Walked in to ask about setting an appointment for my wife and the owner said, 'Don't bother me…read morewhile I'm working'. Will never be back or recommend anyone to do business with this place.

I recently had a consultation with Jeff, he is all about the customer being happy with their hair…read moreand look. I can't wait to go back at the end of September and let him work his magic on me. Also his wife was very helpful since we have similar hair.

This place is wonderful and friendly, and all the stylists are well qualified and know what they're…read moredoing. Amber is my favorite though, she always knows just exactly what I want, and if I show her a picture she does the color spot on if not better! Definitely recommend this place to anyone searching for a new salon!

Do not recommend. Over priced and quality of work is mediocre at best …read more They charge like it's fancy hair salon but the two stylists we got both messed up and the owner was not able to fix their mistakes. Very disappointed

I was looking for a complete hair overhaul. Cut, color, style. Thank you so so much Tennelle for…read moreimmediately reaching out to me. I had another salon that ignored my request. You know how to run your salon!!! I have booked an appt for March 5 at another salon, but I promise you, Tennelle, I will be booking an appt with you!!!! Thank you for making me feel like "I Matter". And by the way, I had a blood clot in my heart and had to be rushed into surgery 10/5/2024. Since then, I have really felt bad about myself. Just having a new look can do wonders in helping your heart to heal!!! Again, thank you Ms.Tennelle.

Rachel McCelland at Haven is the ultimate hair whisperer. I started going to Rachel about three…read moreyears ago and I could not be happier. She's a master of her craft and has a breadth of knowledge with all different hair types, styles, and colors. She's so good in fact, I would cross an ocean, I'd hike a mountain, I would cross state lines...you name it, I'll do it to have her work her magic on my hair. I'm so grateful to know her and to have a luscious head of hair that always turns out better than I could have imagined when she's behind the chair. Thank you, Rachel! 10/10 highly recommend!

So I have had many responses from the owner, Michelle Goebel, who blames anyone but the stylists…read morefor my horrendous hair color and chemically fried hair. No actual apologies. No offers to correct the terrible services. And a claim that my "hair integrity" was paramount according to the owner, but my results were damaged ends and muddy hair color so the "integrity" is just a buzz word for these folks with absolutely NO knowledge of how to maintain hair integrity. No one in this salon has ANY integrity and unfortunately zero talent. They are willing to take your money whether they can achieve your desired results or not. Do your homework and avoid Haven Salon. Contact me if you want more info. I'd like to help anyone in the area to avoid making the mistake I did.

Great service and a very good cut and color. Very nice place inside a spa. Meagan did a perfect…read morejob!!

Horrible, Meagan! Shame on you for ruining hair!!!!…read moreIn response to my complaint, she said. "Maybe you need help with learning how to style your hair." That was a patronizing way to not take accountability or responsibility for an extremely bad service that was provided. Maybe part of her issue is that her mother brought her 9 year-old son to the appointment to wait at the salon for Meagan to finish my app. He could not stop saying, "Why can't we go home now?" during my entire appointment!!!!! That is not an appropriate salon setting. What woman books a hair appointment and pays over $200 for a service and has to listen to a 9 year old complain the entire time???!!!! So unprofessional.

Jenn has been the go-to stylist for several people I know and I've heard of her talents for years…read more Among the women in my life at home and at work, she has an almost legendary reputation. I kept my hair short and didn't need a stylist of her caliber until recently when Wifey asked me to grow my hair out. So, I did but I didn't know what to do with it and it grew in unexpectedly curly! Jenn may have other specialties, but I've always known her to have magical talents with curly hair. Wifey made an appointment for me and I'll be a loyal patron from now on based on that experience. I got a style, an education about curly hair, entertainment, an affordable fancy schmancy product (turns out my all-in-one body wash, breakfast beverage, shampoo, and earlobe lube wouldn't work anymore), and a bit of confidence about how to handle my new luscious locks. Most importantly, Wifey was pleased with the outcome. I went to Jenn. I liked it. I'll be back soon.

Does not communicate well and takes conversations personal instead of asking for you to refrain…read morefrom certain topics. Happy to honor any business's request, you simply need ask or let me know. Been going here for a while and instead of speaking with me in a mature manner, she told me right before my next appointment not to return. Very first time the subject was even mentioned. Refuses to clear any misunderstandings once the issue was raised, just a good-bye text and "I'm not taking your feedback" to be better. Very unprofessional to handle a situation in this way after almost 3 years and not once a mention of she'd 'rather not discuss this or that'. Sadly this isn't the first time she's dropped someone over her lack of communication.

My hair was so badly damaged by someone else at another salon and I had a consultation with Tommi…read moreto see if she could help me. She did a brand new hairstyle on me (needing to cut quite a bit off due to the damage) and she did an Aveda hair coloring which was so much healthier for my hair. And it is beautiful!!!! She listened to what I wanted and did not want. I couldn't have asked for more perfect hair!

THE BEST. Ornare also carries the BEST TOP OF THE LINE PRODUCTS - including Kerastase. Joy (my…read morestylist) is amazing, and from what I can see from the other stylists' work while I'm there, the rest of the staff is equally as great. They do some of the best color work I've ever seen. Oh, and don't expect anything to come cheap - but hair is something I definitely don't skimp on. However, you definitely get what you pay for, and more!

I feel like I hit the lottery of hairstylist!!!! Stacey is AMAZING!! She is the best hairdresser I…read morehave ever seen, she is very talented. I was able to get a quick appointment with her for all over highlights. My hair looks amazing, smells wonderful and it feels fantastic! She listened to my requests and recommended products for my hair that are wonderful! She is the sweetest person ever. I will be seeing Stacey for all my hair needs! Highly recommended!

Stopped in while visiting in Johnson City and had Stacey create some blonde highlights. She did an…read moreamazing job and really listened to what I was wanting. 100% recommend!

i've been going to this salon for over 2 years and i'd recommend it to anyone. the salon is super…read moreclean, welcoming, and everyone who works here is really nice. my stylist Derek understands my situation since i have psoriasis and has made every visit extremely pleasant. i absolutely love this place :0) please check them out, very much worth your money and time!

Jayme is the absolute best at cut and color! He also makes you feel comfortable and takes the time…read moreto make you feel special and not rushed. The feel of the place makes you feel like you're in a mansion.

Finally found a stylest I'm happy with. Lionel listened to exactly what I've been asking for but…read morecould never get with other stylists in the area. I highly recommend him and will send anyone of my friends his way if they are looking for a great stylist.

After a recommendation from a neighbor because I'm new to the area, I give this Salon high marks…read morefor professionalism and innovation. They use more natural color products combined with the newest in techniques. The staff is inviting and made me feel at home with stories and "to-do's" for the area. Lionald (I sure hope that I'm spelling his name correctly) truly listens and worked wonders on my fine and straight hair giving it the fullness it deserves. They offer full Salon Service and prices are fair and competitive. Highly recommend.