I have been a patient of Dr. Koren for over 5 years. I DRIVE 1.5 Hours from Ormond Beach. Plus and take a day's off of work. However, Recently-- Andrea lied to me. She promised me, my yearly Exam- Xray- Cleaning for $129. I spoke to her twice on the phone-- she confirmed yes-- that is the deal -- No contingencies. When I arrived to the Dentist office last week- Andrea "moved the goal posts." Andrea No CONTINGENCIES MEANS NO CONTINGENCIES. THANKS - for wasting my day. Andrea can not be trusted. read more

Money hungry people!! Unnecessary procedures!! Just want u to pay for something that u dont need.

Andrea does not tell the truth. She told me $129 for an Exam/Xray/Cleaning. I drove 90 minutes-- She then said it would be much more than $129. Andrea can't be trusted. read more

Bueno yo di una reseña , pero la di súper rápido ya que la chica te dice has danos una reseña rápido , pero les diré que los dientes que me hicieron no me quedaron bien me vivo mordiendo cada vez que como y me quedaron más grandes que los míos y ya he ido varias veces a que me los rebajen , pero que va siguen mal igual me muerdo y en la encía atrás no se me cura me quedo una pelotita y él me envió al de la encía obvio debes de pagarlo uno porque ellos no pagan lo mal que te quedó el trabajo read more

While filling out "new patient" paperwork I noticed a document that states the office WILL CHARGE a $50.00 fee for every 30 minutes a patient is late for an appointment! I was 15 minutes EARLY. After sitting in the office 30 minutes PAST (no explanation given by the staff) my scheduled appointment time, I decided it was time to leave. Let me get this straight! If I'M late YOU charge ME for every 30 minutes BUT the dentist can be late WITHOUT EXPLANATION or cost? The receptionist handled the situation kindly. Not HER fault! I left only to return a few minutes later to collect the documents I was required to fill out and sign. Just before leaving, an EXCEPTIONALLY RUDE employee stated "I was just coming to get you!" Sure you were!! My point is life happens. Charging a patient $50 per every 30 minutes late is acceptable? Patients wait 30+ minutes with NO explanation? Sorry. Double Standards don't work in my humble opinion. There's too many other places to choose from that will RESPECT and APPRECIATE their patients. Arrogance and incompetence at its best! read more

ATTENTION, IF YOU WANNA WASTE YOUR MONEY PERFECT PLACE TO BE. READ ME IM JUST HELPING!!!! My partner and i are on these dental shitoffice for years, bad decisions. Had my invisaligh had to do it twice and didn't told me that my loan had started at the moment i sign even though my program started later on. And everytime i visit i had to pay something. My partners CROWNS missed up after 2 years. Both of them in the same week. And ofcourse they will not cover the CROWN that who knows how they did. Another hundreds of dollar waste. NEVER AGAIN. KEEP PAYING EVERYTIME YOU VISIT!!!!! read more

They are friendly efficient confident The doctor very friendly and polite We feel safe with his decision probably t best But the hygienist must be #1 he cleans our teeth very gently thanks Mr MARCO Thank from my wife and me See you soon read more

The best dentistry in America. Thank you for all that you do for the health of my teethe and gums. The doctor and technician are very good quality in their specialty. Highly recommended office at 7200 West Sandlake road, Orlando Florida 32819. Tbe welcoming desk is also on point with friendliness scheduling and courteous checkin. Very much appreciated. Look forward to my next visit! My daughter too had a great experience with this dentistry and I'm hoping her schedule will allow for further dental care. Thanks again to you all at Smile Design Dental. Francine Kelly ​ read more

DO NOT GO HERE. WAIST OF TIME. They waited till 3 hours before my appointment to tell me I was out of network. I called off work for this appointment. Then they claimed they "left me a voicemail". What actually happened is they called me, I answered, and for 10 minutes I sat there trying to get their attention while hearing them discussing about the new Love Is Blind season in the background, instead of actually talking to me.... like.. YOU called ME. Also they sent me 3 text messages confirming my appointment and called me once to confirm. How are you gonna confirm an appointment if you don't even know if the insurance is active???? Y'all working backwards??? I work for a primary care doctor verifying insurances so I know damn well they just pressed the voicemail option and wrote down that they left one when in fact they did not. Get your act together and make sure that you let your new patients know if they're out of network at least a day before, so that we are not out here wasting our time. Horrible. Honestly, for a Sand Lake location, y'all should be located in Pine Hills. Also I made the appointment like two weeks ago, you guys took all my insurance information, why the F*CK did y'all not tell me this AT THE TIME I MADE THE APPT. I stg. read more

Smile Design Sand Lake - Where's the voicemail? Exactly. - Orthodontists Near Me - Orlando, Florida

Went to Inverness location and it was all about the upcharges. I went in for a cleaning an appointment I had for six months only to be told if I don't have panoramic x-rays done, a bone loss assessment and periodontal assessment they won't do a cleaning. It took me a few minutes to understand that she was serious. No cleaning. Took time off from work for the appointment. Was a waste of time. I'd recommend anyone in the area stay clear of this place!! Definitely not about the patient, just the money. read more

This place has NO manners!! I didn't even go to the office yet, but when they attempted to contact me to confirm the appointment, I got this long, rude text message threatening to cancel my appointment if I didn't contact them in three hours. Of course they waited until Friday and I have a 9-5 shift! Appointment Monday! I was very on the offense at that point. They also said it was their second attempt to contact me like it was some sort of collection agent. I told them to cancel my appointment because they sounded so rude. Who wants to work with a rude office for something so stressful to begin with? They need to work on getting a nicer staff.. and perhaps be like most other medical offices and get the insurance when we come in the 15 minutes early for paperwork. Time to look for another dentist. read more

This has been a great office to work with! The staff is very friendly, knowledgeable, and acted fast when I made my grandpas appointment for a toothache. He immediately got the teeth removed that were causing pain and is now in the process of full dentures. This office is very time efficient with their services. Dr. Koren is very friendly and explains everything in great detail. I really appreciate the high level of service he has received! My grandfather has loved his experience so far! read more

Be very careful and ask for copy of the estimate. Decide to get a second opinion and will never go back to a dentist who recommends unnecessary work. The 14 thousand dollar quote we got was done at another local dentist for less than half!! Always ask for a estimate and get a second opinion!! This helped me save thousands, due to quoting unnecessary work. Always get the estimate in writing! The other dentist I went after detailed how I was being overcharged. read more

Do not go to this Dentist office. The office staff is argumentative and incompetent. My insurance clearly states no charge for specialists. They charged a co-pay and it took a year before I was reimbursed. I literally had to threaten them with a discrimination charge before they gave the money back. read more

Today was my first appointment with Smile Design Dentistry and as soon as I walked in I saw the young lady at the reception with the nose out of her mask. Please note that at the entrance door there is a note where they require all their customers to wear a mask for the safeness of their employees and of the other customers! My appointment was for a cleaning. To make a long story short: I left after 1 hour without cleaning done because they informed me that the first appointment is to check on your teeth status. So why didn't you tell me that when I booked? If you are "Covid freak" DO NOT go there, they do not sanitize pens, doors, chairs,....no attention to that at all! read more

I love this place! They did a great job doing my cleaning a while back, if I could give 10 stars I would. The staff is fantastic and nice. Only thing was that they didn't take my insurance but it was worth paying out-of-pocket. Sooooo worth it. read more

For those ppl that are afraid or traumatized of dentist's like me. I recommend Smile Design Dentestry on Sand Lake Road. Dr Daniel Koren and his staff are the best. From front desk to dentist assistant to hygienist. Im have way done on the work they doing on me. Dr Koren is A-1. category as a dentist. He takes pride in his work. 100% satisfaction guaranty. I have read all good reviews on the Smile Design dental offices. There is no comparison to these other dental offices that HMO insurances for senior citizens are affiliated with which will remain nameless. read more

I am very thankful for the outstanding hospitality at "Smile Design Sand Lake" office. It was mi first visit to a dentist in since I was 10 years old. The staff make the whole process very smooth and painless. Their instructions post de procedures also made my recovery very easy and pleasant. I am very happy to have chosen this office. I recommend it. It was really a 10 Star service. read more

I had problems with this dentist Daniel Koren since the beginning. He rolls me what he was going to do for my teeth And my husband's teeth. I paid the $9800 and made my next visit. This dentist Office is a big rip off. They were supposed do do root canal on 3 teeth because of grinding my teeth, I had a lot of pain. He started to do them which I already paid for and then he could not do them the teeth are too small. He then builds my teeth up which was too high and he had to grind them back down. He then charged me more money for that which did nothing but make my teeth worse. I asked for my money back for the root canals and Invisalign and he after 3 weeks of fighting with the office about it they gave me back the money for the root canals but they deducted the money for the teeth build up which broke off and my teeth hurt worse. On my husbands teeth he was supposed to remove 8 teeth and give him a temporary bridge and then smooth out the bone and cut the gums to smooth it out. He never did the procedure and refused to husband money back. So now my husband can't wear his temporary bridge and he finally after weeks of asking gave me back the money for the permanent bridge. My husband can not wear the bridge because of too much pain. So they ripped us off $144 for my husbands teeth and he still can't wear the bridge he made him. They also ripped me off $ 312 he charged for tooth buildup that broke right off when he was done. This is one of the worst experiences with a dentist. The dentist does not even do about 95% of the work he has dental assistants do it. The lady that does the billing is very rude. Do not go to this dentist. Not only does he not do your teeth correct but he off for $456. WHAT A RIP OFF AND DOES NOT EVEN CARE. THEY NEVER DID THE PROCEDURE ON MY HUSBAND AND WON'T GIVE BACK THE MONEY. BEWARE Vicky and Ron read more

Angie, the dental hygienist, was AMAZING. I have gone back several times. By far the best teeth cleaning I've ever had. Have yet to have a negative experience here. She is very thorough and takes her time to really do a good job. She is also very friendly and professional. I will only use her from now on. Extremely pleased with my experiences here. I would definitely recommend her services to a friend. read more

This place is the best dentist office that I've ever been to. This is the only doctor that has called me after an examination to see how I was doing. The hygienist was very gentle and the office manager Sarai is very nice. I highly recommend this office! read more

no regard for my money. sold me a mouth rinse at the office for $30. i went because i had a minimum insurance with my medicare advantage plan so they knew i had part d rx insurance. i was also quoted $4200 for 3 crowns at my wifes behest i got a second opinion and saved $1200. further the second dentist gave me a prescription for the same dental rinse they had charged me $30 for and it zero co-pay at walgreens using my insurance. read more

Beware of Daniel Koren Dentist that has done his dentistry in several offices under various names throughout Florida. Smile Design Dentistry is one of their names on sand lake road and now they are making slight adjustments in that name to hide their bad reviews. Smile Design Dentistry is falsely claiming 5 star ratings on facebook and 5 star ratings falsely claimed on google. Daniel Koren messed up my mouth, and due to Daniel koren and smile design dentistry when I eat I am very uncomfortable with an extremely bad bite. read more

I went for an appointment today. The hygienist was very thorough and made sure I was comfortable. Dr. Koren is honest about what was needed. Overall it was a great experience! read more

this smile design dentistry on sand lake road under dr koren caused excessive damage to my teeth and it took time to realize that not only did dr koren take a lot of money for unneccessary crowns but those crowns caused damage to other teeth and the whole purpose was to make more money for smile design dentistry and dr koren whom used young people inexperienced to do the job the dentist should do. the problem with this dentist and other dentists is they want to sell you a crown on a tooth that really is very questionable to hold a crown and this is not a new experience for me . this is the bad half of the dental industry where a dentist will take your money and care less how much damage is done to your other teeth. dr koren of smile design dentistry half joked by saying i will sell you crowns for all your teeth and he tries to blame the problems on grinding your teeth when you sleep. what you need to do is get examined to see what dr koren has done to your mouth to find out what new problems he created. the things i most recently discovered was the original crown he sld me was on a tooth that was unable to hold a crown. also this took time to find out that the 3 additional crowns sold to me were not fitted properly and the bite put 2 holes in my gold crown at the bottom right of my mouth. my new dentist dr song did not tell me about that at the time of my exam. he didnt want to give me too much bad news about what my previous dentists did to me. smile design is an office with a lot of rooms in a busy shopping center and this is usually the worst situation to see a doctor or dentist. the proble with smile design dr koren is i could have lived with out the crown since the tooth would never hold the crown . this same tooth at the top right prior to ever seeing smile design had the same problem where the crown fell off. the dentist prior to smile design was the same situation where the crown fell off my top right tooth and this dentist was not helpful after taking my money and i reported him and he vanished. so when i met smile design it was because the crown fell off that same tooth and at the time i met smile design on sand lake road close to the publix dr koren should say this tooth can barely hold a crown but dr korn of smile design wanted all my money . under that top right crown i had to have surgery so anotherbcrown was installed and i complained too much food was getting in between the 2 top right teeth. instead of smile design saying no more crowns dr koren of smile design said he will put 2 gold crowns next to my top right crown to make a better tighter fit so he took out my over 30 year old crown which had no problems and he put three new gold crowns together even though the top right tooth was not qualified to hold a crown and not that long after the top right crown fell out again and smile design never took my calls and when i went to the new dentist dr song whom said this top right tooth will not hold a crown and the previous dentist to smile design should say this tooth will not hold a crown but they decided to take my money anyways and dr koren of smile design love the money more than the patients and in a busy shopping center you can get a lot of patients without referrals. what took time to happen was the 3 crowns smile design installed without fitting them properly with the other teeth caused 2 holes in my bottom right gold crown. dr koren left a big huge crown on the top right of my mouth which makes it hard to fit a gold crown to replace the gold crown with the 2 holes in it at the bottom of my mouth and thebad bite with the loss of the tooth on the top right is causing a gap between the 2 leftover crowns dr koren installed and if dr koren was honest to say this tooth will not hold a crown on the top right side of your mouth i would have been in a better situation without smile design dentistry. read more