Storage One off of Cactus gave amazing customer service!…read more They went above and beyond with customer service! I've been to other locations that had office hours but when you show up at 1000 it says, "will return at 1pm!" Although carts are only available during business hours, there are an ample supply of them. The facility is clean, air conditioned below 75 and well lit with motion activated lights (very helpful if you are terrible at navigating a maze!). I always know where I've been! Signage inside indicating directions their office and then another sign directing to restrooms.

Sherri, the manager, provided extremely poor customer service. I've rented a storage unit from this…read morecompany since May 2025, and I reserved my U-Haul a week in advance for a 3:00 PM pickup to ensure everything would go smoothly. However, when I arrived at the scheduled time, no one was there, and I wasn't helped until 3:45 PM. I explained that the delay put me an hour behind schedule and asked if she could offer a discount since I couldn't check in online without the keys she had. She responded that she "doesn't work for U-Haul," had other customers, and would not provide any discount--without even offering an apology for the inconvenience. This was especially disappointing considering I've been a customer here for the past six months. While I was in the office, she was also openly discussing issues about people living, cooking, and defecating on the property, which was very unprofessional. Based on this experience, I would not recommend using this location.

Byron was so helpful and friendly. I love the feeling know my stuff is safe and secure…read more All around between the customer service, the price and the feeling of safety was top tier.

DO NOT USE THEM unless you are ok with them jacking your fee up 50 to 100% without any advance…read morenotification. Their predatory price scheme is based on demand.

Beware!! These people hike the price in 10% intervals and have poor communication. The storage…read moreunit next to me is identical and the guy was paying $220 and yet they were charging me $420. It's insane. Do yourself a favor and go elsewhere

Very disappointed with corporate office, rental fee was reasonable when storage facility first…read moreopened. In two years since storage facility has opened there's been three rental increases and to make things worse, flat cart is never available to use. I've been noticing undesirables lurking around the units.

Best self storage ever!! The staff is friendly and helpful! Easy access to storage units!read more

Security is tight and units are clean. My last storage place had breakins disputed the alarm…read moresystem. My unit got hit. Neighbors on both sides got hit. No video could be given to the police. No alarms, nothing. This place seems to be on lock down. If an alarm rings, someone comes out and checks.

I've almost never reviewed any business on Yelp. They have to be REALLY bad, or REALLY REALLY GOOD,…read morefor me to feel inspired to do so. All Storage Seven Hills is the latter. In every possible way a business can excel, they do, from customer service to general security to vehicle rental. Superb in evey way. As another reviewer said - "A diamond in the Seven Hills."

I rarely leave negative reviews, but this experience warrants one. After a previous interaction…read moreinvolving my fiancé, I reserved a storage unit online under my own name, paid the required reservation fee, and received a phone call from the facility confirming my reservation and telling me to come in. During that call, I explained that I wanted the unit to store boxes. My purposes for reserving the unit had absolutely nothing to do with my fiancé. When I arrived, the on-site manager, Ronda, immediately informed me that I would not be allowed to rent because of my association with my fiancé. There was no discussion of my application, no opportunity to explain anything further, and no indication before I made the trip that my reservation would not be honored. What makes this especially frustrating is that someone from the facility had already spoken with me by phone before my arrival. If the decision had already been made that I would not be permitted to rent a unit, a simple phone call could have saved me the unnecessary trip, wasted time, and fuel. Instead, I was instructed to come to the facility only to be told upon arrival that I was not allowed on the property. After I escalated the matter to corporate, I was told my reservation fee would be refunded. The most frustrating part wasn't even the refund--it was the way we were treated. Forwarding a confusing internal email stating the fee had been paid by cash or check instead of answering a customer's questions directly, refusing to acknowledge obvious errors, and making us escalate to corporate for a resolution came across as childish, evasive, and deeply unprofessional. Businesses certainly have the right to decide who they rent to. What customers deserve in return is honest communication, respect for their time, and follow-through when a refund has been promised. Unfortunately, that was not my experience with the Seven Hills location, and based on my experience, I cannot recommend it.

Jerry is the BEST!! He has the best customer service skills. Always in a great mood. My storage…read moreunit is super spacey & secure. I could have not asked for a better place. Anytime I need any help Jerry is very patient & helpful. So far so happy :)

We were moving from California to Nevada, and needed to store a couple of things. So we went…read morelooking around for storage facilities near our new home. It was great to find extra storage space about a mile from the house. I got to say this, of all the storage places I have utilized in the past, this one had the most friendly and welcoming staff that I had met. They made the process super easy and super quick. At one point, I needed to upgrade my storage to a larger unit, but that was handled super easy and quick. The only negative thing I have to say, and this is not aimed directly at extra space storage. Storage rates across Las Vegas have gone up exponentially. Make sure to ask about discounts and possible other lower cost options when moving in. Plus, the nice thing about extra space storage is that if at all possible, they can lower your rates. Overall, renting from extra space storage was a great option for us moving into the Las Vegas area. I highly recommend them if you are ever in need to put some stuff in storage. Bottom line? If you are looking for a clean, safe, well-kept storage facility, you could do no better than going with extra space storage.

I have had the unfortunate experience of having to move out of my home before my new house was…read moreready. So my only option was to put all of my expensive new furniture into storage. This was not just a simple task for me because I live in a 3000 square-foot five bedroom home. So it took about 4-5 storages to fit everything. I am extremely particular about my furniture because I had just purchased a lot of it brand new and it was nowhere near cheap. The staff here was really great and accommodating when they're actually in the office. The storages here are so clean and there's air-conditioning so you don't have to worry about the Vegas heat destroying your property. It is monitored 24/7 by security and cameras everywhere. I feel very secure having my belongings in this establishment and I'm so thankful for them. The only reason they didn't get five stars is because I was promised to get 48 hours of 24 hour access and that never happened. I don't like when I'm promised something and it's not delivered. Another thing is that I wish it was a little bit more warm because if you come during a busy time, there's a long line. But for the safety, it's worth it. Other than that, I have nothing but rave reviews about this place. If you want a trusted storage, definitely go with this particular location.

It's fact that ALL storage companies, by design, increase rent as time goes by…read morein order to keep business coming and going like a revolving door. With that being said, nobody gets a 5 star. This specific location at Maryland & Pebble is getting in my nerves. Nobody there emphasized with me in the beginning that we have to punch in our code. Then almost a year later...we get a phone call about how they will fine us for not punching out with our code...with a very undermining and condescending tone. Ok, so from then on, I complied with the rules. I understand it's my responsibility to read the fine print. The thing is, I observe everyone that goes in and out of the unit and almost nobody at all enters their code as they're leaving. But management does nothing about the guy right across from me who runs a clothing business directly out of their unit which reeks of marijuana. The same guy also shares his code while letting strangers/customers in and out of the buiding as they're leaving. I know management sees this on their surveillance but does nothing about. "3.5.5 No Conducting Business, Habitation or Loitering. You will not use Your Space to conduct business or as living space for humans, animals or any living thing." There is nothing in the rental agreement specifically that mentions entering your code upon leaving the storage unit. So before you guys want to threaten me about a code, maybe you should enforce ALL the rules with EVERYONE instead of nitpicking with renters at your own personal discretion.

Best storage facility around, it's safe, clean, affordable BUT mostly because Jesus goes over and…read morebeyond for customers! Jesus is a treasure to that company for real! Great customer service always by Jesus. Thank you!

First of all, the staff at Blue Diamond Storage are an amazing and very heartfelt team! They're…read morevery easy to communicate with and they will respond to any questions & doubts with certainty. They always go out of their way to accommodate your needs. Angel and jesus will treat you with respect, courtesy and patience. Besides that, we did so much research and they're the most economical in town. We recommend Blue Diamond Storage to store your belongings. We highly recommend it!