1. Smooth Moves

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Excelsior Springs, MO

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Smooth Moves

5.0 (2 reviews)
Open • 9:00 am - 5:00 pm

Services - Smooth Moves

In-state moving

Out-of-state moving

Packing

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6 years ago

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7 years ago

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Out & In Moving

Out & In Moving

(24 reviews)

Sad to see some bad reviews on Yelp. Based on my experience, this company has changed their…read morepractices and listened to customers. Or I must have gotten the A team! I got several quotes from different moving companies in the area and ultimately felt like Out and In were superior! Boy, was I right! John the ops manager contacted me to confirm details. Then when moving day came, Josh contacted me to let me know how far out they were and eased my mind about getting it done! Josh, Isaac, and Brendan showed up, got familiar with the house, protected all our floors and walls and got straight to work. I was so appreciative of how hard they all worked and cared for our stuff like it was their own. Then we got on the road to our new home (2.5 hours away). They unloaded it in record time and placed everything where we wanted it. I am COMPLETELY blown away by how this company operates. And it truly starts with who they hire. Couldn't have asked for a better experience and would give them 5+ stars across the board. Thank you! Thank you! Thank you! Missy and Chazz White

I had a miserable moving experience with this company. First, they were supposed to bring 5 boxes,…read morea wardrobe and packing tape which they did not. I was told the furniture would be wrapped in moving blankets and plastic so nothing would be harmed. A treadmill set down in the wrong place, and when I asked him to turn it around, it ended up at an angle into the room. It was very difficult for my friend and me to get it into the right place. The recliner was not plugged in and the plug was under the chair, so a friend and I had to move the chair in order to get to the plug and plug it in. Things were left in my old apartment, such as boxes, a folding chair, a router, speakers and other small items. I was moving from one apartment to another in the very same building, so there was no truck involved. Part of my Cpap machine went missing and it took me over a week and $159 to replace it. When I went back upstairs the next day to retrieve all the items they left in my old apartment, the bedroom window was wide open and the toilet seat up, indicating little regard when they were done. The large dresser was still wrapped in plastic (no moving blankets were under the plastic) after they left, and I had not found scissors or a knife yet so I had to peel it with my fingers to get to my clothing and the wrap is still behind the dresser where I stuffed it because I could not move the dresser to unwrap it properly. The two men acted very friendly and charming but did not live up to what was promised. I called the company the next day and asked for some kind of compensation for the errors. All they offered was to send somebody back two days later to pick up the things that were left behind. Because I could not keep the keys to my old apartment, that was not a satisfactory solution. I thought they should have reimbursed me some of the money I spent - $550 to move a 424 square foot apt with no appliances. Promises were not kept. Things were not done as advertised, and I would not encourage using this company. Wendy

U-Pack Moving

U-Pack Moving

(18 reviews)

My fiance and I recently made the move from Kansas City to Portland, Oregon. We looked at multiple…read moreoptions for moving, including driving a u-haul and/or renting a moving van. The relocube through U-Pack was the best deal if you take into consideration cost and the process of driving 27 hours with a u-haul. We had a pretty tight timeline for unloading our cube in Portland, so we opted for the guaranteed delivery option and it arrived at 9:00am when they had given us a delivery window of 8:00am-12:00pm. Every step in the process was great. The customer service when we called to ask questions about reserving the cube was extremely friendly and helpful. The drivers that dropped the cubed off in both Kansas City and Portland were polite and friendly. We followed the packing instructions and were sure our cube was packed tight. Not a single thing moved or broke on the journey. The cube fit easily in my fiance's driveway in Kansas City and fit perfectly into a street parking spot at our new apartment in Portland. It was clean and spacious (the 8 foot height gives you a lot of room you don't initially realize). We fit a bed/box spring/frame/headboard, a couch, a kitchen table, a bike, 3 box wardrobes of clothes, 3 large boxes of personal belongings, and tons of boxes of wedding shower and wedding gifts into the cube. At the end, I was worried we would not have enough stuff to fill it tightly enough to prevent anything moving. I would definitely use U-Pack again!

Their communication and customer service. You cannot reach anyone via phone. You sit on hold…read moreforever and finally reach someone they transfer you and you sit on hold again and finally hang up. If you opt to have them call you back they never call you back,

Smooth Moves - movers - Updated October 2026

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