Just had my first smashburger......the sin city burger! AWESOME!! FRESH, JUICY AND TASTEY! cheaper than the 5 rip off guys....i'm sold ! read more

The first time I went here it was good and I was more than happy to spend the 10+ dollars for my food, however the second time I went there was something VASTLY wrong with my food. I ended up getting sick from eating and will not go to a SmashBurger ever again. They can keep their grease and poor food for the others who think it is worth the potential risk. Even though there IS a kitchen and the food is made fresh I hold it in comparison to McDonalds and Wendy's with being able to be overlooked for something worth while. read more

Walking Into Smash Burger I was immediately excited that they played New Age music.. Coming to Arizona from Illinois is a complete culture shock.. The food came out quickly, and looked exactly like the picture on the menu. I got the classic smash burger and fries as well as a dr pepper.. It was good, only problem was that it was a little on the greasy side.. Other than that, I was very happy.. read more

Smashburger - Classic Smash Burger and Fries! - Burgers Near Me - Tempe, Arizona

Food was good. Trinity who took our order was rude and had no customer service. She did not make us feel welcome at all. She had a pissed off the whole time we were in the restaurant. read more

This is one one of my favorite burger joints! Yeah, I grew up on In-N-Out like my husband and then he took me here last year... Boy, did it change my religion! I still like my old go-to places, but this is one of the few places where both he and I have gone to different locations and have had both food/service consistently great. Burgers melt in your mouth and the smash fries are a must! Tossed in olive oil and rosemary... Nom non nom! I've paid $13 for a burger alone somewhere else and this one beats it out of the park. Though it's still pricey, it's worth every cent. I love our Tempe Marketplace location the most. The staff is ridiculously helpful and sweet. They seem cheerful and not fake about it. You know? I just have too many good thoughts for Smash Burger to list, so I'm done lol read more

I went in mid-afternoon to place an order and the order took 20 MINUTES to come. I found out they stopped the timber on the screen to improve their metrics, forgot to put cheese on my burger and the fries were COLD .... ALL after 20 minutes. I spoke to the district manager director who told me the district manager changed for that store from a couple weeks ago and you get the run around. I would stay away from this place as much as possible!! read more

Not sure what all the hype is about. I guess my burger standards are very high. The burgers are pretty good, the restaurant was very clean, and the staff was very friendly. The food came out nice and hot delivered to my table and was cooked perfectly. The other bonus is that they serve beer. Other then that, I had a fine experience but will make my rounds to other burger places before coming back again. read more

Food wasn't hot. Service was great. The individual taking our order helped us as we had never been to a Smash Burger before. My husband ordered a double but they brought a single. They corrected it right away. Not sure the two meals were worth $21.00. read more

I first had Smashburger in Florham Park, NJ when they opened up there, about a year ago. I vowed never to return. Obviously I can't stick to my vows. I found myself in the dismal Tempe Marketplace trying to decide which restaurant to avoid, and after a process of elimination, I ended up going to Smashburger. Now I remembered why I vowed never to go back. I don't think America is overweight, I think this country is bloated from water retention due to the excessive salt, places like this use. If the meat doesn't have any flavor why does anyone believe that a good salt lick is the way to go? The Smashburger is just salty, there is no real flavor other than salt. I think it would be too salty for the Morton girl. I forgot how hideous the sweet potato fries were. Rosemary? Does not work - at all. The sweet potato is flavorful on its own. If you fry it correctly, the natural sugars will caramelize and produce a nice crunchy, sweet fry. You can accent its flavor with sea salt, but I fear telling these people to salt anything will result in a sodium overdose. Do they own stock in a salt mine near the Black Sea? It is very clear to me that making a really good burger is actually more of a challenge, one that Smashburger is clearly not up to. Sarah S. I was disappointed! read more

I used to really enjoy smashburger but recently they made their portions smaller. I ordered a large burger and it looked like the regular size burger and the fries used to take up half the "plate" but no they put fries on a smaller plate on top of the "plate" they give you. For the price I would expect more. I'll go to In and Out from now on and if I have a coupon I'll come back. read more

Three adults and four kids in our party. Kids had burgers! All enjoyed! I had the cobb salad ( with fried egg on top) which was excellent! Thought prices were reasonable and food was good! Long line to order cause it is a popular place! Close to Harkins. Decent amount of seating. Would recommend! read more

I was in around 12:15 today (a Saturday), and was very impressed with the service I received! There was one employee on the floor working as the cashier, runner, and busser! She was very friendly and kept the restaurant flowing at a great pace, these 5 stars are for her! I'm not sure what was going on behind the scenes that left her on her own as I usually see more employees staffed, but she was doing amazing! read more

Not the best burger you'll ever eat but you get a good quality one and great fries at a reasonable price. I like sticking to the classic. If I had known my bun would be smeared with a mustard base I would have requested it not to be and given 5 stars but live and learn... read more

Excellent food portions - great customer service!

Come here for lunch a lot, really enjoy the food. The burgers are always so good, the fries are always hit or miss. One of my the very few places I will eat a burger. read more

Went in on my lunch break, Trenton helped us out..His positive energy/attitude was contagious! Thanks Trenton for great Customer service and a great lunch! read more

I love this place and so do my kids. They have the best burgers and fries. I really like they way they season the burgers. Another bonus is the bun, it is excellent. I think it is tastier than Five Guys and Freddies. The staff is super friendly too. I suggest everyone try it. read more

I kept hearing about this place. People told me their burgers were better than Five Guys. Alas, I do not hold the same regard. I found Smashburger's burgers greasy. Maybe some people enjoy this. I did not. Also, their burgers didn't have a great flavor. Their buns were quite soggy as well. The fries (and I sampled all 3 varieties) were mediocre at best. I'll stick to other burger places from now on. read more

i would give this place NO stars if i could. WORST customer service i have experienced in a long af time. found a BONE in my chicken sandwich, and when taken up to the manager, i told her the problem and her response was: "well i'm sure there's not anymore in there". YOURE KIDDING ME RIGHT?! then proceeded to pluck the chicken bone out of my hand before returning to help the next customer without washing her HANDS. bye forever smash burger. you and your employees SUCK. read more

Just as good as advertised!! Much better than in and out In quality and the staff has been very well trained! All you need now is a drive thru and 800 more California locations!! read more

Best burger & fries for the vegetarians! The black bean burger here is the best I have eaten ever. Plus thy have so many free toppings & sauces! Sweet potato & smash fries are the best! ( hint: try combining them :)) read more

I tried Smashburger quite impulsively this weekend after catching a flick at Tempe Market Place. I found myself really hungry, and a burger sounded so good! A friend of mine told me that this place was so-so and kinda expensive, so I went in a little skeptical - but I came out a big fan! I ordered the American Smash cheeseburger, the regular size. I noticed there was also a larger "smash" size but I'm really glad I ordered the regular size because it was huge! I had trouble picking a side - I was leaning toward the flash-fried asparagus and green beans but the cashier recommended the rosemary and garlic fries. My burger came out piping hot and the fries were crisp and hot as well. The burger had a ton of ketchup and mustard on it, it kept getting all over my hands as I ate it. If you aren't a fan of condiment explosion on your burger, you might want to ask for them on the side. There was also a "smash sauce" on the burger that I was excited about, but I think it must have melded into the flavors of the ketchup and mustard because I couldn't really discern the taste of this "special sauce." I'm a fan of interesting sauces, so next time I'll definitely say hold the ketchup and mustard so I'll just be able to taste the smash sauce. I really wanted to try one of their milkshakes but decided not to on this visit. They touted a Nutter Butter shake that I'd like to try someday! Not quite sure why my friend said it was expensive, everything seemed pretty reasonably priced. The burger was about 5 bucks (but real angus beef and quite large) and the fries were 2 bucks. Perhaps it was expensive because she feeds a family of 5! Smashburger is yummy and I thought it was tastier than 5 Guys and In N Out Burger! read more

Had my first experience here. It was good. Hands down, my favorite food here is the smash fries. Got to try it out

My favorite Smashburger location! I LOVE their black bean burgers and their sweet potato fries with extra chipotle dipping sauce. So delicious. Also, be sure to sign up for their email. I'm always receiving free deals from them. read more

Has some interesting burgers here. And the fries were awesome. Definitely better than campus food. The only problem was the slow service which was no fun. Especially since I was with a large party. read more

The bun was amazing! Great variety of toppings. Garlic fries were not that special. The meat was quality for the price. The line was to the door and they were slow...but for quality it was worth it. read more

So this is the first time I've eaten at Smashburger, I was told by many people that it's one of the best burgers ever. Unfortunately I wasn't impressed.. don't get me wrong, it was delicious but just not what I expected. My boyfriend and I got the "big" burgers, and was disappointed at the size. Overall it was good and you can definitely taste the good quality ingredients but it wasn't for me. Not sure that I will spend money here again. read more

So this place as a few things going for it. One the Burgers are solid, way better than a Fast Food burger but of course not like the homemade ones at home. Second Smash Fries are great I recommend splitting with someone if each are getting a burger. Lastly but most important they sell beer here, which if you get a bucket of four beers, it is only $8 you can do the math and realize best price in town especially with their choices of Micro brews. So if your going to see a movie and want to get a couple of beers and some food, solid place to go. read more

Tthis place is sex. Smash fries in and around my mouth. end rant, you're welcome.

As a build-a-burger place, Smashburger rises above the rest. The smashing effect is just that, smashing. Deliciousness is to be had here. If you are looking for the best designer burger place, you've found it. read more

Bad customer service. We ordered a side of fries and they didn't arrive until we finished our meal. When we approached Andrew about our order, he told us if we were missing something then we should have gone up there and told him because he is too busy with other orders. We did not even get an apology so therefore I asked for a refund. His bad attitude continued at the register when returning the money. I'm more than positive a MacDonald's employee has better customer service than he does. This type of rude attitude just degrades this restaurant and I will make sure family and friends don't support this location so the experience is not repeated. read more

If I want the best burger and fries I can get for under $10 this is the place!!! I love their AZ burger with the habanero bun and fresh jalapeños. Sweet potatoes fries are nice too. If you haven't been here yet and you like a good burger you are missing out! read more

I heard the commercials, and all I could think about was a burger. Finally I had the chance to go, and.... eh. The meat seemed too seasoned, if that's possible, and I didn't love the bun. The fries were really good though! I liked that there was a variety of burgers on the menu, and I wished I enjoyed spicy things enough to try the Arizona burger. For the price of a burger/fry combo, I expected a little better. read more

The servers at this location are wonderful. The burgers are on the better end of the fast food chain and I love their Rosemary Sweet Potato fries. Yummy! Check it out. read more

I was recently a part of a special tasting event and pounced on the opportunity to try 8 of their burgers paired with Four Peaks beers! While I heartily enjoyed all 8 of the burgers (and their beery companions), I was especially surprised at how tasty the black bean burgers were. My four favorite pairings were: mushroom and swiss burger with 8th Street, BBQ Bacon & Cheddar burger with Kilt Lifter, cucumber & goat cheese Chicken sandwich with Sunbru, and the Arizona Burger with Hop Knot. Upon further exploration of multiple area Smashburgers, I can safely say that my happiness of being able to go to a fast food joint and get quality burgers with quality drinks is finally founded. All of the staff I've encountered have been friendly and knowledgeable, and eager to serve, the restaurants have been clean and inviting, and the food has consistently been satisfying and delicious. I really love that they provide so many options for burgers (beef, chicken, black bean), buns (egg, spicy chipotle, multigrain, lettuce), and plenty of sauces and toppings so you can truly enjoy your own creation. What Smashburger is doing all across the country - partnering with local breweries/businesses to create an interesting and exciting local experience while retaining their national appeal - is what I have been hoping that Jimmy John's or Chipotle would do. I guess this just proves that beer goes better with burgers! read more

Ordered salad with goat cheese; sun flowers and etc plus grilled chicken. The grilled chicken was too salty. Sweet potato fries were awesome. read more

Eh, this place is alright. Fast and friendly service. Wish my egg was sunny side up. Fries were good.

We went in there before a movie the other day and got a couple cheeseburgers and split an order of fries. Of course, I had a groupon. The girl at the front desk was ok, restaurant was a little messy, but they were pretty busy, so I let that go. The cheeseburgers were divine. Just greasy enough to be juicy but not gross. French fries were ok, nothing special, but not horrible either. And it's right outside one of my favorite movie theatres, so that was definitely a bonus. Cheeseburgers though were definitely a step above the average run of the mill one. I just started a diet so no more cheeseburgers for me...I'll miss you, Smashburger (sob...) read more

Super tasty burgers and fries! One of our favorites! I love the rosemary fries and their chicken sandwiches are also super tasty! This is our second favorite under Fez. read more

It's fast... fast food... but in a good way. I've eaten here a couple of times and the burgers and fries are very simple and delicious... cooked just right. read more