I was visiting from out of town and had a crown pop off on the Fourth of July!…read more I called multiple dentists and most were closed because of the holiday. I did not want to go to a 24 hour clinic or anywhere shady. I found Lake Nona Dental had great reviews on both Google and yelp. Courtney was able to schedule me for an appointment on Saturday at noon. She let me know that if anything opened up, she would give me a call. A few hours later, she called me to let me know I could come in that afternoon. All the paperwork was handled ahead of time and done digitally, which I thoroughly enjoy. I got to the office 15 minutes early, and they were able to see me early. The entire visit, including x-rays and visiting with dentist was less than 20 minutes. Dr. Van de Water Took her time to explain my options. She was honest, friendly and concise. I never once felt like I was being sold anything. Everyone I dealt with was friendly. Courtney was amazing on the phone. If I ever have dental needs while I am in the Orlando area, I know where I will be going!

I've been a patient for over a year. My friend who recommended a dentist here has already fired…read morethem for shady billing practices - and now I see why! I have had my cleaning scheduled for 6 months, which is typically fully covered as prophylactic. I just happened to see something on Facebook that they no longer are in network for Delta Dental - so I called to check how much my responsibility would be! Not only was I never notified by the office that I would now be out of network - but they ignored my request for information for 6 weeks. When I called back two days before my cleaning - turns out my "free" cleaning will now be around $300. So no - I will find an in network dentist - but thanks for delaying my cleaning probably ~3 months it will take to get in someplace new.

I had been going to this dental office for more than five years and had checkups and cleanings…read moretwice a year, all covered by my insurance. At my last visit, I had my cleaning and checkup as usual, but afterward I was told I had to pay because my insurance no longer covered the visit. When I checked with my insurance company, I found out this office was no longer in my insurance network. The office staff never informed me that they had stopped accepting my insurance. Be careful and always check with your insurance company before your appointment. They won't necessarily tell you that they are out of network until after your treatment is completed.

They misplaced my paperwork and when I called to check in about said paperwork they put me on hold…read morefor almost half an hour and I had to call back for them to tell me it was found & the dentist will sign it today. Was given to them a week ago. Front desk reception customer service skills are lacking.

Ideal Dental with Dr.Patel have been fantastic with her and staff! They don't rush they are…read morethoughtful and considerate with each step. I've done a lot and recommend if you're looking for a delightful experience.

Waiting two years for my Invisalign to be restarted or reimbursed. Too much turn over on their…read morestaff and dentists. Stay away.

Smile Dental is amazing! I have been coming here for almost 15 yrs and have had a great experience…read moreevery time! Dr. Um and her team are excellent! Thank you for taking care of my teeth! Brad Buffington

Smile dental has been the best dental clinic I've ever been to! Dr. Um is truly the kindest dentist…read moreand has been able to treat all my dental needs. The dental hygienists do great cleanings and the staff is always kind and courteous to me! I highly recommend her as I drive all the way from Ocala just to receive her care! If you're looking for someone to trust I highly recommend this place :)

Dr Samuel is AMAZING! My daughter cracked her molar and he was able to get us in the next day! They…read morewere able to do the xrays and the extraction in the same visit. My daughter has anxiety and was nervous about going to the dentist, however the staff took their time and were patient with her. She left smiling and dancing her way out the door. Thank you so much for such an amazing visit!! Will recommend to everyone I know!

This is the dental practice that I go to. They take care of their patients well and explains any…read moreprocedure in an easy way that one can understand. The tone to come in til the end, comfort. Office exp is always nice, not too long a wait.

I am a new patient to Crescent Dental. Dr. Zufari took me in same day as an emergency…read more. He is patient, knowledgeable and very caring. He was very concerned about not causing me any pain and also that I got the proper treatment needed. He wasn't worried about the money, he was worried about what is best for me. There are not many dentists out there anymore that aren't salesmen.. He is 1 in a million! His office staff also all have his same caring and welcoming nature.. Everyone from A-Z have been great to me.. I am so glad he was recommended to me by my co-worker. I now have a pleasant outlook on going back to the dentist instead of dreading and avoiding it. He by far is the best dentist I've ever gone to and will definitely be my regular dentist from now on!

Nasty front desk employee! Just be careful and search elsewhere for dental work. They will YELL at…read moreyou for not paying when payment was already paid. Just VULGAR.

WOW I am so happy to have found this office! they go above and beyond to make sure you have the…read moreabsolute best experience every visit. Everyone in the office is so nice and you feel very welcome there. I was nervous getting veneers bc I didnt want fake crazy looking teeth and I absolutely loveeeeee my results. They look so natural and pretty you can't even tell they are veneers! Arlene has been so so awesome and kept the best communication throughout the entire process. She gives top notch vip care! 10/10 recommend this office for veneers, cleanings all of it. This will be my forever dentist! oh and to top it off they have all new technology for their equipment which I really appreciated!

I would NOT recommend Fine Dentistry! DO NOT PRE- PAY FOR DENTAL WORK HERE. They are unable to…read moreprovide clear records and details when requested. Back in 2024 I was looking for a new dentist after moving from out of state. I originally came here based on their positive reviews (which looking back feels like a sham as their staff encourages patients to give reviews bc they have competitions and tell you that) and also bc my Invisalign retainer (from my last dentist) broke. I was told that my retainer broke bc of my wisdom teeth and that I would need to get them removed. I was referred to an oral surgeon. I did go to the referred office and was quoted over 10k for extractions, a bone graft and implant. I saved up for over a year. In November 2025 I returned to Fine dentistry for a cleaning. At the time I did ask if they could do the extractions and implant at their location bc it is shown on their website under services it's something they do and their office is closer to me than the oral surgeon. I provided the original quote from the oral surgeon and was told they would get back to me. Fine dentistry did get back to me that day via email and provided an updated quote that was slightly more expensive. I was told that I would also need restorative work before the extractions and Invisalign. I did schedule the restorative work. Over the course of two months fine dentistry completed the recommended restorative work which totaled 4k out of pocket with insurance. I prepaid for each appointment and was thrilled on 1/7/2026 bc I was told I was fully paid and all my restorative work was completed! We discussed the cost of the original quote I was provided from Fine dentistry for the future extractions, implant and Invisalign. I brought up a promotional email I received and was given an updated quote that included discounts for the promo email and also a "paid in full" discount of 5%. So on 1/9, I prepaid over 12k for extractions, an implant and to start Invisalign. My appointment was scheduled. I was happy! TWO DAYS before the first extraction appointment I got a call that my appointment was cancelled bc my dentist I was working with was "on extended leave with no return date." When I asked about rescheduling I was again referred back to the oral surgeon. When I asked if there was a medical reason for me to go there I was told no. This was pretty infuriating to me. Bc I would need to pay for the dental work outside of Fine Dentistry I requested a refund. This is where things really turned. The office manager said I was to be refunded less than half of what I prepaid, claiming it was for Invisalign. When I tried to understand the breakdown of how she got to this amount it turned into multiple email correspondence that showed how messy their records are. I requested receipts and records with CDT codes SIX TIMES and to this day have not received them. I continued to request a refund for the prepaid amount and it was not until I requested a chargeback from my credit card and reported to my insurance that I requested documentation that fine dentistry failed to provide that I was given a refund.. nearly TWO MONTHS after my first request. To top it off the reasoning for not providing the full refund amount was bc they claimed I owed $115. I asked them if I did in fact owe money to bill me separately and my request was denied. The 12k was intended for future work that was never done and was NEVER authorized for past work. Nor should there have been an owed amount as again, on 1/7 I was told my previous work was fully paid. It's extremely disappointing that this happened to me and after looking at reviews it seems like what happened to me isn't an outlier. They have other reviews with individuals indicating similar situations. It's unfortunate because I did enjoy Dr. masoodi, Andrea and marti. They are a good team, respectful, helpful and the work I've gotten done is quality (according to my new dentist). However the record keeping and lack of support and communication with the office staff is unacceptable. Also, it is now May and my insurance is saying they are still being billed for orthodontic work, which is insane considering they canceled the appointment they told me I needed to do BEFORE starting Invisalign. I felt like I gave this business a 12k interest free loan lol. Due to the fact that this happened I would steer clear of Fine Dentistry. Do not pre-pay for dental work here.

I think I found my favorite practice. These woman were absolutely amazing super kind, attentive and…read moreinformative. I felt very welcome and not judged. The office is very clean and light. I was able to meet with the Dr. for a quick moment she was actually welcomed me by name when I walked through the door since the receptionist in the front was on a call. No one and I mean rarely anyone likes the dentist I sure didn't but everyone made me feel great and look great my teeth feel amazing and I'm excited to go back for my next visit. I highly recommend this practice to anyone in the Lake Nona and St. Cloud area. I was surprised I was able to get an appointment so quick and I'm glad it happen that way because I think I found my go to- dentist and hygienist for sure.

Originally, I loved this office. I had a five-star experience, liked the payment plan they offered,…read moreand signed up for it. Six months later, I was informed that they were no longer using that payment plan and was invited in for a "FREE" cleaning. However, when I came in, they used the approximately $200 I had already paid into the plan to cover the cleaning. That is not a free cleaning. I had understood that the money I paid into the plan would go toward my one-year cleaning and care. Instead, I was told that at the one-year mark I would need all new X-rays and that the appointment would cost more than $300. The entire appointment felt like a money grab and was a completely different experience from my first visit. I went from feeling very positive about this office to feeling misled and extremely disappointed. I will be looking for a new dentist.