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    Smilecology

    4.3 (34 reviews)
    Closed 8:00 am - 5:00 pm

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    Beautiful office in a beautiful neighborhood. Quit and relight beside Estrella community college
    Akilah J.

    I was in need of an extraction and I had my fill with the run around at other offices. They had me at hello. The environment is welcoming, clean well decorated and coordinated. The staff was beautiful, professional and pleasant. They really made an uncomfortable desperate situation affordable and convenient. They were quick and they had a payment plan that discounted more than others. I was considering a trip to Mexico and instead I'll chose to stick with 'Palo Verde dentistry'. I am actually looking forward to being treated right on my next visit. I would recommend them to all of my friends and family. You work hard have your smile taken care of by a dependable group of people who put you first.

    My experience led to many months of pain & eventual loss of tooth. I went to get my fillings done in multiple appointments & noticed I came out with pain & it kept getting worse. I was assured that it was normal so I trusted the staff here. I couldn't even eat like a normal person anymore because it would be so painful to even bite down. I had to walk around with an ice pack on my face & would get horrible migraines. I would mention it to Dr. Phan but she assured me that is was normal & would she would end up grinding down my fillings to correct the bite. So I googled my symptoms & to what I found I was showing signs of pulpitis/infection. I went in again specifically for the pain because it kept getting worse & I had mentioned my theory but was laughed at. I was assured I didn't have pulpitis/infection. So I trusted again! All my teeth, jaw, face & head hurt so bad!!! this went on for months & remember agonizing in pain on the floor. I wondered when this would go away. I tried what was recommended which was an expensive mouth guard that only made the pain worse & I went in to also do a fluoride treatment on my teeth as was recommended to help the pain. NOPE IT DIDN"T!!! When I went to buy the mouth guard the cashier asked me why I had Ice on my face & I told her & she bet me it was an infection. She was familiar with them so she was very convinced based on my symptoms & even recommended I go to her her dentist instead. I was breaking down because the pain was so bad & my body would shake from the pain. I am not big on pills at all so I tried to avoid the scary narcotics pills for pain ( a bit of pill/med phobia) but I did end up forced to take lots of advil. There was many nights I COULDN'T SLEEP FROM THE PAIN!! So after many months of this I finally went to another dentist (Day 1) where they immediately diagnosed me with pulpitis/infection. They gave me antibiotics & strong pills for the pain but I wanted Dr. Phan's opinion again so I went to her right away (day 2) & she assured me I didn't have an infection/pulpitis. She said there was no need for me to take the antibiotics! She grinded down my fillings again & had one of the worst nights of my life in the most severe pain ever! I was crying all night in pain & agonizing! So my hubby took me to an emergency dentist the next day (day3) & the 3rd dentist diagnosed me right away with pulpitis/infection. She immediately started a root canal but the infection was so bad that after approx 4 hours she couldn't finish & found complications. She said the infection had been sitting there for months!!! She had to postpone the rest of my root canal. There was so much puss I could smell the disgusting stuff & tasting it. The pain was so bad & I had to keep taking advils because I was still too afraid to take the bigger scarier pills even though I probably should of based on the horrible pain. To this day I haven't touched those big pain pills. My face was more swollen, my jaw had a mass that was swollen too. I just wanted all the puss/infection gone so I could have pain relief. I went in for second part of root canal but again there was complications & they couldn't finish. I sat there for hours while the anesthetic no longer wanted to work on me so I began to feel the tools going into my nerves. I was crying out in severe pain so they had to send me to a specialist. The specialist said there was no saving this tooth & that indeed the infection was there for months. They tried to numb my tooth but found complications too because they called it a hot tooth that couldn't get numb. After many tries they finally numbed it enough to at least proceed. I watched little pieces of my tooth being taken out 1by1. They showed me the xrays before and after of the infection & how it was finally gone though I still had to continue the antibiotics. I was so happy it was finally out & was finally crying happy tears though the pain was very bad when the anesthetics faded. It seemed like a miracle but it was definitely a traumatic experience & hate to see dentist offices to this day. It is sad I had to suffer so many many months & the expensive bills & loss of my tooth not to mention trauma. The rest of the pain disappeared after my gum healed. Unfortunately I have trouble eating because I can't afford to get a new tooth & have a lot of bone loss now. Since I was already missing 2 teeth on both sides of the top do to not being able to afford root canal many years ago It makes it harder to chew on the side that is missing 2 teeth vs the one but I only have a couple teeth that work to chew so I fear I will end up getting another infection there since it is the only side I can use. My teeth are so messed up that I bite my cheeks often. The other 2 different dentist I went to showed me on the xrays what infections look like & how they could see it. So there was 3 days straight that I went to 3 different dentist including Dr.Phan in the middle. The others seen infection but she didn't

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    1 month ago

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    4 years ago

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    3 years ago

    Wonderful dentist office with great service. Dr. Phan is very kind and takes great care of her patients.

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    12 years ago

    Always quick, in and out for a cleaning in half an hour. Love the staff and Dr. Phan!

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    Ask the Community - Smilecology

    Review Highlights - Smilecology

    From Cassandra at the front desk to Ashley who did my cleaning and reassessment of my teeth.

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    4.9(85 reviews)
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    Highly recommend! Very professional and efficient. Very nice office and staff and I hate going to…read morethe dentist.

    I had trauma as a child with a local neighborhood dentist as a child (physically slapping me and…read moreman handling me to stay still when I was 5yrs old) so I avoided at all cost as an adult. Unfortunately my visits as an adult were always by emergency care and never by personal desire. The outside of the building is older - but the inside is delightfully decorated. This office has ample seating and a small refrigerator filled with water bottles for convenience. Per my recent visit with Dr Michael Thompson, his demeanor was calm and his bedside manner was stellar!! I was told by another dentist at another location that I would need a root canal - Instead I opted to get a second opinion on my own at Litchfield Endodontics with Dr Michael and he stated I did not need one and opted to fix my cracked tooth instead. The technology of their 3-D scanner made my visit efficient and smooth. I felt like I was in and out quickly. The staff at this office are kind and really made me feel comfortable. I couldn't be more happy with my decision to read and trust the reviews, visit and finally have my dental needs taken care of. Thanks L.E. for your support, services and empathy! For anyone looking to get the care they need, I HIGHLY RECOMMEND Dr. Michael Thompson at Litchfield Endodontics!

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    Litchfield Endodontics - Front doors w/ information.

    Front doors w/ information.

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    Smilecology - cosmeticdentists - Updated May 2026

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