Katerina is truly the best. We were having issues with our 3yr old Havenese jumping and peeing…read morewhen people would visit. When I first contacted Katerina I was a little worried about her accent, but as soon as she entered my home, I realized there were no communication problems. My dog Snickers responded to her beautifully!! In no time at all she taught him how to behave properly when guests arrive. We couldn't be happier!

Some people know people. But it takes an even deeper talent to know dogs. And Katerina knows dogs…read more She also knows how to help people who need help with their dogs. She is a true miracle worker (at least in the realm of turning a wild beast into a gentle spirit). If you have a dog that requires training, look no further.

Another outstanding nail job today with Shannon, and last time the bath went well and we worked…read moretogether that my unsure German Shepherd girl didn't want to walk right in but today she did!! That's progress!! I just can't say enough about how much peace and joy it gives me to have a groomer that will work with me and my dog. Shannon is so amazing and gave us a suggestion for a product for my girls paws. I love this place and Shannon too!

Shannon did a wonderful job with our Great Pyrenees, Chase. I don't know how she got all the…read moreshedding hair off our big guy but she did. It was Chase's and our first time at a pet salon and we will be returning to see Shannon again in the near future.

John always does an outstanding cut for our 2 bernedoodles. We've been going to his shop for a…read morecouple of years ago, and his grooming is always perfect. Plus he's such a great guy! Staff is friendly, courteous and kind to the doggos. Highly recommend!!!

THE OLDER LADY WHO WORKS HERE IS RUDE & DOESNT KNOW HOW TO GROOM DOGS…read more I am new in town and was looking for a groomers nearby, I had a very nice phone call with the gentleman who I scheduled the appointment with. I was super excited. Then today, the appointment day, I called ahead of time to make sure this was the correct location since the location on apple maps was on main street rather than Frontier town. I let the lady know I had an appointment at 11:30 and my name and that I wanted to make sure that this was the correct place. I was IMMEDIATELY met with attitude and rudeness. I was immediately uncomfortable and was shocked since the gentleman before was such a nice guy! Then I go into the appointment, the older lady who spoke to me on the phone, she asks me what are you looking for him to get done today? I said I'm not sure this is my first time making an appointment for my dog (i only used to just drop my parents dogs off and pick them up at their groomers kuts and kisses) then she proceeds to tell me that they don't cut Pomeranians hair because it damages their hair....(my parents have a Pomeranian and gets hair cuts all the time with no issue ) so I'm like okay and they take him back. 20 or so minutes later they call saying he is ready to pick up. When I pick up my dog, I didn't notice at first but when I got to the car she did cut his hair and it was TERRIBLY DONE!! She literally said they don't cut Pomeranians hair??? AND ITS CUT UNEVEN !! It's not even cut symmetrically, his left side of his face is longer than the left and his back legs are still raggly when at a proper groomer it would be straight and precise as with Kuts & Kisses. I am autistic so confrontation is not my strong suit so I just paid and still gave her a tip and left. I have never seen such unprofessionalism, lack of information for grooming services & have never seen such a bad haircut on a dog ever. Kuts & Kisses does an amazing job on my mom's Pomeranian, chihuahua and shetland sheepdog so I know what a good groom looks like and this was just done so so poorly. I wouldn't recommend the older lady cutting your dog's hair if you decide to go here. If she didn't work there I would go back because the guy who runs the place is very nice, and would love to see how he grooms but her behavior made me uncomfortable and never want to go back.

I had my 3 year old Labrador there for boarding for weekend in July. We had always used Dogtopia,…read morebut the Utica location closed permanently recently. So, it his first stay at Pet Smart Boarding. I also had them trim his nails. They did a great job on the nails, and my dog seemed like he enjoyed his playful weekend stay, as he passed out, tired and happy when we git home. Will definitely recommend their day care and boarding services to anyone!

Bark Avenue ended up being a great choice for our two dogs -- we have small dogs…read more 8 pound pomeranians) at are social, and the fact that Bark Ave separates their social groups into big & little meant that they were able to play hard and I wouldn't worry about them getting accidentally injured. The play areas have cloud based webcams that they have an app for their customers to view, I was able to check in several times on my vacation to see that they were up and about. Bark Ave was also more affordable than places like camp bow wow while offering the same type of services (group play, camera check ins, photos posted daily) Overall great quality care and a good price, 5 stars. Will definitely be taking out pups here next vaca!

We LOVE Miss Erika. She treats our Cooper like one of her own Fur Babies. She and Stephanie are…read morewonderful examples of what a loving human being should be. She has been grooming Cooper for 5 years now. Ever since he was 12 weeks old.

She was very nice and quick to respond, however is very booked up. It was unfortunate for me.read more

They are always very kind and understanding. The service is fast and the grooms always look…read moreamazing. Definitely my favorite groomer I have ever been to and will be my forever groomer. Booking is easy and they always have my pets safety on the top of their list.

First time taking my Bernedoodle to Carina, she was very patient and did a great job. He does get…read moreanxious and she handled him very well. We plan on returning.

If I could leave 0 stars I would. I strongly urge people to who love their animals to not come…read morehere! I took my dog Franklin in for a grooming appointment when I picked him up, I was told everything was great. The only comment made was that the underside of his tail was "a little short." Nothing else was mentioned. When I got him home and looked more closely, I found that he had been severely shaved/raw between his legs--on his scrotum and around his anus and tail area. This was not a minor nick or normal grooming issue. It was extreme and painful for him and it went completely undisclosed. What followed was days of suffering for my baby. Franklin wouldn't walk anywhere because of how much pain he was in. He refused to go to the bathroom, and he wouldn't eat or drink without me hand feeding him because it was too painful for him to stand up in a normal eating position for him to do so. I had to take multiple days off work to care for him because he couldn't be left alone in this condition. I took him to the vet, where he needed a steroid injection and medication just to try to get some relief and even then, he still struggled to move for days. When I was finally able to get in contact with the manager, after multiple emails sent and gone unanswered, they tried to claim this was due to "sensitive skin." My dog is five years old and I have never had anything like this happen before. This was not a skin issue--this was a grooming issue. They then told me they would call me back after speaking with the owner. That never happened. Despite multiple attempts on my end to reach out, I have not received a proper response or resolution. This is not acceptable. I understand that grooming can sometimes involve small accidents, especially with mats--but this was severe, and the fact that it was not disclosed, followed by deflection and lack of accountability, is extremely concerning. If you're considering bringing your pet here, I strongly urge you to think twice. No pet should have to go through this, and no owner should be treated this way when something goes wrong.

I have gone to Best fur breeds for over 20 years with multiple…read moreTypes of dogs and cats getting work done, including shavings with mats and never had an issue where something wasn't explained to me or taken care of. Actually, even better I worked there for a few years while my kids were in school and saw the care that the groomers, staff and owner took to make grooming a positive experience. My dogs love going there and love the attention they get from all of the staff

Chelsey's the best. My cats love her, and it's a comfort for me to know I am leaving them in good…read morehands. I'm. a foster cat mom, so Chelsey never knows what to expect. She's patient and caring when she cuts nails or socializes or gives medication. One of my foster cats is an 18 year old who needs coaxing to eat. Chelsey is great with 18 year old Willow and all my other cats.

Chelsey always takes great care of my animals. Her availability & flexibility is a plus. Very…read morefriendly & compassionate. You can tell she really loves animals & is love her job. During Christmas, I got a homemade dog "cupcake" for my pitbull Bella. She really goes above & beyond.