We couldn't be happier with our new porch--what a transformation! Iron Castle Construction's skill…read moreand professionalism are as impressive as the outcome itself. Owner Ken Schubert worked creatively with us and our design, streamlining materials and construction methods to capture the look we wanted at a price we felt good about. He took extra care in construction, picture-framing the decking, a detail I wish I'd thought to ask for and was overjoyed that he included. From inspiration photo to finished product, Iron Castle turned our lackluster, sagging brick porch into a wide, welcoming, beautiful entry. We're excited to tackle future projects together and recommend Iron Castle to everyone we know.

I honestly feel a bit bad leaving a 3-star review here because everyone I interacted with at Iron…read moreCastle Construction was genuinely kind, respectful, and responsible. On top of that, the quality of their work is fantastic. Among other great things about their work, they did a beautiful job matching the existing wood molding in our home with the new construction they did on our bathroom. Price-wise, they were right in the middle of the road compared to the other estimates I received. Where things fell short for me was communication. I know contractor-client dynamics can be tricky, but as the project progressed, it became increasingly unclear what the actual timeline or next steps were. The project ran longer than the original estimate, and I was never given updated, reliable estimates for completion. (Part of this was due to scheduling inspectors which had nothing to do with Iron Castle, but even factoring in the inspection wait time, the project went beyond the initial estimate.) Toward the end, communication broke down and workers would show up on days without prior notice, even after I explicitly asked to be kept in the loop on scheduling. That was stressful because we had our work to take care of. Big picture: Iron Castle does high-quality, beautiful work, and they are good people. But while I love the finished product, the process of getting there was not what I would have expected.

My Husband and I have had Dave and his crew in the past do are windows and vinyl siding, and they…read moredid a magnificent job, and now that were in a new home were ready to do the same job with the same crew windows and vinyl siding, , can't wait to see them all and watch them transform are our home once again into a beautiful home. If any one is looking to do the same as us definitely go with US windows Dave and his crew are sincerely the best.

Would not recommend. The windows and slider they installed are not custom. They covered the gap…read morewith 1/4 round trim. Even the trim was beat up, clearly not new.

AMAZING! If I could give more than five stars I would. I've never been more satisfied with a…read morecompany from start to finish than I am with Windows Universe. Eli did a fantastic job, not only teaching me about the options I had but making me feel comfortable that the decision I made was entirely my own. Absolutely no high pressured sales or gimmicks, just straightforward pricing and honest information. *Chefs kiss!* Once I committed, WU literally sent me an email every single week keeping me posted about the status of my windows as they were manufactured. Even after the windows were made, I still received a weekly email until they were ready to schedule us. The installers, Lou, Jon, and Calvin, were nothing short of professional and kind people. Not only did they do a fantastic job of removing the old windows and installing the new ones, but they cleaned up absolutely every speck of dirt that accumulated from the install. My home was even cleaner than when they arrived!! I absolutely love my new windows and loved the entire process. I cannot recommend them enough!! 10 out of 10!

Excellent professional replacement window company. Great experience with no pressure sales in the…read morebeginning to the actual installation! The install team worked hard and efficiently and cleaned up afterward! The installers are not subleased employees and company employees. Our installers Lou, Mike, Benny and Donovan are top notch installers! We love our new windows! We especially love the window security factor that the windows have on them to prevent theft. We will be using this company in a few weeks for our front door and sliding glass door! **Update to this last post** 8/21 we had our front door and sliding glass door replaced and the team that was sent out Calvin, Zack, Drew and Will also did a great job! Very professional and found some water damage to the floor near the old sliding door. They replaced the floor at no extra charge! love our new front door and sliding glass door! I highly recommend window universe!

I read some of the reviews for siding and windows and must say my experience with Empire has been…read morenothing but positive-from the initial sales meeting to final install. I was asked if there would be a significant other attending sales pitch meeting and I politely indicated I'm a single mom and will make the final decision myself. Yet, I understood the reason behind the inquiry and had no problems with it. The sales guy was straight to the point didn't really try to sell me the product just provided information regarding the product and answered questions I had accordingly. Which I was grateful for! He let me know that there would be about an 8-week fabrication Lead time which I was fine with. The windows did end up ready for installation within that time frame. Empire graciously set the installation date according to my schedule. And I can't rave enough about the three person team who came out and completed the install. Dave and his crew were on time, addressed my concern about placing down floor protection- which they had already anticipated. They were knowledgeable with the product and how to install the windows and the back patio door. Hard consistent workers, there was no downtime during the install. the framework after the bay window was removed was done very professionally and looks amazing. They answered my questions professionally and didn't make me feel stupid for asking very simple questions at times. I cant say enough about this crew, I hope they see this review and see how appreciative this single mom is. They cut no corners and provided exceptional install service that gives this mom a peace of mind! Plus they graciously accepted to take a photo in front of my new front windows!! Thanks Empire for the new windows and patio door!

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

Horrible Experience! I called them and requested a roof repair. When he came to my house. He went…read more on and on before he told me "we don't do roof repairs". He wasted my time and his.

very nasty staff who scams disabled seniors as well as others out of money just to get business!…read more dont trust them with your money bcuz once they have it, its gone.... even if you change your mine! its gone! the more you call for a refund, the more they play with you, belittle you, twist your words, and finds excuses not to return your money! absurd! never get a roof from them! they are scammers, theives, and bullies!

I seriously thought I had left a review... new windows maybe two years ago? BEST BEST price in town…read more(we shopped 3 total). Super friendly service... our windows are perfect! Sturdy, no leaks, fit within the condo guidelines. Fast forward- we cracked a window- they provided a replacement at minimal cost! Love the small town feel and excellent quality! Thank you so much for all your great work!

Purchased a beautiful, well constructed shed. The entire process-from looking at examples on the…read morelot, knowledge of the salesman, to purchasing and having it built on site-awesome experience! Beyond happy with our shed and have told all of our neighbors as well!

I appreciate your response but you fail to mention that 3rd Generation "caused" the damage and is…read morenot owning up to that fact. To add further insult, you offer to make repairs only if I agree to pay for the damages 3rd Generation caused. Bond was denied but that doesn't negate the warranty for poor workmanship and trying to pass the cost on to me the customer to get it fixed. The fact remains to this day, there is a failed inspection due to the negligence and the permit remains open for which 3rd Generation has been cited by the city of University Hts.

3rd Generation Home Improvement, good old-fashioned craftsmanship at a fair and honest price…read more From the office to the field, you guys were fabulous. Mike, Rick, Josh, Derek, and all those involved in inspecting preparing the scope of work, quoting the job and ensuring that everything was easy and went smoothly and as planned are truly remarkable people who looked out for our best interest. You guys were there every step of the way and walked us confidently through each stage of the process. Your professionalism was unsurpassed. The crew showed up when they said they would and worked steadily until the job was completed. Their speed and thoroughness of the tear-off and reinstallation was beyond our expectation, and they even cleaned up after themselves. Thank you so much 3rd Generation for our beautiful new roof. We would highly recommend you to anyone and everyone who is interested in quality work being done in a timely and skilled manner, at a fair price. Sincerely Scott & Melissa Young