I don't know if Seth is still in business, but he shouldn't be. He spent at least 12 hours in my house over several days in January 2020. His first task was to simply reprogram an URC to properly function with an existing home theater setup, which was successful, but slow. He was also asked to advise us on securing our home with automated lighting, and possibly other smart home web based controls to use when we travel. He recommended an upgraded URC remote and network system including replacing some light switches. While this project involved considerable expense, we agreed to go forward. Again his work in completing the work seemed to drag on for longer than it seemed it should have, with Seth spending much time on his phone talking to tech support at URC. Seth tried to install the replacement light switches himself, although he said that he is not a licensed electrician, as a result at least one of our switches still does not operate. Having not finished the job, but it being late in the day he left our house with a promise to return. He failed to return as promised. We tried to contact him by phone and email. Mostly his phone went unanswered. Once he answered it seemingly by accident, and again promised to get back to us. A few weeks passed when the new URC failed to operate at all. All attempts to contact him again failed. The phone number posted on his website was disconnected. I then called the corporate support service number at URC and was informed that support for the upgraded URC system was only available from local authorized dealers, and that the dealer we worked should respond to our needs, but they refused to intervene on our behalf. There are four authorized dealers in Albuquerque including Seth. We contacted one of the other dealers who came to our house the same day, quickly diagnosed the immediate problem with the dead URC as a simple rf switch that needed to be reset. This is a long story, and the saga of the recommended URC continues without any assistance from Seth. He basically took us for a lot of money and abandoned us. read more