My daughter left her phone on the rail car seat along with her fare card and didn't realize until…read morewe were at the exit turnstiles. Station Mgr, A. Q. Hawkins saw her distress and came out of the booth to help. He immediately went into action making calls to help locate and secure the phone while calmly and kindly reassuring her. With his assistance, we were able to get back both the phone and card that were found by a fellow rider. All thanks to Mr. A.Q. Hawkins!

I like riding the metro. As someone who grew up near DC and moved to NoVA the Metro has been a…read moreconvenience for me in terms of getting around DC so I don't have to deal with hectic drivers or traffic. I've been riding this public transit nt entire life. However the last five weeks have been such a headache from WMATA's customer service that it's really made me consider if I need to just suck it up and drive into DC or take the bus. I used the SmartTrip app to reload my MetroCard and for over a MONTH the funds have been "pending". I called WMATA customer service, I emailed them multiple times, and even reached out to their official Reddit account. And I've been ignored, invalidated, gaslit a couple times, and some instances I've been disrespected by staff that clearly didn't want to be at work. I've always come with a level head but firm tone given how many times I've contacted WMATA and they have not resolved my issue. I'm irate and feel very disrespected and expected more from WMATA. As of 04/17 this issue still hasn't been resolved.

It's a subway, not much to say. Cheap, clean, convenient . I miss living in a city with a public…read moretransportation system.

Very convenient from Bethesda to DC specially when you know you will have a few drinksread more

Is the Circulator still in operation? I was told from one of the Secret Service agents I asked over…read moreby the WH that it "was no more" when it did run , we loved it and rode it every time we had company in town!!

Are you kidding me. Was told The circulator ran every 15-20…read moreminutes. We only braved this for a handful of segments. Waits were never under 20 minutes. One wait was an hour and a no show. The next worst was 45 minutes in the blazing sun. Avoid avoid avoid!!

Quick and easy service to NYC on the regular train. Union station Amtrak employees were helpful and…read moretold us where to line up when it wasn't on the arrivals board.

Acela was completely filthy on both legs of our roundtrip. On the way back, the toilet didn't even…read moreflush. It was worse than you regular train. The bathrooms were filthy, the windows were filthy, and the train compartments were filthy. Why do have someone collecting trash during the trip when it would be better to have someone regular clean the train compartments?

Very convenient! This shuttle goes to and from the Kennedy Center and the Foggy Bottom metro…read morestation at regular intervals. 10/10 would recommend!

It's free. It may not be quick all the time due to traffic…read morein the area, but it will get you where you need to go and back. The only stops it makes are Kennedy Center and Foggy Bottom Metro. Location (Foggy Bottom Metro): There is a "Kennedy Center Shuttle" sign located on 23rd Street NW, DC. It is located near the exits for Foggy Bottom Metro and George Washington University Hospital. Once you see the shuttle sign, just wait there until the next shuttle arrives. The area in front of the shuttle sign can get a bit congested at times with other vehicles. Not to worry. If there are other vehicles stopped in that area, the shuttle will move a little closer to the traffic light that is near there, and pick/drop people off from that spot. It's all about safety. Location (Kennedy Center): They have a sign on the curb outside the Kennedy Center for the shuttle. If you are facing the building, look to your left. It will be by the entrance to the Hall of Nations. Once you get in the shuttle, grab a seat. Once all seats are taken, you can stand in the aisle and grab one of the handles hanging from the bars above. They are not very comfortable as the drive is not a straight one all the way. If you don't want to stand, you can always wait for the next shuttle (they run approximately every 15 minutes). Schedule for the Shuttle per Kennedy Center's website * Mondays = 9:45am to 11:30pm. * Tuesdays = 9:45am to 11:30pm. * Wednesdays = 9:45am to 11:30pm. * Thursdays = 9:45am to 11:30pm. * Fridays = 9:45am to 12am (midnight). * Saturdays = 9:45am to 12am (midnight). * Sundays = 11:45am to 11pm. Federal Holidays = 4pm to 11pm. Don't forget to thank the driver. Visited (Rode) August 2024

I knew getting around DC on the 4th of July 2026 weekend was going to be horrible, so when looked…read moreat ways to get around I landed on Yellow Cab of Dc. Christopher set me up with a cab for the day on Thursday ( a whole lot cheaper than a limo) so we could do Arlington, Mt. Vernon and back. The rest of the weekend I used the YCDC App and it worked beautifully. Again, no limos, but timely, nice drivers and easy. We tried to get an Uber once, but ended up going back to Yellow Cab. We had a wonderful time celbrating the 250th, and YCDC took away the travel worries I had envisioned. I will use them again.

I only went looking for an alternative to uber & Lyft to save money during rush hour. My kid goes…read moreto school about a 15min drive from home, but no one is able to pick him up and he's too young to take the multiple busses it would take to get home. I used the YC mobile app & web app twice to get him a ride. Both times it said the driver would arrive in 4 mins--guess that's their default--but actually arrived in 15+ mins. When you book, they just tell you the ride is confirmed, but don't give you any information about the driver or how long it'll take for a few good long minutes. After a loooong wait, it says your driver is 4 mins away. The last time I booked with them, I watched the car on the app that had confirmed just sit, not move an inch, for probably 5 minutes solid. Geographically he was super close. Then for about 8 minutes he just inched along until he did finally reach the neighborhood. BUT, he whizzed right by the school and went down the street and just sat there. I called the service number 3 times-- it's just an automated machine. You can request to speak to the driver. Each of the three times I selected it, hoping to let him know that the school was behind him, it ring once and then hung up. After waiting for 16 minutes total for a car that was in the beginning had been like a 6-minute drive away, I cancelled the ride and ordered an uber for $8 more, which arrived in precisely 4 minutes.

This metro station is very crowded and popular. It is underground and an average metro station…read more There are no bathrooms at this station and the escalators are tall and narrow. This station services blue, orange, and silver line trains. It is about a 15 minute walk from Georgetown.

Nice metro station. Easy transfers. Clean and well-managed. All in all the DC Metro is one of the…read morebest on the planet.

There have been numerous times that I have traveled right through this stop and never used it. That…read moreis until I needed to run an errand before work one morning. This was always just another stop before I got to Union Station. Getting off here was easy, but getting out of the station had me a bit confused. I wasn't sure which way I needed to go and ended up going out the wrong exit my first visit here. The next visit, I ended up getting off the platform at the wrong area and had to do the long walk to the right exit out of here. I like the connectivity this stop has. Once street level no matter which way you go you are in the midst of NoMa. Completely walkable to a multitude of shops and local interests. Served by the Red Line you can get to anywhere in the DC and Maryland areas.

M. Harewood needs a raise immediately! He went above and beyond to help me and my kids navigate the…read moreMetro. He was kind, patient, warm and helpful. Honestly me and the kids would have gotten very lost without him. He cares about the riders and public, excellent and most impactful encounter I've had since being in Dc on vacation. Absolutely recommend you find him for help with anything.

Tenleytown has an okay Metro station. It has some shopping in the area. Of course there's also…read morestrange people. Avoid this if you can. You probably want to come for the shopping though. Entrance is annoying because of a long escalator. It serves the Red Line. The area is the best thing about this. People like to come here for groceries and other shopping needs. There's a few popular places to go to. It has a Whole Foods. Parking there is hard and there's only a parking garage where you have to pay. Avoid the hassle by just taking a train and it's a quick walk around the corner. This is about the only shopping worth coming here. It has a few weird people around. Mostly hanging around near the bus stop. This is common at many stations of course but worse here though.

Tenleytown Metro is part of my weekday routine, and those escalator stairs are no joke--I walk them…read moreas a mini workout before work. The station itself is about as clean as you can expect for a busy commuter hub, and I've always found it well-maintained. There are plenty of bus options right outside, which makes transfers pretty easy. When school's in session, it does get more crowded with students, but it's still manageable. All in all, a solid station that gets the job done.

The Ubers I've rode with here in Washington DC have been very nice people and ho are quick to out…read moredestination.

Uber abandoned me at the airport and the app broke down. I scheduled a ride from the airport to my…read moreapartment A DAY BEFORE. I got off the plane to find my Uber driver 40 minutes away. I called him and he had no explanation except "Call Uber". BEYOND UNACCEPTABLE. I was unable to cancel the ride for another because your app thought my ride was "in progres" AND it wouldn't let me log in to make a phone call through the app or get help. Over and over again for an hour I tried to get help from Uber and couldn't reach a SINGLE PERSON. When I finally did--all they could do was charge me $30 for the trip you forced me to cancel THAT SHOULD HAVE BEEN THERE WHEN I ARRIVED and then charge me $78 for a new ride--$30 MORE THAN THE RIDE I HAD SCHEDULED. I've now paid $100 to wait an hour to get home when I should've paid $40 to not have to wait at all. They stole money from me, failed to help me when they left me stranded at the airport, finally *did* connect me with an agent only to charge me more than double for all the difficulty, and then made it impossibly difficult to even ASK for a refund--because there's no phone service for customer support. Just their circular AI and a series of multiple choice options THAT DO NOT COVER ALL POSSIBLE PROBLEMS. They're obviously trying very hard to take ZERO responsibility for your failures. So please know that I will NEVER use UBER again. I'm so done with them that I'm copy-pasting this review anywhere else that I can and giving them as many 1-star ratings as humanly possible.