We have rented on separate occasions and the staff has been courteous and helpful. Facility is…read moreclean and safe, with various unit sizes that are easily accessible.

It's not the same without the original management. Their customer service is horrible. The place is…read morenot kept up on the outside filthy dirty. Go rent somewhere else he probably be happier. And their district manager she's a snot

Great customer service, competitive rates. Very clean storage area and business office.read more

Had a storage unit now for one month. Mike was exceptionally helpful with the registration, payment…read moresetup and details of the unit. He is a template of how all Managers should provide customer service. Very personable and accommodating. Would and will recommend this location to all.

2nd time using Extra Space at the 63rd st location. Just as my original experience, i give the…read morecompany, this location and the staff - especially Stephanie, very high marks in customer service and providing assistance for storage size required, etc. Payments, hours, availability and organization have been flawless.

The lady her name I believe is Shelby. She assisted with pricing for a storage unit. She was…read morewonderful. She was very helpful, sweet, patient and knowledgeable. I may store my belongings at extra Space Storage. I wish all employees were like her. I give her a A+++++

Friendly and helpful. Easy to rent, good app, on-site help from Kevin was great the day we moved.read more

I've used storage spaces around town before but this is my new favorite. I didn't know I had a…read morefavorite until I talked to Joshua and met Matt. Two great folks and I felt like they cared. Every other place felt like the manager found an easy job in exchange for a free apartment on site. Anyway. Filling this one up quickly. I'll probably get another here. Also - best price in the area that I could find.

Good facility. Large elevators. Needs larger cards. Staff…read morewas unfriendly and uncooperative.

RENTER BEWARE!!! They will reel you in and tell you one price to get in the unit and then they will…read moreraise your rates over 35% after only 7-9 months...AND, when asked if they can increase at a slower rate since you have been a good paying customer, their answer simply "no" that just what we do with our "Algorithums". now, I am making the decision to find something else. what they are doing is just not right.

I rent it every winter for my car and i love it! Everything is easier to manage it through the app.read more

I have had a unit here for less than a year. I've had nothing but issues trying to get a hold of…read morethe staff on site when it says the front office is open until six. I have never been able to find someone here during open office hours. I have lost my key and need to get into my unit, but I can never reach an actual person to come and let me in and exchange my lock. The automated telephone system will run you around in circles and it doesn't let you reach out to your property manager . I've never missed a payment and they are quick to charge you late fees, but their customer service needs a serious overhaul.

Andrea was very helpful in selecting the right unit for my needs. She is friendly and welcoming,…read moremuch appreciated.

Very easy to get the unit, and I loved the easy access 24 hours a day! The unit was clean and…read moremanagement was friendly. And the location was great since it was right off the highway. I'd definitely use them again if I need storage.