We live in Colorado and my 19 year old son is working in Orlando for the summer. He needed a semi-annual check-up and cleaning and needed to find a dentist in the area. I visited the office and Sherry the office manager was very helpful, checked our insurance and made him an appointment on short notice. On the day he went, Sherry checked the insurance before x-rays were taken and knowing the insurance would go through, she billed it directly to the insurance company. My son said everyone in the office was very kind and he liked Dr. Sangalang. read more

They are amazing people, they will work with you, the staff is great and helpful, very good,depending your work been done, they affordable, and they are very good. I would try then, I do not think you'll regret it. read more

Bad dentist do not go unless u want your teeth ruined and sand. They made me cavities and ruined my smile I'm so upset you can see all over my teeth there's black from medicine and it won't go away. They didn't tell me before putting it that there will be stains that doesn't go away. read more

Watson Dental Care - My smiles ruined by them - General Dentistry Near Me - Orlando, Florida

As new patients, we found the practice to be very friendly, caring, and informative. We felt welcomed and well taken care of throughout our visit. read more

Each and every time I go to this Dentist office I get excited. Now who in their right mind looks forward to going to the dentist. NO ONE!!! lol LOL :) :) :D JUST ME. The do such good work at Watson Dental Care. They are an enjoyable staff and great people I look forward to seeing. Well, until then, keep your smiles tight and teeth looking pretty. Have a fantastic day. VHF and Maple too! :D:D read more

Where do I even start. I spent about $13k on full set of upper crowns a few years ago. Everything was great until I made final payments. Once they filed down my teeth and made the temporary crowns you could sense the attitudes change from customer service oriented to what are you going to do now go somewhere else? If you saw the temps they wanted me to wear at one point you'd laugh. The final product in my eyes was not $13k. And saying so must have offended them (because they were paying right). The best part, when I indicated my lack of enthusiasm the response of the doctor was "well it is better than what it was". Well anyways the doc had the bright idea to only place them as semi-permanent in case I didn't like them then I could change as they came out. Reasonable enough. Ended up being ok with it. Now the kicker is, over the years I've had the constant anxiety of when and where they will pop off. I was told I could return and have them permanently cemented in without charge as they do. Ok no issue there. I've been lucky and they have come loose very infrequently. Now the last visit (3 years after the work) a bridge came loose. Went in to get it permanently cemented. Was given an attitude when scheduling the appointment and was told I had to wait a week and reminded I had a past due balance. 3 years and never a word about this. Told them we can discuss when I come in as I had no idea what they were talking about and had never heard anything in 3 years. I went into the appointment the following week and completed the procedure. The assistant told me I should not have had to wait and should have just come in. Was getting ready to leave and heard the staff talking about not letting me leave until I paid. One of the girls states "ohh I can't let you go until I get payment because you don't pay your bills.... Flaborgasted as the $13k I have already spent was paid in full before the work started. Being that all had to be paid up front before any work proceeded. My response was probably pushing Karen/Tom level at this point because it was rude, unprofessional, and in front of other patients. I spoke with the manager to get information and was told a balance was due from the original work 3 years prior. Now a check had been issued to me in error at the time of the original work from the insurance company and I had brought the said check in and signed it over to the office. The check was cashed. I explained this to the manager who claimed she had no record of this and I showed a balance due. I called the insurance company with her in the office and requested a copy of the cashed check with signature be sent asap as they were denying having received it.... 2 hours later the office all of a sudden remembers and found the deposited money.... After accusing me of not having paid my bill and treating me like a thief... after having already spent $13k. Fast forward a few months and another crown comes loose. I call to come get it cemented in and give information to the person at the desk. I get "oh yeah I remember who you are" with a smug like attitude. Immediately I was told there was nothing available until the following week. The doctor is out of the country and no one is in to glue it. I asked again if there was absolutely no one that could glue it in. Was told no the only person working was the hygienists. I came home and my significant other found that hard to believe and called and scheduled an appointment with a doctor immediately without my information without an issue. 10 minutes later I get a call from the office informing me that the doctor is not the dentist who normally does it but would have to charge me. (Yet no aknowledgement to why I was told initially there was absolutely no doctors in the office until the following week). Now charging me wouldn't have been an issue. It's the denying anyone was in the office to begin with when they realized who I was trying to schedule the appt. And then scheduling me an appointment until they realized again who I was and all of a sudden having an issue with it. Look I would have happily paid a fee to have my tooth cemented back in but I was feeling at this point as if they were not treating me like a paying customer and more like a problem. And even after they realized that the bill had always been paid there was no sense of being a respected patient. Look if I were you I would do business elsewhere. They are decent until you've paid the money and once they start the work there is no going back. You are at their mercy. Your money is most likely better spent with a business with more professional staff who value and respect their patients. And who definitely do not accuse you of failing to pay and treat you horribly as a result of their poor record keeping. Let this be a WARNING to you if you are considering this group. read more

Watson Dental Care - General Dentistry Near Me - Orlando, Florida

I was so disappointed with the cost to do a crown. I had my Medicare insurance call them to make sure they were willing to submit my claim and I would pay anything above whatever wasn't covered. That $39 fee for X-Rays was the start of knowing this wouldn't work out. My rep from the insurance company was very helpful. But the office didn't submit my $39 claim to my insurance company as I was told. So, it's not a big deal. Just that they lied to me and said they never got the form from the insurance company. To make a long story short the price for a crown was $1,400 and another dentist I later went to charged me $910. What a ripoff read more

I have been coming here since my first ever dentist appointment. Found out this year with a new job my insurance doesn't cover anymore. However this place has truly caring, attentive, and great staff I will continue to come here. I am going to make an insurance work for me so I can continue my care. Thanks for all you do Watson Dental! read more

Great dental office! Would recommend to anyone. They made me feel very comfortable during my procedure! The staff is very friendly and helpful too. I'll keep coming back because they made me feel like family and that's a huge plus because nobody likes going to the dentist, but Watson Dental makes it so you do. read more

Great customer service. Lost my bridge on Monday and they did not turn me away. Instead, the surgeon worked on my mouth and I left with a provisional bridge. Back in two weeks for new bridge fitting. Thank You Watson Dental. Grateful for your services, read more

Came here with UNBEARABLE pain from a tooth. Was taken care of with an exam that led to me knowing I needed a root canal. I was given a recommendation of where to go to get the root canal and it was an excellent place. Came in today for my crown and was taken care of. I was so surprised by Dr. Fatima I felt like she read my mind. She just knew everything that needed to be done and how it needed to be done. I recommend this place. All the staff are nice and polite as well. read more

I found this dentist office on yelp and LOVE them. They were able to get me in fast and everyone was very professional. I have had a hard time finding a dentist that I like and this one is a winner for me! read more

It was my first visit. Dentist was very nice and said since I was in pain he would make sure I walked out of there today with a temporary bridge if I chose that option. Reviewed options for a bridge or implant. Unfortunately it came out to well more than I can afford (Well over $4000). After reviewing what my insurance would and wouldn't help with I asked him to just pull the tooth for the $180 my insurance wouldn't cover. Suddenly he didn't have time for a procedure anymore and told me I would have to reschedule. Pulling the tooth would have been necessary for the bridge. It seems what he meant to say was it wasn't worth his while. This doesn't sit well with me. I would be very cautious, and I personally am finding another dentist. read more

Amazing service! They were so nice and on time. Explained everything to me in great detail. The only dentist appointment I've ever had that I didn't feel uncomfortable. Will definitely come back. read more

What a wonderful experience this place is. From the moment you walk in to the time you walk out. The entire staff is so friendly and professional. I've been going here for several years. Just had my routine cleaning by Reggie. He is by far the best I've had, ever. Would highly recommend him. Thanks to the entire Staff!!! read more

Can't say enough great things! The staff is so nice and professional, the office is beautiful, and they do a terrific job on anything and everything you need. If you're in Orlando, Dr. Sangalang is the dentist you need to see! read more

The hygienist was very friendly and thorough. They took helpful pictures of the teeth to give me a perspective I never had. The dentist was helpful in explaining my options. Will definitely be back and refer to others! read more

When I hear the word dentist I am immediately a wreck. Anxious,nervous, you name it but Sarah and Sherri made me very comfortable and Dr. Sangalang was very personable and helped me to relax. The whole experience from start to finish was by far my best dentist appointment to date. I would highly recommend this office to anyone who gets anxious like me. read more

I find the entire dental experience to be pleasant at Watson Dental Care. Their efficiency and experience is excellent. Everyone is professional and they really care about their patients. Pam C read more

The most efficient dental work I've had done! Extremely helpful staff, from the front desk to the dental technicians.

Wonderful office! So much better than my previous dentist. Everyone is friendly and the place is clean, they were prompt and asked me how I was doing through out the procedure. I did not encounter any attitude and I could ask questions (which you should do, and if they're proper, they won't mind). read more

Today was my first visit and I loved it! Prior to arriving I had spoke to Yendis and she was so nice and helpful. It's always a good sign for me that the office is a good office if the receptionist is welcoming. The dentist Dr. Sangalang was very nice and assisted with an issue that I now am aware it is due to my wisdom tooth. He was very informative, answered all my questions and explained things in simple terms. The dental hygienist Will (who was a stand in hygienist today) was absolutely wonderful as well. My cleaning was very gentle. I chose well with this dentist office. read more

Moved to Orlando a few months ago, a finally found a dentist I was comfortable going to. Overall they're staff is very friendly and welcoming. I would recommend it to anyone who needs a regular dentist. read more

Julie is an excellent hygienist. She's very skilled, compassionate, and she always greets us with a smile. Overall excellent dental care all around! Friendly staff. I've been a patient at Watson Dental Care for over 20 years. read more