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    Firehouse Subs - Terrible Customer Service and fixing multiple issues I had with one order. Made wrong and it was completely sopping wet on half of it.

    Firehouse Subs

    2.4(14 reviews)
    0.8 mi

    Sandwiches were hot and loaded. A little messy for me though. I think it was because i asked light…read moreon the peppercorn ranch and it was heavy on the mayo. Thats why i asked " light" peppercorn ranch so it wouldn't be messy. Not a fan of mayo. Especially hot. The sub was good! Your reciept says take a survey and chance to win $500 went to do survey and its no longer available. If its not please dont offer it.

    Placed an online order, picked it up and returned home to find out that the oder was wrong. Wrong…read moreaddition of caramelized onion when I ordered caramelized peppers as I'd never had such a thing, half of the Large sandwich was SOAKED from something that wasn't in my order, and no pickle! Contacted corporate to get a future order comped, they sent my info on to the manager (Jackie). She said she'd prefer me not to contact corporate and she'd replace my one large with two larges in the future, to be used at separate times if chosen. I called back to get one of the redemptions and the worker told that they didn't have past history of these things from that manager. She contacted the new manager and they said that I would need to have a receipt with that noted on it (umm, who returns to a business to fix something when they live 15 mins away? How does this make sense?) I've since contacted Firehouse corporate multiple times since and nothing has happened. Y'all are supposed to be supporting Fire Fighters? Or is it a money grab with your corporation that is extremely difficult to contact? Need a phone number for corporate office? Good luck finding one. Chat Bot? Laughable. AVOID THIS LOCATION AT ALL COSTS. PISS POOR EXPERIENCE COMPLETELY. FYI: I never leave (-) reviews but this is beyond necessary.

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    Firehouse Subs - Why is it so wet for a Hook & Ladder??

    Why is it so wet for a Hook & Ladder??

    Firehouse Subs
    Firehouse Subs

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    Vetta Italian Eatery

    Vetta Italian Eatery

    3.6(58 reviews)
    0.1 mi

    This was our first experience at Vetta. Our neighbors in Lee's Summit wanted to try the new Italian…read moreplace in town. My wife did too. I hadn't heard about it, but after checking out their menu, I was game. Our server, Kaylee was great. It took her a bit to get to our table, but she had a lot of tables and not much help. She was very kind and knew the menu well. My wife had the fettuccine Alfredo with blackened chicken, which she liked great deal. I had a small salad add-on to start the meal. And then I ordered the lasagna. The lasagna was fantastic! One of the better lasagnas I have had in the Metro area. Very meaty and a hardy portion. There were a couple of misfires. Service was a bit too quick as we weren't done with our appetizers and I was still eating my salad when all of the entrées came. Just a few minutes early. All of us ordered drinks from the bar and my wife was the only one that enjoyed hers. The rest of them fell short. One was a custom order and two were from the specialty drink menu. 3/4 drinks fell flat. Maybe they had an inexperienced bartender that night. All in all we would return and hope to try other things on the menu, but we would probably only order beer or wine.

    Nice new vibe for downtown LS. New Italian place always welcome!…read more My dad had the lasagna which he enjoyed. I had the Caesar salad, I asked if they had anchovies, server was going to check but salad came sans anchovies.. still fine. Salmon was good. Service was very good. They all seemed new and learning the menu. Food was good enough to return still has a lot of opportunity to be even better!

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    Vetta Italian Eatery - Place settings

    Place settings

    Vetta Italian Eatery - Bruschetta.

    Bruschetta.

    Vetta Italian Eatery - Lasagna dip

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    Lasagna dip

    Smash-N-Nash - fooddeliveryservices - Updated September 2026

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