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    Smile Obsession

    3.0 (2 reviews)
    Closed Closed

    Services - Smile Obsession

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

    Smile Obsession Photos

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    Recommended Reviews - Smile Obsession

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    1 year ago

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    9 months ago

    terrible dentist that overcharges and always tries to upsell, you will be shocked at the bill

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    Heritage Grove Family Dental - Doctor Gallos gave my son his smile back! Just in time for his wedding!

    Heritage Grove Family Dental

    4.2(63 reviews)
    3.6 mi

    While the dentist at this practice is highly skilled, our experience with the office staff has been…read moredeeply disappointing and stressful. We have repeatedly encountered unprofessional behavior, including being spoken to in a condescending manner, interrupted, and even yelled at over the phone--making it nearly impossible to voice concerns or ask questions. Additionally, there have been ongoing issues with insurance billing. Despite confirming coverage and accurate information with both of our insurance providers, the office has continued to submit claims incorrectly. When we've tried to bring this to their attention, instead of resolving the matter calmly, we've received harassing and aggressive phone calls--sometimes while caring for our 2.5-month-old baby at home. Most concerning is the unwillingness of the staff to allow communication with a manager or the dentist when we requested help. Threatening to send a patient to collections while refusing to acknowledge or correct their own billing errors is unacceptable. Because of the repeated mistreatment and lack of professionalism, we will not be returning to this office. Patients deserve to be treated with respect and to have billing concerns addressed, not ignored or escalated through hostile interactions.

    If you ever want to talk to the dentist, don't try this dentist out the hour, the officer refuses…read moreto let you talk to the dentist directly. They have strict policies against this, and they will not even pass you along to the office administrator . I've been a patient of this office for several years now and have nothing bad to say about the the dentist, however, the office is another story. This is a office which seems to be run like bring them in run Em out horrible Horrible service for my d office. My wife has been wait listed for over 4 years. To get into this place, they do not accept new patients even if you are an existing patient. And we refused to be even pass along the message to the dentist. Hopefully, this message gets to the dentist.

    Photos
    Heritage Grove Family Dental - Smiles!

    Smiles!

    Heritage Grove Family Dental - Very nice office!!

    Very nice office!!

    Heritage Grove Family Dental - Dr. Gallos and family

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    Dr. Gallos and family

    Smile Obsession - generaldentistry - Updated July 2026

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