AVOID THIS PLACE AT ALL COSTS (because there definitely will be some, even if you have insurance). Like many have said who posted a review, this place is a scam.
I went in for a standard cleaning fully covered by my insurance. The people were very nice, which now I realize is a tactic they use to get more money out of you. They took me back to get X-rays, and it took the woman about 20 minutes just to get my X-rays because although she was nice, she didn't know what she was doing. Finally, after that, they took me to a back room where I laid in the chair waiting for the dentist.
I waited for a long time before the dentist finally came in and "evaluated my teeth." He told me that he recommended that I get a gingivitis scale and pitched some scare tactic about how it may not matter now, but it will be a bigger deal when I'm not young anymore. I told him that I was there for a dental cleaning covered by my insurance, and I didn't want to pay anything on top of that. Then, they brought in an estimate of what it would cost, which was $150 (the same that it costs to get a full cleaning.) Again, I said no I didn't want to get that because I didn't want to pay for that. The lady then was like "let me see if I can get this lowered." She comes back in with a quote for $50, which I finally said was okay because at that point, I really thought it would be worth it if they were going to thoroughly clean my teeth.
After laying there for some more time, a very nice lady came in and started doing some very standard cleaning on my teeth for only less than 10 minutes. Then she said: "okay." And I was like: "Wait. That was it?" And she was like "yep. I got deeper under your gums." At this point, I had been there for an hour and 20 minutes and just wanted to get out of there because I felt very uneasy about what had just happened. I paid my $50 and left and then sat in my car trying not to cry thinking about what had just happened. They made me pay $50 on a cleaning that was supposed to be completely covered by my insurance, only to do way less of a cleaning than I had experienced at other dentist offices that were completely covered by insurance. Barely any cleaning at all. I felt so cheated, stupid, and sad that they had taken advantage of me like that when I had repeated several times that I was struggling financially and didn't want to pay for anything not covered by my insurance.
I felt coerced into spending money and pressured by scare tactics and relentlessness, despite saying no several times. I am so hurt by what they did to me, knowing that I'm struggling financially. I paid for a cleaning that was supposed to be fully covered by my insurance and lasted less than 10 minutes. I wouldn't even call it a cleaning. DO NOT GO HERE. They will pressure you into paying for things you don't need and will take advantage of you. I have called them several times and emailed them twice asking if I could please just get my $50 back (which is nice, considering that one of my two cleanings a year was completely wasted on their sleazy "dentist office.") I have yet to have heard from them. I am hurt that they took advantage of me like that and pressured me into something I did not want to do and didn't even carry it out in the end. They are terrible people to be scamming kind, vulnerable people like this. read more