Smashburger used to knock it out of the park with those ground chicken burgers and then they just vanished off the menu with zero warning. Delivery never includes utensils, the prices are wildly high for what actually shows up, and the whole thing feels like a complete letdown. Save yourself the hassle and just go to Shake Shack. read more

When craving a good fast food burger, my family insists on Smashburger. In n' Out is fine for quick drive thru-necessary situations--like when you don't feel like putting on make up or...slinging on a bra. But Smashburger checks all the boxes for us--tasty patties (beef or chicken), variety of add-ons and flavors, best hot dogs (all variations), and excellent sides. I sometimes have cravings for the standard cheeseburger, and days I want to bougie things up with a truffle mushroom burger, and when I want heat, the Colorado smash more than satisfies! My son is mad about their BBQ bacon smash burgers. They are really tasty. I've never dined inside so I can't say anything about ambience and such, but the employees are fantastic over the phone and quick to address an issue, cheerfully insisting on making good even if you think it unnecessary. We used to not frequent Smashburger because it was too pricy but two years ago, they revamped their menu introducing affordable selections. So we have a choice of sandwiches now that satisfies every craving, from standard to premium. We enjoy Shake Shack and Habit Burger but from where we live, they might as well be in Okinawa. Still, though, for the price and yum factor, Smashburger and crew can expect recommendations from us. Cardiologist on mute. read more

Was going through my big collection of gift cards and I found two for Smashburger that I never used. I've had these for so long that I don't even remember who gave them to me. I think the last time I was at Smashburger was maybe a decade ago, so it was definitely time to come back. I avoid beef most of the time but my LTP was in the mood for burgers, so I told him, hey, I got some gift cards for Smashburger and this obviously was a good excuse to use them. Parking was a little hard to find, but we found a good space right in front. There was almost nobody inside so we were helped out pretty quickly. I got myself a classic double burger and my LTP got the BBQ burger, both with fries on the side. We can't resist their delicious milkshakes made with real Haagen-Daz ice cream, so we respectively got chocolate and strawberry with whipped cream on top, respectively. I actually have a habit of drinking these before getting my food, which is a hard habit to kick. I went to go charge my phone when we got back home with the food and I forgot to take pictures of our burgers and fries. Whoops, haha. My classic double burger was amazing, but the bun filled me up so quickly that I had to save it for tomorrow's lunch. The BBQ burger had that smoky feel to it and had crushed onions inside. Their fries were also pretty good. I still have some balance left on one of my cards, so I would definitely come back here again, especially for their yummy milkshakes. read more

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Smashburger is my go-to when I want a quick, reliable burger, but I hadn't been to this location in over a year -- and wow, the menu definitely changed. Personally, I think they could've kept the simplicity and still been great. That said, I tried the Scorching Chicken this time and it was so good. Flavorful, cooked right, and exactly what I needed after a long morning. The associates were also super attentive and friendly, which made the experience even better. I also like that the food has that classic, slightly indulgent feel -- you know what you're getting and it hits every time. New menu or not, it's still a 10/10 for me. Anyone else tried the new items? What's worth ordering next? read more

Smashburger - SCORCHIN' CHICKEN SMASH® - Burgers Near Me - Las Vegas, Nevada

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First time at smash burger. Nice little restaurant in the twin peaks shopping center. We ordered at the counter, I got a classic double and my sister got a single. We're sharing a small smash fries. the burger was delicious and loaded with romaine lettuce and tomatoes. The fires were shoe string with a garlic oil. A little too much for my taste but my sister really liked them. They were also a little too crispy for me but again she liked it that way. Overall a good burger read more

Smashburger - Burgers and fries. - Burgers Near Me - Las Vegas, Nevada

Full disclosure, I'm giving this place four stars as they did a makeover on my order. Order. The first order. Everything was cold. Cold. The fries were not crispy at all and soggy and it took way too long with no one in the restaurant for me to get my order. I easily waited 15 minutes or more when there was only two tables in the restaurant. The staff seem confused, and really didn't know what to do. I got my food and brought it back to my house which is only 5 minutes away.. literally only 5 minutes away. First thing I noticed when I opened up the brisket burger was that the buns were literally cold. I took a bite and was shocked to find out that the meat inside was lukewarm at best. The fries which I asked for extra crispy were cold and soggy. Like they had been left out somewhere for a while before I even got them. I called the store and told them my complaints with the food, and apparently they talked to a manager and I was able to get a redo. The next time I came back in. I was on the phone for easily 10 minutes or more. Waiting for someone to get back to me. When they did get back to me they seemed confused at how to handle the situation. Side note for managers: please teach your employees how to be on the phone with customers. I went back into the restaurant 5 days later, and had them redo the order which was comped. I took the food, drove it back home and was excited to find that it was exactly how it should have been. The first time I ordered. The brisket Burger was hot and tasty, and the fries were cooked to perfection. So the big question is would I go back there again? At this point I'm not sure. It's a 50/50 shot. I get the people make mistakes, and I get the places can be busy, but the first time I went this place was neither. The second round of food was great and the service was good, but I am not sure I trust this place to go back again or recommend it. My three stars is definitely for the second order, it would have been four or five had my first experience been better than what it was. I appreciate the courtesy and kindness the staff showed me when I came in to get the reorder. If I decide to come back, I will definitely do an update on this review. read more

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Michelle was so kind to support a do over visit from a few weeks back. My son was a bit nervous but I convinced him it would get to experience the restaurant. We arrived, again parked up front. Planned the order and gave it to the counter assistant. We shared our email from Michelle for 2 free meals and he was nice about composing the meals. We dined in, completed 2 color pages, enjoyed the blue grass music and the food was of course fresh. Thanks so much. Relationship restored! My son this was the best chicken sandwich he had and he has eaten chicken sandwiches from many places read more

Smashburger - CRISPY CHICKEN STRIPS - Burgers Near Me - Las Vegas, Nevada

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After my doctor's appointment in Henderson, I was craving a Smashburger. Looking on Yelp for a Smashburger location, I saw this one off of Eastern and Serene Avenue! I ended up placing a to-go order at Smashburger. If you have their mobile application, you can get Smash Rewards! You can earn points as you purchase from Smashburger! I ended up ordering the following from Smashburger [2] Classic Smash, plain with just pickles, cheese, and ketchup. [2] Classic Smash - Cheese, lettuce, tomatoes, red onions, pickles, smash sauce, and ketchup The service was amazing! I didn't wait too long for the 4 classic smashburgers, approximately 15 minutes. The burgers were cooked perfectly. It was crispy edges on the outside of the burger! The burger was tender, juicy, and well seasoned! The pickles were a great addition to the plain classic smash! My husband enjoyed the classic smash with everything on the burger! The service was great and the food was wonderful! I'd stop by this Smashburger location again if I'm in the area! read more

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I have never had smashburger before....or maybe once a very long time ago in another city....maybe. We went when it was not busy at all, it was the beginning of the lunch time frame. We didn't intend to go to Smashburger but the place we wanted to go to was closed. This location is probably usually busy, and it started to pick up after we got our food. A lot of to go orders and what seemed like one guy working the front and whoever else in the back. He was friendly. I was not mad about it, the food was good! The burgers, the fries. the shakes...no one was upset about their meals. Their soda fountain machine wasn't working, but they had bottled drinks for sale at the register or 3 tea/lemonade dispensers. Really not much else to say, if you want a good burger that is a few steps up from a fast food chain, this could be the place for you! read more

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Overall, the food was fine but not crazy flavorful. I got the Nashville hot tots, which were crispy but not spicy at all. The burger was average in taste but it was nice to have a bun that didn't disintegrate. As for the service, the gentleman that took my order was very friendly and helpful. The experience of grabbing my refresher was interesting because there were no labels, which made me need to figure out what I was getting solely based on the color. read more

Mainly reviewing because I honestly did not expect to find a fast food restaurant that whips up brussels sprouts in such a delicious way. Glad to see some vegetable options compared other burger spots since it's often my complaint that potatoes in french fries are not vegetables and I just feel bloated whenever I'm craving a burger. The beverage craft drink options are phenomenal. Pro tip: mix the craft drinks together Service side was extremely helpful fast and considering it was our first time they were very patient with us. Inside designing area where we ate was very well-maintained and clean. read more

Smashburger - BACON STACK SMASH & CRISPY BRUSSELS SPROUTS - Burgers Near Me - Las Vegas, Nevada

This is my first time trying their shakes at Smashburger. I went with a strawberry chocolate shake and it was actually pretty decent. I enjoyed the chocolate chips and the shake had a good strong flavor without it being too sweet. The texture was also really good with it being thick enough but not too thick that it gets stuck up on the straw. I saw they also had some seasonal banana one as well that I would like to try next time. read more

Smashburger - STRAWBERRY CHOCOLATEY CHIP SHAKE - Burgers Near Me - Las Vegas, Nevada

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Julia at smashburger is the best! Gives the best customer experience you could ask for!!!

Julia is the best, we love coming to this store and seeing her, she has great customer service skills!!

Great little fast food joint. Interiors nice and comely. My host Kennedee was very nice and polite with me being totally out of it LOL. For the price too, I'll definitely be back. And from a ranch connoisseur, the ranch is pretty good. read more

Stopping by to give Smashburger some love! Some people get a little too obsessed with In-n-Out that they forget about this place. I grew up in CO, and am glad to have a location out here. Don't sleep on Smashburger read more

Chelsy is WONDERFUL!!! She's always smiling and always giving GREAT service!! My Chocolate shake was AMAZING!!!

We had never eaten at a Smashburger before. We tried their all-American smash burger and the deluxe smash burger and their hot tots. The food was all delicious! And the young ladies working there were super nice and helpful. read more

WTH has happened to Smashburger?? Hubby and I shared a large order of the Smashfries, as we have for years. We didn't eat half of them. Hubby found the amount of rosemary to be overwhelming. We both found the fries to be too oily. A million miles from the Smashfries that were served when this place initially opened. Such a shame. Hubby ordered the same Smashburger he always gets and was not happy. The toppings were not added with care. There were four pickle slices stacked on top of each other!! instead of spread over the top of the burger. The stack of four pickle slices was thicker than the burger itself! I ordered a fountain drink, intending to get iced tea as I always have. (I don't like fountain soda drinks.) When I took my reusable (?? I have no idea why I wasn't given a disposable paper cup) cup to the drink station, I noticed that there was no iced tea. The manager (? young lady) said that the tanks needed to be cleaned, so she removed them. Good for her but shouldn't that be done either before opening or after closing? I asked for my money back, which she gladly provided. I really disliked my sandwich but that was my fault for not ordering my tried and true grilled chicken sandwich. I was craving a crispy fried chicken sandwich so decided to try theirs. It was two chicken tenders on a bun -- very hard to eat as each tender wanted to leave the sandwich with every bite. Stupid idea if you ask me. It's been owned by Jollibee since 2018, I guess. I've never been to a Jollibee although there is one "down the street" from Smashburger. This always happens. Good new fast food place is great so some big company buys it and sends it straight to Crapola. I really miss the Smashburger of old. This place has gone so far downhill. read more

Smashburger - Fried Chicken Sandwich is made of TWO chicken tenders. Each one slides off the bun with EVERY bite! Why not one patty?? - Burgers Near Me - Las Vegas, Nevada

Four out of five of the burgers that we purchased were really good. The fifth one had bacon that was undercooked, and it generally didn't taste as good as the others. The customer service was good. The woman who took our order and served us was polite and very apologetic as well. Reasoning being is because the service time was extremely slow. I witnessed numerous customers complaining that their food was taking too long. Also some complained about their order being incorrect. The server apologized to me and three different other people for the incorrect orders and/or long wait time. In all honesty it was a bit annoying having to wait such an extensive period of time for a seemingly simple order. But I didn't make a fuss of it in the slightest. Because I actually felt a bit sorry for her because she seemed a bit overwhelmed. I'm no business guru/expert but based on what I saw it looks like they could definitely stand to hire an extra employee or two. It would lighten the load of the one hard working server. And make the experience more enjoyable for the customers. To meet that sounds like a win-win scenario. But what do I know?.... I'm just a burger loving customer. read more

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people suck. they choose who they like and treat you like a ghost. they hide from you and ignore you. they wouldn't tell me how long until my order was ready even tho i asked 5 times. my friend asked once and they told him. very junk Godbless you all read more

This place is pretty good! We got a chili dog and an avocado bacon ranch burger with fries and tots. Eveything was great! We'll definitely be going back, we need to try their shakes next! read more

Haven't had Smashburger in a minute. Used a coupon I got in the mail and ordered some burgers and smash fries. If other locations have let you down recently I recommend giving this spot a try. My family loved it. read more

Nice young woman at the front had such a great attitude despite running the front of house completely by herself. I don't get good service like that often. Also, as we were leaving the kitchen staff even told us to have a good day on our way out. All nice folks here. read more

Ordered a classic smash burger. Received an ice cold burger, lathered in mayonnaise. No smash sauce, pickle, tomato or onion. Fed it to my dogs. read more

Not hot & juicy like the Smashburger in Summerlin! There used to be 2 locations & now only 1, but this location was just ok..wasn't impressed! And the prices are so ridiculous, we won't be back! Cost us $50 bucks for 2 single cheeseburgers, 2 fries, & 2 shakes...that's a lot of money for lunch!! read more

Excellent burgers. Had the bacon cheeseburger it was delicious. My 1st time having Smash, fast , friendly and professional! I will surely be ordering from here again. read more

Went here with my teen son and my visiting niece, she likes this place back home because of the gluten-free options. The cashier was very friendly and explained that she also had to cook the food because they were shortstaffed at the moment. The dining area only had four other customers besides us. The food came out fairly quickly and my grilled chicken sandwich was just OK. Nothing special. Total bill $62 for three people to eat, even though the service was really nice, the bill was overpriced. read more

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This is a solid choice. They had a "buy one get one free" discount on the spicy jalapeño smash on DoorDash, so I couldn't say no. The burger was good! It had a comfortable heat and I really liked the bun. I had ordered it without lettuce which they didn't follow, but no major complaints. read more

Wasn't good. The fries tasted like they were already cooked once and probably got cold and cooked again in the grease again instead of making new ones. Probably what I get for being the only one there 8pm on Tuesday. Burger was swimming in way too much sauce. read more

Draven was very helpful and the service was great! The food tastes good. The vibe was very chill.

If you order through Yelp ur order will be delayed by half an hour before they even receive the order to start making it - even though it says that ur order is received and they started making it. So if you're hungry now, either used the app or call it in. I ordered the double all smash burger with fries - came out to $17. Lotsa fries but the burger was on the small side. It's a hefty price for smash burgers which is probably a 2 oz ball of hamburger smashed. Since I was in a rush the cashier was helpful in starting the order by looking at my phone. Which took another 5 minutes to make - I was a little disappointed that she didn't bring it out to my car right in front when it was done - which would had made a much better review. The restaurant inside had a lot of kids coloring pages which pushed the family environment- that's awesome. I think that the 3.5 stars is accurate- I also wish there was a little more punch in their burgers size. read more

Smashburger - DOUBLE ALL-AMERICAN SMASH - Burgers Near Me - Las Vegas, Nevada

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Gave this location another chance after my botched takeout order about 3 months ago. This time I ate in the restaurant and had no issues other than waiting a while to order, likely because of short staffing. I had the brisket burger with a side of tots, and it all came out piping hot and fresh. The brisket burger was so good, and with just the right amount of sauce too! Both the brisket and the burger patty were so juicy and really complemented each other! I highly recommend ordering it if you come here! read more

Smashburger - Double BBQ brisket burger w/ tots - Burgers Near Me - Las Vegas, Nevada

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First off incredibly clean establishment! And the food was absolutely delicious. But what I want to shout out is Chelsea! She was incredibly helpful with the menu, kind and overral a busy bee making sure anything that could be swiped or wiped down was. She is truly a keeper as an employee and does it all with a smile! Will definitely be back. read more

Smashburger - CHICKEN SMASH BURGER, SWEET POTATO WAFFLE FRIES, OREO COOKIES & CREAM SHAKE - Burgers Near Me - Las Vegas, Nevada

Cravin' a good burger. Had good selection. The front lady was awesome and friendly and greeted us promptly. Went during lunch time...this location is an awesome plaza...with other great food places. Casual ambiance. read more

The food especially the Truffle mushroom burger is still the BEST, Chelsea is very kind and the best customer service.

Only burger chain that has a chicken burger on the menu! The original Chicken Smashburger is a fantastic option for people who choose not to eat beef but are tired of fried chicken sandwiches. I ordered the original beef Smashburger with cheese which is fantastic and my wife had the chicken Smashburger.We also ordered the Smash Fries -tossed in Rosemary, garlic and olive oil. Prices are good and very pleasant service. read more

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This hidden gem is super underrated because it's considered a fast food place. I went there recently and got the mushroom Swiss burger with tots and my husband got the classic smash burger with sweet potato fries. We also shared a peanut butter shake. The service was great and the food was so hot when we got it I had to wait to eat it. If you're looking for great food that's fast but doesn't taste like fast food please check out smashburger. Restaurant is also super clean!!! read more

My wife and I visited Smashburger and the food came out and the fries were cold. The Smashburger didn't taste right and friends of the female employee came in and they were just joking around will not return. read more

I stopped here on my way home from work. I had never been here before and wanted to try it. The kid behind the counter was very friendly and helped with my to go order. I guess I left my credit card on the counter or in the machine. I realized this after a notification for a second smashburger charge appeared on my phone an hour later. When I saw the charge I immediately called the restaurant and the same kid said no one used my card and my credit card was in the safe I could pick it up tomorrow. I asked again why they put a second charge on my card an hour after I left and he hung up on me. By the time I got my computer booted up to file a complaint with my credit card company the charge was reversed....so I guess not in the safe. read more

Smashburger - Proof of credit card use - Burgers Near Me - Las Vegas, Nevada