I am very disappointed with my recent experience at this dental office. During my visit, I was told that I needed an expensive deep cleaning and was informed that my gums were in poor condition. Wanting a second opinion, I visited another dentist who thoroughly examined me and confirmed that my gums were healthy and that a deep cleaning was not necessary. This experience left me feeling like unnecessary services were being pushed simply to increase the bill. It reminded me of a car dealership trying to upsell customers on services they don't actually need. It's unfortunate because this office used to provide excellent service, but that no longer seems to be the case. It appears that many patients are immediately encouraged to get deep cleanings regardless of whether they truly need them. I would advise others to seek a second opinion before agreeing to costly procedures here. Unfortunately, I will not be returning. read more

My wife is the patient at Smile Design Studio, and I accompanied her to an orthodontic appointment that was extremely disappointing. She was scheduled to have her rubber bands changed and a fallen bracket replaced and was excited to get blue rubber bands. While driving home, I noticed her rubber bands were still the same color, which seemed odd. When I asked, she told me nothing had been done during the appointment. We called the office and were told that because they failed to order the replacement bracket, they chose not to do anything, claiming it would affect tooth movement. This explanation didn't make sense--leaving old rubber bands in place without the bracket already affects treatment. Other orthodontic offices told us a broken bracket should be addressed within 48 hours, yet this office was willing to wait almost two months. The orthodontist is only available one day per month, so common issues cause long delays. On top of that, the manager, Ruben, was rude and condescending when we asked reasonable questions. I regret choosing this office--we only did so because they were handing out flyers while I was at Sonus in the same plaza, not because of the quality of care. In emergencies, the orthodontist's other office is in Bakersfield, which is not practical. I do NOT recommend Smile Design Studio. read more

First and foremost, Smile Design Studio deserves to have gotten this review many years ago because people outside my family and friends should have known about this place much sooner. I recommend this clinic 100%. They have taken care of my dental needs since before the COVID pandemic in 2018, and I have always been happy with my dental results. I get my cleaning done once or twice a year, and I've found confidence in my smiles after I got my braces. I always ask for their advice from cleanings to fillings to crowns to implants to braces and to wisdom teeth extractions. They are honest and offer different options that can match my insurance and finances. Shoutout to the team for taking care of me and now my toddler as well. My second baby will be going to the same clinic as well when she's 2. I am grateful to Ruben and now Miriam for being the longest standing team associates. I am thankful for all of the thoughtful reminders and calls whenever we have appts coming up. For all the follow ups and check ins whenever I or family have procedures. Thank you so much for taking care of us Dr. Lizana... May you be able to take care of more and more people now and in the future. You, honestly, are the best dental team I have ever met. Always grateful. :) read more

Smile Design Studio - Inside the clinic - Cosmetic Dentists Near Me - Northridge, California

This review is long overdue. Dr. Lizana has been my dentist for a few years and I truly wouldn't trust anyone else. Most recently, she extracted my teeth with zero pain, which really shows how highly skilled and gentle she is. She's soft-spoken, patient, and always makes sure I'm comfortable throughout every procedure, checking in along the way. On top of that, the entire staff is amazing. Everyone is kind and attentive, from the front desk to the dental assistants. You feel welcomed and cared for the moment you walk in. If you're looking for a dentist who is compassionate, professional, and supported by an equally wonderful team, I highly recommend Dr. Lizana and her team!! read more

Heard about the clinic from a friend and saw their booth at the Granada hills farmer's market and I was able to meet the staff in person. Call it fate but I think this was a sign to switch clinics. Scheduling was a breeze the clinic was clean and nice. The dentists are very trustworthy and very diligent in explaining their plan of care. My daughter had her fillings done and we are following up on her wisdom teeth extraction. Thank you for your great care! read more

Smile Design Studio - Smile design studio booth - Cosmetic Dentists Near Me - Northridge, California

Amazing experience with SDS, the staff is always welcoming and caring to each individual patient. They always make sure I am comfortable and very well informed with the procedures I need. Dr. Lizana is amazing! Big shout out to Ruben and his expertise on working with insurances.Thank you to all the dental hygienist for getting me through the many procedures I've had to do. I highly recommend SDS! read more

Truly the best dentist I have ever been to. I have been coming for a few years now and they've never left me feeling unsettled. I truly love Miriam, the front office technician, as well as Reuben. These two have truly helped soothe my fear in seeing the dentist and have made the experience enjoyable. Every appointment is so personable and wonderful. read more

Smile Design Studio - Lobby - Cosmetic Dentists Near Me - Northridge, California

This has been my dental office for years now, and they have never let me down. Right from the beginning of friendly front desk staff, to assistants, to the doctors themselves. The quality of care, and expertise is what brings me back. Along with the amazing and friendly staff, that makes my experience much less nerve wracking. Ruben is so amazing, a true gem. He always makes me feel at ease, especially since he's the one breaking down the un-fun stuff (insurance coverage, costs etc.) He explains it so well & thoroughly. Then my experience with all the assistants- super friendly & great at their skill. For example Evelyn and Sonia and Dr. Lizana helped me with my temporary crown today, and I swear they made this fit way better than the permanent crown I had in. A literal perfect fit. Then of course there is Dr. Lizana, who is always amazing. She is the one I trust with my teeth, and I know she will always get the job done right & always pain-free. I've also worked with other doctors in her office, who are also great. Dr. Lizana has established a great team- and she always does. As I said, I've been here for years, and I've always had positive encounters with staff here. read more

I haven't been to the dentist in about five years so I was nervous looking for a new one. I met Ruben and he pointed me in the right direction and took care of me 100% from beginning to end and I have never been more comfortable in a dentists office Thank you guys so much for being so helpful and I recommend this team 1000% Thank you, Ruben and Miriam and the rest of the stuff you guys are amazing read more

I came to Smile Design Studio for some dental work but let me tell you ... What an excellent service!!!! From the beginning Ruben in the front counter so friendly and professional walks you through with all the details prior to the evaluation, the staff members so professional and impeccable then meeting DR Lizana what a pleasure , an outstanding professional with lots of experience and knowledge . Absolutely a Dental Office that I will come back for any need and I will recommend and referral to friends and family . read more

Rude and condescending staff. This was just over the phone, so I can only imagine in person. Didn't listen, dismissed what I said about already having X-rays, and told me to wait another month after weeks of waiting. Not okay. read more

Over an hour wait after we scheduled an appt. This is the second time Dr Lozada has done this. Absolute worst dentist in the valley. There excuse "we tried to squeeze you in". Literally worst dentist in the valley read more

The staff members are nice. The care quality is good the only thing I wish they explain in the first turn what the fees will be

I was searching for a dentist in the area and went around trying to find one with great reviews. Funny enough, the ones with five stars never even answered their phones -- but this office with 4.5 stars absolutely deserves a full five! Their staff is incredibly helpful, welcoming, knowledgeable, kind, and patient. The office has such a cute atmosphere (especially for Halloween!). The dentist herself is amazing, professional, caring, and genuinely loving with her patients. You can tell her staff truly enjoys working with her, which says a lot. My treatment was done quickly, and the amount of care both the doctor and assistant showed was better than any dentist I've ever been to. For goodness' sake, I fell asleep during a filling! That should tell you how comfortable I was. Highly, highly recommend this place! read more

I LOVE LOVE LOVE this dental place soo much i really recommend everyone to come here the staff and doctors are soo sweet and nice it's a good environment they are very patient. They really look out for you and ur teeth and talk step by step about plans and what works with you. I wouldn't want to go anywhere else this place is amazing I would bring my family here & Ruben is amazing and wonderful and very helpful and a great person also making me laugh I just love it here making me feel welcome.. read more

I had an amazing experience! My cavity filling was quick & painless. The staff was super thorough as well.

This is probably long overdue. Truly found a gem with the entire team!! Everything is so clean in the office, but also the people are truly great !! I usually have a hard time feeling comfortable at a dentist office or I will try to avoid it or put it off, but I genuinely don't feel that way here. I really do appreciate the transparency Ruben provides, you don't ever feel like they are just money hungry. I honestly can say they really come from a place of trying to help you and do what's right for you. Ruben is so great at communicating everything they are doing and WHY are they recommend what they recommend. It feels so warm and welcoming every single time I come in for a visit, even after I moved away from the valley and came back - they didn't miss a beat. I really am so grateful for such a knowledge AND KIND dentist team, I know despite who I am seeing that day I am in good hands. Do yourself a favor and come see them, I guarantee it's a breath of fresh air (pun intended) I'm so grateful I found them !!!! read more

Great Dentists and Staff work here! Had a tooth removed, Fillings and a cleaning so far and I would recommend this place to any friend or family member. read more

Smile Design Studio has earned a five star for exceptional customer service from the front office to the back office. Great quality care all around. Everyone is very helpful and supportive to your needs. My RTC was quick and painless with no pain thereafter during recovery. Front office, Ruben, dental assistants, and doctors are very professional and knowledgeable. read more

Come here for all your dental needs. They have you covered. The staff is prompt and courteous always. I followed my contact at my last dentist office here and never looked back. They handle most insurance policies, especially Medical. One remarkable quality is that they are on top of your reminders for appointments. The office is always organized and sanitized too. Enjoy! read more

Top quality care. Everyone one makes the experience easygoing and smooth. Thank you to all the workers!

Said I had cavities but I didn't lol. Went to another dentist and they said my teeth were great. They did x-rays here and stuff and said I had bone loss. My other dentist said my teeth were fine and on their x-rays they didn't show any bone loss at all. So I dont recommend. Staff is nice but the dentist is pretty bad. Also very pushy to do expensive stuff lol. read more

Their work is great, but they are definitely in the sales industry before the dental industry. They will make everything seem mandatory and urgent so you have to pay. Then when it comes to dealing with anything through insurance they will try to get you to go elsewhere so that they don't have to deal with the insurance if it's an HMO or anything similar. They are great at what they do but it's definitely not as family friendly as they make it seem. If you can pay cash that's great and you'll have no issues, but besides that they are very pushy. read more

I've been with this dental office since middle school, the workers here are friendly and takes care of the patients very well and calms you down if you're the type to get nervous during dental appointments well. Would recommend coming here! read more

I have been coming to Smile Design Studio for over 5 years. I am always taken care of, they have high quality products, Ruben ALWAYS goes over every detail after and before each visit. I feel seen and heard AND appreciated as a client here. Dr. Lizana is so honest and caring as well. She's the BEST dentist I've ever had. She's gentle, steady and gets the job done the first time. The office is clean, well kept and tidy. The staff is amazing and friendly, it's a very safe experience. They are all professional, kind, and direct read more

Best people! Family experience, so clean, organized and comfortable. My kids one here and I do too. Everyone is so nice and they are professional yet extremely friendly. read more

Smile Design Studio - Lobby after 8 year celebration. - Cosmetic Dentists Near Me - Northridge, California

I had an amazing experience at Smile Design Studio. Its always been difficult for me to find a dentist I like but Dr. B took great care of me. He is very meticulous and knows what he is doing! Definitely recommend asking for him...couldn't be happier P.S. the office staff is so friendly. Dr. B also made great recommendations on toothpaste, mouth wash, and floss read more

I brought my 3 year old in last week for a cleaning and check up. The doctor was very delicate with her and friendly for her to feel comfortable. My daughter had a great first experience at this location so I recommend it for little ones too. I came back the following week for a few cavity fills and Dr. Shamtoub was so nice and comforting, never aggressive. Jimmy was also very nice to help out with my procedure. I recommend this location, the staff is friendly and will schedule you in as soon as possible. read more

Smile Design Studio - My daughters first dentist visit - Cosmetic Dentists Near Me - Northridge, California

Excellent dental practice and some of the kindest and most professional people you will ever meet! I have been going to Smile Design studio for a few years now. The office is very clean and welcoming. It's easy to make appointments and follow-ups. I've had other practices where they didn't remember to schedule a follow up, but no problems here. I first went as a walk-in because I had a very painful tooth infection. I was in so much pain that I had a hard time following along with the treatment plan the doctor was prescribing, but Ruben was very patient and understanding and he took the time to carefully explain everything to me. Later on I would need my wisdom teeth extracted and Dr. Lizana is so good at what she does. I was really nervous, but there was no pain and it was over very quickly. I would highly recommend this dental office! read more

I love coming to Smile Design Studio. Miriam at front desk is so friendly and nice. Everyone is so kind, funny, welcoming and professional. Place is very clean and the music is the best! Highly recommend this place and staff! read more

I love how welcoming they are. Their work are amazing, my composite bonding brought back my confidence. They truly care for their patients , i highly recommend them from staff to the dentists , amazing job. read more

Caring and amazing staff I would recommend this place to everyone. My sister goes here too and loves it. They explained everything clearly.

This place is amazing! Miriam in the front desk is very friendly and helpful! As well as the office manager Ruben! He is very knowledgeable and helped me understand my insurance policies. read more

Ruben, Doctor Lizana and the entire staff are all so amazing at smile design, they're welcoming and extremely caring about me and my dental health. Thank you Smile Design team! read more

Never a bad visit, very friendly and welcoming. The quality of service is great and feels my teeth are well taken care of.

I have been referring this dental office for the past year to my client's and am glad to say, they are very kind and welcoming. The front desk receptionists, Ruben, dental assistants and dentist are absolutely wonderful and very gentle. Not to mention, office is always so clean and soothing. I truly recommend this office. Sincerely, Rocio M. read more

Love this place! My family comes here and we are all happy with the excellent care . The staff is always welcoming. The dentists are all nice and they truly care about your health. I have never seen my father smile so much since he started his treatment here. I believe we have found our permanent dentists. read more

I started my ortho process with them and from Ruben Roxanna and Dr Linaza have all been very pleasant to see at visits. Thank you guys, See you soon. read more

So I found this place on TikTok let me tell you I had to most amazing time here really good quality care from Dr.Lizana! The staff she created is so friendly and caring! read more

Smile Design is the best. Super friendly staff and personable dentists. Highly recommended!