This salon is conveniently located among Blackstone's main strip. It's a fairly small space, but…read moretheyve decorated it thoughtfully and it's very inviting and laid back. I only needed a haircut, and generally am fairly low-key when it comes to my hair services. This space definitely felt nicer than what I *needed,* but it was a great treat to enjoy this beautiful salon for my hour sans kids. Similar to a few other salon models, their pricing menu varies based on the experience/level of the stylist, so you have a little wiggle room when deciding what your preferred price range is. I'll likely return again in the future!

I have been looking for a new salon and I'm so happy I decided on Antidote! This place has always…read morebeen close to home and I've walked past it almost daily, and now I'm so glad I'm a client. First off, the place is ADORABLE. So many plants, bright colors, fun signs, etc. You can tell the personality of the place because it comes out in their decor. They also offer a lot of retail options, so you can get quality products as well. I saw Vanessa and she was so great. She gave me exactly what I asked for and made some small suggestions to make it even better. I trusted her to tell me what would look best for me. The chair was comfy, they give you free drink options, and the place has great music playing that was loud enough if you wanted to listen but quiet enough that you could talk over it easily. My favorite part of the service was my time at the sink. Usually somewhat uncomfortable, they made this part of the experience so cozy. There's foot stools so your back isn't arched weirdly, the part of the bowl where you rest your head didn't strain my neck, but my favorite part was a heated mask she put on my eyes as my hair mask set it. So calming. Importantly, to me, you can tell they have great values. From the signs in the window about LGBTQIA+ rights to little things around inside like women's reproductive rights and access, you can tell they don't just have these things because they're trendy. Especially in today's environment, I feel this is notable and so so important. This is a safe space.

Every other salon I go to, I leave hating my haircut. But today was amazing--I went to Kirk and I…read moreLOVE it! He was super kind and considerate with my special needs boys (he gave them great cuts too!), was fun to talk to and has great products. I highly recommend!

Kirk does such a great color and cut that twice, while shopping in DC, a woman made a beeline over…read moreto me to say " who does your hair? I love it! "

I haven't been to the JCP Salon since they moved to this new location. Setting up an appointment…read moreonline was really easy, and it included pricing when you made your appointment, so no surprises there. When I got to the salon, I had a hard time finding it in the store, as it's in a hidden corner, and the sign isn't very big, but I got in pretty quickly once I found it. My stylist, Brittany, was really nice and conversion easily flowed for both of us. She did upsell me on a few things, but they were things I'd been considering getting anyway. She did a really great job on my hair and eyebrows. I would definitely come back if I couldn't get in at my usual stylist's salon (she's currently on maternity leave).

Rene did a fabulous job of cutting my hair. Was in town to visit family. And went into JC Penny's…read moresalon. Was lucky enough to get Rene. Knew her stuff inside and out. Now I wait and get my hair cut there when going there instead of at home.

I booked a spa pedicure for my birthday and really enjoyed the experience. The pedicure chairs are…read morelocated at the back of the salon so you walk through a busy area of people having their hair done until at the stations. On a Saturday there was a lot of activity so if you are looking for a more tranquil and quiet experience this may not be your spot but the service was very friendly, the facility was clean and I was really happy with my result. Due to the service I booked they immediately brought me ice cream and a cupcake which was really considerate (albeit a bit more sugar than I wanted at 9am). The prices were reasonable and the service was great overall!

They stack color prices. One for your base and one for…read morehighlights. What a riff off and the colorist didn't even get the colors right

I had really neglected my hair over the last couple years and came in with a head full of breakage…read moreand split ends. I decided last minute to do big chop, called on a Thursday and made an appointment for Saturday morning which was great. Maddie was absolutely amazing and brought back my healthy hair. She's incredibly friendly and nice to talk to. Can't recommend enough!

Love this place! Been going here for awhile now off and on and I will never go anywhere else. I…read moreshow them a hair color on Pinterest and they match it as much as they can to it, but it also depends on how your hair reacts to the chemicals to. Also my hair is thin and they know it so they make sure they use stuff more less harmful for my hair to. Love this place! I have Tracy and she is great!

Kaylie is fantastic!! She cuts my hair just the way I want it. She also takes care of my…read moregranddaughters hair by cutting, color and style. A great place to go!!!

I wish I had listened to previous clients who warned me not to go here. I showed up a few minutes…read moreearly to my morning appointment and my stylist was over 20 minutes late. She didn't offer an apology or explanation. I was so bothered by the lack of customer service that I opted out of getting my hair done there. Very disappointed.

Have been going here for awhile now - they are good for all ages. My retired mom goes here, I do…read moreand my two teenagers. Everyone always gets a great cut. Amanda does a wonderful job with color - even the crazy florescent colors my daughter likes! I use either Russell or Amanda for cut, and have never had a complaint.

I actually dont want to tell you who my new stylist is because I like her so much and want to keep…read morethat to myself! :-) I am new the area and struggled to find someone who really listened and repeated back to be what I wanted. When I first got here, I went to a high end salon at Recency and it was an expensive nightmare. I think Russell's offers high end service at an affordable price point AND the stylists deliver the look you ask to have. I LOVE that the three times I have been, the stylists repeat back the look I am trying to achieve. Flawless service!

I don't even know where to start but I left with the worst haircut. NO style or shape. Just awful!…read moreNot even close to the photos I showed her. She told me what she did after she made the cuts. Didn't ask me what I thought. The water heater is currently broken and she washed my hair with ice cold water. I was not even advised of this prior to her whacking off a chunk of my hair before washing it because that was easier for her. At this point it was too late to leave. My stylist talked a mile a minute and was making absolutely no sense. She then started a conversation with someone else. In the midst of that conversation she looked right at me and said quiet people give me the creeps. That is not even the half of it. No excuses for this behavior or horrible result. I just want my money back.

If I could give ZERO stars, I would. TLDR: Taylor at Chroma…read morethe Salon took more than 4 undiscussed inches off of my hair, used a razor to unevenly butcher (for lack of any better description) the back of my hair down to almost my scalp in some places. The color that was done is inconsistent with inexplicable bleach looking spots. Overall, nothing near the cut/color that was initially discussed or requested. I asked for my money back for the cut and was refused by Taylor herself, the manager, and the owner. They each cited "store policy" of no refunds, only offering to get my hair "fixed" by Taylor, and ONLY Taylor. Yes, they made sure I knew that if I wanted it "fixed" by any other stylist at the salon besides Taylor, I would be CHARGED for it! (There is no mention of this policy anywhere online where I booked the appointment, nor was this policy ever stated in any conversation online or in person before the service.) Not one of them offered a sincere apology, nor could Taylor explain her actions beyond using the words "accidently took too much off". More details- After arriving at the salon we discussed the cut which I explained thoroughly, my hairstyle was grown out and I needed a trim of the length and layers. I used my words to explain the cut, used my hand to show her where the length should fall, AND showed 3 pictures of how I keep my hair. Without warning or communication, she started dry chopping at my hair with scissors. Immediately it was noticeably uneven. At one point after the wash she made an unprompted, incredibly inappropriate joke which made me incredibly uncomfortable. At no point did she ask further questions about the cut, nor she communicate at all what she was doing when she began razoring off the hair at the nape of my neck. As soon as the razoring started I spiraled into an anxiety attack because I knew my hair would be beyond repair. Her behavior and demeanor became noticeably panicked. When she went to show me how she was styling my hair with a straight iron, she could not even curl it properly because it was so short and uneven. The color was least of my problems at that point, but it also wasn't what I asked for or discussed. I reached out immediately to request a refund. Instead I was given the opportunity to "fix" my hair as they 'don't offer refunds'. Manager was rude and combative on the phone, and wanted to see my hair before "discussing a refund". Come to find, she was never going to discuss a refund, she just wanted to get me back into the salon. Upon arriving I was effectively ambushed by Taylor, who had been told by her manager that she was "fixing" my hair. Their offer was a free scalp treatment and "pampering". Because that's what every woman wants after getting all of her hair cut off without consent right? I told them that I didn't want anyone else touching my hair, and there was no "fixing" it. After escalating my issue to the owner, she had the audacity to tell me "you still have hair left" and that Taylor had given me a "french bob". Reader- look at the pictures and be the judge. (also DIDNT ASK FOR A BOB OF ANY KIND!!) What could have been as simple as apologizing for screwing up and giving me my money back for a completely botched service, turned in to me having to argue with 3 grown women that they needed to make an exception to "policy" due to the situation. I had to purchase a wig to cover this atrocity while it grows out, which is going to take months for the sides and probably a year for the back. I didn't receive a sincere apology or explanation from any of them.