Smashburger was always great food and good service, but over the last 6 months they have exceeded expectations in terms of customer service. The staff is very friendly, going above and beyond to ensure each guest has a positive experience. I am especially thankful for the help provided by Ray, who did everything right - service, food, start to finish! Thank you read more

This location has done this to me many times. Giving me a stingy, horrific serving for the inflated price paid. These are the fries with chili. they literally gave me a handful of fries. About the size of my hand see photo. Called them to complain about it today and the shift leader had nothing to say for herself. Reporting to corporate this time. read more

Smashburger - Chili fries. 7.50 - Burgers Near Me - Citrus Heights, California

They were offering a BOGO deal and decided to get their everyday value burger and hotdog. For a price of $4,99, it's really not that bad. You get your classic smash burger and I decided to get a classic hotdog with it. Service was good even during lunch rush. The store looked clean and organized. read more

Smashburger - Burgers Near Me - Citrus Heights, California

Ray is absolutely amazing. One of the best places you can go get a burger from all the people working here are tentative and keep the place clean. The food is good. The service is better. read more

I've been craving Smashburger for a while, and even though it had been a minute since my last visit, they definitely came through! I got the Double Bacon Stack Smash with pickles and Smash Tots to go. The burger was super tasty and cooked perfectly. The tots were also perfect: super crispy, the right amount of garlic, and not greasy at all. Everything hit the spot! read more

I ordered online I never been here before when I went in the lady that's greeted me was very nice I didn't stay long enough to judge the inside or the staff my complaint is the food. I was starving so the pictures are in the middle first of all why doesn't everyone give the BIG straws for a milk shake the milk shake is ok taste like vanilla ice cream I taste no cookies and cream but what ever now this burger all I got was a cheeseburger add bacon no onions no pickle no where did I ask for extra ketchup and mustard this is insane the burger so damn salty it's half gone because my Green grass got me starving but yeah I should have read the damn reviews 2 stars because the lady was really nice read more

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First time eating here. Wanted a shake but was told the machine was broken with an air of impatience, as if my asking was an inconvenience. Waited almost 20 minutes for my food. There was one couple ahead of me and maybe two or three other people sitting in the restaurant itself so I am unsure why it took so long. I ordered my food to go and when I exited I snuck a sweet potato fry because I was starving, and why not? Fries = yum. But my fries were COLD, as if they'd been waiting for my burger for 20 minutes like I had. I unpacked my burger and yep not only was it cold but it is the TINIEST burger I've had in ages. I could have gone to In-N-Out, paid $10 for a full meal, and waited a bit but been guaranteed a warm meal with food that wasn't over-salted or stingy (and for $15 for a burger and fries it should not be stingy). First and last time I will go to smash. read more

Smashburger - Bbq burger and sweet potato fries - Burgers Near Me - Citrus Heights, California

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Because manger is not profferional when I first went there she were talking so loud a coustmas walk out we order a rugure ham burger and garlic fries it was fine went back two weeks later ordered the same when the owner on sunrise bld bought my garlic fries she had pour look like grease I ask her what ist this on my garlic she said something like rosemary I told het I did not ask far this what ever it was it dried my throat out plus I saw her making eyes at my friend I will never go back there again and if my friend do I will never speak to him again read more

The burger was okay. But it was missing the crispy onions that is supposed to be on there according to the menu (which is the only reason I got that specific burger) and the fries portion was a joke. $6 fries for literally 6 fries. And they weren't tasty. Very unsatisfied, won't return. read more

Smashburger - Chili cheese fries - Burgers Near Me - Citrus Heights, California

So I'll preface with I came here once before and when I say my whole order got messed I truly mean every single item got messed up almost as if I got someone else's meal. So the manager offered me two free meals the next time I came in. They just put two comps on my rewards that never expired. And lemme also add I. The attitudes this day were awesome they were still friendly it just got messed up. Fast forward almost 2 years later I finally decided to use my comp... lol I come in the lady at the register rings me up is very friendly. She orders my food for me rings me up but when it rings up it only takes one comp off. So she called the manager over he stated well you can only use one comp at a time. I explained what happened previously and he says you know what it's ok we will take care of it. He didn't really have to do that but I was still very appreciative. Because it didn't even take the entree comp off it took the side off. Which I thought was weird. Anyways long story short to this day I still appreciate how the staff handles the situations. Food came out and was delish. I ordered the mushroom Swiss burger and I absolutely love the truffle sauce on it. Also ordered the smash tots which I wish had more garlic than rosemary but still very good. Next time I'll try the bbq bacon burger cuz I got a side of their bbq sauce and it is sooooooo fire!!! A huge shout out to ammi he was the line cook today and lemme just say he did a great job. A huge hats off to this crew. Handled odd situations well and food came out the way it should have the first time. read more

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The burgers were excellent, and the chili fries was so good. The buns could use a little more toasting. But other than that, everything else was great. I have to give them credit because the burgers tasted absolutely fresh and hot. The environment was nice and comfortable, and the overall experience was great. Furthermore, staff were super nice. I recommend it. read more

Smashburger - TRUFFLE MUSHROOM SMASH - Burgers Near Me - Citrus Heights, California

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Our whole family went last Friday night. The service was outstanding! The food was very good! It was very clean! read more

Came into Smashburger expecting a decent experience and instead felt like we were a complete inconvenience. From the moment we walked in, the employee helping the customer in front of us already looked annoyed and uninterested, and that attitude carried over to us. After we were served our food, we asked for ranch. The response we got was, "when I have time." About five minutes later, ranch was finally brought out--but instead of handing it to us, it was placed on a completely different table behind us for us to grab ourselves. When we asked for one more ranch, the exact same thing happened again. It wasn't busy enough to justify the attitude or the lack of basic customer service. Simple requests felt like a burden, and the overall experience was uncomfortable and unwelcoming. Food was fine, but service alone is enough to make sure we won't be coming back. read more

The food and service were fine, however, the sewer smell was so overwhelming inside that the young woman who was taking orders suggested we could order to go instead. I asked her what the smell was, she said it was the sewer. It smelled like rotten eggs, it was horrendous! read more

I found this in my shake when I was almost done and using the spoon. I don't know if I sucked one or more up with a straw. I have no idea how this got into my shake. This is really upsetting and very dangerous. read more

Smashburger - This was in my shake. This is very dangerous. - Burgers Near Me - Citrus Heights, California

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From my 7 year old son : give them 5 stars. Food is bomb (he had the kids cheeseburger meal) and so is the waitress. FIVE STARS MOM Food was great. It was fresh and the service was good. The lady at the front was so so nice ! I didn't get her name but if management is reading - the date was 3/2 at about 3pm. She was on the register. Anyways - she was great. I didn't go in the bathroom but the place seemed really clean and the lady was working hard to keep it picked up. read more

Haven't stopped by Smashburger in several years. I was pleasantly surprised by how the quality and vibe has improved since I came last. The food was cooked perfectly with great flavor and crisp texture. I will be back sooner than later this next time! read more

I drove out of my way to come here. Very disappointed. Staff was great, but they've taken smash out of the burger. Turn the heat up some.

Get the double bash burger. The food was hot and juicy. Small place but for it was nice. Ver friendly and helpful since we were new to the place. read more

The most inconsistent restaurant I have ever experienced. One day the food is a solid 10/10, the order is perfect and the customer service is stellar. Then there's the other times when the food is undercooked, soaked in grease, order is flat out wrong and the customer service is terrible. Today was one of those days. Placed an online order via the app, the same order we get about once a week or so, except this time the food point blank bad. The brussel sprouts were severely undercooked (bitter) and they didn't strain them so it was just sitting in a cup of grease at the bottom of the container. Hot fries weren't seasoned and also full of grease to the point where it was dripping all over the place. Girlfriends burger was wrong. Normally if it's just one thing it's not a big deal, but it was compounding. To add insult to injury the worker taking the order was super rude (never experienced it this bad, normally the usual young guy is the gold standard of customer service). Asked her for ranch, would only give us 2, offered to pay and she got irritated and gave us 5. Its a $40+ order with multiple sides, shouldn't have to beg for sauce. Just sell it to us, I don't mind paying, but don't be rude about it. We live next-store and eat here all the time, *regulars* is an understatement, but I think this may be our last visit. If you get lucky this place is one of the best SmashBurger's you'll ever eat, but lately it seems to be the worst. read more

Delish burger. Love the fries!!! Service was quick and friendly. Quiet little spot on surise. perfect place to stop in for an after school meal for growing teens! read more

I've probably been here 3-4 times in 2025 and they always deliver. they've been running a smoking deal on their all American smash and double all-American smash I feed a family of four for like $25 and just make french fries at home. If I'm being honest they text you updates I order online and the food is always ready in 10 to 15 minutes. I'm not sure why they get three stars but if I could give them five stars for each of the times, I would their burgers are way better than crap from In-N-Out or any other fast food joint. read more

I went there cause it was national burger day, and thank God. I can't believe they want $10 for that burger, what a joke! The beef isn't even smashed lol. Absolutely gross, never going back. read more

Smashburger - Mushroom truffle burger - Burgers Near Me - Citrus Heights, California

Medo provided excellent customer service. He supplied light conversation while I waited and checked in on me as well. There was another person that checked on me that I'm assuming was the manager that also checked on me too. The food was nice and fresh. The Oreo shake was absolutely delicious. Speedy service and delicious food. I do like the remodel. read more

Smashburger - OREO COOKIES & CREAM SHAKE - Burgers Near Me - Citrus Heights, California

This was absolutely the best crispy chicken sandwich I've had in a long time that brussels sprouts were the bomb. The nondairy strawberry shake was a perfect topping. The service was top-notch and the place was super clean. They also serve beer here. read more

Smashburger - After! - Burgers Near Me - Citrus Heights, California

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i had the classic smash, it was nicely seasoned. the smashburger was slightly juicy. the service was pretty fast and the workers where pacientet. the ambiance felt a little bland. read more

Ordered through DoorDash so maybe if we went in it would be better, but definitely wouldn't recommend delivery as our food was not warm on arrival. My fries weren't even a full order and cold. My chicken sandwich was actually pretty good for just the classic sandwich, if it was hot, it probably would have been excellent! We also ordered two salads without eggs and they came with eggs and no dressing. It was a bummer since this was everybody's first experience of smashburger. read more

Smashburger - FRENCH FRIES - Burgers Near Me - Citrus Heights, California

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Ordered from DoorDash. First time trying SmashBurger. The burger and fries were dripping in grease, not to mention cold. Burger King and McDonalds have better fries! Unfortunate food experience. read more

Smashburger - FRENCH FRIES - Burgers Near Me - Citrus Heights, California

Smash Burgers were amazing, and so were the Smash Fries! Service was extremely fast, and Driver was kickin cool! We have not gone to the restaurant, yet but pictures show a great ambiance. We will definitely order again! My only complaint would be, the burgers were not wrapped too well, but we ate it quickly so it was still hot! read more

Such a beautiful presentation and it tasted amazing. The sauce that comes with it tasted amazing with the lettuce too. Ordered online and the food was ready on time. Walking into the location it was clean. Friendly service. Attentive. My friends ordered potato fries... I tried too and wow, better than expected. Delicious. Well done chef. read more

Smashburger - Lettuce wrapped burger - Burgers Near Me - Citrus Heights, California

Yummy lunch with very friendly and attentive service. Fernando was great and recommended the Smash Fries, which were delicious. Thank you! We'll be back. read more

This place has a very nice atmosphere, great variety of drinks and cocktails (VERY affordable) and awesome meat dishes (again, very affordable considering plate size). I'm recommending this place for smoked briskets, ribs and salmon! read more

Came here on a Sunday ~12:30 pm, restaurant was completely empty but I did notice a couple to go orders pending pickup. Placed my order with the cashier who seemed wholly unenthusiastic to be working that day I had a couple freebies on my account but was told I could only use one at a time per visit, ok no big deal. I got a free grilled chicken sandwich and paid separately for some smash tots- almost $5 for a small side of about 12-15 tater tots! Kinda crazy the prices they charge, they were at least crispy and delicious tho. Not sure I'd come back again with the small portions and standoffish customer service. read more

Smashburger - Avocado smash chicken sandwich - Burgers Near Me - Citrus Heights, California

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Slowest service in town. I ordered a hot dog and I did not receive it for over 20 minutes. When I placed my order at the counter there was just one other customer present. 2 cooks and two other employees and it still took over 20 minutes. At 15 minutes I asked an employee and she said it would be another minute or two. About 7 minutes later she finally gave me my order. I have had slow service issues in the past at this location but there is no other Smash close to this area. read more

Excellent, excellent service from very personable and kind cashier, Raylynn. She came to my table and offered to go get me a drink refill. She checked back a few times on me and was just so nice. Food is always delicious and there is a buy one burger, get one free deal going on. Great deal! read more

Terrible customer service, no one assisted when we walked through the door and it was empty inside. All you could hear is people talking in the back of the kitchen. I tried to sample your food but your employees didn't give me a chance. read more

I came at 930 on a Saturday after driving from Roseville about a ten minute drive. The store closes at 10 and the neighbor businesses were still open and operating. When I arrived to smash burger the door was locked and the associate was sweeping. I knocked on the door and she answered saying they were closed. I asked to talk to the manager because I drove all the way here for a business that stated on the door they were open till 10, the associate told me she was busy and locked the door. Very very upset about this situation and should have ordered online to confirm my meal. read more

Smashburger - Store hours - Burgers Near Me - Citrus Heights, California

I have ordered here two times and both times I paid for substitutions or additional things like avocado and there's always, both times something missing and I paid extra for it. Food is decent but first time it came cold second time it was fine temperature wise. I definitely recommend the company but maybe try diff location or just don't order delivery. read more

Out of this world! It's amazing especially the brisket burger! It's a must try item on the menu!

Smash burger is a nice place for who likes burgers with fries. Like it because of price, taste and service. Hard to get a good tasty burger with fair price. read more