My daughter left her phone on the rail car seat along with her fare card and didn't realize until…read morewe were at the exit turnstiles. Station Mgr, A. Q. Hawkins saw her distress and came out of the booth to help. He immediately went into action making calls to help locate and secure the phone while calmly and kindly reassuring her. With his assistance, we were able to get back both the phone and card that were found by a fellow rider. All thanks to Mr. A.Q. Hawkins!

I'm not one to "love" public trains by any means; however, the Metro was super easy to use to get…read moreto and from Reagan Airport and sightseeing in downtown DC. They do have stations peppered throughout and you can usually get to places pretty quick once you've got the map down. The people were much nicer than those I've experienced in NYC and it was a bit more like Chicago. Trains themselves clean and the stations weren't too bad either. Some a little dimly lit as you may be below-ground but still feels safe. Can't recommend enough - save gas, fees and frustration. Take the metro!

I took my toddler grandson on his first Metro ride from Brookland CUA to Glenmont and back. We…read morewent on a weekday mid morning. The ride was quiet and the car was clean. It was a great activity for my grandson who is crazy about trains.

It's a subway, not much to say. Cheap, clean, convenient . I miss living in a city with a public…read moretransportation system.

Is the Circulator still in operation? I was told from one of the Secret Service agents I asked over…read moreby the WH that it "was no more" when it did run , we loved it and rode it every time we had company in town!!

Are you kidding me. Was told The circulator ran every 15-20…read moreminutes. We only braved this for a handful of segments. Waits were never under 20 minutes. One wait was an hour and a no show. The next worst was 45 minutes in the blazing sun. Avoid avoid avoid!!

Amtrak is a pleasant way to travel. We waited in their lounge. Announcements for departing trains…read moreare made in the lounge as well as outside. The gates are clearly marked. Make certain you are in the correct line because the destination is not listed by the gate or at least we didn't see any indication of destination. It as a scenic comfortable ride. Our only mistake is we chose seats that faced the opposite direction of the train's route. The train is clean. Staff come around a few times to collect trash. There are bins above the seats for luggage. Restrooms were clean and well maintained. Each stop is announced clearly. A departing passenger has approximately 3-4 minutes to depart the train. There is a snack bar located in one of the cars.

1 Star - Beautiful Station, Absolutely Terrible Customer Service!…read more Washington, D.C.'s Union Station itself is a beautiful facility with a lot to offer. Unfortunately, the customer service from both Amtrak and VRE personnel leaves a whole lot to be desired! Amtrak's customer service was terrible, but VRE was even worse! The woman responsible for directing passengers to the proper gate was downright rude, unprofessional, and unnecessarily yelling at people. There is absolutely no excuse for treating paying passengers that way, especially when they're simply trying to figure out where they need to go. Traveling can already be stressful enough without having to deal with employees who act as though helping passengers is an inconvenience. Customer service should involve patience, professionalism, and basic respect. Apparently, those qualities were missing during my experience. Union Station deserves 5 stars for the facility, but Amtrak and VRE customer service deserve ZERO stars! Management at both Amtrak and VRE seriously needs to address how their employees interact with the traveling public. Passengers are customers, not nuisances, and nobody deserves to be yelled at for simply asking for directions. A beautiful train station means very little when the people representing the transportation services make the experience so unpleasant. DO BETTER, AMTRAK AND VRE!

Very convenient! This shuttle goes to and from the Kennedy Center and the Foggy Bottom metro…read morestation at regular intervals. 10/10 would recommend!

It's free. It may not be quick all the time due to traffic…read morein the area, but it will get you where you need to go and back. The only stops it makes are Kennedy Center and Foggy Bottom Metro. Location (Foggy Bottom Metro): There is a "Kennedy Center Shuttle" sign located on 23rd Street NW, DC. It is located near the exits for Foggy Bottom Metro and George Washington University Hospital. Once you see the shuttle sign, just wait there until the next shuttle arrives. The area in front of the shuttle sign can get a bit congested at times with other vehicles. Not to worry. If there are other vehicles stopped in that area, the shuttle will move a little closer to the traffic light that is near there, and pick/drop people off from that spot. It's all about safety. Location (Kennedy Center): They have a sign on the curb outside the Kennedy Center for the shuttle. If you are facing the building, look to your left. It will be by the entrance to the Hall of Nations. Once you get in the shuttle, grab a seat. Once all seats are taken, you can stand in the aisle and grab one of the handles hanging from the bars above. They are not very comfortable as the drive is not a straight one all the way. If you don't want to stand, you can always wait for the next shuttle (they run approximately every 15 minutes). Schedule for the Shuttle per Kennedy Center's website * Mondays = 9:45am to 11:30pm. * Tuesdays = 9:45am to 11:30pm. * Wednesdays = 9:45am to 11:30pm. * Thursdays = 9:45am to 11:30pm. * Fridays = 9:45am to 12am (midnight). * Saturdays = 9:45am to 12am (midnight). * Sundays = 11:45am to 11pm. Federal Holidays = 4pm to 11pm. Don't forget to thank the driver. Visited (Rode) August 2024

I knew getting around DC on the 4th of July 2026 weekend was going to be horrible, so when looked…read moreat ways to get around I landed on Yellow Cab of Dc. Christopher set me up with a cab for the day on Thursday ( a whole lot cheaper than a limo) so we could do Arlington, Mt. Vernon and back. The rest of the weekend I used the YCDC App and it worked beautifully. Again, no limos, but timely, nice drivers and easy. We tried to get an Uber once, but ended up going back to Yellow Cab. We had a wonderful time celbrating the 250th, and YCDC took away the travel worries I had envisioned. I will use them again.

I only went looking for an alternative to uber & Lyft to save money during rush hour. My kid goes…read moreto school about a 15min drive from home, but no one is able to pick him up and he's too young to take the multiple busses it would take to get home. I used the YC mobile app & web app twice to get him a ride. Both times it said the driver would arrive in 4 mins--guess that's their default--but actually arrived in 15+ mins. When you book, they just tell you the ride is confirmed, but don't give you any information about the driver or how long it'll take for a few good long minutes. After a loooong wait, it says your driver is 4 mins away. The last time I booked with them, I watched the car on the app that had confirmed just sit, not move an inch, for probably 5 minutes solid. Geographically he was super close. Then for about 8 minutes he just inched along until he did finally reach the neighborhood. BUT, he whizzed right by the school and went down the street and just sat there. I called the service number 3 times-- it's just an automated machine. You can request to speak to the driver. Each of the three times I selected it, hoping to let him know that the school was behind him, it ring once and then hung up. After waiting for 16 minutes total for a car that was in the beginning had been like a 6-minute drive away, I cancelled the ride and ordered an uber for $8 more, which arrived in precisely 4 minutes.

Foggy Bottom-GWU station is a smaller station served by the Blue, Orange, and Silver lines. It's a…read morepretty simple station. It only has one exit so can bit a bit crowded coming in and out of the station,, especially if two trains arrived at once. The station exits next to GWU Hospital, and is a block down from Washington Circle and a Whole Foods amongst other things. The Kennedy Center shuttle also stops in front of the station. There are usually a few sidewalk vendors out in front of the station selling T-shirts, sometimes household products, artworks, and other items. There is a Starbucks located in the GWU Hospital lobby (limited to hospital employees late/overnight), and a 7-Eleven a block over through a little plaza behind the station entrance. It does the job. Can't complain.

This metro station is very crowded and popular. It is underground and an average metro station…read more There are no bathrooms at this station and the escalators are tall and narrow. This station services blue, orange, and silver line trains. It is about a 15 minute walk from Georgetown.

There have been numerous times that I have traveled right through this stop and never used it. That…read moreis until I needed to run an errand before work one morning. This was always just another stop before I got to Union Station. Getting off here was easy, but getting out of the station had me a bit confused. I wasn't sure which way I needed to go and ended up going out the wrong exit my first visit here. The next visit, I ended up getting off the platform at the wrong area and had to do the long walk to the right exit out of here. I like the connectivity this stop has. Once street level no matter which way you go you are in the midst of NoMa. Completely walkable to a multitude of shops and local interests. Served by the Red Line you can get to anywhere in the DC and Maryland areas.

M. Harewood needs a raise immediately! He went above and beyond to help me and my kids navigate the…read moreMetro. He was kind, patient, warm and helpful. Honestly me and the kids would have gotten very lost without him. He cares about the riders and public, excellent and most impactful encounter I've had since being in Dc on vacation. Absolutely recommend you find him for help with anything.

This was my main station while going to college at AU. Quite a nice station. However, it is quite…read moredeep underground.

Tenleytown Metro is part of my weekday routine, and those escalator stairs are no joke--I walk them…read moreas a mini workout before work. The station itself is about as clean as you can expect for a busy commuter hub, and I've always found it well-maintained. There are plenty of bus options right outside, which makes transfers pretty easy. When school's in session, it does get more crowded with students, but it's still manageable. All in all, a solid station that gets the job done.

I take Uber and Lyft almost always a weekly basis or traveling to the airport…read more Sometimes one is better than the other. A few Uber options are as follows: Uberx is the basic: warning though you might end up in a hoopty. Cracked windshields or a car thats been keyed by a jealous ex. UberBlack -luxury car UberSUV for a large party. UberXl is a step up from basic. I used this one recently. I rode in a nice Dodge Durango at a pool rate. So from Union Station to my destination. However because it was pooled, I was last to go home #sadface. This guy drove slow and I mean slow! However now there are better options now, for us ladies to ride safer. Ladies you can request a female driver now!! I only had one bad experience with Uber but that was a very long time ago. I like this that i can request a female driver and feel safer. If your going home from the airport, make sure you have both apps open and plug in your destination. They prices vary. So from Dulles to home is about 25 miles my ride was only $30. Lyft was me charging $73. Also refresh your app. The rates change. So when its in high demand . The prices go up. Wait a little and see that the prices will drop. Also doing UberShare helps save . I never have to share a ride I also have UberOne which saves me money but im under a promotion period for 30 days.

A driver sexually harassed and stalk my teen daughter and Uber will not investigate. This person is…read moredangerous and this is not acceptable