Jack and his team did an excellent job moving our 1925 Brambach piano from Huntingwoods to Shelby…read moreTownship. I highly recommend them for any move you may have! They were prompt, curteous, and caring, and at the time it was scheduled to be moved.

Excellent, professional, efficient, friendly service. Took very good care of our piano.read more

for a piano to rent or buy. I don't have very good credit but could pay cash if it was under…read more500.00. I can't afford delivery charges. I would like an electronic piano if possible. I've always had one and I like them very much. Can you help me find one.

Absolutely amazing collection of pianos. Staff was extra helpful and considerate of our budget and…read moreinterests.

I have an old vintage piano that I received that needed some TLC and tuning! They fixed her right…read moreup! Very kind and patient. Took great care with all inner workings and was able to get it done perfectly

From the owner: Serving Toledo and New Ohio since 1980…read more The Piano Works is a full-service piano shop specializing in high quality restoration of vintage pianos. We accept repairs of any type. We also rebuild and refinish any type or size. We are responsible for maintaining the pianos in hundreds of homes, ten school districts, and over 80 churches in Northwest Ohio and Southeastern Michigan. Call us today for more information.

I rarely post review, but I was treated so poorly by Piano Nation I felt obliged to warn others. I…read morepaid them $1500 to move a piano into one of two trailers I have. The first, a standard 5x8 enclosed Uhaul trailer which they said should work. Unfortunately, due to the additional size of their pallet it would not fit in the opening. The second was a very large toy hauler trailer but they said there was no way to secure the piano to the trailer. This all took about an hour of discussion. I was very pleasant and accepted that it was not going to happen. The manager then called me and said they were charging me a service call fee of $350. when I told her I thought that was unreasonable she said too bad and hung up the phone on me. I was prepared to pay something reasonable like $200, but they refused to discuss. You don't need to use greedy businesses like this, there are other piano companies. To add insult to injury they said my Young Chang baby grand was in excellent condition and they would give me $750 For it.

Awesome working with Joe Marras to replace our piano that perished in a fire. He is knowledgeable…read moreabout insurance claims and assisted working with the claims adjuster. I felt like we were in very good hands with his help. Honest and dependable man!

Job well done. Excellent scheduling for multiple pianos…read more David has been tuning at least 5 pianos every year in our community.

From the owner: I am a piano technician who loves working with pianos.read more

My piano needs tuning. I called on 10/2/2024 and left a voicemail message. No response. I called…read moreagain on 10/7/2024 and left another voicemail message. Received a text response later that day from Rich, instructing me to try his son Ryan's number (why didn't he give Ryan my info and have HIM contact ME??). Left a third voicemail with the new number same day (10/7). Received immediate text response, we set the appointment for today, 10/9/2024 at 10:30am. Ryan was a no-show. I texted him again at 11:01am today and have received no response. I try to be accommodating to people, I know that unforeseen things can happen. But it only takes a moment to call or send a quick text. I don't accept being ghosted, especially by a business. UPDATE: Ryan returned my text. On Monday, when scheduling the appointment, he stated "next Wednesday" which I interpreted as today. Clearly, one of us should have stated the actual date. One of the many pitfalls of texting in lieu of an actual voice conversation. I have updated the rating from one star to three stars. Precise communication is sooo important!! FYI - I have already found another tuner, who was actually tuning a piano at the time and still picked up! We had a nice conversation and scheduled an appointment. WIN!

Excellent in all ways. knowledge, price, and experience. We are glad they were referred by…read moreSteinway

Bob & his employees were so incredibly prompt, professional and nice to work with! They moved my…read moreupright between houses quickly and made it look easy. I didn't even think it could go so smoothly - they have it down to a science! Highly recommend!

I called Bob up for guidance and help with removal of our old upright grand piano. Their service…read morewas great - everything was done as they promised. Bob and his crew were friendly and experts at their job. They are professionals and made the removal totally effortless. Totally a 5 star recommendation! Bob G.

Ron, the technician, was thorough and did a great job. Will definitely use them again.read more

I found Moore's on Angie's list and purchased my services through that site. We were able to find…read morea time that fit my schedule and he was great at communicating through email on how to schedule and reminders and whatnot. When he arrived, he got right to work, and was able whip our piano, that hadn't been tuned in about 15-20 years, into shape in about 3-3.5 hours. I will definitely use this company again.