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    Smartphone Doctors

    1.0 (2 reviews)
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    12 years ago

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (18 reviews)

    This place is great. Fixed my phone really quick. I waited there while they fixed it. Very honest…read more Didn't try to upsell me on anything. Just did what they said they were going to do and fixed my phone. Perfect. Thank you.

    I had no idea what this business was about until I tried to get a battery for my laptop. I needed…read morea battery for my Apple computer. Apple directed me to Best Buy in Destin. I stopped in and was informed they didn't have batteries and would have to send the computer out to a company and it would be $89 for the shipping. They said I should try Batteries and Bulbs in Ft Walton, where we were staying. If they had batteries but couldn't put them in then Best Buy could install it for $40. I called Batteries and Bulbs and they told me that they didn't have any batteries and didn't have anyone to install them. I then tried calling a Batteries Plus and the person who answered was the one I had just talked to at Batteries and Bulbs. Ironically when she answered the phone when I called Batteries and Bulbs she answered " Batteries Plus" and I asked her if this was Batteries and Bulbs and she said yes. Not sure what that was all about but this time she directed me to uBreakiFix by Asurion. When I called to inquire if the had Apple computer batteries I reached and answering machine telling me I could set up an appointment. I hung up and drove to the store. There was nobody there at the time so I was taken care of right away. This was on a Monday and they Had my computer ready by Thursday. They sell insurance plans for $29. A month and you can use it to fix any electronic in your home. With 2 Apple laptops, iPhones, iPads, tvs etc. It sounded like a good deal. $50 was knocked off the repair price and when I said I needed a new screen protector for my iPhone they tole me with purchasing the insurance I would get it free and they put it on for me. Since I was visiting from WI and never heard of the company, I was surprised to learn they were national. It's nice to know there is a reputable electronic repair store in town.

    Smartphone Doctors - WE Repair Iphones and Specialize in Ipad Repairs.

    Smartphone Doctors

    (9 reviews)

    $

    I dropped my broken phone off last monday. They told me they would order that part that day and it…read morewill get here within the normal shipping time (3-7 business days). Since Tuesday I have called and stopped by and asked the status of my phone. Tuesday they said they do not know why it wasn't delivered yet but the mail is behind because of the snow storm up north but the part should be here the next day and will be ready for pick up then. I go there the next day and was told it was on the truck and Fed Ex should be delivering it later and will be ready for pick up the next day. Thursday I called and was told it was still on the truck waiting for delivery. I asked for the tracking number and found out that they ordered it YESTERDAY and next day shipped it and it is not being shipped by FedEx but by UPS. So this WHOLE WEEK they have been lying to me!!! I stopped by to talk to the owner who took off when he heard I was coming down there to speak to him and would not answer the phone!!!WTF. He knows he sucks and is punk and a horrible business man. I finally I go there and as I walked away, my part was delivered. They fixed the part for me within 30 minutes (fast right!) but fast is not always good. The vibration piece was not put in correctly and when I brought it to their attention before leaving they said to go home and place a book on it because maybe the adhesive pulled it loose. I did that over night and that did not work. I started texting on my phone and all of a sudden the screen start wobbling and streaks across my screen of different colors and then black and gray and then my screen went blank. So they didn't put the LCD screen on correctly either!!!!!! And the notification light is off too! One good thing I can say about this place is that one of the gentlemen and female are nice and show that they care. The problem is is that they cannot order the part themselves. They have to rely on the owner to actually order the part. The owner does not care about good service. No wonder there is a sign for no refunds!

    Wish I had read this first! They're also known as itech. The worst! I had security called on me by…read morethe morbidly obese sloppily dressed "customer service manager" when I went to get the battery I prepaid for installed in my phone. I lost the receipt... The "customer service manager" called security when I politely asked how I could get what I paid for or a refund... These crooks are good at taking your money. Abandon all hope all ye who try to get your phones fixed there...

    Smartphone Doctors - electronicsrepair - Updated May 2026

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