Dr. Alm was more thorough than any dentist that I've known. He did a thorough oral exam and…read morechecked my gums himself. He was willing to request the x-rays from my former dentist, which I appreciate it. This is my first time to visit this dentist and the whole experience was positive.

I was heartbroken when my of several years, Dr. Nishi Vakharia, moved away. However, my two…read moreexperiences with Dr. Alm have reassured me that he will meet the standard of care that Dr. V. offered. Dr. Alm is efficient, a good communicator, and very gentle, and attentive to the patient's experience. I have a rather complicated series of dental procedures that are necessary and will have to be done by a specialist, but Dr. Alm was part of my decision-making process, and I appreciated his advice. I believe some of the office staff as well, but they were just as professional as I have always experienced at this practice.

I've been here over the last two years and love everything about it. Pat(?) the receptionist is…read morevery friendly and welcoming, the waiting room is comfortable-though I've never had to wait more the a few minutes. The hygienist has very gentle hands; my gums easily bleed-never a problem here! The dentist is very knowledgeable, actually a university professor, friendly, explains everything before he does it. Yep, this is the place to go!

I have never experienced in my life such bad customer service. I had an appointment today at 830…read more The girl who took my phone number wrote the wrong number so they couldn't reach me to confirm my appointment. What did they do? Canceled without letting me know. I changed plans and work schedule and wasted my time for nothing, they just canceled my appointment. Bad business you guys!

Unfortunately, my daughter was referred to this butcher shop for a root canal. Pretty sure the…read moresecretary is doing dental procedures. I didn't realize that they don't have a endodental surgeon on staff and they are a common dentist preforming root canals until after we were referred by Dentistry for Kids. It took several days to get an appointment and then they couldn't finish the job during the first appointment and wanted us to come back months later. I insisted they make an appointment much sooner much to their dismay. Hey also wanted to charge us $1,300 out of pocket without unstanding our estimate of benefits. I argued that they are wrong and I'd like a breakdown of our estimate of benefits, that they could not provide. Finally after they scheduled us a date to finish the root canal weeks after the initial procedure I asked about prescriptions since my daughter has been in immense pain and was concerned about continual infection. I asked about penicillin and the dentist reply "oh yeah I guess that would be a good idea". WTF kind of place is this???? My daughter has been screaming in pain for several nights still waiting for these idiots to finish the job. DO NOT USE THIS FLY BY NIGHT OPERATION!!!!!!!!

Dr. Vigil is very good. Dr. Vigil and her assistants work well together and the hygienist, Sharon,…read moreis terrific. Great teamwork here. Very thorough and considerate. So glad I went there!

$720 for just a checkup folks. Yes, $720 for a dentist checkup today. At that price, I thought he…read morewas going to clean my teeth, fix my life, and arrange a nice Jewish marriage for me on the side. Even my wallet said "Oy."

I was told to book two appointments for plac removal. I was told the insurance company would be…read moremore likely to accept and avoid our of pocket costs. Well then comes the nearly $400 bill. After speaking with insurance company they rejected Coverage for 2nd appointment. I will never step foot in that office again. I requested pre-auth when I first started going there. Also they moved and changed my appointments SEVERAL times by simply sending me a confirmation text. No heads up. No ASKING if I could. Just changed my apps last minute.

I would give 10 stars if I could! My granddaughter needed to have her wisdom teeth out and wanted…read moreanesthesia. Our dentist in Taos referred her to Bonita Medical Center. She will be a Senior when school starts in August and wanted them out before school started, a tight timeline. I called and spoke with Annie who she could not have been more helpful and understanding. She scheduled the consult for 4 business days out and said she couldn't schedule the surgery until after the consult. I mentioned that I was concerned we would miss an open slot if we waited, as time was short. Annie called me back a few minutes later and said she had gotten approval to reserve a slot the following week! I so appreciate her caring nature, professionalism and her extra effort to help us out. Bonita also comes highly recommended by Dr. Kayci Harris at Northern New Mexico Dental Center in Taos. And by my son, who works for DDent Labs in Santa Fe.

First Strike is the 4 phone calls it took to book the appointment, second, sadistic Annie at…read morereception who literally ignored me when I came in a few minutes early for my appointment, after my call saying I would not be there as early as she wanted me. Then her ignoring me for minutes after my arrival (I called again while in reception while they chatted away ignoring me.) Then not telling me the doctor had gone into procedure until I had been waiting over an hour. It was another 40 minutes before seeing the Dr. Schow who literally lied to my face did not bother to read the paperwork Annie insists I fill out so the Dr. could review it before my appointment - Dr. Schow is inept. He didn't read anything I filed out, when questioned about the diagnosis of another Dr. and when caught in that lie seemed smug and contrite. Trust this Dr to perform surgery HELL NO. They are downright mean, even sadistic, unprofessional, and a complete waste of time and money (they don't take most insurance,) I suggest if you can go elsewhere to do so.

I have extreme dental anxiety, and I cannot say enough good things about Dr. Pisotti and his entire…read moreteam. From the moment I walked in, they made me feel genuinely safe, seen, and comfortable. They were incredibly patient, checked in with me throughout the appointment, and offered breaks whenever I needed them--something that made a huge difference for me. Dr. Pisotti's calm, compassionate approach and the kindness of his staff helped me get through an appointment I would normally dread. I am extremely grateful to him and his team for the care and understanding they showed. If you're looking for an exceptional dentist in the Santa Fe area--especially if you struggle with dental anxiety--I highly, highly recommend Dr. Pisotti.

I went to Vida requesting new whitening trays. Dr. Detrik talked me into having the much more…read moreexpensive teeth whitening treatment done, saying its actually so good for the teeth, really wonderful chemistry and better than any other kind of whitening treatment and also, Id get the whitening trays along with the treatment. I say sure, go for it. Dial forward, Im in the chair getting this treatment done and the hygenist notes that my teeth are "already paper white." She seems a bit worried about the whitening going too far. We go through the treatment and afterward Im handed a bag that does not have whitening trays in it. I ask Dr. Detrik where they are. He says "Oh, you really dont need them, your teeth are already white. I had them include a light that you can use instead but honestly you dont really need to." I say nope, I want trays, isnt that what you did the whole high-tech super accurate mapping of my mouth for? Isnt that what I actually came here for, and what I actually paid for? Not this light that I could have bought on Amazon for $20?" So they ORDER my trays. Mind you, I had just paid them to put goop on my teeth to open the surface of my teeth chemically to allow the HOME tray treatment to work better. You are supposed to have the treatment then follow up with whitening trays the following two weeks because THAT is when the whitening happens. At home, with the trays. The trays he didnt order at the time I paid for this treatment because he was very clear in his mind that I do not actually NEED the 3k treatment he talked me into doing. And the trays? They arrived via mail about a month later. Far too late for the at home whitening to benefit from that treatment I just went through, spent so much money on. So, you tell me? What is the top priority for this dentist, this office? Is the top priority caring for your teeth in a clinically appropriate, and necessary way? Or is it $omething el$e?

Excellent dentist. Had a filling with him yesterday and was eating dinner a couple hours later with…read morezero pain and a perfectly adjusted filling. He has a calm demeanor that put me at ease. Would definitely recommend.

When my dentist, Dr. Nishi Vakharia, left Santa Fe, I was really sad. He was a great dentist! Dr…read more Matthew Alm took over his practice, and now that I've had a few appointments and procedures with him, I'm really happy. Today he filled a cavity. Numbing shot was slow and not painful. He narrated the entire procedure, so I knew exactly what he was doing with each instrument and in each part of the process. It was very reassuring. And he was very gentle. I am so happy that I don't have to look elsewhere for a dentist--and don't have to be afraid! (I'm not particularly afraid of dentists, but aren't we all a bit nervous about dental work?) I highly recommend Dr. Alm. Also--the office staff and dental assistants have always been great, and that continues to be true.

I needed a lot of work. Replacement of lower bridge, new upper bridge from scratch. All stemming…read morefrom car crash decades ago. Been a long road, outliving the dentists my family used back East. Here in NM the past three decades, i used another dentist who had to leave his practice because of illness. So, I was starting from scratch with Dr. Appelbaum...needing a complete revamp of work over the years going back to that car crash in 1955. Dr. Appelbaum's professional style completely matched my outlook, preference and needs. He is appropriately caring about quality and function. He let me know from the gitgo, that if I felt further adjustments were needed, he would fit me into his schedule somehow...asap. My new bridges are superb. They work as they should rather than trying to exactly replicate my mouth...which was distorted a few ways in that ancient accident. I can feel the difference, positive changes happening, day by day.