Great value and very friendly staffs Definitely will return Location is great with parking in the back read more

I tried this place on a whim when I totally spaced on making a reservation at Beyond Spa on my day off. I was a bit apprehensive because of the exterior and it being on Main. I was welcomed in immediately (no reservation on Monday afternoon) and brought to a room where I was given privacy to change and a bin for my belonging, then the massage began. Shi shi (I know I spelled it wrong) was amazing and very professional. She made sure I was covered & comfortable and seemed to know exactly what I needed! The entire place seemed clean including the bathrooms and the lady at the desk was very friendly as well. I couldn't believe a 1 hour Swedish massage was only $65!! (60 if you pay cash) But with all that being said, if you are looking for a "spa" experience then this isnt the place. The massage was one of the best I've had but the place is missing the more upscale amenities. (Hence the difference in price point) For comparison, most spas have a locker room, refreshments, sauna, steam etc. This place is just an amazing straight forward massage. I'd give 4.5 stars if that was an option. I'm deducting a half star because the massage oil they used was unscented and I'm big on aroma therapy. I definitely will be going back at least once a month for the 30 minute massages they offer! read more

False advertising . Tried to avail new customer discount that was posted in their website. But the company didn't honor it on the first time (and last) that we went there. read more

Need to relax? Pay Smiles Spa a visit and get some TLC for your body. I have visited Smiles so many times within the last few years for full body massages and I always leave feeling relaxed and rejuvenated. Call ahead to reserve your spot. They offer larger rooms if you would like to get a massage with a partner in the same room simultaneously which is nice. Prices are low compared to other establishments. They have an ATM on site in the event you want to pay cash and avoid the credit card fee. Stop in and treat yourself. Your body will thank you. PS- for Valentines Day they gave their customers small goodie bags with a rose shaped pen, a coupon, and Hershey kiss chocolates. Nice touch! read more

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The Massage was OK I went in for reflexology and was asked if I wanted half reflexology and Half a regular massage. That was fine. Both where just OK . Not really reflexology Just an average Foot masssage. The kicker was when I went to check out and on a $60 combo I was leaving a $10 Tip. The young lady pointed to a sign that suggested a $20 tip. I looked at her and gave her $10 and she made a face. I WILL NOT BE BACK. read more

Easy to book. Well worth a try. I feel so much less tense. The tables are comfortable. The location is convenient read more

This is a lovely spa right in the downtown area of the city. The staff is kind and considerate and friendly. The environment is peaceful, clean and inviting. I went with my sister for a much needed message after weeks of exhaustion and stress at work. One full body message and I feel so much better. My only regret is that I didn't give enough tip to the message therapist. She was wonderful. I will be sure to do so next time. This is a great place to distress and attend to your wellness. I highly recommend. read more

The owner Amy is a a rude person and is skittish of customers that cancel so she treats everyone the same. Look at how she spoke to me on valentines day after she canceled my appointment that I had already confirmed. read more

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Shame on me for not giving this place a chance sooner. I frequent Hackensack often and only checked this place out a few days ago when a massage was booked for me. The staff is amicable and professional, and the atmosphere is relaxing. I had a deep tissue massage with Momo, and she was terrific. She took the time to understand my needs and areas of tension. The massage was relaxing and therapeutic, and I felt completely refreshed and rejuvenated. She wrapped me up like a burrito with extra blankets when I told her I felt cold. Their massage bed is wider than most places, making the experience even more comfortable. I recommend Smile Spa to anyone looking for a great massage. It's the perfect place to escape the stress of everyday life and relax and pamper yourself. The price point is excellent, and their cleanliness is on point, too. I have added it to my list of massage places to frequent. read more

If you are in need of a real message and want to skip on overpaying for fancy shmancy... this is the place!!! Been coming here for years and always do an amazing job!!!! read more

I cried! Was supposed to be relaxing instead I had a lady just hurt me still sore days later. She insisted I was just tired like no I'm telling you it hurts but she kept going. Then to top it off she was making tip more then 20 percent the service! Don't get me wrong my first experience was great lady understood my body but recently! I'm just traumatized read more

If you want to relax for reasonable price this is then place to go. Their prices vary but for 90 mins. We paid $80 each plus tip. Honestly not bad. They ask before the massage start if we prefer hard or medium level of massage. They made sure that you're comfortable during your entire massage. read more

Smiles Spa - Massage Near Me - Hackensack, New Jersey

Came in for a 1.5 hour massage on Labor Day with a 10:30 appointment. It's your standard Chinese massage place for a good price. No frills, no thrills. And it's clean, you really can't ask for more. Though I think 1.5 hours was a bit too long for me. Will stick to the 1 hour next time. read more

Always happy to support local business , so I went to "Smiles Spa" for a 1hr massage. It was advertised as "$55 1hr massage" . WRONG! The massage was ok , paid for the treatment in cash to avoid the card fee. I handed the woman that actually did the massage a $15 tip and her facial expression changed from a plastic smile to disgusted frown. She said something to the woman at the register in their language and this where things got weird. The cashier who spoke English informs me that people with "a lot of muscles usually pay $25 extra charge , could you give her some more tip". I gave her $10 more and left. Awkward moment to say the least however I don't think I'll be coming here again. read more

I love this place, the service is incredible and has the best prices Very clean, professional best attention impossible

Come here multiple times and must say this is by far my fave massage place in north jersey. Had Cecil, Amy, and Lisa and they were all very good with finding your pressure points Recommend making a reservation before going! read more

Perfect amount of pressure for my body. Clean and inviting! Found my place. And close to home!

short staff couldnt accomodate walk in. parking in back is limited around 5:00om since its next to a produce store. other business also use the same lot. read more

If you're looking for a really great massage, this is the place to go. The spa is extremely clean and everyone there is professional. The pricing is very affordable. Definitely a five star!!! Check it out read more

Place is clean, staff are nice, massage is good. But the problem is there is a suspicious hole on the ceiling that makes me uncomfortable read more

Smiles Spa - Massage Near Me - Hackensack, New Jersey

Just visited Smiles Spa - I was treated with a smiling eyes...the mask didn't cover it! what a beautiful place! More important very clean & and the most important is the massage itself- AMAZING!!! You can tell there is a lot of experience attached to those magical hands! The cheap price is unbelievable!!! Plenty of free parking behind, or street meter parking in front! I feel great the day after! Highly recommended! Don't hesitate...Just call & make an appointment! Don't forget your mask ! read more

I've been coming to this Spa for more than a Year and I truly love and enjoy. Amy (Front Desk) is super nice and very accommodating. Ladies are nice, clean and very relaxing I buy GC for my family and friends to come. Thanks Smiles Spa read more

I had the facial and massage. They put a lot of attention to both. It is the best massage and facial I've had compared to other franchises I've been to. I suffer from acne and this has helped my acne symptoms so much. They are very friendly and professional. It is very clean and peaceful. There is parking in the back and front. Always a wonderful experience. Can't beat the great price for packages. Highly recommended. You won't be disappointed read more

Smiles Spa - Waiting room - Massage Near Me - Hackensack, New Jersey

The massage was ok but I am still in shock with how rude the lady at the front desk was. Apparently I didn't tip enough and was given a lecture and told I couldn't leave without increasing my tip. Keep in mind I tipped the standard 20% which I think is fair. I am still appalled by this interaction and will never come back here. read more

I love this place. They are clean, friendly and always have an open appointment. If she can't take you immediately I have never been asked to wait more then 1/2 hour. There's lots to do on Main St so 1/2 hour is never a big deal. The massage therapists are very attentive to tight muscles and sore spots. I highly recommend them. read more

Got a couples massage here the other week. The place seemed very clean and the women were very nice. The massage was good but they were definitely not professionally trained masseuse. I would say 85% felt good and relaxing but 15% was very painful. I think it was good for the price I paid. read more

Loved it! No wait time, got straight to the point, great massage, very peaceful. Will come back again

This place is awesome! Great service . Place clean and everybody is friendly. Highly recommended.

I went with my sister to this place to try it out, and I have NEVER experienced something so horrific at a spa. first off, we went to get a 60 min massage and free 10 min foot (that they were promoting on their site) and instead we came out having a 70 min body massage. we didn't get the foot massage that they supposedly offered AND my sister came out with BURNED MARKS on her back! her "masseuse" decided to do cupping on her. what the hell is that?! you're not an acupuncturist or anything and you never thought to ask first??! you just decided to just do it on your own will??? and when my sister told her that she was hurting her, this bitch just kept on going! i took a picture of her back and we went to the front desk to show her and tell her that the service was NO GOOD and that we didn't even get our foot massage and this person says that it was our responsibility to let the masseuse know BUT WE TOLD HER BEFORE GOING INTO OUR MASSAGE! SO SHE ALREADY KNEW! WTF ARE YOU TALKING ABOUT?! you asked us what we wanted for our massage and there was NOTHING mentioned that my sister wanted CUPPING!! WHO THE HELL DOES THAT AT A MASSAGE PLACE?!!! OMGGGG MY SISTER LOOKS LIKE SHE GOT BURNED ON HER WHOLE BACKKKKK!!!! all that front bitch said is for us not to worry and that the pain will go away in 2-3 days and that they usually charge $25 extra for this cupping service ( WHICH WE NEVER FUCKEN ASKED FOR) but she'll waive it for us.. they never apologized or at least compensated for my sister. PSHHHH this place is a fucken joke. it looks shabby as hell and nobody looks like they know what they're doing. omg... never will I EVER come back. I wanted to try a different place because of the reviews i saw, but I'll be going to my usual place. at least they know what they're doing. smile spa my ass. read more

Could have been better, but I won't go back to try again. I had been here once before and I had a massage and facial. It was pretty good, my muscles were relaxed and I had a full body massage front and back, with a facial. I didn't appreciate not being enclosed in the room, and able to hear everyone to the left or right of me, but it wasn't too noisy, so I ignored it. It was decent enough that I thought I'd bring my daughter's there so they can get the experience of a massage and facial as well. And this was a decent enough place to have a first experience for my youngest daughter (it was both of our birthday weekend - went on 9/16/23). So I scheduled 3 massages and facials. My youngest daughter and I were right next to each other, my other daughter down the hall. The people were very nice. However, for my experience next to my daughter, the two that were massaging us, kept talking (in a whisper), but talking nonetheless. We obviously didn't know what they were saying, but throughout the entire process they periodically whispered back and forth, giggled and whispered some more. So I couldn't get comfortable or in a zone because the constant talking through me off, so I don't say anything, just let it ride. Then there was so clatter of tools (about 4/5 times) during the massage as well. Like you have a bowl of metal tools and your scattering them around in the bowl to find the one you need. So that kind of noise happened about 4/5 times - still messing up the zone, but I let it ride. My masseuse massaged my back and legs and my arms, but touched my feet and touched my hands. I'm accustomed to a full body massage having everything massaged. There were a lot of other elements of my massage that were not included in this session, but I let it ride. Even thought I felt like I was half done. Then when the facial was taking place, whenever she washed off the creams, soaps, etc. She was so fast and rough. To the point of opening my eyes and my mouth when she was wiping, I was like Woah! what is happening here. She did it several times, like she was rushing and just trying to get it done. This is what it felt like. But the kicker was, when she started to put the creams on or wash my face. Her fingers smelled like a bunch of seasoning. It wasn't on her hands, but it was on her fingertips and it was not pleasant. Lastly, was the real shit kicker for me. I paid at the front to the person who was there, who seemed pretty nice at first. Gave her $400. I intended to leave a tip, but it wasn't going to be astronomical, because I had funds for the experience, and I was on a strict budget...and because of my service, it worked in my favor, because I tip based on my experience of your service, not just because you did a job. So I handed her $35 for the tip and she laughed at my tip. And told me, it's more for your tip when you're here for 2hrs. I told her, I tip on my service, not on the time. And she then told me, and your daughter had 2 people to give her a massage...WHY? I didn't ask for her to have 2, who told you to do that? You decided to add someone else to the mix, that's not on me. I only budgeted for 3 people, so they'll have to split it with her. And she scuffed at me and again mocked my tip. Which is not how you handle customers in business. The thing is, as a business owner, if you're providing a service you don't know your customer's life story. They are open to tipping, but it's extremely insensitive and rude to laugh at someone's tip and tell them they have to pay more. The audacity and rudeness is crazy. And how do you know if they have more? And how do you tell someone to pay for a service that was incomplete and not to their satisfaction? WHO RAISED YOU? The Bronx in me, wanted to tell her to give me my tip money back and you give them the tip! But I am fasting right now, so I'm being tested in every which way and I couldn't let her insolence deter my path. I just smiled and told her you figure out how to ration that - I'm never coming back here again. read more

I am extremely picky when it comes to touching my body but the massages here are always top notch, relaxing, and overall rejuvenating. I recommend Tina and Mary! 90 minute full body massage best spa I've been to. read more

Another great massage, actually the best one to date. Always clean, friendly and prompt. Great prices and service can't ask for much more.

Amazing massages! Great service, even better price! Good hours too, open until 10pm if you want to go after work. read more

Smiles Spa - Front desk - Massage Near Me - Hackensack, New Jersey

Affordable and very comfortable massage experience. I've been a few times and it's been one of the better experiences I've had with massages. read more

I have to been to many spas, and Smiles os hands down one of the best. Smiles is clean and quiet and they follow many safety precautions. The staff is friendly and they offer many services. My massage was done by Helen and she was amazing. I highly recommend both Helen and Smiles Spa! read more

Best spa in Hackensack I must say Amy is the BEST! She takes her time with every muscle in the body front back feet head to toes ! I will be coming here once every 2 weeks to relieve stress ! I can't even summarize in a review how good the message makes me feel ! read more

Smiles Spa - Waiting Room - Massage Near Me - Hackensack, New Jersey

It's a good massage place, clean, quiet, with a parking lot behind it.The service was very good and friendly. My shoulder hurt, the masseuse helped me to relieve it, I am very happy, I will come back again. read more

Smiles Spa - Massage Near Me - Hackensack, New Jersey

This place is amazing! I got a appointment the same day and the lady hit all the pressure points very well. I would totally recommend this place for others! Love Amrita read more

My wife and I have been customers of smiles massage in Hackensack for a couple of years now. Recently we made appointments for me my wife and my daughter, we called early to cancel because we couldn't make it, the owner hung up on us. Ok so that, and the bad reviews of cockaroaches and bed bugs the 3 of us still went back the following week. We had a 10:30 appointment, we arrived early and parked directly in front of smiles door. Soon after a van with the smiles employees arrived, the owner gets out and tells me I have to move because that spot is there's. Meanwhile a few short feet away were many empty spots. I told her fine she would rather inconvience paying customers than park her van somewhere else no problem, I told her to cancel our appointments and left, also told the girls that give the massages that she just cost them all really good tips, we always tip each one 30 dollars after a 1 hour massage. Not to mention the several hundred dollars for the massages. She then had the nerve to call us on the phone and give my wife an argument about it, instead of saying hey come back misunderstanding, I'll make it right. She is a nasty individual and lost customers for good over a parking spot. Not a good or smart business person at all. To many other places in Bergen county to get a good massage without being treated in a nasty manner. I will no longer use or recommend this place to anyone, and I suggest if you are considering going here DONT, unless you like being treated nastily by its owner!!!!! read more

After suffering a stroke in November in 2021. I started going back to smile Spa in 2021for massages. My masseuse is name is Sophia is 100% on point she knows exactly how to treat me and make sure that I am 100% comfortable. I always leave there feeling much better than when I walked in. Smile Spa is no doubt the best in Town. I also have to get special notice to Amy. Thank you smile Spa. read more