The service was also! I have an easy time selecting and purchasing the storage unit. If you are…read moreseeking a storage facility that's safe and secure look no further!

Terrible experience here. I was helping a family member move into this place & tried to leave, but…read morecouldn't because we tried to leave 5 minutes after closing. It took 30 minutes to reach someone on the phone who also wouldn't let us leave unless my family member upgraded their plan to 24/7 access for $35 more per month. Our family member will now be switching to a different storage facility. It's completely unreasonable to hold people inside your facility unless someone's plan gets upgraded - even though I'm not even their customer!

The managers at Macho Self Storage are professional and helpful. The units are reasonably priced,…read morethe lot has security cameras that are monitored and managers are available during the day weekdays and 1/2 day Saturday. I had a long term rental and never had any issues.

Robert and hannah were very welcoming and friendly when I walked in. Both explained the…read moreinstructions very well! service was amazing ! made sure my girls where hydrated & checked up on us to make sure we where fine when in the storage unit! all around great service !!

I've been to the Willow Bend location several times over the course of the years whenever I needed…read moresupplies to pack things up and store them. This was the first time I needed a hitch and trailer service from UHaul. While there was a missed step for a part to install, the team there helped me locate the missing part and quickly and effectively installed the hitch and had the van trailer reserved ready to go! They did everything RIGHT! My entire experience from start to finish with the GM and the staff (full time AND part time!) were so very helpful and answered all of my questions and concerns. I cannot say enough how wonderful they all are! Thank you very much for being the great team that you are!

I placed online orders to rent a van for 4 hours and a dolly from Uhaul but after picking up the…read morevan, I was informed that they rented out the dolly I'd reserved to someone else. The man at the front desk tried to call around to the neighboring Uhaul to see if they had any dollys available but none were. All of this was incredibly time consuming after standing in line for a long time. This incident ended up ruining my moving experience. After the store was unable to resolve my issue I messaged Anthony Summerfield the Uhaul General Manager but he replied with a very unhelpful response. This is the worst service I've ever had from any business during a move. Stay away from this company, Anthony Summerfield does not value his customers as you can see in the screenshots!

Poor customer service issue with Greenfill Lone Star Self Storage LLC in Aubrey …read more Never do business with Greenfill Lone Star Self Storage LLC, Terrable customer service and very rude employees. I scheduled a pickup for 2 PM on a Friday. I arrived at around 1:50 and the front door was locked. I knocked on the front door and no one came after about 5 minutes I figured I would log onto the app and start the pickup process through the app thinking someone would be in the office at 2 PM since that was my appointment time. After I uploaded my DL, I got a message on the app to call U-Haul because the app could not check me in. I called the number provided to me in the message on the app and the customer service rep asked me why I was calling. I told her I was at Greenfill Lone Star Self Storage LLC to pick up the trailer but the front door was locked and I was told through the app to call this number after I uploaded my ID. She was very nice and said that she would see if she could see why no one was there since it was now 2:10 PM. At about 2:15 I could see through the window someone walking in the back door and the customer service rep at U-Haul told me she found someone to help me in the office and they would be right there. The lady opens the door and immediately tells me I did not have to call U-haul that I should have call the number on the door, never saying I'm sorry she was late, no remorse at all for making me wait. I told her that my appointment was for 2 PM it was now 2:15 and now I will probably be late to my appointment. The second employee told me that I had better cut the attitude that she has the right to refuse business anyone she want to, I said, you are late and have an bad attitude that I called U-haul, but I am the customer and should not have to call anyone, you should have been in the office at 2, I said just get me my trailer so I can get out of here. She told the older lady she was not going to give me the trailer and told me to leave. Do not do business with this company, they are rude, do not appreciate their customers and even when they are in the wrong will gas light you trying to turn it around that I was the issue. This place is very dirty and they park the trailers in a overgrown field. All I can say is stay away and go to another place.

Teresa was incredibly helpful and quick with all the information I needed to get a storage unit. I…read morereserved a unit before showing up and the rest was a breeze! Thanks Teresa!

Great service and very clean. Would recommend to anyone who wants is looking for good service and…read morein and out access

Mike from Storage Depot was fantastic. We decided to have our daughter packed up from the dorm and…read morehave a moving company put her belongings into storage when the semester was over. Mike was great at reserving an indoor climate control unit and made himself available so she could come in and sign her first contract. I was able to coordinate the storage reservation and move in from Southern California with ease, This is second year we have used Storage Depot and highly recommend them to anyone needing storage!!!

Great experience finding and obtaining the space in Aubrey. Ask for Cecil - he's the best person…read moreand so so helpful and Dylan handled everything on the admin side so expediently and efficiently. A joy and looking forward to my move-in date. Definitely recommend ! Will update after with my experience having a space there but so far so good.

If I could give this location zero stars I would. I've had my account with them on auto draft for…read moreyears. They are under new ownership: they raised my price and changed my payment date without notifying me. Highly overpriced for the junk yard atmosphere of this low class establishment. Do yourself a favor and store your stuff in a run down crack house - it'll be cheaper and nicer than this establishment. 0 stars and 5 thumbs down.

I've used Wisteria to since it opened to store my boat and rented a storage unit to hold some…read morefurniture for relatives. I like that they have a gate with personal access codes and that the facility has someone living on site along with security cameras. Lighting at night is reasonable. Storage units are no frills (concrete floor, no lighting) with a vertical lifting doors that accept a padlock. But it also doesn't cost much to rent a space (prices listed on their website), which is also good. The one con is trying to get my boat in and out. The parking spots are just inside the gate but the face storage units so the clearance to back in and pull out is limited. A 20' boat and a small SUV is doable, but not much beyond that.

Just got a unit here for some stuff I need to put away. It was pretty easy, I called ahead to get…read morethe website, selected the unit I wanted. It was on sale for $75 for the first 3 months and then $150 for any month after that. No contracts or fluff fees. They even give you a lock for the unit. The location is clean, easy to get to and everything seems to be working. The unit we got, was not climate controlled, so nothing to report there. I can say the door was sturdy but not too difficult to open and the lady there helped walk us through everything. Very quick, easy and painless. Looking forward to having a secure place near by.

Clean newly refurbished deniable and secure. Very satisfied. I have used them for several years and…read morehaven't had any problems that a phone call to management didn't take care of.

My husband and I needed a storage fast ,and hannah is the sweetest my bank account was compromised…read moreour first month being here and hannah was patient with us I'll refer as many people as I can because I love this place and employees.it always clean and calm.thank y'all so much