw some money at the insured and maybe he'll go away. Conor fought for me. He was able to patch my roof up with some tarping that you could actually barely notice. When spring came around and the snow was gone he had to have it about 40°. The roof job officially started. Unfortunately when he found some more rotted wood around my chimney he had to submit a supplement to the insurance company which again she straight up just ignored us for weeks. Connor was relentless. Between numerous emails and phone calls we finally got the attention of the insurance company again. They approved the supplement Connor made all of the repairs to my poor house. I referred him to anybody who will listen and needs roof work. What a straight-up honest nice man. Powers roofing for the win.

So easy. Called back right away (on a weekend). Provided options and was early getting the work…read moredone.

Our HOA had haIl damage and an insurance claim. Bo Pilkington fought for us to get the claim…read morehonored. Unfortunately, one of the residents had gone rogue and put up her own roof with mismatching material from the other others. That rendered our ins policy null and void. Each resident had to pay for their own roof to be replaced. We hired Bo and glad we did. He is a good communicator. Honest. Excellent crew. Best clean up We have ever seen. Polite. Kind. Reasonable prices. Ours was a rough time in a crap situation. that was two years ago. Now, he is rescuing using us again after resident had a total loss fire. Having worked with countless contractors for years, we rank Phoenix Roofing and Solar as the very best. Thanks!

This review is for: Phoenix Roofing; 14408 Detroit Rd; Lakewood, OH 44107; 330-524-8323…read more I can't say enough great things about Phoenix Roofing and owner, Bo Pilkington, who kept me fully informed every step of the way, from first estimate to garage roof install. The Phoenix crew practically rebuilt my garage, installing badly needed support to the garage sides and back wall. Do yourself a huge favor & let Phoenix Roofing do the job right the first time. My garage roof was severely damaged during April 1st storm. I did my research & over the last 2 months, received quite a few roofing companies estimates. Some requested signing a contract, which I of course read and chose not to sign. A couple had open ended clauses which would have enabled the company to charge unlimited extra material and extra labor costs. Phoenix Roofing does Stellar work, charges a more than fair price and deserves your business. Carol Ann Lambert Puritas Ave, Cleveland