I just got done building my home and asked around to see who the best television service provider…read morewas. I kept hearing about good guy satellite. I gave them a call, Erik set up a time and showed up ON TIME. I didn't have to wait for a 12 hour window for him to show up. He went over all my options. I really enjoyed his no pressure approach. He just laid out the different packages, I chose the one that best fit my needs and he got to work setting everything up. He made sure to clean up when he was done. He did a fantastic job. I've had zero issues with any equipment. If you are looking to get your home professionally set up with satellite, don't go with one of the "Big Guys" go with the Good Guy. Erik is awesome! Stop reading this review and call him, you can thank me later (you're welcome)

From the owner: Good Guy Satellite and Internet is a local company based out of Eastern Idaho. We specialize in…read morerural areas of Idaho. Service from Island Park all the way to Bear Lake. Our skilled team has been in the business for over 15 years. Contact us today to connect with someone local.

This is the worst customer service I've ever seen. It took me WEEKS to get an installation…read morescheduled, and when the technician came, he told me that it is impossible that we get Internet At our location. Keep in mind I had 3 employees TELL ME that I could. When I called Big Dog again to try to see other options, they told me they would call me back. I never got one call back, and when I mention this to an employee, I get yelled at. This is unacceptable. You WILL not get internet, and you WILL be led on a while goose chase for weeks. I wish I could put 0 stars.

Seven MONTHS (almost to the day!) to clear up a 'package' order on DirectTV! Travis--probably GONE…read moreby now--screwed up the package request (again, your life being made 'better' through use of computers and the incompetents that 'run' them) causing the order for EXTRA to be installed as CHOICE. Neither Travis NOR the supposed manager would do ANYTHING beyond say it--THEIR mistake--was something they just couldn't help my out with! I will NEVER walk in their 'business' again! PS: The original screw-up was eventually corrected, NOT by one of AT&T's good old Pakistanis (didn't recognize the 'accent'), by DIRECTLY by DirectTV themselves, out of their Colorado office!

Customer service has continually gone downhill, starting with raising prices after telling me I…read morewould be locked in for life at a lower price, closing all offices, so you can't go into a store, and now not allowing customers to actually talk on the telephone to a real person. Customer service online does not count as they read from a script and are not allowed to make any decisions on their own. I've been with CenturyLink for many years and recently moved in to an apartment that provides their own Internet. I went online (because you can't talk to anybody in person) to cancel my account. I was told that, because I was two days past the cut off date for billing, I would have to pay the entire month - despite not using their service - plus the new increase of $5 (so $80!) added this month. I am furious! I really people read these reviews before they sign up with this company!

Horrible customer service and billing issues! Called three times to understand why my auto pay…read moredidn't process through their system only to be frustrated with representatives that consistently has horrible attitudes and didn't seem to have the ability or training to handle the issue.

I understand that Dish now owns Hughsnet. This review is about Hughsnet…read moreinternet service. They should get hammered for false advertising because there's nothing "lightning fast" about this service! I have had it for a little over 2 weeks and it's so bad I'm going to have to pay the early termination fee! But I can't stand it for 2 years. It's slow, the signal is constantly dropping in the middle of something and when I contacted customer service, I was told we had too many devices attached and were clogging the system. Really??? If 3 tablets, 2 phones and my Roku is too many then I think it's their system with the problem! DO NOT GET HUGHSNET, you will be sorry. Now, how do I get rid of the big, ugly pole......

The worst ever!!!! Was on hold for 30 min and when I finally received a real caller it was another…read more30 min to get me the worst costumer service ever!!.. I have had dish for just over 2 yrs now and when I renewed I was told I had to pay an extra $10 with the SAME CHANNELS because the promotion ran out. I agreed to pay the money if I had same channels. WRONG!!!.. they screwed me out of the nfl channel And when I called to ask why they said my only option was to pay an extra $10 on top of the $10 dollars I am already paying for the NFL channel I had 2yrs ago for less. I do not recommend dish at all.