Couldn't be nicer or more responsive to my problem. Friendly, caring professionals committed to…read morecustomer service.

The women opticians here are wonderful. Very helpful. Selection isn't huge but plenty of good ones,…read moreand they are great at helping select ones that flatter. Plus they get the verilux measures right every time.

I have been using them for years. My son has always gotten his glasses here and sunglasses. I've…read moregotten glasses here and have never been disappointed! Joe and Peter are so professional and courteous. It's a pleasure to visit them and get custom-made glasses!

Professional, Courteous, and Quick! Just stopped in to get my eye glasses adjusted and everything…read morewent as expected! Audrey was very friendly and Peter as well. Peter did a great job in fixing my pair of glasses. If my insurance accepts this place - I will be back! Thanks guys.

I've been going to Joe, the owner of this entity for 34 years. He has the best selection in…read moreeyewear. Ilissa is very knowledgeable and always suggests the most flattering eyeglasses. I highly recommend this eyewear store.

i just want to say I have been going here for a long time and the last time I was there I was…read moretreated horribly by Joseph, one of the owners. My glasses were glued at the lens and frames, and they insisted that I had done this. I did not glue my glasses. When I told them I came to them for repair and I didn't try to fix them and glue them as he insuinuated. I was then told , oh then maybe one of your family members glued them then! I was basically called a liar and treated with disrespect and a horrible attitude. After I became upset with how the situation was handled by him, I was told to never come back. If you are looking for caring service do not use this business!

Wonderful experience getting a refraction and lenses here. Dr. Miller was right on, getting the…read moreright prescription the first try.. when several other opticians in the area have failed to do so. Johayrs, the manager provides outstanding service fitting your glasses and making sure everything is perfect. .. kind, patient, knowledgable and a pleasure place to get your eyeglass needs filled. Dont hesitate to give them a shot. They are the best.

I revisited Optyx last week after receiving a great pair of lenses there three years ago. My…read moreprescription had changed, so I went to get new lenses. Jesse is one of the most knowledgable and pleasant persons I have met in retail. He went out of his way to make me feel comfortable during the Covid situation. More importantly, in only a week I was wearing my new lenses and they were expertly made. I cannot recommend Optyx enough. You will be taken care of well if you shop there.

Customer service is awesome. Very knowledgeable. Had a very specialized prescription and they were…read moreable to handle it in a timely manner. Great ownership

I needed a new pair of glasses, and the experience here was great. The owner of the store is very…read moreknowledgeable about everything and even picked out a frame that I loved. The store itself is also very cozy. After the order, I didn't have to wait long to be able to pick up the glasses.

Great location in downtown Glen Cove and even better service! Dr. Ni is knowledgeable, patient, and…read morehelpful. She explains everything throughly and answers all questions. Great selection of frames even environmentally friendly options!

Dr. Ni is great! I came here after I lost my glasses and my old practice wouldn't accept my…read moreinsurance. She gave me a comprehensive eye exam and was very patient and informative. She gave me a different prescription that was MUCH crisper-- with my new lenses, I can make out the notes on my piano sheet standing on the far side of my living room. They also have a nice selection of frames-- I was able to get a high-quality pair sourced from an independent Spanish brand, and Michael was very helpful in finding the one that was the best fit for me. I received my frames one week after my initial visit.

I was very limited to what optics provider and doctor I could use due to my insurance. So very…read moreglad that East Norwich Optics was one of the providers recommended by my insurance company. Not only did Dr. Elisa provide a most thorough examination, but she did so in the most congenial and friendly of ways, keeping me informed of the purpose and results of her thorough exam every bit along the way. Additionally, in doing some preliminary research prior to my first visit, I discovered that Dr Elisa and I had something very important in common......we are both graduates of Fordham University, having had one year overlap in common. My visit to East Norwich Optics was one of the best experiences I have ever had as it regards the examination of my eyes and shopping for eyeglasses. Unlike many other optometrists and eye doctors , I was given an immediate appointment when I first called. I was quite shocked to find out that when I initially called for my appointment , Dr. Elisa, herself answered the phone and arranged for my appointment the following day. Upon arriving I was immediately greeted with smiles and a most friendly Dr. Elisa , that also included members of her family who were assisting her in this genuine "family run" business. Dr. Elisa did not rush me in the least , either in her examination or in assisting me to select a frame for my eyeglasses. By the way, the selection of frames at East Norwich Optics is simply phenomenal including a full line of traditional and contemporary choices.......I HIGHLY recommend Dr. Elisa and East Norwich Optics.....I can't wait to go back to pick up my glasses.....GO RAMS ! ! !

My husband and I both bought glasses here recently. The owner is really nice and is just the right…read moreblend of helpful without being intrusive. It's a small shop but nicely curated and hip. At other eyeglass places I have felt that 90% of the inventory is either ugly or boring, but here I liked almost everything I saw even if it didn't work on my particular face. The prescription was filled quickly and I got my glasses in about 2 days.

Dr Tan and Dr Mar are both amazing doctors and are everything that you look for in outstanding eye…read morecare - super knowledgeable, kind, patient, thorough and answer any question that you may have. They have a terrific staff and a wide range of designer frames to choose from. If you are looking for great optometrists, head their way - I highly recommend this dynamic duo!

Before leaving my old job in NY, I had to use up my vision insurance benefits before they expired…read more I came across this practice on a search of the local area and I'm very satisfied. I had an appointment with Dr. Tan who took her time and explained every step of the eye exam. She was informative, knowledgeable and very friendly. I got a pair of updated glasses and a new contact lens prescription, both of which have worked out nicely. Doctors nowadays are often criticized for having no bedside manner and apathy, not the case here. This practice is family owned with a very relaxed and welcoming atmosphere. I would be coming back here for my yearly eye exam if I didn't moved cross country.

I went to buy a pair of glasses from this location because my network stores were just too fare…read moreaway. I've worked in the area for 19 years and finally had the opportunity to do business. I will say this, Josie really knows her stuff. I'm would say that she has her marketing skills perfected and her knowledge in her business is awesome. Her great customer service skills are high priority. She knew what it took to put the right frame in my hand on the first try. By listening and gathering the right information to work her magic. Eye recommend this business and I highly recommend Kurt Sauer. Gear job Josie

For decades I have been a dedicated customer of Kurt Sauer Opticians, first with the Sauers, and…read morenow with Josie. I only trust my eyes and glasses to Josie. She is a master for fitting eyewear and her measurements for the lens are exact. It is always a pleasure to support her business, especially since I no longer live in Larchmont. I continue to return as Josie provides personal service like you are one of the family. I heartily recommend Josie of Kurt Sauer Opticians.